Spencer was so helpful. Had what I needed for two car key fobs. So important. Was a distance from…read moreSummerlin but worth it

I went to the Batteries Plus store near my home in Centennial, only to discover it had closed. I…read morethen made a 20‑minute drive to the Craig Road location specifically to use my "free batteries for life" key fob replacement. When I arrived, I told the employee what kind of car I had and handed him my key fob. I could see him working at the bench for quite a while. While waiting, three motorcycle customers came in, one of whom was dealing with a failed battery. I struck up a conversation after overhearing the interaction. I've been in the motorcycle business my entire life, and it quickly became clear that the woman assisting those customers lacked basic training on warranty procedures and customer service. The interaction was confusing and inefficient for everyone involved. After about 20 minutes, the employee working on my fob came out and said he couldn't replace the battery because the "spring wasn't working" and he didn't want to damage the fob. He suggested I take it to the dealer instead. I brought it home, watched a YouTube video, and replaced the battery myself in about ten minutes--no damage, no issue. This was a frustrating and disappointing experience, especially after driving out of my way. While this franchisee may not have closed stores, the lack of training and execution I witnessed helps explain why several other Las Vegas locations (Tropical Pkwy, Blue Diamond, Grand Canyon) have recently closed. Unfortunately, based on this visit, I can't recommend this store.

Promised all week to have batteries I needed in stock. Finally went to Batteries + Bulbs. They…read morehad the batteries in stock. I will say batteries in a flash were very polite on the phone.

The BEST. Mike and Mark will take care of you and big orders will be sent in a flash just as their…read morename suggests. From start to finish a $2200+ order was one and done-on its way freight! Mike was on top of every detail to get the ball rolling. Both Mike/Mark did follow ups via email and assurred every detail had been explained and put into action. It has become easy to expect falsehoods and promises that dont come true these days..... Instead, these guys are professionals.

if you need a battery for your your car or truck and you are low on money. this is the best place…read moreto pick up a used battery. the battery will last long enough to get you by. so don't buy a used battery thinking you are gonna have it last a couple years. this is just to get you by. they have new batteries ready when you are ready.

muy mal trato quise cambiar una batería y no me la cambiaron y la señora que me atendió me maltrató…read moremucho y me mandó a otro tienda y aya me trataron peor ‍

Insure is good, the service on Nellis is horrible. Office full of people and 1 person working and…read moreothers walking around.

First of all it is there to help me. Spenser was so wonderful. I had no idea about what I needed or…read morewhy it stopped working, etc. Car key fob. Needed two of them. thank you for being there. More people should know about the store and you.

Very good place to get a battery for old watches. The staff is knowledgeable and helpful. They also…read morecarry some very unique gift ideas.

Batteries Plus, specifically Craig, came through for us yesterday. We found the correct battery for…read moremy son's Mini Cooper. The purchase process was quick and easy. Craig was able to reset the battery recognition in the Mini, and we were on our way in and out in 15 min. His pleasant and professional customer service was great! We come here for all of our battery needs and have never been disappointed.

Services are great ! Selection was immense !!…read moreFor the value was excellent !!! You need a used or new battery ? Fernando's is the place !!!!!!

Jr/Junior is astonishing and aid me with all my needs. His customer service is beyond words. He…read moreknows what he's talking about. I love that this is a family owned business and I would highly recommend. Great prices, awesome customer service, and extremely professional.

Locked my keys in my trunk ( SUMMERLIN), Mr Jumpstart arrived in a timely manner, within an hour,…read morein minutes! Got my car opened right away so I could open my trunk! I was so happy and pleased with the service. I would highly recommend this company!! FRIENDLY, EFFICIENT, QUALITY/QUICK, GREAT SERVICE!! THANK YOU PATRICK!

This guy is a Scam artist. He tiold me it would not be so expensive to jumpstart my Lexus…read more He charged 85 freaking dollars when someone else would have charged 30-35 Do NOT call this person! He didn't even use a jumpstarts ring like most places would use. He used freaking cables. He wasn't even with us more than 10 minutes! Find someone else I lost the number to the guy I usually use and he is professional and nice and charges like 30 dollars Beware what a rip off

my mom and I went to the location on lake mead blvd. her car is being repaired and the mechanic…read morementioned that car battery was dead so we decided to go and check out the batteries 4 less. the man was rude and when we brought the used battery back he said he doesn't give refunds. keep in mind my mom is a widow on a fixed income so when she assumed getting a batterie for $65 dollars was a deal. when she argued he gave her back only $65

Had a difficult time finding a battery store but when I found B4 Less they were very helpful. Hard…read morefor me to open the item they instantly said " Here. Let me do it for you."

Losee and Craig location has horrible customer Service. Employees just stand around ignoring. Left…read moreitems and walked out.

I'm from New York City I just moved here to Las Vegas a few weeks ago. When I walked in the…read moreO'Reilly Auto Parts at 11:30am Wednesday morning. I was frustrated because my expensive Electric Scooter caught a flat. When I entered the O'Reilly staff stared at me like if I didn't belong there. It made feel really uncomfortable. I didn't get a "Hello.Good morning welcome to O'Reilly Auto Parts how could I help you". And no one was busy at the time I walked in. But I was there to buy a can of Fix-A-Flat to repair my tire on my E-Scooter. I couldn't find what I was looking for so I asked Gilberto and he was very helpful on giving me directions on what aisle it would be in. When I stood in line there was a gentleman standing in front of me also waiting. There was a female staff member helping someone out at her counter. The guy she was helping left the counter. She stood there and said nothing until the guy in front of me made a forward motion to the counter. She then said "The guy is coming back". The guy didn't come back for a while. So me and the other guy stood there waiting until Gilberto rushed to the counter and said "I will help the next customer!" Gilberto helped the guy that was in front of me and myself quickly and also gave me advice on how to fix my tire. When I finished talking with Gilberto the guy that the female staff member was helping finally came back. She could have taking other customers that were waiting in line until the guy came back. She has very Bad Customer Service. And needs to practice good judgment when dealing with Customers. Gilberto was amazing. He gave great Customer Service. And is an excellent employee. I came to the store frustrated and left the store feeling a little bit better cause of the good advice Gilberto gave me on how I should fix my tire. And guess what his advice worked! I'm cruising again now! I have to give O'Reilly's at this location two stars because the female staff member was terrible. There needs to be more employees there like Gilberto. Customer Service is extremely important when it comes to any business. Your sales improve and people come back. Maybe one day I will come back to purchase something I need for my vehicle just because of Gilberto great Customer Service.

Excellent service by Juan. He had the full river batteries needed…read more Great store and location. The best battery selection

DO NOT BUY A BATTERY FROM HERE, why would you do that? If you go to Autozone or O'Reilly they…read morehave a no question return policy. This place I spent over $500 for 2 Optimas 2 years ago and they said .. "Well it has to make 10V to be able to be returned" What a bunch of BS, you think Autozone or O'Reilly care? Nope. Do yourself a favor and NEVER NEVER buy a car battery from here. You will regret it.