Consistently great experiences here across multiple employees. Fair and insightful service!

I've had consistently positive experiences with Bavarian Car Professionals. They are reasonably priced and I trust them. Eric in particular has been incredibly helpful over the years. More than once, the dealer told me I needed a repair, and Bavarian inspected the car and honestly told me I still had multiple months left before I needed to make the repair. Highly recommend. read more

As soon as I was off the new car warranty, I began working with BavPro whom I consider my trusted partner in keeping my vehicle maintained. It's been over 20 years and my BMW is still a delight to drive, whether nasty urban driving or relaxed cruising on a highway. The BavPro team are terrific communicators and I appreciate their pragmatism as to when maintenance is needed and how it can be bundled with other work to minimize cost and downtime. read more

Top quality, 'no corners cut' BMW repair service - probably the best in the East Bay. Do not go there looking for inexpensive repair-work, to keep your old 'Beemer' running - go there when you want a repair (or maintenance) performed to a very high standard. For a BMW that you absolutely love, this is definitely the place to go. read more

Eric of BavPro was extremely helpful when I emailed him several weeks ago with a long list of questions regarding a possible 2001 BMW Z3 2.5i purchase in the Seattle area. I consider myself a knowledgeable automobile enthusiast but he was able to bring up points about the Z3 which I was unaware of up until that time. I can really appreciate this since it's really difficult to find good people to give you advice and work on your car these days. Anyways, a 833 mile drive later from Seattle to San Francisco, and Eric and the team at BavPro took care of all of those issues during a comprehensive servicing for this 23 year old, one owner gem of a Z3. The car has had a great and colorful previous owner, has good bones and karma, and I wanted to give her my best. BavPro previously serviced my 2018 BMW M2. I live in San Francisco, but take the time and trouble to commute across the Bay Bridge to Berkeley, since it is worth it for my peace of mind for my special-interest automobiles to be looked after by knowledgeable enthusiasts. One of the most often heard comments about Bavarian Professionals is that "they are expensive". In my mind, you get what you pay for and if you are seeking prompt, knowledgeable and exceptional service without excuses, BavPro is the place to go! read more

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After some hit or miss experiences with a local BMW dealer, I finally reached out to Eric @ BavPros and wow - I'm never going back. They're incredibly responsive to text, very clear/straight forward, and know these cars inside and out. Nino helped get me scheduled, get a loaner, and returned my car earlier than expected. Part of owning a BMW is finding the right shop and I'm a huge fan of these guys. I also appreciate that they helped source a used part which was cheaper and not on back order. read more

I took my 330i to a BMW dealership for service and was advised that a simple routine break fluid flush would cost approximately over $350 dollars. Discouraged by this price, I later contacted Bavarian for a quote. The phone representative was extremely attentive, courteous, and accommodating. She advised me that the price for their service would be nearly half of the price that BMW was going to charge me. In under 2 minutes, she had my vehicle booked for service for the following morning. Upon my arrival of Bavarian, I was greeted by staff, immediately checked in, given an ETA for completion and asked to wait in the waiting room. My vehicle was completed in under an hour, which also included a courtesy car wash. I left this place feeling happy and valued. I will definitely be coming back for all of my vehicle service needs. read more

They do a great job of keeping my Mini running now that the warranty has expired. Everyone is really nice and professional.

Fixed a broken headlight and checked the SmG transmission and fave it the AOK Plan to use these guys for future service of my 20 year old BMW cars read more

I have brought my cars to Bavarian Professionals for about 4 years - very satisfied with their work! About 6 months ago I drove my car to a planter caused big problem to the car. I towed my car to the shop. Marta was so helpful and guided me through on daily basis. Yesterday, I stopped by while shopping around due to my service light is on. Marta was quick to help! She checked the car and figured out the issue. The car was left in the shop and was told to pick up the car in the same day or next day. I picked the next day. I felt that the front office people are so friendly and helpful, and shop people are super skillful and efficient. I highly recommend them. read more

I had an e28 M5 that had sat undriven for 10+ years. They brought it fully back to life in a day or two and now it's ready for sale and driving like new. Eric and the team were really knowledgeable, explained things extensively and the documentation was clear and concise. read more

The Bavarian Team: Always a winner whenever I bring my cars in for service. Great service+Professionalism = Satisfied Customer. Keep up the excellent work!! read more

Ryan was friendly, knowledgeable, and patient when I called to inquire about an issue with a car I was purchasing from a dealership that their service team couldn't figure out. The dealership had told me the issue wasn't repairable after spending 1.5 weeks trying to fix it and after much persistence I convinced them to take it to Bavarian and they fixed it in less than 30 minutes. As the dealership said "it was like magic". Would a thousand percent recommend them! read more

Drove my X5 through a big puddle on I-80 and it knocked all kinds of craziness into the undercarriage and drive shaft. After having some work done at the dealer in Berkeley, there was still a problem related to the transfer case and the dealer recommended a new one. Seeking a second opinion, I took the car to Bav Pros and they did a great job for way less than the dealer quoted. The difference was Bav Pros cared to really inspect the damage, to come up with a number of successive potential solutions and work through the issue with attention and care...rather than jumping immediately to "get a new part!" Very friendly, very responsive, very caring in their repair work. I'll definitely go back here in the future. read more

Thank you to everyone that has given a review for this shop! My vehicle had an issue with the fuel pump and I took it in for service. Told them I have an idea of what was the issue but they still checked all the electronics before moving forward with a solution. Their labor and diagnostics are fairly priced. Although it would be nice if they are able to discount AAA members. Not a deal breaker tho. Nino was very nice. I appreciate the amazing service! read more

Bavarian Professionals - Auto Repair Near Me - Berkeley, California

Bavarian Professionals are one of the best shops in the Bay area that I have taken my BMW M5 to. From the moment I contacted them for help, their professionalism and vast knowledge of BMWs were evident. My service advisor, Nino Guerra Gilmour, took the time to hear my concerns, got me in right away and began working on the issues. Nino communicated with me daily and kept me updated on the progress and additional items of concerns. He walked me through Pros & Cons which helped me make the most informed decisions. Nino and his team are THE BEST alternative to the traditional BMW dealers and I highly recommend them. I am not only happy with my overall experience, but I'm truly a fan that will be coming to them in the future for any and all BMW related concerns. read more

If you are looking for a place that knows their stuff and work with the highest integrity and professionalism, look no further. INTEGRITY is paramount and these folks have it in spades. read more

I wouldn't trust anyone but this shop to touch my vehicle. I use Bavarian Professionals for everything from repairing my broken windows after a break-in to replacing squeaky breaks to full service maintenance. The service is white glove and the staff is a library of knowledge. But what really sold me was the loaner carrying over 200,000 miles and driving like it just came off the lot. Honest, direct and fair, I know I can trust the advice and direction given by The Bavarian Professionals. I'm know I can trust that under the workmanship of this shop my vehicle will see 200,000+ miles and most importantly I knowI can trust that I'm getting the best value for my money. read more

First time here at this service, it was great experience I came with a wrong time of my appointment but they still took me in and the car done precisely at required service need. I am happy found a local service for all my cars now. Also have a nice waiting room and spaces. Thank you! read more

Great service, great communication - So happy i found them :) I trust their estimate, diagnostic 100%. Been burned/misinformed multiple times by dealerships. read more

Bavarian Professionals has been taking care of my somewhat aged BMW (15 years old) for some time now. Today I called to see if they could fix my broken trunk latch. They were able to fix it today and provide a loaner. The car was ready in two hours. They fixed the latch, vacuumed and washed the car, and charged me Zero. Hard to imagine better service! Highly recommended. read more

The back-up light on my BMW X1 went out. These guys allowed me to come in as a walk-in. As soon as I got in the door they replaced the bulb in less than 5 minutes and charged me $6. These guys are really great!5 read more

Eric is awesome, professional, knowledgeable, and honest. I come from Marin to see Eric for my BMW. This is my second visit for basic oil change, brake fluid drain, and a cabin filter replacement. I did my work in their comfortable waiting area and car was washed cleaned and service done in about 1.5 hours, very fast and accurate. My first visit was for Dinan upgrade parts, Eric did some custom work on a midpipe that was unexpected and did not charge me more. Honest and legit. Once a year maintenance for my BMW that I rarely drive. I trust whatever services Eric recommend to be necessary, he doesn't upsell or come up with services that is not needed at the time as I have heard from actual BMW dealerships, and those dealership prices are usually higher. Just got a new Mini for my son, will be bringing it to Eric when time comes. read more

Bavarian Professionals - Cleaned, niiicceeee...thanks guys!!! - Auto Repair Near Me - Berkeley, California

Bavarian Professionals performed the kinds of service you wish the dealer gave you. They did a great job outlining the cost of the repairs. Had a loaner car once the deposit was paid. And got right to work as soon as the parts arrived. In about a week they replaced the timing chain, oil pump and relevant parts for a stretched timing chain that skipped a tooth. The timing chain guide was replaced and they found chunks of the plastic timing chain guide in the oil. They also replaced a leaking radiator that the dealer missed on a coolant replacement. Replaced the oil filter housing gaskets. And the oil pan gasket. While the motor was dropped the xdrive fluid was renewed. A new oil change and filter. All done to bmw specs. The xdrive fluid change in the front makes this X3 steer like a Lear Jet. It wasn't THAT smooth before. The budget was very close to the number predicted. It is always nice doing business with Professionals. They alerted me to any extras so I could approve the charges I was able to afford. That is what want from your service team! The information you need to make an informed choice. I added a new belt tensioner, and put a new water pump, front brakes and rotors, and future 02 sensors on the back burner. Bavarian Professionals also replaced the rear rotors, pads and sensor. They put a new vacuum pump to brake booster connector in for me. Recharged my battery. Service and sales was top notch! Bavarian Professionals deserve their top ratings from BMW customers. True Professionals!! A few of the suggested repairs will have to wait.. for my purse to replenish. However I will gladly take my money to BAVPRO for their informed sales and professional service!! I give them 10 stars. Though 5 stars is the top. They will have all my future BMW repair business. read more

Bavarian Professionals - 2013 X3 with new Timing Chain and oil pump! - Auto Repair Near Me - Berkeley, California

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My BMWs had been repaired by H&B for the last 20+years and when they recently closed, I was hesitant to believe that I could find another repair shop that can earn my trust; after hearing from BP that they were smart enough to hire some of the HB techs - I started taking my 535i over for service; this recent series of more advanced services has earned my trust- cannot compliment Marta enough for her fact based approach on keeping me informed of needed repairs. I am very happy that I found BP to service my BMWs. read more

I've brought my car here a few times now so feel comfortable with this review. Nino and Marta were super helpful telling me what needed to be done and how. While their prices have gone up, their value remains good. I can always rely on them to do a stellar job and for their estimates to be accurate. Would highly recommend. read more

I've been here a couple times with this car (2014 X1) and my previous car the E39 540i. I've owned several BMW's over the past 30 years and I'm meticulous with service and care. This place is like going to the Doctor's office. Totally clean office and waiting area, free wi-fi. They don't try and sell you unnecessary procedures and parts, rather suggest what you have coming up or, over due for. read more

You guessed it, my car window got smashed 2 times in 5 months since I live in shitty Oakland. Both times, I went to this place and they took care of it within a day or two. Very Professional and straight forward. Highly recommended for your beamer. read more

I have a long history of owning german vehicles and have typically used my respective dealership, as the majority of the time my cars were still under warranty. My current 2018 M4 recently came off warranty and I was searching for a trusted shop to perform any new work that was required (and some elective stuff that I just wanted for vanity purposes). I needed to replace both my air filters and spark plugs, and also just happened to be shopping a potential tune and stumbled upon Bavarian Specialists. I had the opportunity to work with Eric and knew immediately that this was the place to go. He knew his stuff, made some recommendations and worked with me to match pricing I had received elsewhere. I couldn't be happier with their work and the service they provided. My M4 rips! Even though it's a bit of a drive for me to take it there, I'm sold and have no plans on going anywhere else for future work. Thanks, Eric and the team at Bavarian Specialists! read more

I am always appreciative of the courtesy and great work provided when I bring on any of my cars for service. The team remains flexible and does a great job diagnosing the problem. My family and I trust them for our BMW needs. Thanks to Marta, Nat, and Eric for the great customer service over the years. read more

My recent - and first - experience with BavPro was excellent. I had a pretty straightforward issue with my BMWi3 and they were able to take care of it on the day that I called. There was a question about whether or not to run a diagnostic test following the repair (a 12v battery replacement) and they were so honest in suggesting that the risks were quite small that any other issue would come up. And, they said, the diagnostic could be run any time should my problem with the error recur after a new battery was installed. How many mechanics these days tell you this??! I was convinced by this honest approach that this place was my new go-to. My car was ready that afternoon. All interactions were friendly, professional and knowledgeable. Thanks to prior YELP reviewers for the recommendations. I'm now among the ranks of satisfied customers. read more

My 2013 BMW 328i was stalling on the road for a couple of days until going into limp mode. I took into this shop to get it looked at. They charged to me to run a diagnostic check which cost $200, before even attempting any repairs. They suggested a repair that would be $1,400, which I agreed to. After a few hours, they called me back and told me the repair they suggested wasn't the problem and that it would be a bigger transmission issue that would cost more. At that point, I was skeptical about their service and didn't want to be overcharged for additional services. They did change the transmission oil and ended up charging me $700, on top of the $200. Essentially, I paid over $900 for a transmission fluid change which did not fix my car. I suggest you know what your car's issue is before taking it to these guys, they have no problem overcharging you for work they "suggest". read more

Had a battery error message (after not driving it so winter), my brakes squeaked, and there was some weird corrosion under the hood. They could have raped me. However, the verdict was, charge battery, brakes ok, get engine detail. I also had them do upgrades to the M4 a while back & I take my wife's X3 there. Shay great people, great service, quality work, and at a very fair price. Did I mention you also get a loaner? read more

I am so used to sketchy mechanics that I have learned to do a lot of work myself. But a poor ground on a headlight assembly installed, and I thought I fried the computer. I reluctantly brought it into the professionals. I worked with Nino, and I would recommend him to anyone. Good guy. Easy to talk to. He was very knowledgeable, and he unwound my problem, and he did it within the original quote. I would say that I wish they were all like these guys, but it doesn't matter because this is the only place I am going to if I can't do it myself. And yes, they fixed the headlight, too. Thank you, Nino. Thank you, guys. It's been a tough year, I appreciate honest service more than you know. read more

Bavarian Professionals - Glad my car is coming home - Auto Repair Near Me - Berkeley, California

Integrity, fair and honest... 3 descriptive you don't usually hear for a mechanic. I have been going to Bavarian Professionals for over 25 years; Marta and the team are fair, give you choices and better than dealer services at less than dealer prices. Yes - try them and see what old school service and repair looks like.... Even rental cars included! Thank you BP - I'll keep coming back. read more

Pleasure working with professionals who take their jobs seriously. Have done everything from simple oil changes to major services. BavPros rocks! read more

Responsive, fair & prompt. Service is fast, cool waiting area, they called when they said they would with parts availability. Only bummer is not open on Saturdays. read more

Arrogant, condescending, insulting and egregiously rude best describes the conduct exhibited by one of the service writers employed by this establishment. When one is experiencing mechanical difficulties with their BMW, and as such has taken their vehicle to have it diagnosed and repaired, the last thing one expects is to be insulted and condescended to numerous times by one of the service writers. Additionally, my perception is that this establishment attempts to up sell services that are unnecessary, in an effort to generate unwarranted revenue from unsuspecting customers. This establishment also charges outrageous diagnostic fees, which another, more highly rated competitor, said they would never charge one of their customers. Having expressed my concerns to one of the owners, my perception is that he will not likely investigate this matter further, and as such will not take action to correct this unprofessional and unacceptable conduct toward a customer. Don't be misled by the numerous 5 star reviews of this establishment. There are also numerous 1 star reviews, which one should take the time to read before patronizing this establishment. Caveat Emptor. The owners response to my concerns says it all. All one needs to do is read the owners defensive tone and projection of blame in his response to my concerns. His attempt to justify inappropriate and unprofessional conduct, which was exhibited toward one of his customers is unacceptable and should be a major red flag in doing business with this establishment. It's now abundantly clear that the root of the problem with this establishment emanates at the very top of the organization. You as the customer have many options, and as such should be treated with respect and dignity. My advice is to avoid this establishment, and take your business elsewhere, which I will most certainly do in the future. Caveat emptor. read more

Bavarian Professionals are ridiculously awesome! They always go above and beyond and are super helpful and trustworthy. It's so refreshing to see such a well run business with confident and caring employees. They rock! read more

I came here due to another shop I felt was upselling for things I did not need. BAVARIAN IS TOP NOTCH. they are friendly,knowledgeable and tell you what you really need and their pricing is reasonable. I went to someone for 20+ years but he retired..so finding someone who is honest and good at what they do was daunting (especially with a mini). Happy I found Bavarian Professionals. By the way, I only needed 1 of the numerous things the other shop said I needed am very happy to have found them. Cindy s. read more