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    Bath R Us

    2.5 (22 reviews)
    Closed 9:00 am - 5:00 pm

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    Angel S.

    We recently had a walk in shower installed. We have a pink tiles in our bathroom (60's) and the sales person assured us, this would not be a problem when it came to installing the shower. It was a problem! We had many tiles broken and now we are stuck replacing them with a different color and we have to find some to do the tile work. After weeks of calling, we finally talked to someone who said sorry, not our problem. They had great reviews and we wish we would have checked with the BBB, they had complaints about bath R us.

    Leak still not fixed; wildly expensive; too many trips; no appreciation customer time--Save your $ go elsewhere

    And we had an upstairs bathroom that was leaking into a downstairs bathroom and had them quote us 14,000 for repairs. Other quotes came in under seven and the difference was they promised they could do it in one or two days. Seven months later and over 15 visit to our house because the door didn't fit because the surround was inaccurately measured, etc So instead of getting the service that I needed quickly it took longer cost more and the repair has not lasted we still have a leak bath R us -- is worthless!! Don't waste your money! I've remodeled many homes and been through this many times with private contractors and even handyman who did a much better job than this company

    Sabrina L.

    Service was excellent. The only reason I didn't give a 5 was I felt I was rushed and intimidated by the sales rep. I didn't get any type of breakdown just an amount. When I asked about $1000 promotion he said it was already included. Talked me out of the 18 months 0% interest. I ended up with a construction loan. Otherwise I love my new walk in shower. I just have to paint. It took 2 and 1/2 days to complete.

    One hour after the service technician left my house. Stripped the wood so the screw wouldn't hold.
    Craig E.

    DO NOT USE THIS COMPANY!!! Run go a different direction. You will regret choosing them. ONLY GIVING 5 STARS for their worker Doug who installed our new bathroom. He went above and beyond to make sure our bathroom was what we wanted and he absolutely deserves the 5 stars. BUT If I could give another rating just for the company, sadly I would only give 3 stars and wouldn't recommend people to use this company. Ron the salesman wasn't thorough in explaining what they do and what they don't do. Because of this there were some issues during the process that were a huge headache. Including being lied too about a linen closet being put in. Straight told me it wasn't possible when in the end, Doug handled it just fine. For the price tag we paid, i would've thought Baths r us would be more polished in the way they handle their business. Ultimately happy with the finished product but so exhausted from the process. Edit: here I am 2 months after paying a outrageous amount of money for bathroom and it still is not done. Run from this company!!!!!!!

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    1 year ago

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    15 days ago

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    1 year ago

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    9 months ago

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    2 years ago

    Poor quality not what I thought it was going to be. Installers were professional but so many bad things! Don't do it! $15000 for junk

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    3 years ago

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    5 years ago

    Chad runs a fantastic home improvement company - I recommend them highly!

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    3 years ago

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    3 years ago

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