I took my Subaru in to have the TPMS control module reset after I had already taken the car to two…read moreother service centers. After 45 minutes they stated they cannot repair or program modules on Subarus. They then gave me a bill for $116.00. The problem had already been diagnosed. Why could they have said "We don't feel confident working on Subarus?" INstead they charged $116.00. After complaining they did offer a refund the day after

The Butitta bros. In Freeport is the best auto repair center I have ever used and I'm 72 years old…read more They are interested in fixing your car to get the best results for the best price. I would recommend them to everyone.

On this day Tim was working on this trike , the carbs needed a little tuning up so it would run…read moresmoothly again. Good job Tim.

Had Tim's install a trailer hitch on my Lincoln. It's tough for me to trust just anyone with my…read morecars. Jeremy took care of me and my car. Got the hitch installed in a day and the price was very reasonable! As a former tech myself knowing the job is done correctly is very important. I trust it was and will return with other repairs in the future. Thanks! Bruce Pittluck

(Holy cow, I just realized that I've had a draft of this review sitting unfinished for over 2.5…read moreyears. I'm a terrible Yelper. Anyway, better late than never...) So after an unfortunate meeting with a large piece of metal on a rural road, I rolled my poor Nissan Sentra over to the only auto repair place in Freeport that I knew about (thanks to its distinction as the "best repair shop in town," according to a local newspaper survey). Even though I hobbled in just minutes before closing time, they took their time to check out the damage and then gave me a quick assessment of the situation (which ended up with a gathering of employees staring at the underside of my car in amazement that something could have done so much destruction without resulting in a complete breakdown (or an explosion (seriously))). Ultimately, my auto was toast, and it couldn't be put back on the road without significant work. Dave, the owner, stuck around to help me figure out a rental car, and then actually offered to drop me off on his way home! I don't want to make it sound like this should be expected as standard practice, but this level of customer service -- even in a rare exceptional situation -- is pretty much unheard of. All in all, the work that they did was perfect, they went the extra mile personally and professionally, and I'm still happily chugging along 60,000-or-so miles later. I'm going to need some more work done again soon, and it's too bad that I wasn't able to take the Auto Repair Specialists with me when I moved back to the Chicago burbs.

Dave and his crew always do a great job. Friendly people and a comfortable waiting room. I would…read morerecommend ARS.

Great home town store. Wonderful chicken help. If they don't have it at Farm and Fleet, you don't…read moreneed it!!!!!

Woke to a dead battery this morning, and since we're staying in the middle of an area we're not…read morefamiliar with we were referred to Blain's. We called and got a quote and the promise they'd be able to fit my car in as soon as I got there--battery was tested then replaced within 20 mins of our arrival!! Kind and competent staff! Highly recommend if your ever find yourself in a bind in Freeport, IL!!

I was there much longer than anticipated. I only asked for an"oil change." 1) They filled my…read moretires without me asking, which then caused my "low air in tire" light to go on, and is still on 3 days later, which they said would disappear after driving a few miles; stating it was "normal". The "young" service person who filled my tires with air seemed to take an unusual amount of time filling 1 tire, which made me nervous. 2) My car has leaked oil since they serviced my vehicle. I returned 2 days later to ask them to look at my "Oil" and let them know my car, which has never leaked oil was now leaking Oil in my driveway. They 'checked' and said nothing was wrong with what they did an 'suggested' the leak was from something else. Very odd, as i've had my car for 4 years and never had a leak. 3) Thy service tech who filled my tires with air, also cleaned my exterior windows, which I appreciated...however, when I arrived home, I noticed long bluish water stains running down all the sides of my car under the windows. She had not wiped off the "extra" window washing solution. It looked awful. I was forced to take my care to a car wash the following day. I am not opposed to younger people servicing my car; however, if they are not properly trained in what they are doing... I am now having to schedule an appointment with my mechanic to "fix the leak" and check proper tire pressure.

Twice now they have stripped my drain plug and charged my 9.99 for a new one. Almost $100 for an…read moreoil change and ty add on charges

I searched Cars.com and found a desired vehicle at Bocker Auto Group in Freeport, IL…read more Unfortunately, the dealer was located an hour and a half drive from my home. I called and asked if the car was still available, and the receptionist politely connected me with the sales manager, Gary. The car was available, and he said he would have it ready for inspection whenever I arrived. Upon my arrival, the lady at the service desk cordially escorted me to meet the sales manager who in turn introduced me to Marvin Allen, his sales representative. Marvin was the most pleasant and personable car salesperson I had ever met. He showed me to the car which was parked directly outside of the showroom, allowed for an extended test-drive, and upon returning to the dealership, patiently described in detail the history and all of the features of the vehicle. And, when it came to including and dealing with my trade-in, a more-than-fair offer was presented and accepted. During my visit, I was also introduced to the owner and interfaced with other sales representatives. In my honest opinion, everyone was exceptionally friendly, knowledgeable, and attentive. If you happen to find a used vehicle that you're interested in at Bocker Auto Group and want an unbelievably great purchasing experience, go there and ask for Marvin. Personally, it was well worth the trip, especially while I was driving back home in my newly purchased SUV as a truly satisfied customer.

Beware of this shady dealership. Falsely advertised a car as having a manual to try to bait &…read moreswitch unsuspecting buyers. Total waste of time and speaks to what kind of ethics they have. I see I'm not the first to complain about their shady tactics

Barkau has always been very helpful when we purchase a car from them. Nils is a great salesman and…read morevery friendly. We always get a fair price on our trade in, even more than we owe sometimes. Always drive away with the new car within a couple hours!

All we have to do is tell Jim Mullarkey what we are looking for and he locates a vehicle for us…read more Start to finish, he is there to help and answer any questions or concerns that we have.

Quick. Nice. Inexpensive…read more Lovely people during rough time! Friday evening, after most businesses are closed: Blew a flat on I-90, and got off at the Milton exit. First of all, someone actually answered the phone! I made 8 calls to find someone who answered. I should have called them first. The guy (I was so flustered I didn't even get his name) was very nice and polite on the phone. He was out to me very quickly. He worked fast and accurately. He was a super nice person - genuinely friendly. He was a little rushed as he had got called to an accident after me. But he still took the time to put air in my spare (as I had over 80 miles to get home) and to double check all the nuts were well fastened. While you never want to need road side assistance, if you are in the area, you can not go wrong with i90 Enterprises!!

We got a flat tire on the highway and stopped at I-90 towing. They repaired the tire and replaced…read morethe spare in just a few minutes. The cost was better than reasonable! We couldn't have been happier. Thanks, I-90 Towing!

Mickey is the owner and one of the mechanics. He's very honest and does great work. If something…read morecomes up while he's servicing your vehicle he will call u first and let you know. I never had a problem with him. He never overcharge either like some I know does. I have been with him for a long time and my family and friends goes to him too. You can't go wrong. Very rare he can't do something and then he would refer you to someone who is honest as he is.