Jake's tree service did a great job removing six large stumps from my yard. They were quick,…read moreefficient, and professional. The office staff was also very helpful and professional. I would highly recommend this company for anyone needing tree work.

I am submitting this complaint regarding what I believe were deceptive, coercive, and retaliatory…read morebusiness practices by a tree removal company. I contracted with the company to perform tree removal services at my residence and paid $5,000 for the project. The crew arrived at approximately 8:30 a.m. and departed around 3:30 p.m. After inspecting the property, I discovered that a portion of the agreed-upon work remained unfinished. Based on the scope of the remaining work, it appeared that less than one additional hour of labor by a single worker would have completed the job. The following day, I contacted the company and requested that they return to finish the work for which I had already paid. Rather than honoring what I believed to be their contractual obligation, I was informed that the company would not return unless I paid additional money. In effect, I was asked to pay more in order to receive services that should have been completed under the original agreement. What should have been a routine customer-service matter quickly escalated into a campaign of intimidation. When I disputed the demand for additional payment and continued to request completion of the work, the company's manager threatened legal action against me. Instead of attempting to resolve the dispute professionally, company representatives resorted to personal attacks and accusations unrelated to the services provided. Most troubling, I received written threats that the company would contact my employer and my husband's employer in an effort to "expose" me as a racist. These threats were made despite the fact that I had not published any review, made any public statements, or otherwise damaged the company's reputation. At the time the threats were issued, I had merely stated that I was considering leaving a review regarding my experience. The company's conduct appeared designed to silence a dissatisfied customer through fear, intimidation, and threats of professional harm. Threatening to interfere with a customer's employment because that customer requested completion of contracted work is wholly inappropriate and, in my view, constitutes retaliatory conduct intended to suppress legitimate consumer complaints. Rather than addressing concerns regarding incomplete work, the company responded with threats of litigation, threats to contact employers, accusations of racism, and warnings that their legal team would pursue claims against me. I am requesting that this matter be reviewed by the Federal Trade Commission to determine whether the company's conduct constitutes unfair or deceptive business practices, consumer intimidation, or retaliation against a customer attempting to resolve a dispute regarding incomplete services. I have retained documentation of the relevant communications, including the written threats referenced above, and am prepared to provide them upon request.

They had a very nice selection and great customer service. Will continue to be a customer.read more

As others have said, John is remarkably helpful in suggesting landscaping solutions within your…read morebudget and at no cost. We love his design advice, and also the variety of healthy, interesting perennials, shrubs and trees. Every single thing we've gotten from them has thrived. The advice about care has also been spot on. The bagged finely shredded mark mulch is the best!!!

These guys are awesome! They do our weekly mowing as well as all of our other outdoor needs! Would…read morehighly recommend, prices are reasonable and communication is great.

I have used this company for lawn repair due to trucks getting stuck on lawns and causing damage…read more They are top notch and professional. I can always rely on them to do the repair which makes me look good.

Requested aeration and overseeding service for the 1st time this fall. Several areas of my lawn…read morewere in rough shape. But a month after the service was completed, we are extremely happy with the results! Lawn looks great and most of the bare areas are flourishing now!! Can't thank the Terra Lawn team enough!! 5 stars for sure!!

This review comes after having a Great Presentation for an estimate by Nick and after receiving the…read moreWeed control service. On their website Terra offered an incentive of fifty dollars to prepay for the service or four monthly installments after registering and setting up the account. We elected the prepay option. At the end of the last treatment they sent a bill for the incentive amount to be paid. Penny is a fast talker and neglected any knowledge of Terra's prepay discount or incentive. Nick never reached out at all, and the company fell short. We paid the additional and canceled upon receipt. Because Terra has poor business practices we will never recommend to neighbors or anyone in the future. Bait and Switch! August 22, 2025

We hired Turpin to design and install a pondless waterfall in our backyard and expanded the scope…read moreto include planting the surrounding area as well. Both of these were completed in the time originally quoted for just the waterfall installation. The teams provided a professional experience throughout the planning and build phases. Although the timing got compressed, the teams did an over-the-top job to make up that time lost and provide us with the wonderful waterfall feature we now enjoy every day!! We cannot put into words how pleased we are with the end product and the beautification that has now transformed our outdoor garden space. We will enjoy this area for many years to come and will be working together on future projects!!

I contacted Turpin about a spring cleaning for my koi pond last weekend. The young lady who…read morereturned my call put me in touch with Zach, their lead pond guy. It turns out we only live about 15 minutes from each other. He came over on his day off to take a look. I installed the pond myself last summer on a weekend that I had my companies mini-excavator here at the house. It's roughly 2000 gallons..... While my setup was not exactly how they design their ponds from the ground up, he told me that my water clarity was fantastic and he quoted me a price to come out, pump it into storage containers, safely net my fish, power wash everything and replace the water & fish. Zach, Kyle & John just left. Not only did they do everything quoted, but when it was empty they helped me out by repositioning some plants, adjusting two pumps, placing a few heavy rocks & pieces of slate I had on hand where I needed them. They even added a union coupler to my main pump! (Which I forgot to do as a noobie mistake) I couldn't be happier.

I've driven by Shep's Yard and admired their large boulders for years. Finally decided to stop and…read moreget a price on adding 5 large rocks to my perennial flower bed leading up to my house. It was quite reasonable! They offer delivery and placement as well. When Andrew delivered my giant rocks he asked where I wanted them, carefully worked around obstacles in my yard, and offered to turn and adjust them as needed. I could not have asked for better service. He understood my vision and made it possible. I recommend them for all your hardscaping needs. I'm thrilled with the outcome.

They sell nice wood and are honest people. I buy by the piece and it's way cheaper than getting…read morewood in the grocery store, and MUCH higher quality. It's good to see business like this still thriving. I didn't buy a Xmas tree from them last year, but boy did they have nice ones. Honest business and honest people.

Blakes Paving was contracted to expand my driveway Collegeville PA…read more We had a dispute that cost me large amount of time and money. Long story short - I was conned by a Family member claiming to be part of the business/represented they owned the business, however it was NOT Richard or his Father - who when I finally found out and got a hold of the real owners - they fixed the situation and made everything right. These guys are good people, made good on a word that they didn't even provide and in my eyes are a great example of doing right by the customer. Make sure you are talking with Richard or his Father directly who own the business when contracting.

Richard and his crew did an excellent job paving my driveway 4 years ago. This time I called him to…read moreseal coat it. He responded promptly, and was conscientious in selecting the right weather to carry out the work. Once again, they did a stellar job!

Edward came out immediately to look at the job and give me an estimate. He was very quick with…read morecommunication. I was ready to do the job as soon as I got approval from the HOA. In all fairness, I have a very small one-car driveway, which made it easier to fit me in. The HOA cooperated fairly quickly (unusual for them) and they fit me in immediately. What a beautiful job! In sweltering temperatures, Edward and his crew were out there and finished the job within 2 hours. The driveway looks beautiful and I'm very pleased.

Ben and his crew finished our driveway this morning, and we couldn't be more pleased with the…read moreresults. Every part of the experience was excellent. Ben provided a prompt quote with several options, helped us choose the service that best fit our needs, and offered a very reasonable price. His crew arrived on time with the right equipment, worked efficiently and professionally, and delivered outstanding workmanship. Several neighbors have already taken notice--hopefully they'll reach out to him as well.