This guy is honest by referring me to another store to get my phone fix, I appreciate you. Thanks!read more

The battery in my 2022 GMC pickup had gone bad so I went to this location for a new one. The…read moreemployee on duty at 9:00 AM, name unknown but short in height and wearing a knit cap. He quoted me the standard battery at $199 and offered a higher warrantied battery for $269. I said great, I'll buy the better quality battery. He then looked at my truck, a stock 3500 Sierra HD, and said he couldn't install it because the truck was too high and he couldn't lift it. I asked if he had a short stool or ladder to stand on and he replied the battery was too heavy for him to lift. I left the store, called AAA and had a new battery installed an hour later. I've always had superior service from Batteries Plus locations however in this case to let a $300 sale walk out the door without even making an effort is inexcusable.

Had an order with a tight deadline for a customer, everyone at BIAF was great! your efforts and…read morecustomer service were greatly appreciated Mike and crew! JM

Promised all week to have batteries I needed in stock. Finally went to Batteries + Bulbs. They…read morehad the batteries in stock. I will say batteries in a flash were very polite on the phone.

If I could give this less than one star I would he is filling new battery acid in old battery cells…read morenow you do the math my car needs atleast 12.6 to crank got home battery just clicks not enough to cranking power batteries will read pass but cranking amps is incorrect guaranteed and also had attitude when returning when he knows he is selling used battery s

Brought my car twice first time my battery was not working so they changed the battery and gave 3…read moremonth warranty within a month battery stopped working .... I went back he changed it again but told me that it was the terminals not the battery and I would need to replace those. he cleaned the terminals and i went about my life another month passes and my battery is not working I am needing a jump again. I brought it to another shop and they showed me the sticker on my battery that says it was from November 2023 he said that there is nothing wrong with the terminal and that the battery is super old and that is the issue .... so here I am spending an additional 250 on a new battery and labor at a trust worthy shop. The man who works here may be nice but they are not putting things that will last in cars .... They want you to have to come back

First of all it is there to help me. Spenser was so wonderful. I had no idea about what I needed or…read morewhy it stopped working, etc. Car key fob. Needed two of them. thank you for being there. More people should know about the store and you.

They do not stand behind the battery warranty ! Will never buy another one again and have bought…read moremany from them

Spencer is the man. Great customer service and attention to detail…read more We will be back. Keep up the good work!!!

I would definitely recommend this store. Service was excellent. The manager was knowledgable,…read morefriendly, efficient and just wonderful.

Services are great ! Selection was immense !!…read moreFor the value was excellent !!! You need a used or new battery ? Fernando's is the place !!!!!!

Jr/Junior is astonishing and aid me with all my needs. His customer service is beyond words. He…read moreknows what he's talking about. I love that this is a family owned business and I would highly recommend. Great prices, awesome customer service, and extremely professional.

Locked my keys in my trunk ( SUMMERLIN), Mr Jumpstart arrived in a timely manner, within an hour,…read morein minutes! Got my car opened right away so I could open my trunk! I was so happy and pleased with the service. I would highly recommend this company!! FRIENDLY, EFFICIENT, QUALITY/QUICK, GREAT SERVICE!! THANK YOU PATRICK!

This guy is a Scam artist. He tiold me it would not be so expensive to jumpstart my Lexus…read more He charged 85 freaking dollars when someone else would have charged 30-35 Do NOT call this person! He didn't even use a jumpstarts ring like most places would use. He used freaking cables. He wasn't even with us more than 10 minutes! Find someone else I lost the number to the guy I usually use and he is professional and nice and charges like 30 dollars Beware what a rip off

Had a difficult time finding a battery store but when I found B4 Less they were very helpful. Hard…read morefor me to open the item they instantly said " Here. Let me do it for you."

Number one they don't have a direct phone number to the location. After talking to someone from the…read moremain office I was told to hold while she contacted the business she verified that they were open she also verified that they had the battery I needed in stock and the price the website says they close at 6:30 I was there at 4:45 when I got out of my car I saw the woman that works there walking out the door about to shut it and put a huge lock on the door I said hey somebody called ahead to let you know that I was coming to pick up that particular battery she didn't say one word to me she put the lock on the door she walked away and as she was walking away she said we're closed and walked into the adjacent 7-Eleven I went back the next day the price was not the same they don't help you take the battery out or put the new one in and she said we only take cash when the sign clearly said debit card as well she was rude absolutely no people skills and what I'm wondering is if someone is standing there ready to purchase something why would you not sell it and just walk away so I called back the main office the girl at the main office told me oh she had a doctor's appointment I really don't care what she had to do the website said 6:30 I had just hung up the phone and you sent me there only for me to have to turn around with nothing I wouldn't recommend you go there for anything

Losee and Craig location has horrible customer Service. Employees just stand around ignoring. Left…read moreitems and walked out.

I'm from New York City I just moved here to Las Vegas a few weeks ago. When I walked in the…read moreO'Reilly Auto Parts at 11:30am Wednesday morning. I was frustrated because my expensive Electric Scooter caught a flat. When I entered the O'Reilly staff stared at me like if I didn't belong there. It made feel really uncomfortable. I didn't get a "Hello.Good morning welcome to O'Reilly Auto Parts how could I help you". And no one was busy at the time I walked in. But I was there to buy a can of Fix-A-Flat to repair my tire on my E-Scooter. I couldn't find what I was looking for so I asked Gilberto and he was very helpful on giving me directions on what aisle it would be in. When I stood in line there was a gentleman standing in front of me also waiting. There was a female staff member helping someone out at her counter. The guy she was helping left the counter. She stood there and said nothing until the guy in front of me made a forward motion to the counter. She then said "The guy is coming back". The guy didn't come back for a while. So me and the other guy stood there waiting until Gilberto rushed to the counter and said "I will help the next customer!" Gilberto helped the guy that was in front of me and myself quickly and also gave me advice on how to fix my tire. When I finished talking with Gilberto the guy that the female staff member was helping finally came back. She could have taking other customers that were waiting in line until the guy came back. She has very Bad Customer Service. And needs to practice good judgment when dealing with Customers. Gilberto was amazing. He gave great Customer Service. And is an excellent employee. I came to the store frustrated and left the store feeling a little bit better cause of the good advice Gilberto gave me on how I should fix my tire. And guess what his advice worked! I'm cruising again now! I have to give O'Reilly's at this location two stars because the female staff member was terrible. There needs to be more employees there like Gilberto. Customer Service is extremely important when it comes to any business. Your sales improve and people come back. Maybe one day I will come back to purchase something I need for my vehicle just because of Gilberto great Customer Service.

Excellent service by Juan. He had the full river batteries needed…read more Great store and location. The best battery selection

DO NOT BUY A BATTERY FROM HERE, why would you do that? If you go to Autozone or O'Reilly they…read morehave a no question return policy. This place I spent over $500 for 2 Optimas 2 years ago and they said .. "Well it has to make 10V to be able to be returned" What a bunch of BS, you think Autozone or O'Reilly care? Nope. Do yourself a favor and NEVER NEVER buy a car battery from here. You will regret it.