Special Shout Out to Heather Alden, sales consultant at Battles GMC- I recently bought a used (7100 miles) 2026 GMC Canyon Denali off Cape at a Subaru dealership who understandably had no knowledge of all the electronic controls and features. So I went into Battles yesterday to pick up an online order of a GMC product I purchased. On my way out I stopped at Heather's desk and asked if she could help me with all of the controls and bells & whistles- she said of course, without hesitation. Heather went on to spend a solid 20 minutes tutoring me and I couldn't be more grateful. Heather went above and beyond my expectations- I highly recommend if you're in the market for a GMC/Buick vehicle, please reach out to Heather- a true professional who puts service and client satisfaction at the forefront. I know who I'm going to see when it's time to purchase my next GMC truck!!! read more

Battles Buick GMC - Car Dealers Near Me - Bourne, Massachusetts

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Battles provided the ultimate in service after purchase. Bought the first off the line electric Denali truck. Had repeated software and computer issues but the truck never failed to operate. Nonetheless, Battles stood behind this vehicle in extra ordinary fashion, engaging GM factory reps, the service department, and the sales department. Every detail was completely rectified. They stand behind what they sell. read more

I was in need for a new car as I was expecting my third baby and needed a vehicle with 3 rows. Battles Buick made it the most painless experience ever. They were efficient and HONEST (something that I've never experienced at a car dealership). We felt like family! We are very happy with the car as well! We purchased a 2026 GMC Acadia is it fits our lifestyle perfectly! If we need another car in the future we will definitely be back to Battles Buick GMC. read more

Battles Buick GMC - Car Dealers Near Me - Bourne, Massachusetts

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Leased 2025 Yukon Denali, never have availability to service it. 2 major issues with the car- they were not able to help me and look at it.

Attempted to purchase a used 2500 Duramax from Battles, after about an hour and a half, a test drive and being very happy with the truck I was actively going through the paperwork with the salesman when he went to the manager to process paperwork for me to make a down payment, he returned to tell me the manager just took a call over the phone and took a deposit from an out of state buyer. This resulted in me not only being able to purchase the truck but also wasting my time. read more

Had a pretty big problem with our Escalade I could not deal with any longer. Battles took care of it ASAP, and with a sense of humor. One of the songs I've been forced to listen to lately went something like this, "God bless the broken road that led me straight to you." I'm thankful my broken radio led me to Battles. Thanks, team! read more

Battles Buick GMC - Work order - Car Dealers Near Me - Bourne, Massachusetts

Went to battles for a new company truck, I own a car lot and needed something new. Went to battles got me in and out. Was a breeze and didn't turn out to be a all day Afair. Easy no pressure staff, gave me more $$ for my trade in than other local Gmc dealer and even threw in some accessories that where installed as promised in a timely manner. Very smooth easy transition.A+++ read more

Battles Buick GMC - Car Dealers Near Me - Bourne, Massachusetts

I went to battles GMC and met with Mark the sales manager. He could not have been a nicer person to deal with. The dealership was very low-key and although I will definitely have my vehicle serviced here I did not buy my brand new GMC from Battles - after visiting two other dealerships I found that I got a much better deal off Cape. Frankly, I was a little shocked at how much more truck I got for less money at two other dealers. I wanted to do business locally, but I don't want to pay more than I have to. I will definitely have my vehicle serviced at Battles GMC. read more

Battles Buick GMC - Car Dealers Near Me - Bourne, Massachusetts

Battles Buick GMC in Bourne is awful The sales rep was the rudest person I have ever dealt with. After asking what kind of price reductions could possibly be made, I was told to leave and get out. I can not believe the way I was talked to It's very unfortunate because I have bought from there before, but I will never return. read more

Simple and easy process. After dealing with a terrible dealership this was like cold water on a humid cape cod day. My salesman DJ was cool and easy to talk to. And finance crew got me in and out with out a hitch, even with the terrible cape Traffic. Strongly recommend read more

Went to Battles Buick & got horrible service. Basically my radio wouldn't shut off. I waited 2 hrs for them to say they needed to order the part. They would call me but never did. So i called them back & they said come back in. I went back in & waited again but they said they couldn't fix it. They had to order another part again. The man at the front desk was very unapologetic & frankly shouldn't be in customer service. Finally I asked can you at least shut the radio off & he refused. So I called Prime Cheverolet & explained the situation on my 2019 Terrain & they said bring it in & we'll check it out & at least get the radio shut off. Its after hours now & they are still working on it. Awesome customar service at Prime Chevrolet. If you had to choose between Battles Buick & Prime Chevrolet, then 100% go with Prime Chevrolet. Thank You read more

WORSE car I have ever purchased. Bought a GMC Terrain used had many problems with it, I tried to trade it in at battles after driving it 5000 miles was going to be out thousands!!! Brought it to a mechanic and needs whole new engine/ electrical more than the car is worth! Had it for 8 months! Wanted to buy local as I work in the community but NEVER again they clearly don't stand by their cars! Very unsatisfied with whole operation. read more

After coming to work here, in 2010, I have bought over 10 cars and trucks here and have had even more serviced here. From sales to service, I'm proud to have all my cars from Battles. read more

Battles has been fucking my aunt over for two decades. They give her shitty cars and then I'm convinced they damage her car when it goes in for service so that she has to go BACK for more service. They suck and don't care about their customers safety. read more

So Battles just bought the Nissan dealership next door...drove all the way down the Cape on a friend's recommendation...BRIAN.. the supposed "go to guy" according to the owner... showed me a couple of cars in my price range and refused to negotiate anything... I told him I didn't need to drive all the way to the cape to pay the sticker price... I can do that anywhere and he said "you're certainly welcome to do that" and actually let me walk away...lol..can you imagine...lol..all he had to do was offer something... anything!.... I walked away and said to my wife ...wow!... he's actually letting me walk...all this with the owner knowing...DO NOT DRIVE TO THE CAPE TO GO TO BATTLES NISSAN OR GMC...they will not haggle at all..not even a couple hundred bucks...lol read more

Have bought several trucks from Mark Dennen over the past couple years. Very professional and works within your budget and does not over sell. Will continue to work with him in the future for our company needs great guy! read more

I bought my car last August from here and jason was the person who helped me. He was nothing but nice and helpful the entire time along with all the other staff i encountered! Everything was very fast too ! I definitely was happy with my experience! read more

Was going to charge us an extra 10000 dollars to fix are GMC Acadia. Battles will NEVER see our Acadia ever again.

SLOW service coupled with grumpy attendants! I won't be bringing my car back for any future repairs or service at this location!

Very impressed with the attentiveness I received with my service. They discovered a problem with my vehicle while doing routine service and they were able to have the manufacturer cover the repair. The service manager was very nice to deal with! I'll definitely be back! read more

I've purchased 7 or 8 vehicles here. The customer service in sales, service, and parts is top notch!!! Love the new transformation of the dealership!!! Very personal attention to the customer here, unlike the huge mega dealerships out there! Very happy with my dealings here!! read more

This is a difficult review because the dealership has some great points and some terrible points. My husband and I stopped by today to look at 2015/16 Sierras to buy our next truck (this will be our 3rd Sierra) and had the worst experience with the sales representative. Honestly I feel like we were just disrupting his day. We will not be going back to buy a truck from them. However the service department is amazing. We've always been pleased with their attitude, attention to detail, prices, knowledge and customer service. Unfortunately today they lost a sale, but we'll most likely still have our truck serviced there. read more

Just visited Battles to look at a car that was posted online. Called to be sure the car was still available. Yes, no problem, car will be ready. Drove 30 minutes to get there. Met salesman, Bobby. Road tested car. Was the car checked in the shop and what was fixed? Bobby: well, sometimes we check the car after we sell it. So what is the incentive to fix anything after the car is sold? Bobby: you can trust us. We survive on our reputation. Is there any flexibility on the price? Bobby: Hold on, I will call the sales manager. 20 minutes, no answer. I will talk to the general manager. 20 minutes, no answers. I will go next door and talk with the owner of the dealership. 20 minutes, but this time we have an answer. THE CAR IS ALREADY SOLD! And amazingly, I don't think this was a bait and switch. It was just sheer incompetence. Great way to waste an entire morning. read more

They replaced the blower motor for my HVAC in my 2004 GMC Sierra last November 2016... It died and experienced the same symptoms nine months later... I brought it to them and explained the situation... They wanted $500 even though they didn't find the cause the first time. I expected them to offer a full replacement at no cost, their diagnostic was incorrect initially... I will never use them for service on my truck again and I would never recommend them to anyone. I'm a Contractor and I guarantee my work...how dare they, I spent $600 initially...CROOKS! read more

We wanted to lease an Acadia. We went to 2 other dealerships who approved us but not at the amount we were looking for. Don't believe the perception that if you buy over the bridges, that the Cape dealerships are higher...THEY ARE NOT! These people were so awesome in every aspect of business. The owner came out and spoke with us, never rushed us, never treated us like we didn't have a clue about vehicle pricing...just down to earth friendly and a pleasure to work with! We started on Thursday around 4:30 and by Friday at 5 (we both work) we were in our 2015 Acadia! read more

i went to battles for an inspection sticker. i asked the service man as to how long do i have to wait. he stated about one half hour because they were doing an inspection right now and that i would be next .i arrived there at 2:14 pm . as i was waiting , one hour had passed. i learned that what they did was to do a couple of inspections for there nissan dealership next door whereas the nissan dealership sold a couple of nissans and the sales person wanted them to get a sticker on the cars that they had sold right away . , so what is this thing that they say is the inspections are on a "first come first serve " that is a lotta "bullshit and i was very pissed off to say the least . they claimed the nissan dealer was before me ? how could that be ?when they told me that they were doing an inspection on another car and i was next.they lie lie lie and lie and they really want you to believe them . yes, i chewed their ass out as well as blasted them for doing this shady crap. i am not stupid and did not graduate from "dumb ass university" like them they think that the public is "stupid" so to this end i will not ever do any business with battles gmc in bourne.i will do my business with falmouth toyota where i know that they are very honest an does not pull this crap with their customers ! so long battles !! i hope that other customers realize your companies shady shit !! no thanks! john mc k bourne ma . read more

I am extremely pleased with the professionalism and responsiveness of the Battles Buick GMC service desk. And your waiting area rocks!

DO NOT BUY A VEHICLE FROM THIS DEALERSHIP! This is one of the most dishonest, unethical dealerships I have ever seen. My father (who has been advised by his doctor not to drive) is 84 years old, and they took complete advantage of him. They sold him a basic Honda CRV for their ASKING price and then sold him a $2,000 extended warranty. When I found out my father was considering purchasing the vehicle, I called Bob Holmes, the salesman, two times and left messages for him to call me back as soon as possible (prior to the actual sale). He did not return any of my calls and sold my father the vehicle. My father cannot drive now, and we are now stuck with a vehicle that is not worth the price he paid. He will lose thousands of dollars because of Bob Holmes' unethical sales practices. And that money could have been used to help pay for his medical expenses and care. read more

I had a great experience with your dealership. Heather was very professional but made me feel comfortable and there was no pressure at all. The experience as a whole was very relaxed and smooth. I would defiantly recommend this dealership in the future. read more

My husband and I have not purchased a car from any other dealership in 25 years. New/Used/Teenagers' firsts - you name it. There is no better customer service experience. There is no stalking feeling when you just need to browse. There is no hype. There is no doubt that the service department knows it's stuff. What there IS is an entire staff that goes above and beyond, they really do. Kudos to them all - they work as a team and every experience with them is a pleasant and efficient one. Thanks to everyone at Battles! We'll be back! read more

My only complaint was that the vehicle was not waxed which should be a component to of 'Dealer Prep'. The entire sales experience was wonderful and the dealership staff couldn't have been any nicer. read more

Our experience with this dealership was beyond our expectations. Heather Levy was a dream to deal with. This purchase was seamless. We will most definitely return to Battles for all of our future needs!!! We cannot say enough about this positive car-buying experience. Thank you!! read more

Great dealer especially in the pre owned market. See Dan Whitney who heads up the pre owned auto dept. If he does not have what your looking for he is very good at acquiring the car u want at a fair price and thoroughly inspected. read more

I purchased a car today from Bobby Holmes and I couldn't be happier. He answered all of my questions and he got me an amazing deal!!!! I will defiantly be back here for my next car:) read more

This is the only shop I'd trust with my vehicle. Staff is very friendly and extremely efficient. Updated waiting room is also a plus. They will not burn you or make unrealistic suggestions. Worth the trip and your business. I have bought multiple vehicles from them and never have had a problem. This is the place to go for your next vehicle. read more

A great dealership. No hard-sell. Excellent service. Been a customer since moving to Martha's Vineyard 11 years ago.

Can't say enough good things about this dealership. I wasn't in the market for another car, but my 2006 Nissan wasn't going to pass state inspection and I couldn't see sinking more money into a 12 year old car. I "shopped" on line and found a GMC Terrain that I was interested in. Just my luck someone purchased it but Christie McGarry the on-line contact suggested another Terrain they had in stock. Audi Soares took over for Christie and took the deal to the "goal line." Between Audi and Nancy in the finance department working with me by giving me a better price on the car and a bigger trade in I drove home last Saturday with a great GMC Terrain. The icing on the cake came this Saturday when I went back to get an inspection sticker. "Smiling" Wendy Souza in service realized the used car had not been brought up to Battles standards and put a new set of brakes and another oil change. The wife and I had errands to do on Saturday so Wendy arranged for a loaner car (2018 Terrain nice) so we could get things done. Needless to say when the time comes for another vehicle we'll be heading to Bourne. Thank you Audi, Wendy, Christie, Nancy and the entire Battles staff. read more