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    Baumgartner Richard, MD

    2.8 (8 reviews)
    Closed 8:00 am - 5:00 pm

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    Bear Mountain Family Practice

    Bear Mountain Family Practice

    2.5(17 reviews)
    0.4 mi

    Dr Fagan was the only doctor I've had that truly cared about my numerous health conditions. Such a…read morekind, wonderful soul. May he rest in peace

    I was a new patient and never got to meet Dr Fagan but his assistant Kelly. The second time I went…read more(and last) was yesterday. I was going through a hard time emotionally and thought I should see about getting antidepressants. I waited for 40 min before Kelly walked in. I expressed to her my emotions and what was going on in my personal life. She asked me if I was suicidal. I said I had thoughts about it but told her I would never carry through with it. I told her they were just thoughts. She asked me if I had plans to suicide. I said flatly no. I said I think I just need meds to get me through this rough patch. I was crying as I told her my story. She was very cold towards me. Walked out and said she would be back. 45 min later a sheriff walked into the room asking me all kinds of questions, then left. I was so shocked. A sheriff wtf?? Next, I am waiting another 45 min! I was getting restless and felt like going to my car (to smoke to be honest). A girl working there said 'are you coming back?' She then said 'Kelly got called to ER and could be a while' as I proceeded to walk out, there was Kelly sitting in the office room laughing with a co-worker. (So that was a lie about her leaving to ER.) Kelly stopped me and asked me where I was going, 'To my car I said' She said 'you're not leaving right?' I sensed something was really weird. I went to my car and while in my car, I saw a different sheriff walk into the building with a wad of papers in his hand. They were going to try to involuntarily commit me! Unbelievable!! I took off and left! I've never been so grateful for wanting to smoke! It saved me! All I wanted was some meds to get through a rough patch in my life (ps. I've never taken meds before. I don't drink nor do drugs.) I couldn't believe that Kelly could go to that length. Having suicidal thoughts is not the same as acting upon it or making a dead set plan. I will never ever go back to this practice in my life. I was left untreated for a simple prescription request. I was almost committed involuntarily to hospital for simply being emotional in front of my doctor. Horrible! Disturbing! Terrifying! This place is dangerous!

    Knapik Steven DO - This is what Stephen Knapik and his PA Joyce call a perfectly normal foot

    Knapik Steven DO

    2.5(8 reviews)
    0.0 mi

    His office is almost impossible to reach. Expect 30 minute call / hold time at least. When you do…read morereach, he schedules Friday appointment, then leaves early that day without filling prescriptions as promised, and takes the weekend leaving you with medication.

    I went to this doctor Stephen canapic for 3 years ears when I moved up to Big Bear Lake California…read moreand I only pick this doctor cause he is the only doctor that takes new patients on the entire mountain and he uses tjus to abuse the patient's rights. MY son went head over hills on his bike into a tree and I wanted to see if he needed to go to ER. they will see me in 10 minutes for a hang nail, No kidding but when my son needed to see them right away they told me they would see him in a month This is while they're office SAT Completely empty On top of this, his PA Joyce is really nice until I want her to go over any kind of results with me and then the 2 front girls at the office, especially Melissa she decided that she's a doctor and she can tell me I don't need anybody to go over any of the results. I broke my foot and got x-rays - they said " oh your foot's not broken" so look at the picture. This is what this foul office calls not broken Now I called health health net and I told them what was going on and I said do not tell them that it's me that complaining because this louse is the only doctor up here so I can't even get a referral if I don't have doctor. So of course Healthnet named me. Now this doctor knowing that he is the only doctor that actually treats patients up here on this hill Has completely refused to fill my prescriptions that are life saving prescriptions and hes refused to see me so I can't get a referral for any test or anything that's wrong with me and I've been very sick for the past 5 months with no help. My son got extremely ill from the 2nd vaccine of fizer and has been throwing up September 14th it is 1st October 1st Yesterday and my son had to go to the emergency room because this narcassist doctor who refuses to see my 15 yeat old and refuses to refer him to a gastro specialist to find out what's wrong with this kid's stomach. hes throwing up compulsively every night after getting this vaccine he has lumps under his arm and hes so ill he can barely sit up. the only help I got was at the ER emergency room in big bear where they told me they could give him an anti nausea prescription and that he needed to see a gastro specialist but since we have no primary doctor we can't see a specialist so my son is sitting here dying health net gets all my money and doctor Kennedy who's supposed to be a doctor who would do no harm He is critically harm my child and he is done my body a mass amount of harm including Putting me under extreme stress of whether I'm going to get my life saving medication fell or not I have to go through this every month I have to jump through hooks and I went for 2 weeks with no synthroid and got extremely sick thanks to this scumbag doctor this man should be desbarred and I am filing an official complaint with the board of directors of medical board of directors of medic of the medical board He is an old man he is senile he has no right to practice and Joyce his PA should be ashamed of herself because I was really nice nice to her and I put my trust in her and she could have had the decency to call me and talk to me and be a real doctor but instead she decided that the front office girls are the real doctors here and they can make sure that you never get to see a doctor. Yes the bimbo and the front office is who went over my x-rays with me not a doctor and not APA but a bimbo who sits behind the dusk and doesn't even know how to pronounce your own last name guess everybody's foot looks like Spock

    Priya Kunaseelan, M.D

    Priya Kunaseelan, M.D

    4.4(15 reviews)
    34.3 mi

    I'm a new patient and I've only seen Dr. K twice. But so far her and her staff have been great. I…read moreleft my last doctors office because of many different problems. I have not had any of those problems here and so far could not be any happier with my experience.

    I called Dr. K's office to schedule an appointment as a new patient, and unfortunately my…read moreexperience with the receptionist, Margarita, was extremely unprofessional. During the call, she repeatedly asked for my name and basic information multiple times, even after I answered several times clearly. The conversation became very confusing, and instead of handling it professionally, she repeatedly said "oh my gosh," laughed during the call, and spoke to me in a rude tone. When she mentioned that my information was not on file, I explained that I was calling because I was a new patient. She responded by saying, "Well, you should've said that before." At that point, I expressed that I felt she was being rude and unprofessional and simply asked for the referral doctor's phone number instead. She then hung up on me. It's unfortunate that someone seeking medical help would be treated this way. Patients should be treated with patience, professionalism, and respect, especially during their first interaction with a medical office. Hanging up on a patient and making them feel mocked or dismissed is unacceptable.

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    Priya Kunaseelan, M.D
    Priya Kunaseelan, M.D - Dr Kunaseelan is amazing!  Office is nice clean and organized!

    Dr Kunaseelan is amazing! Office is nice clean and organized!

    Priya Kunaseelan, M.D

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    Heritage Victor Valley Medical Group - Additional Heritage office @ 41949 Big Bear Blvd. Big Bear

    Heritage Victor Valley Medical Group

    1.0(2 reviews)
    0.4 mi

    This is in regard to the Big Bear facility of Heritage Medical Group…read more By mistake I left some paperwork at the doctors office in Big Bear, (from my visit to the emergency room at the Big Bear Hospital) .When I called to retrieve it, I was treated as if I didn't matter& was stupid. I'm 76 years old, & it's easy to tell that someone is belittling or disregarding you because of your age, the office staff refused to look for my paperwork Finally they told me that they had shredded it. No apologies. Guess they though!,,,,,that will shut her up. Besides they blew it off saying that the paperwork was not significant. I was furious and said some mean things for which I am sorry.They kept telling me that I should contact the hospital for more copies. I don't think that they ever looked for my paperwork...it was easier for them to put the solution on me.. I guess I should take my business elsewhere. It shouldn't matter to them if this is the dismissive manner that they show patients. I'm dismissed. Okay Bye

    I normally don't write reviews but this is absurd and something I'm not going to let go of. My…read morefamily has been going here for years and we have always had a pleasant experience. I just went in for a really bad rash on my armpit. The lady was nice until I gave her my name and she looked my account up. She rudely told me last time I was in my visit wasn't covered by insurance cause I was out of network so she's going to have to collect payment up front this time. I said my insurance is California so I am in network. So I called my mom to ask her and my mom is like no you're in network so I asked the lady what it said and she said "all I can tell you is what I have right in front of me and it says that it didn't get covered because you guys hadn't reached your deductible". Out of network and not reaching a deductible are two different things. I said that's fine and she rudely said "I need your credit card" so I handed her my credit card and she still had my ID, so I was waiting at the counter and she goes "umm take a seat" and I said "I'm waiting for my card back" and she said "I told you I need to make a copy of it" and I said "you need to make a copy of my credit card?" And she threw it back at me and goes "here's your card you're so worried about. I need to make a copy of your ID" and I just said "thank you" and went and sat down. After I got done filling out my paperwork I brought it up and then heard her and the other lady taking about me. They said they needed my insurance card again so I brought it to them then sat down. A few minutes later I was called up by another lady and she started talking to me like I was a 2 year old saying I needed to pay for my visit. I said "that's fine I already gave her my card to pay and she threw it back at me" then the other lady started telling me "I need to be an adult" and mocking me. And the other lady said "wow attitude". I said "yes I have an attitude because of the way you just treated me for no reason". While I was on the phone with my mom they both started calling me a child and said I needed to be an adult and grow up and all this stuff. Then the other lady hands me back my credit card and says "have fun at the emergency room. We won't be seeing you" and they both laughed. I am filing a report with the California State Health Board about this incident currently. Absolutely unacceptable. My family has lived here for 30 years and clearly she doesn't like us since she was extremely nice until I told her our last name. To be treated that way in a medical office is insane. As I just went to google to leave a review I see hundreds of posts saying they lie and tell you you're out of network to steal money. Avoid this place at all costs!

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    Heritage Victor Valley Medical Group - Additional Heritage office @ 42002 Fox Farm Rd Big Bear

    Additional Heritage office @ 42002 Fox Farm Rd Big Bear

    Heritage Victor Valley Medical Group - Additional Heritage office @ 42002 Fox Farm Rd Big Bear

    Additional Heritage office @ 42002 Fox Farm Rd Big Bear

    Heritage Victor Valley Medical Group - Additional Heritage office @ 41949 Big Bear Blvd. Big Bear

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    Additional Heritage office @ 41949 Big Bear Blvd. Big Bear

    Walter Maier MD, MPH

    Walter Maier MD, MPH

    3.8(13 reviews)
    16.2 mi

    Dr Walter Maier has been my primary care physician for several years. I like having a Dr nearby…read morethat always works me in when something comes up. From lab work that I need to get done regularly to the friendly office staff. Sue in referrals is the best, and usually has everything taken care of within minutes, not days. Austin the office manager is professional, friendly and easy to work with. Dr Maier listens to my concerns and works with me to achieve the goals I set each year. From Diet and exercise, to preventive maintenance. Recently found out he was an ER doctor for many years, which is nice to know in case I ever do have an emergency. I'm grateful to have Dr Maier and his staff, plan to stay as long as his practice is open. Lastly, even prescriptions are easy to refill, either by mail or in person at a local pharmacy. No complaints in all the years I've been a patient. He has a large patient base, but if you call and ask to be worked in if anyone cancels, you can usually be seen latwr that day by phone/video or within the week. Beats driving dth and MCH is a fantastic local hospital. Sincerely, Mike Wyatt

    He Spends as little time as possible with you..... But will…read moreCharge you every Dollar he can! My biggest Shock was at the first of the year , (2024) When I walked into the office and one of his staff approached me and told me I had a balance due of $255! I immediately said What!? This is literally my first appointment of the year! His Accountant girl in the back said Oh, yes , that's your medicare deductible! ‍ In my entire life of being on Medicare never ever have I heard of this scam before! That day he ordered some labs, and a mammogram. And of course his office called me to come in so he could go over the mammogram, , and when I did , he literally sat down and said " well.... I guess, I'm supposed to go over this mammogram with you...." ‍‍‍ seriously! That took all of 3 minutes! The Best part is .. the Labs he ordered apparently Medicare didn't want to pay for.. I didn't find out until 1 year later! (1/11/2025) I'm appealing the $383 to Medicare, So I asked Dr Maiers if he could write a Letter Supporting his decision to order the Labs 1 year ago, He actually had the nerve to CHARGE ME $40!!! To write the Letter! As Well As say And I can't Guarantee This Will help.. His Front Office Staff are Extremely Nice , but this is a small mountain Community, and It's Not Fair to Treat Ppl Like This.... Especially Seniors..

    Baumgartner Richard, MD - familydr - Updated May 2026

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