Our old tile bath/shower had sprung a leak somewhere and was letting water get under our floor. Since falling through a rotten floor while naked and getting in/out of the shower isn't exactly on my to-do list, something had to be done. After looking into the price as well as maintenance needed for tile walls, I started looking for other options. It is so difficult and annoying trying to keep the grout and tiles clean that I just wanted something easy. I don't think I have gotten the cast iron tub fully white since we moved in. Bath Fitter presented one piece walls so there is absolutely seams to clean or to leak! I was pretty much sold on that alone. Sure you can choose fancy designs but this momma doesn't have extra time or funding for fancy. I always hated all the built-in soap dishes and towel rack in our old shower. All of it went away! The worker, Jerry Dunlap, was respectful, safe, courteous, and did a great job not only with the install in my small bathroom but cleaning up afterwards. The bathroom is now our whitest and shiniest thing in our house! read more

I needed to replace my 70's tub/shower combo for a walk-in shower. The salesman was great and gave me lots of choices. Everything was explained and there were no surprises in any area, including cost. In just about 2 weeks Bath Fitter was scheduled to arrive between 8:00-10:00 and arrived promptly at 8:00 which was great. Nathan put down pads throughout the house to protect my floors and got right to work. He was very professional and polite. I felt so comfortable with him in the house that I took my dogs for a walk. I was told the process would take about 5-6 hours and Nathan was finished in just over five. My new walk-in shower looks wonderful and will be a great addition when my 88 year old mother moves in with me. At 66 I will probably need it in the future too! I highly recommend this company and hope anyone who hires them gets Nathan. read more

We had a complete shower replacement. Bath Fitter was very professional from the initial call through the finished job. All appointments were kept and on time. All promises were met. The install was completed by Nathan and Brock. They worked hard all day without a break. They ran up and down our stairs many times and must have been exhausted when finished. They started at 8:30 and finished by 4:00. The old shower was removed including the plumbing. The fixtures and the drywall was replaced. The new shower and glass door was professionally installed. I watched the progress all day while they explained each step and I saw the quality of the job completed. We are extremely pleased with the final product. Who would have believed this could have really been done in one day. Thank you very much for the minimal disruption of our lives. read more

I want to thank Bath Fitter for an excellent job done by installers, Jeremy and Scottie, in my home. They were professional, on time for the appointment, and cleaned up after the tear out and construction was complete. They worked non-stop but not rushed. They kept me informed on what they were doing and asked my opinion on placement of safety bars to ensure things were within my reach comfortably. They had the experience to do the job right the first time. I also want to say the sales rep, Jim, was very knowledgeable and helped me through the design and set-up and patience with me while asking more questions or making changes in my design to my satisfaction.. It was a pleasure working with Bath Fitter and I want to thank Trish at the office for her assistance in this process as well. Thank you Bath Fitter. read more

In addition to having our hall bath tub replaced by Tim B and our master bath shower replaced by Jeremy, the very same day we also had our giant and outdated jetted garden tub removed and replaced with a smaller but very functional deep soaker tub. This job was completed by Brock and Jerry who also built a deck at both ends of the new tub to fill in the space previously occupied by the ginormous old tub. I think it looks great and much more like 2021 than 1991. They had the job completed in about 8 hours and cleaned up and hauled off everything they removed. 3 jobs completed by 3 different Bath Fitter teams all in 1 day as promised. I have already recommended Bath Fitter to others in our subdivision who likewise have outdated bathrooms in need of a little love. read more

We had a fabulous experience with Bath Fitters from the very start. We had a very old shower in our home, and with a young infant it was more than unrealistic. Randy helped us pick out exactly what we wanted in a new shower and tub, and Jon did an incredible job tearing out the old and bringing in a new shower/tub combo for us! I have never been more excited to take a shower in my entire life. The entire process was very easy from start to finish, and the quality of their product and work is pristine. The customer service was better than you get from most companies for this type of work. We are so, so happy with our choice in using Bath Fitters - we will certainly consider them in the future for any additional work! We highly recommend them to everyone. read more

Bath Fitter did an amazing job on our bath to low entry shower conversation. From our initial consultation to the finish product, everything was top notch. First we met with Perry and he wasn't your typical salesman. He really knew every aspect of the the product and installation process. Perry also really helped us design the shower to suit our specific needs. Then Austin showed up to do the install. This young man has a strong work ethic & great communication skills. He covered the installation process & specs, to ensure we were all on the same page. The finished product turned out great! Not only is it a lot safer for our Dad, but the bathroom looks larger and 100% better. I would recommend Bath Fitter to my friends and family. read more

After our master bathroom shower pan cracked in 2019, it took us months and months (after Covid tapered off in our area in 2022) of trying to get bathroom re-modelers to even return our calls/emails before we turned to Bath Fitter. Should've just called them in the first place! Every person I've talked to along the way: Trish, Courtney, Sales Consultant Jim, and installer Jerry were the pinnacle of professionalism. Courteous, knowledgeable, and easy to communicate with. From start to finish, I was never in the dark about any practices and procedures. The final result is gorgeous. The best part? A lifetime guarantee! I cannot wait until I can use their company to handle our hallway bathroom. read more

My wife and I had a salesman come to our house to offer suggestions and pricing. He recommended we visit the showroom to get a better idea of colors and options. After our showroom visit we chose all of our colors and options. We received an email confirming our install date. Tim the installer caller prior to arrival with an ETA and he was right on time. Prior to working, Tim explained the entire and reviewed all of the features of our order. He put done runners on our floors so there would be no damage. After completing the job, Tim reviewed all of the work and the cleaning guide. We are thrilled with how our shower looks and the professional installation Tim did. Highly recommend them. read more

How did it go? Absolutely fantastic! Scottie who did the tub to shower conversion install was professional, did everything to perfection as per our contracted agreement. He made sure to cover the floor between the entryway and the bath where the work was done, and cleaned everything up beautifully when completed. He explained the work he did, giving us the 'guided tour' of what he did, and all the brochures and data about how to clean, and when we could start using the new shower...we can't wait! Scottie deserves to be given great credit in our honest opinion for his kindness, neatness, and professional installation! Thank you Scottie! Thank you Bath Fitters in Knoxville, Tennessee! read more

Jerry came out yesterday and fixed our downstairs tub. We had Miracle Method to do our tubs and they made a total mess, and wouldn't stand behind their work. We had Bath Fitters do our upstairs bath last year and when the finish on the downstairs tub started peeling off, that's what Miracle Method did, we called to have the tub done. Jerry is such a nice guy and was finished in a couple of hours. Beautiful!! Pictures attached are both tubs. The upstairs enclosure is perfect and we could choose what accessories we wanted. Downstairs tub only because we love the tile work that was done and we didn't want to cover it up. Thanks Jerry, you did great!! read more

I just had my jacuzzi tub removed and a beautiful large shower replaced it. The 2 young men, Tim and Austin, who did the work were really great. They were polite, respectful of my home and they answered any questions. They allowed me to see what they were doing as I love to learn about how things are done. They left my home clean and replaced anything they had to move. I couldn't have had a better experience, and all done in 6 hours -- that includes removing the jacuzzi. If you are looking to do a remodel or add a tub, shower, anything, consider using Bath Fitter. Thank you all for all your help -- Jim in sales, and the office staff. read more

Wow! I'm so thankful to have had Jerry and Brock today installing a new shower. Our home isn't quite 3 years old however we didn't give thought when we built about elderly loved ones. Bath Fitter was amazing from start to finish. Jimmy Lones was our sales consultant and was wonderful to work with as well. Today they started at 8 am ish and was completely finished by 1:45 pm. I can't be happier and I know our loved one will be more comfortable getting in and out compared to the tub shower. My house is as clean now as is was when they arrived. I definitely recommend Bath Fitter to anyone who needs a new bath ... Thanks so much read more

Tim B. Showed up on time and was a consummate professional. I don't think I've ever seen anyone work that hard and fast. Even when I was his age, he would have run circles around me. He was friendly, neat, and installed everything perfectly. It looks absolutely beautiful. There were none of the issues, problems, excuses, delays, and hidden fees you will usually get from "regular" contractors. Everything was exactly as promised. You might be able to find a cheaper price, but always remember: You get what you pay for, and that includes headaches. Going with Bath Fitter was the best move I've made in a while. Thank you, Tim! read more

I consulted with 4 of the prominent tub and shower installation companies. Bath Fitter had the best price, only one with a lifetime warranty, and installed it in less than 3 weeks from contract signing. The Other companies were 2 to 3 months for installation. Tim was on time and professional. He advised me of every facet of the process. The old fiberglass tub and walls were removed. Tim installed the new tub, addressed every question I had, advised what cleaning agents to use and the frequency of cleaning. Finally, he cleaned up and removed all debris. Project was completed in 6 hours and 45 minutes. read more

I love my new walk in shower. Jeremy and Austin were wonderful. They did a wonderful professional job. They kept everything neat and clean. When they left my shower looked wonderful and you would never even know they were working on my bathroom. They left everything as clean as when they started. John was our salesman and he was also wonderful. He explained everything about Bathfitters and what I could expect. He also helped with decisions on what options and colors I picked with no pressure at all. I would recommend Bathfitters to anyone looking to redo their bathroom. Pat D. read more

Today, in just about 8 hours, Bath Fitters got my terribly old tub out of my bathroom and installed a beautiful new shower. They showed up on time, were very careful roll out mats to walk on, explained the process and updated me periodically throughout the day. My installer, Jerry, did an exceptional job and left the bathroom like he found it...except better! I see a negative review here from someone who claims they were told "no jobs under $25000"...rest assured, mine was not 1/4 of that and it was the best quote I had by several thousand dollars. Thanks! read more

Tim, Austin, and Nathan called ahead and arrived right in time to replace our complete shower and bath tub in two separate bathrooms... orked very professionally until both jobs were complete...extremely satisfied with the results and the work done... easy and professional is how I would describe these gentlemen who are excellent representatives for bath fitters... must say given the last 2 1/2 years of the pandemic and trying to get people who cared about their work these guys carry themselves as really caring about their work. Extremely satisfied. read more

we had Bath Fitters do 2 of our bathrooms and we are by far tickeled to death with the work they did! our house was built in 74 and our bathrooms were all original . Now they look amazing! We opted to have it done in 2 days so we could still use the other shower.Jerry and Nate worked on the 1st bathroom and they did seamless work in no time. On the second day Jerry and Austin came out and again their work was seamless! Every person start to finish in our project were professional, efficient, and courteous, something that's hard to find these days! read more