My aunt's gates were in disrepair and needed new motors and a general tuneup. We called Raz S. at Bay Area Gates, he came right out, examined the entire project, determined what was needed, gave us a very fair quote and arrived with his crew and resolved ALL of our issues! Fantastic. He was able to add in some modern features where we can use the iphone to open the gates, schedule them etc and it all works perfectly. Raz is outstanding, polite, professional, good natured and took time with my aunt to make sure she was comfortable with the 'new fangled' software. We feel very fortunate to have found Bay Area Automatic Gates and we recommend them without reservation. One great thing was that they came, removed all the old pieces and kept everything clean and tidy and were always on time and ready to help. Great job Raz & Team! We hope we work with you for many years! read more

Breach of contract: Will not support the contract warranty. The metal gate will not latch and close because of a latch alignment problem of 1 1.2 - 2". Aiden came out on 6/17/23 to confirm it, and said he would work this into the schedule. On 7/13 the company said they would send someone on 7/14/26. When I called them and no one showed up either time they told me someone came out earlier than the time quoted me. I told them they had not. My security camera confirmed that. They then said someone would come out on Saturday, 7/18/26 from 10-noon. No one came as confirmed by my security cameras. I told them each time that I live in a high fire risk area, and if I had to evacuate and the gate malfunctioned (it would not let us out once) so I could not get out, we would be burned alive. The message we got is that that would be ok with them. Bottomline: they do not honor their warranties even if the customer is ENDANGERED. read more

They were no shows TWICE for confirmed appointments. I had to call the business both times only to get excuses which I would have expected prior to the appointment rather than not showing up. read more

3 month update. The wheels had to be removed because they were squeaking very loudly - they didn't have any grease and were rusted internally. One board needed to be re-screwed onto the fence. The close sensor went out of alignment but that may be normal and was easily fixed. read more

Horrible company. Don't use them. Had an automatic gate installed. Did not meet ADA standards. Then came the bait and and switch to add an electric motor for thousands more. Nothing but problems. read more

We had our original gate installed by Bay Area Automatic Gate in 2019. It's a nice gate, they physically installed it well enough, aside from their stucco subcontractor painting the pillars gray instead of matching our house color which is cream. Using Cell Gate, a cellular company, to allow remote entry and camera use from our phones was recommended by BAAG. Every year without fail, the gate breaks. No cellular connection to the gate, only way to open it is manually with a lock and key, or by using our clickers. Very inconvenient. Can't see who is there, can't let them in, have to walk out to the gate to welcome guests. Also this is a security issue. We've subsequently been told by BAAG, who has been out at least 8-10 times following the initial installation, that we need a new solar panel, a new battery, more power, a hard electrical line trenched out to the equipment. On and on charging anywhere from a thousand dollars to 3000+ dollars per visit. We finally got wise, and figured out that every time the answer was to install something new, not to repair or problem solve for prevention of the problem in the first place. So we decided to get a 2nd opinion (duh) * see review for Automatic Gate Pros...* What was found was that one of the solar panels and battery arrays WASN'T EVEN HOOKED UP!!! No wonder there wasn't enough power!! This last visit the quote was for $8300 to increase and add on more power. If they inspected their OWN equipment at all or had the knowledge required to repair, this was and probably always has been an issue of incompetence not equipment insufficiency or failure. Getting them to respond has also been a nightmare. Recommendation: DO NOT USE this company! read more

David responded promptly to my request for an estimate for a security gate for my house. He was on time, friendly, and answered all my questions with good information and observations. He also sent me his estimate that night, which fell within the price range I was expecting. I ended up selecting a different vendor who bid a slightly lower price, which on my limited income made the difference. I would recommend BAAG to anyone I know needing a gate as one of the top 2 vendors to contact for estimates. Thanks, David! read more

Almost zero follow through after gate has been installed. Install was pretty good, but tracks/anchors was a shoddy install, so track wasn't fastened, and anchors were gone/bent. This caused the gate to hit the anchors, resulting in gate malfunction. I've called and e-mailed multiple times to get it fixed....zero fix. This gate company is shady. 800 number, no storefront. Who's in charge?? Luckily the gate is installed, but beware that this company definitely doesn't want to put roots down in the community or be a part of the community LOL. I have no idea who or what is going on with the company or who to speak to about getting this fixed. It's been months since this happened and nothing has been done about it. read more

Bay Area Automatic Gates - track not sitting right - Fences & Gates Near Me

We decided to engage with Bay Area Automatic Gates to install a new automatic gate control system to replace the one we had for more than 15 years. We got estimates from two other companies, one of which was the company that installed the original system. The estimate we received from this company was very reasonable compared to those we received from the other two. We did hesitate on engaging this company because of some not so favorable Yelp reviews. But after doing more research, we ended up having Bay Area Automatic Gates do the install. I was expecting at least a week for the parts to be shipped and work scheduled. As it turns out, we got a call to schedule the install the afternoon after we sent the initial payment. The job was done in one afternoon and a technician came by the following business day when we had some questions and the controller needed to be tweaked. Overall, I'm very satisfied with the quality of work and customer service received from Bay Area Automatic Gates. read more

Bay Area Automatic Gates - Fences & Gates Near Me

Highly recommended ! I contacted "Bay area Automatic Gates" last month after contacting 3 different companies I decided to go with them. They responded really quick and sent their consultant representative in after 24 hours. Alon was really knowledgeable and responsive. I got the job done in 2 weeks after choosing design and materials. My new gate blends perfectly with my house design and I'm super happy ! Thank you guys I appreciate your hard work !! read more

Bay Area Automatic Gates - Gate - Fences & Gates Near Me

Edited Negative review as issue was resolved. The owner was sick and a office manager botched an interaction (all other staff and subcontractors were amazing). The owner worked to address the problem with the office employee, and our gate is functioning well now. read more

I just asked for a high level, approximate quote. The proprietor was not willing to give me even a very basic understanding of where one can start in terms of a price range. They kept insisting on getting hold of my address before they even could give a ballpark. I think this is pretty ridiculous. This is probably the first time where I have been refuse service right upfront. You cannot expect to run a store operating like a black box. read more

Bay Area Automatic Gates installed a new aluminum fence at our home. We had a great experience working with them, the quality of the fence is excellent and Raz, the main contact person we worked with, was very professional, very on top of things, and made sure all of our requests were met. read more

Bay Area Automatic Gates - Fences & Gates Near Me

I am giving this company 2 stars for the semi-decent quality of the large automatic gate they installed. There were multiple small problems with their work. But does matter much - I have more important things to do than nitpick on these ( those who are interested can check below ) The main reason I am writing is to warn that you should not expect much after you pay for the work. Leo seemed very attentive and accommodating during the project, even though I felt that he tried more to sweet talk me rather than address my questions. Lately I called to ask to fix couple problems and offered to pay for it btw. I wanted to have the deadbolt reinstalled and have some gaps covered. I was met with outright hostility. He was short, argumentative, and in the end told me to email my requests. Of course, there was no response to the email. Problems: - It took 6 months and multiple calls between the time I paid the deposit and the work actually started. I wrote it off to Covid and 2020, which was a reasonable explanation - I asked many times whether the gate will stay in place in the wind. I was assured that "the opener was very powerful" and it would hold the gate. Of course, after the next high wind the opener position misaligned. There was a foot-wide gap opening between the gate and the post. I had to readjust it and now use cords to tie it on windy days. - A dead-bolt was part of the project. The first crew installed it. The second crew removed it, when installing the auto-opener - There are large gaps between the port and the side gate. - A steel angle started to rust already. read more

Bay Area Automatic Gates - Fences & Gates Near Me

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Completely dropped the ball after I cancelled another appointment to meet them and waited at home for 3 hours. Never showed up. Wish I could charge back for my wasted time! And I have lost several days with a broken gate and now have to find another service provider. read more

We had a problem with the gate opening and shutting by itself... They came out and it did not seem to be working again. But they came out free of charge and tried to straighten it out. We recommend this company because they don't walk away from a problem. read more

They were responsive, but after I texted with them, I learned that they don't work with manual gates.

Slam bam, thank you ma'am. Bay Area gates installed a new keypad and motor for our gate. They programmed the keypad to be our address - not real secure. When I called to ask them to come back and program it to a secure code, they said, "Pay us $285. If you don't agree to pay us $285, we'll not come out." I called them three more times for help in reprogramming, lodging a complaint each time. The dispatcher as much as told me to get lost. "Pay or forget it." I found the programming instructions online and did it myself. Honestly, all they had to tell me was that they left the master code at factory set 888888. That's all they had to say. Once I knew that, I was able to do it myself. Jerks. read more

David came to our place via recommendation of good friends of us and was very knowledgeable on what gates motor should we choose ( depend on his long experience) . He was involved with the gate design and install process. Thanks for a great service will highly recommend this company . read more

As a follow up to my last review: the company refuses to fix the burnt out controller they installed until I remove any bad review of their company. read more

We needed a new gate controller. After 9 months of very unresponsive service the gate still didn't work correctly. Eventually hired another firm and it was completed in a week. read more

I contacted Bay Area Automatic Gates via Yelp Messaging 12/9/19 for a quote to install an automatic sliding gate at our residence. David S. responded promptly and their office set up an appointment to meet one of their techs on 12/18/19 between 11AM and 1PM, which was fine - - - albeit 6 days later than two other gate companies I contacted. 12/18/19 was a Wednesday, so I arranged to work from home so I could meet the Bay Area Automatic Gates tech for the 11AM-1PM appointment. Nobody had showed by 1:30PM so I messaged David S. on Yelp to ask what was going on. David S. and his office responded that the tech had been delayed but could make it before 4PM. I responded that was okay, but that I was unavailable from 3-4PM. At 3PM David S. messaged me that the tech was still unavailable and that they would have to re-schedule the appointment for another day. I responded that this was disappointing because I had worked from home specifically to meet the tech, and that the tech could drop by the property, take measurements and pics, and that we could discuss on the phone. David S. did not respond. Other reviewers indicate positive experiences with this Bay Area Automatic Gates, but given the above, I'm not impressed. Note that this company has another Yelp listing under Bay Area Automatic Gates & Fences - Peninsula. read more

Called for a repair of my call box and was told I needed a complete replacement for $2700. Called A&D Gate and the repairman fixed it in 10 minutes replacing the small transformer which is in a separate box next to the gate. I wouldn't recommend this company for any repairs. read more

I saw Bay Area Automatic Gates on Yelp with 4 stars so decided to give them a call for a free estimate to see why my automatic gate would not close. Tom came out and took off the circuit board. He said it had gotten wet and was "fried". He said there are no replacements available since my gate opener was 20 years old. He said he could repair my board for $1800. I thought that sounded like a lot of money so I googled the board and found one online brand new for $275. I showed it to him and he said it was from China and would not work. And anything I find online would not be compatible. So we let him take our board back to his lab to see if it was repairable. I asked him for a business card and he said he ran out. He called me and said it was not repairable and my only option was to get a whole new swing door gate opener. He quoted $4800 at first then lowered it to $4000. My husband and I were feeling like we were being taken advantage of. I called another company. They brought a new circuit board that was compatible, installed it in an hour. I would have taken less time but they found that Tom had disconnected the battery so it didn't work right away. When they saw that they reconnected the battery and everything works great! The board was $260 and the labor was a $100. Beware of this company! read more

My gates have not worked since the first week they were installed. Service is disappointing. Also, I received my final invoice and pressure to pay as it was overdue upon receipt! They were moderately responsive until I paid, now I can't get a response to fix what has been very inconvenient for us. Who cares about warranties when there is no service? I've asked to speak to the owner (Dave) and was told they couldn't give me his number so I asked them to have him call me. Nothing. I wouldn't do business with these guys again. read more

This has to be one of the worse companies I have ever had to deal with and unless you want months of your time wasted I would totally avoid. I requested a quote in February and finally now in July they have provided a quote for installing gates without any breakdown of the costs. When challenged, they responded saying that they don't itemize their quotes. In additional both sales reps were under prepared and gave poor information when they arrived on site, leaving no confidence that what they were quoting for would ever get built or installed correctly. I have asked over the last few weeks to discuss these issues with the owner of business and was refused any contact with him. Avoid at all costs. read more

I highly recommend working with Raz and Bay Area Automatic Gates they are really good they provide excellent service, and they are very reliable and kind! They offer repair & install services and I highly recommend everybody who need service to come here read more

I had a tech that came out to resolve my gate issue. Paid $159. I requested an invoice, none was provided. Very unprofessional. He resolved the issue with the gate however two weeks later it happened again. I called them back with no avail. The lady said I needed to make another appt. and will be charged again. Apparently there was no warranty. I should have read the bad reviews first before choosing them. UNSATISFACTORY!!!!!! I will complain to the BBB. Horrible service.. Also, I asked to speak with a manager or supervisor and nothing happened, No call back. Never going to them again!!!!!! read more

Had 2 new gate motors installed in march 2023. One of the motors started leaking hydraulic fluid, called technician to inspect and he told me it was fine. I said no it's not. He removed motor and said he sent to manufacture for repair or replacement. I have called multiple times with no updates. I've text and emailed them with no response. It's been 6 weeks since the motor was removed. I have called all numbers listed on website and there is 7 of them and all have no answer. They seem to have implemented a call block on my number. This is not poor customer service , it's no customer service. I just want my gate operational. read more

They came out and were great initially, but when i told them they were priced higher then everyone else they asked for me to share the pricing and then stopped communicating with me. I sent three follow up emails, so just want to share my experience with others to be mindful of. read more

Moses and the crew were fantastic from the initial consultation and trouble-shooting through completing the installation of a new automatic gate. Moses took the time to walk me through the pros and cons of different systems and did not pressure me to go with a system larger than required. Installation timing and cost was exactly as discussed, I highly recommend Bay Area Automatic Gates. read more

She was awesome and very helpful and worked around what we needed. I am hoping to hear from them soon with a proposal.

We had Bay area gate come and do the design install metal wood combination fencing along with metal main gate with pedestrian access gate. Raz was our main contact person who is very dependable very honest and easily approached. He was there from the beginning till the end of the construction which was painless and stress-free. His workers Francisco and his partner did a beautiful job installing the fence the gate and the openers. We are extremely satisfied with their beautiful work. Raz was an outstanding knowledgeable sales person and a pleasure to work with. No hesitation in recommending this company. read more

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I spoke with Nick about our need for a custom automatic driveway gate with columns and metal fencing to enclose the yard . He was very good to work with and provided fair pricing, set expectations with timeline and completed everything exactly the way we agreed to . The gate and columns turned out beautiful ! We also have a very high quality fence that he designed to enclose our yard. We are very pleased with the product and the team that we worked with . read more

Horrible company - do NOT use them. They don't know what they are doing and they price gouge to cover for their mistakes.

Extremely happy with my new metal fence and gate, won lots of praise from passing-by neighbors. High quality materials and craftsmanship with reasonable pricing. More importantly, the project manager Nicholas is great to work with. He listened to my needs patiently, didn't spare himself any trouble in making customers happy. He even drove a long way to pick up powder coat samples for me because I am very nervous about how the powder coated color might turn out. He also took care of some small hiccups during the process. Everything turned out great and beautiful. Thank you! read more

Bay Area Automatic Gates is a fantastic company and left us with a wonderful gate. Our account rep was Eli who's very personable, customer service focused, and extremely responsive. Eli oversaw the team who installed are gate, one gentleman's name was Francisco, who did a great job and answered all my questions. I would and do highly recommend Bay Area Automatic Gates!! read more

I contracted with Bay Area Automatic gates to install a set of swinging gates. Its been a challenge from the beginning. Scheduling of the work took several months, then the gate posts were installed incorrectly and had to be modified. I explained in detail exactly what I wanted and lack of communication or supervision got the electrical installed wrong. The loops were installed at the wrong location, the access control box was installed in the wrong location the material used were incorrect and installed half ass. All was removed and reinstalled correctly. Then the fence panels got installed using cheap material and very poor welding. Im very unimpressed with the quality and lack of supervision. I'm hopeful Bay Area Automatic gates get there act together and corrects these mistakes so I can provide an update to this post. read more

I have never had worse customer service from a company that I spent thousands of dollars with. They are incredibly unreliable and do not stand behind the product or installation. Please do not use this company. read more

I have the an amazing experience with these guys. My gate operator died and , luckily I found BayArea automatic gates company. I spoke to a guy who was patient and responsive. His quote was fair and they could start working the next 2 days! Work was clean and done quickly. Best in the area when it comes to fast, knowledgeable service and product installation, at fair prices. Glad to do business with you thank you! Highly recommended read more