My husband and I visited Denna at Kitchen and Bath Gallery showroom in Horseheads, NY with…read moremeasurements from our contractor for a proposed bathroom remodel. Denna spent uninterrupted time showing us items needed for the remodel, educated us, and answered questions. She quickly came up with an itemized proposal, ordered everything, and made delivery arrangements. The experience of working with Denna was wonderful; a knowledgeable professional! We love our bathroom!

We purchased a vanity, sink top, and medicine chest mirror. We were shown a large number of…read moreoptions and the designers worked with us to find the perfect set for our project. The prices were very reasonable and they did not try to up-sell us or go over our budget. Having worked in the quality assurance department for a name brand cabinet manufacturer, the delivered product is very well made and I expect it to last a lifetime.

The best!!!! Rochester Bath & Kitchen were EXCELLENT. Very professional, expedient, responsive,…read moreand on time start and finish.

we had one of our bathrooms done completely and were so pleased with quality products as well as…read moreassistance in picking out materials with don and craftmanship and knowledge from mike,nick, and sean we had our second bathroom done 8 months later .they are gorgeous! when we had 3 small issues with shower dorrs mike and crew came ,fixed and completed job to our satisfaction,with knowledge of their products. they were great at being professional as well as respectful with cleanup thank you guys GR

I will never go anywhere else. No handy man can do the job…read moreas well as they do. And Gurantee Warranty for the work and material. I had Alan the one man show gutted the whole Kitchen from the 60's Dark and dreay to New and Bright. Might cost more doesn't matter when your paying for Quality. The minute you walk in they are there to help and guide you through your design. No pressure Customer service is the best. Its not always about the money. Its how happy and satisfied you are at the end .

We were attempting to return as a repeat customer, but the experience this time was incredibly…read moredisappointing. I had to reach out a dozen times over the course of a month just to get a hold of someone. When I called the last time, the receptionist literally laughed at me and said, "Oh, you're the guy that keeps calling." I decided to stop by the showroom in person the next day, hoping to finally speak with someone. To my surprise, the receptionist there repeated the same comment and laughed in my face. Completely unprofessional as she knows how long I've been attempting to reach them. When I eventually did get in touch with the owner, he casually admitted he hadn't even started our quote. I told him he'd had it for over a month and could have at least reached out to say there'd be a delay as I had been waiting for the project. His response? "Yeah, just haven't had a chance" and that he probably wouldn't be able to get it done, wasting over a months' time waiting on him. This level of service is unacceptable. We will not be returning.

It was originally named "Artisa Kitchen" but local artists started complaining that, in fact, art…read moreis not a kitchen. Which is debatable, really. So they changed their name and added a letter to both words, and hey presto. Four stars because it's expensive, but there's not a lot of cheap-end home interior stuff out there, especially not that looks this good. You have to be moderately wealthy to afford the "ready made rooms" on display in here. If you're into remodeling the inside of your home, you'll probably find this place orgasmic. The employees are very friendly, patient, and there was no sort of high-pressure sales tactics as far as I could tell. Or maybe people just know better because they take one look at me and realize I'm unsellable. Or maybe it's just that the products in here are so impressive and top-of-the-line that they don't need to really push to sell anything. I can't afford to shop here, but it's a hell of a great place to bring a girl who has her own house or wants her own house. Then I get rewarded with a make out session in the parking lot. Everyone's happy.

This place is gigantic, and their two floors are chock full of the latest in kitchen equipment. I…read moreadore all the different setups they hae, and I spent my time there opening every single door and drawer. Each oven and fridge was nicer than the next. I could daydream about a kitchen like that for hours. It was rough to go back home to my old kitchen! The items are all top of the line and completely out of my price range- I don't know if I could ever afford a single appliance from this store, but it is a nice place to check out the latest and greatest, and just dream.

I did tons of research on bathroom vanities before I actually began shopping for my new vanities…read more After being disappointed at a couple of stores I went to Canada Kitchen and Bath. The showroom has everything you could want. I was informed of all the different options I could have by Saduf. She is very knowledgeable and so helpful. They even returned my messages when I called after hours when I thought I had a crisis. I bought 2 different vanities from Canada Kitchen and Bath and I wouldn't hesitate to go there for any other bathroom or kitchen needs.

Our experience with Builders Best Design Center here in Ithaca was the worst experience during our…read morerecent remodel. We were referred by our contractor who by the way washed his hands to the numerous issues, delays and incompetence we dealt with using Builders Best. I was told by a number of friends to use another supplier; however, we went with our contractors referral. From the design to ordering cabinets and countertop, we had errors and delays due to their inexperience and incompetence. For the money spent on our renovation, we will never use Builders Best or this contractor again. Rated 1 star because you couldn't not give a rating! Extremely disappointed in Ithaca

From the owner: Transform your home with expert kitchen and bath design services. At FLX Kitchen & Bath (formerly…read moreBuilder's Best Design Center), we specialize in creating beautiful, functional spaces tailored to your style and needs. From concept to completion, our team provides personalized service and high-quality craftsmanship. Visit our design center to start your dream project today!

We learned about The Red Leaf Milling Company from our HVAC contractor, who matter of factly asked…read moreif we reached out to John (the owner). After a terribly unpleasant kitchen and bath place visit, we called and John stayed late while we drove to Newfane to visit his showroom. As soon as we stepped inside this unpretentious set up, I knew we'd found our cabinet maker. We chatted and learned way more than imaginable about cabinetry and countertops. He even opened a drawer and (gulp) stood in it. That is how sturdy he builds cabinets. Handsome gorgeous cabinets. John has the entire process of building cabinets to an art. He visited our home on several occasions and gave input and advice as needed. We visited the slab yard and selected granite from the beautiful pieces available. Once he measured he returned and double checked with us certain areas so he could build the most efficient spacious cabinets possible. John is a stellar carpenter and doesn't like to waste any space, claiming to be all thriller, no filler (no faux panels). We honestly listened to John when it came to best depth, width and such details. This is his forte. He reminded us regularly that he wants us to have it our way. When he suggested knobs (and a place online to order) and not pulls we listened. The cabinets come with all slow close, superior hinges, and made for your needs. The shelving has sturdy metal grommets and pegs and holds 60% more weight than standard cabinetry allows. I asked for a cabinet to store my stringed instruments and got that. He even lowered the placement available for the oven/microwave combo 4" so it'd be easier for vertically-challenged me to reach! Plus full depth over the refrigerator storage cabinet. So very happy with this local business.

After multiple times of going into another counter top company in Lockport and asking for a quote…read morethree different times, a friend referred us to John at Red Leaf Milling. We called on a Saturday morning and he answered right away. We asked if we could make an appointment. He was very accommodating and said that he could squeeze us in between two other appointments that day. He showed us some products, gave us a tour and gave us a quote right on the spot. We were so impressed we decided to do the job. We were not disappointed! John came out to do the measuring and then a week later was there to do the install. He answered any questions we had, was SUPER neat, we are clean freaks so we very much appreciated that! I can't recommend Red Leaf Milling enough! Turns out we eventually got the quote from the Lockport company, after a month of asking for it, and they were more expensive than Red Leaf Milling and their product was inferior. So happy with our experience from start to finish! Thank you John!

We hired McKenna's to remodel our kitchen. Everyone we worked with was professional and they did a…read moregreat job working with the design we thought up. We are very satisfied with their quality of work and communication throughout the whole project. We love our new kitchen and happy we chose to work with McKenna's!

Excellent service from installer Jimmy. Took the time to install a difficult sink perfectly. My…read moremother enjoyed talking with him, he answered all her questions. Above and beyond. When to drain stoppers did not match one was brought to the house immediately. Thank you again will be doing business with you in the future

At the store, I spoke with Luke regarding options to replace the counter top on my bathroom vanity…read more I got the impression that this was too small of a job for them and they really didn't want bother with it. But Luke did say that he would get back to me the next day with a price quote. No response over a week later, I'm not really surprised. I would give 0 stars but that wasn't an option. I see many positive reviews but I will seek other sources for future remodeling projects and cannot recommend this company.

Fantastic customer service and superb quality! Kitchen Advantage was extremely helpful and fast;…read morethey took great care in finding the perfect design for our kitchen and pantry. I'm very satisfied with the service and how everything turned out! Our friends recommended Kitchen Advantage & now I highly recommend them to anyone that asks.