Extremely pleased with the snow removal over this weekend at Crum Creek condos in Wallingford. Great work!!!!!!!

I went from hating my backyard to obsessing and I can't stop staring at it because of Bates. The communication from the very beginning with their offices was clear and very responsive. The workers doing the actual work blew my minds with the care, thoroughness, detail and knowledge. I absolutely loved the crew - some of the hardest workers out there. They went above and beyond and were so efficient and friendly. I could go on and on and on about them...we have already recommended them to our neighbors and plan to use them again. Thanks to David and his team and Melissa too!! read more

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I have had the pleasure of working with Melissa and Sharon this year. Both extremely professional, friendly and incredibly responsive. Pricing is very competitive and they deliver and outstanding product! Look forward to working with them in the future! Well done Bates Landscaping ! Mary Sclafani Danella Realty read more

BATES landscaping was contracted to do excavation work and landscaping work to include the seating of a new lawn in the joint backyards of mine and my neighbors homes. This project cost us OVER $40,000. We have a very large MUSHROOM patch as a result of the soil not being properly checked ...prior to grass seeds being laid down. When I contacted them to rectify the issue, they offered a proposal of about $900 to aerate and fertilize the soil properly and then re seed. When I express my displeasure since I've already given them over $40,000, I was told " I understand that you don't want to invest a lot of money in your backyard ". by Justin Bates!!! EXCUSE ME!!! I've already given the company $40,000. That is a lot of money. This should be corrected. This is bad business. More to come. read more

We hired them 7-8 years ago. Spent a ridiculous amount of money for our tiny backyard. Almost everything they planted died and we spent 2 years trying to get them to rectify the ill-planned landscaping. Years later, and additional thousands in removing what they did and replanting and redesigning, we finally have a beautiful backyard. I would be very careful with this company. They have a great "vibe" when you meet, but the execution and follow up is awful. read more

I hired Bates landscaping when I opened my Phone repair store in Drexel Hill (iPhillyFixit). The front was overgrown and needed curb appeal. Melissa came out and gave me recommendations for the front. After the plants were put in, I was happy to find out I could sign up with a yearly maintenance plan. The plan for the year has a crew that comes out at various times during the year to plant flowers, trim, and hand weed. It's been so easy to work with Bates Landscaping because I don't have to worry about calling them when I need something done. My customers are always commenting about how great it looks, which makes the store look good! I would definitely recommend them! read more

We used Bates to redo our front property. Melissa had great ideas and we love how nice our property looks! They also did a great job replanting some of our old plants in our beds in the back of the house. I would highly recommend them:) read more

We are very pleased with the landscape work Melissa and the Bates company did at our house in Lansdowne! She listened carefully and planned a garden with plants and trees that suited our expectations. She has followed up with visits to make sute the new planting are getting off to a good start. We love out new back yard! read more

Bates Landscaping - Landscaping Near Me - West Chester, Pennsylvania

Things began well with Bates. They came right out and did a fantastic spring clean up of our garden. A few weeks later they arrived for the first weeding and that's when things went down hill. Despite our specific request not to use any chemicals, they started spraying Roundup. We asked the gardeners to stop and they insisted that they use Roundup in all their work and it was fine. We eventually ended up on the phone with the owner, explaining our reasoning and he reluctantly agreed to "try" it without chemicals. Oh, and without asking they stuck a big advertising sign in our yard. I get that they need new customers, but they could have asked! Well apparently our request meant we were no longer considered good customers, because the weeding after that was subpar. The guys were never there for more than an hour and while they pulled out obvious weeds they never weeded close to the flowers, so crabgrass and invasive morning glories grew all over our plants and we had to pull those ourselves. They also didn't weed the entire garden each week, but did a third or so each time. And to top it off, in the third week of August we received an email announcing that they could no longer take care of our garden, but they'd come that last week of August (which we'd already paid for!) if we asked. Well, we did and as far as we can tell they never showed up, so we paid them for a week of gardening (possibly two judging by the condition of the garden) we never got. We wouldn't have hired them again, but we certainly didn't want to have to find a new gardener in mid-August and it was incredibly rude to just walk away mid season, without any warning. So yes, Melissa was very nice the first time we met and the spring clean up was great, but the rest of our interactions were frustrating and the wedding was barely adequate. Update 9/8. The owner of Bates called to find out what went wrong. He was very nice and agreed that communication was not what it should be. They have also reimbursed the missed week of gardening. I still would not recommend them personally but I think for people who don't mind chemicals they are a very good choice. read more

Booked an appointment 3 weeks out, taking the day off from work to accommodate their schedule. Stood me up with less than 2 hours notice because my spouse had gotten an estimate for a different job 6 months ago. Apparently won't give another estimate for a different job until we pay a design deposit, and now isn't answering email inquiries. Very unprofessional. read more

We contracted with Bates Landscaping to do our snow removal for the 2016-2017 season and they did an amazing job. Everyone that works in the office is always friendly and willing to accommodate any of your needs, and all of the guys that came to the property to do the work were always friendly. They made a great effort to be at the property in a very short amount of time after the snow stopped, and did a great job with getting in between the cars in the parking lot. They also did follow up visits to salt the lot and sidewalks without us having to call and ask for them to come out which is awesome. I got plenty of compliments from our residents about what a great job they did every time it snowed. We also contracted with them for lawn maintenance for the upcoming spring season and we're excited to see what they're going to do for us! Great company all around! read more

Had Bates do my backyard and they did an amazing job for an affordable price. Very professional and friendly crew. Melissa was awesome and had great recommendations. read more

I recently contracted with Bates Landscaping for cleaning up and mulch my garden beds. The team sent out did an outstanding job. They were very thorough and spent a long day working in uncomfortably heat. My gardens look great. I don't have any hesitation to recommend this company. read more

The Justin, Melissa, and Dylan team did a fantastic job on our landscaping! We had them do three distinct areas in our yard that were all custom in nature. They worked tirelessly to get around some unforeseen obstacles, never once considered taking any short cuts and even extended one of the jobs by a day until they got it just right (really perfect). They did not charge extra for that time as it was most important to do the work they they themselves were proud. We are very impressed with their ethics and the quality of work and materials used. You have nothing to lose but talking with them about your landscaping projects! read more

Owner says service on a Saturday morning before 8 am was a mistake and it won't happen again. They were in an out in 15 minutes.

We had our front and side yard re-landscaped by Bates last fall, pulling out all our old/overgrown/boring yews and boxwoods. Melissa is delightful and so easy to work with. She created a wonderful design that tied in our existing trees and included all my "special requests." She recommended beautiful plants that work well for our mostly-shade areas, and found plants that will be interesting in different times of the year. It has been so much fun watching everything grow and bloom this spring - starting from the first mild day in February! Our neighbors have been watching everything grow as well - we get compliments all the time. I would highly recommend Bates and Melissa's landscape design! read more