1. Bath Fitter

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San Antonio, TX

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Bath Fitter

4.6 (14 reviews)
Closed • Closed
Updated 2 months ago

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Shower install

I had to give them only a 3 star review not because of the quality of their product when finished but because of the lack of organization and communication between the office and installers. A project that was going to take 2 days ended up taking almost 3 months. They told us they could do the shower install the way we requested and on the day of the install they did not have enough material to do it that way. Then they called the next day to say they had the install figured out. Two weeks later They installed it and left without doing the trim painting they said they would do and also there were 2 other things they left undone. So that was another 2 week wait to get that done. They had to come back again because they ordered the wrong shower head twice. And the shower door guides kept falling off within a day of when they installed it. Then again a week wait to get that fixed. Now so after all this frustration I think it is finally completed. The shower looks very nice when done but the frustration to get things done right was horrible. They have a good product but their organization and communication needs much improvement! They were going to install over our existing tile at first and then had to take all tiles off and install clear to the ceiling. They did not charge us for the extra work due to their mistake which was the only way we would let them install it after all the frustration. I am including a picture because the final job does look very nice. If it were not for the lack of attention to details during the install and the length of time it took to get it finalized they would have gotten a better review.

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8 months ago

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Bruce W.

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1 year ago

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Bruce W.

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10 months ago

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Bruce W.

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1 year ago

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1 year ago

Unit 205 Boerne - Demo tub/ shower replace with walkin shower. Installation was timely, thorough, performed good cleanup after install.

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Bruce W.

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7 months ago

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10 months ago

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2 years ago

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Bruce W.

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3 years ago

Derek and Tom did an amazing job very professional, and would recommend them to do your next remodeling

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4 years ago

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4 years ago

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5 years ago

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9 years ago

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10 years ago

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Review Highlights - Bath Fitter

“Thank you all, Curtis Patterson, Austin, Rudy and Vanessa for being on top of things regarding my bathtub replacement.”

Mentioned in 6 reviews

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Bath Fitter - kitchenandbath - Updated October 2026

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