great service, huge selection, with great value and prices! would highly recommend, for any outdoor occasions coming up!

I went to Bass Pro today and had the worst shopping experience that I have ever had. Their POS systems are extremely antiquated. The staff is not properly trained, and the systems that they have in place to handle customer service are terrible. While I was there attempting to make a purchase there were at least 8 other people waiting in line to be helped. My purchase alone took about 90 minutes. I finally saw two of the guys just turn around and leave. Apparently, it is their practice to handle one customer at a time no matter how long that takes. At one point I had 3 employees trying to figure out how to handle my simple purchase. I will never go back to Bass Pro ever again. From now on Scheels will get all of my business. read more

Bass Pro Shops - This is the front of the building. - Outdoor Gear Near Me - Broken Arrow, Oklahoma

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I feel like they tried to scam me at the boat center. They show several boats in inventory and I even called and asked is this in stock and available sure is was the response i got back. Did all the financing online after a week get a call everythings approved call and schedule to pick up your boat. I call tell them want to arrange pickup and at that time I am told oh they should have told you we have this boat here but cant sell it this is a order only boat 8 -12 weeks minimum this time of year as its the first of May Really!!! would have been nice to know before i get dinged on my credit as now I have to find another boat read more

Bass Pro Shop was great as usual. The staff was friendly and helpful, the store was clean and well organized, and there's always something awesome to see or pick up. Even if you're just browsing, it's a fun place to walk around and check everything out. read more

Bass Pro Shops - Waterfall - Outdoor Gear Near Me - Broken Arrow, Oklahoma

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I used to think they had some pretty cool clothing and I went recently looking for some cool boots or shoes or joggers. Found absolutely nothing. Honestly, I thought most of the shoes looked cheap. No Keens or other name brands. Mostly just store brands. The clothing was a bit better for selection but I didn't really find any winter sales. I guess if you're looking for hunting and fishing stuff this is a good shop though. read more

Great place to do business! This place could serve as a mini vacation for an outdoorsman. Beautiful decor/taxidermy, indoor fish tank and my favorite the trout stream. See through elevator to get from first to second floor with a buggy. Great selection at a decent price (for today's market) and nice ball caps at a very reasonable price! Arcade shooting range was fun for the whole family to spend a few minutes as well. Overall great experience and very friendly staff! Keep up the good work guys! read more

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For some reason, I really like to visit Bass Pro Shops when I am traveling, if there is one nearby. I have discovered recently that I like this one clothing brand that is found at Bass Pro Shops, Natural Reflections. I really like their denim jeans and think they fit me well and are quite comfortable. On the day of my visit with my husband and our little girl dog (yes Bass Pro Shops are dog friendly), I was fortunate to find their jeans on sale. I generally like to browse Bass Pro Shops and check out the giant fish tank, all the taxidermy, camping gear, boats, etc. All the employees we interacted with were friendly. Overall, had a positive shopping experience and would come again. read more

Bass Pro Shops - Outdoor Gear Near Me - Broken Arrow, Oklahoma

This is always a fun stop! Love the atmosphere & all the different sections to shop in. Awesome views! Lots of unique gifts, cooking & camping supplies, hunting supplies, boating supplies - truly something for everyone here! I do miss the restaurants that are sometimes inside of Bass Pro Shops but there are lots of places close by. Be sure to splurge on one or three of their many flavors of fudge, you'll thank me later ;) Happy Shopping! read more

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Usually we have a great time looking at things we need seasonally. I wish there were more bison decor items. And when you are tax exempt and a veteran, I don't always get the greatest service when I ask if I can use both. There is a young man behind the customer service desk that' gets an attitude of "I'd rather be doing something else"... If I'd remembered his name, I would have posted about him two months ago. That was one of the worst dealings in Bass Pro Shops. In Memphis, TN or Springfield, MO .. they treat you a little better. I guess just don't be a US Army Vet And shop here. I fish and hunt... I don't mind going elsewhere. read more

This has to be the coolest retail store in the Tulsa area! Fish swimming in a little river by the elevator! My sons loved going there when they were young. I still love going there. read more

They have some good stuff in there ! The fish tank was cool, with the water fall. Very nice and clean. Employees everywhere waiting to help.

BP has always been one of my fav stores for everything outdoors. I've spent enough here to pay cash for a new car over the years. Finding help is the only issue I've ever had here. When u have questions it's like everyone scatters and it's hide and seek trying to locate someone. Take for instance today's trip. I wanted to get 2 pairs of Irish setters for winter hunting and there wasn't anyone around the boots to help me ‍ come on now have someone here in the area to help customers, so instead of spending $500-600 on new boots I left empty handed. After 20 minutes of standing around and waiting for someone to walk over I said screw it. I'll just find something online and hey possibly even save some money in the process read more

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Fun outdoor toy store. Helpful staff literally around every corner. Quality items, but pricey!

Love this store...I can never get out without buying something... Staff knowledgeable, friendly and wearing masks. Had to do a return, nonissue. Tried to buy a life jacket...didn't have any but that's a supply chain issue with COVID and CHINA, the shortage is everywhere. More options for outdoor clothing than you can handle. Great footwear selection, plus a great place to get hiking socks. Also...tent replacement poles, camping gear, outdoor cooking, and firearms... lots to see, and prices are right. There are several stores in town that sell similar items and I always shop around...but Bass Pro is great with selection, quality and price. I read a review about their hunting counter, and due to current situations, the counter is roped off, and you have to register to be served one at a time. With COVID, social distancing, and the rush on firearms, this method is intended to protect everyone and give space...we had a party of three, only one of which was allowed at the counter, so when we were texted, we went to the end so we could all be engaged....Salesperson showed us everything we asked, plus made tons of suggestions...it was a great experience for all involved. Did we have to wait? Yes. We're we allowed at counter? Not until we were called. Did we get our panties in a wad? No, because we understood it was for our safety, and everyone else's as well. Maybe the system isn't perfect for everyone, but it worked, and when we were there, I saw 6 handguns and 2 rifles go out the door... Thanks for looking out for us BassPro! read more

Lots of visual appeal, but also lots of very overpriced cheap crap from China. They are not understaffed, there are many friendly faces to help. We thought the fish tank would be bigger... overall, it was a fun place to take the kids, but I think $30 for a wooden turkey call is a lot! There were no 22 mag clips and no front sight for my air rifle. The toy section was really limited, and 100% China read more

They have everything you could possible want if you plan to go outside for any reason. Everything you could possibly need the hunting, archery, shooting, fishing, the actual products, plus clothing and shoes. High quality binocular and spotting scopes. High quality guns. Reloading supplies. For non hunter/fishers they have toys, bird feeders, wind chimes, candles, linen, home decor, chairs. There is a restaurant, Uncle Buck's. read more

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This is a rock solid Bass Pro location! Where it's not as big as the original in Springfield, MO it offers the same features and fun. I come here for anything outdoors and love to shop the specials when they have them. My 3 yr. old daughter loves the huge fish tank and the activities they have for the kiddos throughout the year. The store here is always clean and full of great staff that are willing to help. The store and it's reputation speak for itself but this location really does a great job of holding true the to brand. read more

If I could give it a zero I would, Paul, an overweight incel refused to sell me a rifle for my upcoming hunting trip because he saw a man around me...? I hope that this employee and his manager Gary both get training on how to treat female hunters. It would be a real shame for all of us and our husbands to stop shopping at your company. Remember happy wife, happy life. read more

If you haven't been to Bass Pro Shops in Broken Arrow, you don't know what you are missing. This is the sportsman, camper, and outdoor person's paradise! And for those of us who are not sportspersons, there is something for us there as well. I like going to Bass Pro because they are just plain fun to visit! I can take Oreo - they love dogs! When we take Oreo, we always visit the huge fish tanks, go up the elevator and walk around upstairs, then walk down the huge stairway. Oreo loves it! Afterwards, if it's a nice day, we eat outside at Uncle Bucks. They have hamburgers, fries, and alligator! If we don't have Oreo, we eat inside. They have a nice dining room with a HUGE fish tank! You can buy clothes here, fishing gear, hunting gear, candy, and boats. You can shoot at the upstairs shooting range arcade, too! It's just a fun place to spend a few hours! read more

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I made a firearm purchase online on 12/2/2023. The rifle was supposed to arrive in the Broken Arrow store within 5-10 days. I chatted in on 12/11 and was told it was at the store and I should give it 24-48 hours for confirmation to come pick up the item. I waited 3 days and chatted in again on 12/14 and by noon I received a phone call explaining they "didn't check it in properly" and that it was ready. I then traveled 1.5 hours to Broken Arrow after I got off work at 5pm. I arrived and checked in to the queue at the gun counter around 7pm. I was 4th in line. I waited in store 1.5 hours and when my name was finally called it was 8:35 and they told me it was too late. I explained that I have a 3 hour round trip to pick up my item and that I waited 1.5 hours but they said sorry. They won't start the NICS check after 8:30. I asked for a manager and by the time he showed up it was 8:43. I was told to "check their store hours online next time." There were 5 employees working the gun counter at the time, but only two customers being assisted at a time. They saw me standing there for over an hour and didn't even tell me that 8:30 is cutoff. If it wasn't for the fact that I bought this firearm for my son for Christmas I would request a refund and would never do business with this company again. I have never been more disappointed or angry at a company in my life. I have spent a lot of money in this store alone and unfortunately this sort of thing has happened before. That's why I made the trip on a Thursday night just in case. I'm guessing that I'm expected to make another 3 hour round trip to pick up the item I already paid for. The biggest issue I have was that the employee and manager I was talking to made it more about having all the firearms locked up so they could get out of there around 9 rather than providing good customer service. This entire experience from start to finish has been awful. read more

I came into the Broken Arrow Bass Pro Shop location this afternoon with full intentions of purchasing a new sidearm. My first interaction with Jon at the firearms counter was poor. He half heartedly answered my questions. I assumed he was in a sour mood having been a long day at work and being the day after Christmas, but the negative attitude did not stop there. I purposefully sought out other associates, and somehow ended back with Jon multiple times over. I left the store not having spent 1 dollar, and will be purchasing my future firearms from other retailers who welcome business. Word of advice: if planning to purchase any firearm seek local business, seeing as the faces of the Bass Pro firearm counter don't seem to want to assist sales. read more

It's been a long time since I've been in and I'm totally hooked again. Forgot how much awesome apparel and camping stuff they have! Friendly staff and an enjoyable atmosphere. read more

This is a store we really enjoy. It was a good experience until dealing with the cashier Rebecca. We told her we had a reward account but she told us it was too late because she had rung one item up already. Not the face of customer service that you would want read more

This is one of those places we're it's just fun to go in and look around. This is where I get all my hunting clothes and most equipment. The store is huge they sale about every outdoors here and then some. The only thing about this place is the gun prices are a bit higher so do research if you plan on buying a gun. All in all if your looking for fishing, hunting , camping , or any outdoors equipment take this place for consideration. read more

They have EVERYTHING the avid fisherman and hunter would want. I got a kick out of the camouflage clothing. It had pictures of branches and leaves. That's what our Armed Forces need, quality camouflage. There was stuff that I had to ask my boyfriend what it was!! I saw a collapsible ladder with an area for standing that the hunter climbs and waits for prey. I loved the giant waterfall and the tank with fish. There was even a laser shooting range. The reason I gave it four stars is because the gun I paid to use was broken and the attendent wouldn't let me use another one for free. Poor customer service. read more

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Went shopping for a gun and these people are useless help, so I went elsewhere where people who work in there store were more helpful and the prices where more affordable and not have smart asses behind the counter. This store lost my sales on everything they sell including fishing gear and clothing. read more

I absolutely love this place!! Big, well organized, friendly and helpful staff. I can never say anything bad about this place. I do wish they had more options for shooting vests, but other than that, we seem to always find what we need. Highly recommend this place! read more

Every time we have entered this establishment it has been to make a purchase that was necessary I've never been graded properly have never been helped today we go in for the sole purpose of looking for rain boots or water boots for a concert outdoors tomorrow we see several employees I have to have one of them down he finds me a pair boots my husband still looking for a pair well the guy walks away we see all these employees walking around try to help your customers try to give back to the company that feature family not just get through the day to get your paycheck read more

What can you say about a place that has dedicated itself to hunting and fishing and camping? I say that Bass Pro Shops is awesome! Two reasons for the four star review... If you go here to buy a firearm, something I have done numerous times, it takes a LONG TIME!!! First you typically have to wait in line while someone who has not done the proper research prior to purchasing a firearm asks a plethora of questions. The second reason is their prices. They are typically higher than any other place around, except for their December sale. The only reason I buy firearms here is because I receive several gift cards a year for Bass Pro. read more

The fishing section is continually out of stock in certain products, weights, lures, that one would think they shouldn't. Most popular reels I looked at only had display model for sale. Manager was a total ahole when asked for miniscule discount for display model. I'll just buy from amazon. read more

My mother and I visited this location with coupons for a couple of father's day gifts. We arrived at the unmanned counter where fish finders are sold, and waited for about 5 minutes before an associate returned to help the 3 customers in line. After learning the item we were looking for was actually at the upstairs optics counter, we walked up there and found no associates at that counter either. No one showed up or walked by for over ten minutes, until my mother went off to find someone who could help. Finally, an unapologetic employee showed up. He tried ringing up my item there at the counter, but realized he couldn't at that location. He then took me to the hunting section, and after he couldn't ring me up there he had me follow him downstairs without a word. He told me to wait in line at the in-store pickup counter and handed the item to a clerk working there. After waiting there for another 5-10 minutes, I was helped. My mother experienced similar wait times after checking in to be helped at the gun counter, waiting a total of 15+ minutes to be helped. I was unimpressed in the way Bass Pro Shops employees seem to regard their customers, and I will not be returning there after this 45-60 minute visit to buy two specific items. read more

Was there for over 3 hours Saturday. Found everything I was looking for. I love that store. The employees their are so helpful and very willing to go out of their way with out asking. Wish that store was in okc those people could learn how to treat customers and how to stock a store. Thanks Broken Arrow. read more

Bass Pro Shops - Looking for lunch. - Outdoor Gear Near Me - Broken Arrow, Oklahoma

Will not shop anymore for now on academy will be my store Basspro states they have a no hassle return policy but that's a lie. Had a pole reel combo that the rod snapped mid cast it's on almost perfect condition and they refuse to exchange without a receipt. Keeping in mind that it was a gift to me I don't have that. Academy will exchange no questions asked. I didnt want cash I just wanted my pole to be replaced like they state they will due if it's in good condition which it is. read more

Awesome joint. You can bring your leashed, well-behaved dog on too. Good prices, quality and a great staff. The fish N chips are very good at uncle buck's. No WiFi for iPad users but good reception for your phone services. The aquariums and waterfalls are great but don't throw coins in the pond - it will make the fish sick. read more

Set the fish free to a lake...they look depressed and bored. Animals being used to draw in customers is very archaic. And all the dead stuffed animals....just kinda sad. read more

Such a fun experience! I love the fish tanks and exploring the fishing gear. You can find anything you need for outdoor sports and activities. You can also take your dog and they are welcomed by the workers. My pups get excited as soon as we turn into the parking lot. read more

The service dept has always been super helpful. We've had several boats in for service, maintenance and upgrades. They're Always willing to explain things and go over and above. Reasonable rates and great service, I highly recommend them. read more

Bass Pro is a fun place to shop. I'm not a fisherman or hunter but about twice a year I find myself here wandering around looking at stuff I will never buy. They do have nice clothing selection too read more

So, from time to time someone in my family wants to go here, so we do. While not much in the store really appeals to me, it is always a fun time. It's cool to look at the fish and see the latest in the store. My son loves the camping gear, guns, and knives. The employees are helpful and kind. If you need a four wheeler or yeti cooler this is probably the place to go. read more

Went to Broken Arrow store to shop for a gun. They have the most ridiculous system now. You cannot get within 4 feet of the counter. Gun counter is roped off for the entire length and you go to the far end to "register" to have a clerk help you. (Only one clerk was working!) The sign says that after you register, the clerk will text you that you can come forward. They are going to "text" me when I am STANDING RIGHT THERE? How silly is that?? A clerk came up behind the counter to check some numbers on a gun and I asked him if I could just walk up to the counter to see if they had what I wanted. He was very snippity and told me to register just like anyone else. Since I am old and wear glasses I told him I couldn't see the guns from that far away. He said "too bad". He was a great example of a bad salesman for Bass Pro Shop. There are plenty of gun shops in Tulsa area so I'll buy elsewhere! read more