This has been my child's provider since birth. I cannot say that I am happy with the services he's received. There have been a couple of issues that have needed to be outsourced and the referral process was never completed. Furthermore, my child is a special needs child. He's about to turn two and cannot speak but a singular word. He is an under sensory child. He does not register pain, hunger, thirst as a normal child does. As his sole caregiver (no family/ friend option), he NEEDS me. I have requested a note stating so for Jury duty and have been denied. My child receives services every single day starting next week. I am not asking for something to be made up, I am asking for a note with the facts and have been denied stating that I should hire a sitter. I spoke with Ashley whom was nothing less than cold to the matter. I asked for the manager which apparently no one in the office knows when she will work, does not have an email, a direct phone line, or voicemail. I requested to speak to my child's physician directly and was denied. According to said employee, the providers have never written a caregiver note for a special needs child. read more