You guys just lied to people you know you guys don't have the ice cream and he said you have it and people come from like 10 miles away and they come and they cannot find the ice cream over there. Shame on you guys man where can I save these guys providing? read more

Always out of icing on the cake. I've came at least 5x and they never have it. Apparently they only have 30 flavors not 31. ‍ They have a rope to section off the line it gets super squished next to the tables. read more

I love the ice cream, we gone here before. For the service, they serve it and usually do not take too long. The ice cream there is awesome in ambiance! read more

Baskin-Robbins - Ice Cream & Frozen Yogurt Near Me - Stockton, California

The employees were nice, you could tell they tried the get the biggest scoops possible. The prices were fair and the ice cream was tasty. Would recomend this location. read more

I try ordering a birthday cake online you have to order it 24 hours in advance and for some reason I was having issues online trying to get it together so the next day I went in needing a cake that day to pick up after work for my son's birthday and went to a couple of places another Baskin and Robbins they weren't able to help me out because like they said 24 hours and I understood that so on my way back to work I was going down one street and I noticed Pacific I was like oh okay that's why I tried to put in that but it didn't go through of course so I called spoke with the manager didn't know I was speaking with the manager she was very kind she understood what I was going through and she had a lot of orders to feel that day and she couldn't make any promises but she said she can see what she can do and I can pick it up after 5:00 that same day and that she will call me she went beyond the call of duty and I really really appreciate that, and the ice cream cake was done right I would definitely recommend this place at this location and with people like that be kind and leave a nice tip thank you again. read more

This location is the best in the area! The workers are great and they don't skimp out on you. I ordered a Oreo cappuccino blast and they were out of Oreo ice cream. He so kindly offered to create Oreo ice cream with vanilla and crushed Oreos it was great 10/10 recommend read more

Great service Mignon fast as well I wanted to make sure I shared my experience here at baskin robins this lady (Mignon) is awesome and amazing her customer service is above and beyond for this place The ice cream shop was so clean and the music was great Overall I give Mignon a 10+ read more

Stopped in on a whim because the shaved ice place we wanted had a very long line. We already told our son we were getting ice cream, so alas we ended up here! This was probably the busiest I've ever seen a Baskin Robbins or maybe I don't come enough. Line took a little bit to get through but wasn't too bad. I had a soda float with Oreo ice cream + Pepsi and then they blend it all together. It was delicious! My husband's Oreo cappuccino blast was also super tasty. Our son enjoyed the cotton candy ice cream too. My husband and I actually thought it tasted pretty good too. Wish they had a smaller kids scoop option though! Nothing super fancy, Baskin Robbins doesn't change much over the years, but it'll get the job done if you want some good old fashioned ice cream. read more

Baskin-Robbins - Oreo Soda Float - Ice Cream & Frozen Yogurt Near Me - Stockton, California

Always friendly servers! Store is small and is usually packed with customers however they know how to get them in and out quickly. I've I never tried one of the ice cream pizzas however it is on my bucket list. I have tried their cakes and they are delicious. Today I got the flavor of the month. Both of them actually! I've coconut and wrapped up. Every Tuesday from 5pm- close you can get ice cream for only $1.69 a scoop. This is the perfect dessert after Taco Tuesday dinner! Also kids sized scoops are even cheaper! The only huge issue at this Location is the parking. This location is located on the popular miracle mile in Stockton and the entire miracle mile has a parking challenge/issue. If parking was better this would be five stars. Because yelp doesn't let me give half stars I'm going with the four star review however do know that I highly recommend this place! read more

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I called and ordered a cake for my dad's 86 birthday and had to have it delivered. Uber eats I live in Las Vegas and my dad is in Stockton. I called this location as I was confused on Uber eats and the friendly staff helped me out, walked me through it And had the cake delivered on his birthday thank you to the staff for being so friendly at this location and the cake was delicious. read more

The food here is mostly ice cream related products, but they are all really good. I would always get either their coffee Frappuccinos or coffee drinks or get their brownie sundaes. They're the best with the sundaes. The service is really fast, polite, and accurate as well. The ambiance can range from a small amount of people to a bunch, but a nice and relaxed environment. I recommend going here if you're around miracle mile. read more

Best customer service! I drive past the Baskin-Robbins in Lathrop, because they suck, to come this location! Ice cream is awesome & it's nice to be greeted with a smile. read more

Went into Baskin Robbins today with my kid,very disgusted!My kid was eating her ice cream and she took a bite and this cockroach was in there. I will NEVER go here again!WTF Baskin Robbins read more

Baskin-Robbins - Cockroach in my kid ice cream - Ice Cream & Frozen Yogurt Near Me - Stockton, California

Ordered a banana split from you guys through door dash and was really enjoying it with my 9 month old daughter, up until the time I took a bite and it had a staple in it.. I will be expecting a email or call from your manager ASAP.... read more

Baskin-Robbins - How did this get inside my ice cream?? - Ice Cream & Frozen Yogurt Near Me - Stockton, California

Nice little location in the Miracle mile area of Stockton. It's not n a good location to always have steady business. We were able to order our ice cream and enjoy it while eating inside. The young man helping us was nice and patient. 3 person crew this night, clean location. Had my all time banana sundae with butter pecan ice cream. We shall return soon. read more

I'm an equal opportunist when it comes to Baskin Robbins meaning I'll go to whichever one is closest and open, lol. However, this particular location is my favorite. It's the one that my mom took me to when I was a kid, I worked there in high school and it's on the Miracle Mile, one of my favorite Stockton locales. On a nice evening I like to grab a cone and stroll down the Mile. It can get really busy and crowded, but this shop has the most history for me so it'll always have a special place in my heart. And well, it's Baskin Robbins ice cream. Duh! read more

I do not recommend this Baskin-Robbins location at all!! They have horrible customer service. They are always out of flavors. Instead of calling the customer to see about a substitution, they just automatically refund. Once I placed a Doordash order for multiple people and they delivered only a 1-scoop order and refunded the rest!! Do not waste your time or money here. The staff here need lots of education or a complete turnover of staff!! Go to (or order from) the 6021 Pacific Ave location instead. They have awesome customer service and are hardly ever out of flavors. They call their customers before just issuing an automatic refund. read more

Baskin-Robbins - Automatic refunds - Ice Cream & Frozen Yogurt Near Me - Stockton, California

Me and my wife had dinner around the corner from baskin robins and we were actually wanted something sweet. We were so happy that we still have time to grab some ice cream. We got there at 9:33 and we were so bummed out. Why say your open? Why is the open sign still on?... you guys suck. read more

Baskin-Robbins - Hours of Operations - Ice Cream & Frozen Yogurt Near Me - Stockton, California

The little one wanted an ice cream cake for her birthday so off to Baskin Robbins we go. I could have placed the order online but preferred to go to the store to order. Ana was attentive and friendly. The brownie cake was colorful and the oreos on the oreo cake were fresh and crunchy not soggy like I have had on other Oreo cakes from different bakeries. read more

Baskin-Robbins - Brownie ice cream cake - Ice Cream & Frozen Yogurt Near Me - Stockton, California

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During the evening I was craving ice cream so i went to Baskin robins because i haven't had it in years. I was greeted by a worker named Giavonna who had a nice attitude and served me. There were so many flavors to choose from and the ice cream tasted good and they were not stingy like other ice cream places. The place was clean too and the tables and chairs were not sticky like other places. read more

They are always friendly, I love the selections. Sometimes they tend to get busy, but you don't wait long. read more

Baskin-Robbins - Love Potion, Date Night and Old Fashioned Butter Pecan in waffle cone. - Ice Cream & Frozen Yogurt Near Me - Stockton, California

I'm a regular customer at this location, but tonight's visit was very disappointing. 9/23/2022 @ 7:45pm My husband ordered a banana royale, his all-time favorite. A young, tall gentleman with curly hair helped us tonight. To my surprise, he was very stingy with the scoop - barely anything on it! I ordered a 1 scoop sundae for myself, and it also had hardly any ice cream. Both sundaes cost over $10.00. When I paid, I asked the gentleman why there was hardly any ice cream on both our orders. He stated that sundaes uses kids' sized scoops! This is the first time I have ever heard of this. Over $10.00 is a lot for so little. It was very disappointing to not get my money's worth! read more

Nobody at this store wears gloves. Three employees working but none of them had gloves on. One was icing the cake without gloves then picked something off the floor and started icing again, gross! Another employed Fabian, adjusting his pants and then scooping ice-cream with bare hands, disgusting, then wipes his hand in the filthy apron. Then when I confronted, said there's no regulations on the gloves! read more

They are the best. Polite. Smiling. And they put my order together so beautifully! Thank you!! Oh keep your coupons on the receipt... Great value!!!! read more

Baskin-Robbins - Ice Cream & Frozen Yogurt Near Me - Stockton, California

No one was in line besides me 5 workers and no one could take my order. Workers looked at me and continued talking to coworkers. Worst service. read more

After our dinner the family wanted ice cream. So we decided to come here for ice cream. I wanted to go to our favorite Baskin and Robbins by Pacific Bowl. But this one is very close to my house. When we walked in it was just us and another family, then all of a sudden I turn around and the place is jammed packed. The only bad thing I would say is the size, it's very tiny. But other than that everything here is good. The kiddos and brother got ice cream , but I didn't have enough room in my tummy for one :( . But I had just a little taste from my Kaori-Hime's Rocky road ice cream. My brother ordered the cookies and cream and my Son had Reese's peanut butter. They loved it and I just sat back and enjoyed the moment. Just always the single scoops for us :) That does the trick . ...Vincent D. *VD* Life is Beautiful read more

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Very disappointed tonight, an employee whom I expected to have better customer service, by the name of Araceli refused my sister and I at 9:07pm after letting in a group of 5 individuals. She responded with, "We are backed up on orders and can't take yours." When I asked why the others whom were in front of us were let in she responded with, "They were in line before you" when I asked. On the website I searched and it showed the store hours to be 10am-10pm. Ended up going else where for ice cream. read more

Baskin-Robbins - Ice Cream & Frozen Yogurt Near Me - Stockton, California

Free waffle cones with an order of at least 2 scoops!! Pralines & Cream and Chocolate Chip. Good fast service on this Sunday night after a movie. YESSS! read more

Baskin-Robbins - Pralines & Cream and a scoop of Chocolate Chip!! - Ice Cream & Frozen Yogurt Near Me - Stockton, California

The go-to ice cream spot for anyone looking for a no frills ice cream place that is open late and allows you to sample the ice cream before deciding what to get. They always have a different flavor of the month and a free waffle cone when you get 2 scoops. Parking is tough at times. This is the only real happening joint on the miracle mile I frequent after Empresso closed down. read more

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There were 5 people inside and their limit says 6 and the girl still made me wait outside in 106 degree weather. I get the social distancing guidelines but the other people were in one big group, there was plenty of room for me to safely wait inside. read more

I ordered a two scoop ice cream cone. She served me two scoops of ice cream, in a cup, with the cone upside down smashed on top. How is this an ice cream cone? I should have complained while I was there but it was kind of shocking and it didn't really occur to me. I got up to the truck and all I wanted to do is sit there and eat an ice cream cone. So I carefully turned that bowl upside down, pried that ice cream out of it with my fingers. I smashed it back into the cone then I was able to enjoy the thing. Is this normal? Can I just get an ice cream cone that I can eat off of the cone and not a bowl? If I wanted a bowl of ice cream that's what I would have ordered. read more

This location was extremely busy, however, the staff where handling people very well. Getting people in and out. Small place but reminds me of the kid feel just ice cream and fun!! read more

Baskin-Robbins - Ice Cream & Frozen Yogurt Near Me - Stockton, California

Really good : Only thing is 1 ) lines are usually always long 2 ) and they go by slow I tried the watermelon splash I don't recommend it taste like watermelon but they put chocolate chips in it ... other then that it's ice cream it's always great read more

Mine if my Favorite ice cream PRALINES AND CREAM basking robin has it keep going back always getting thats ice cream pare with waffle cone

I heart this place... The Carmel is praline's Carmel. The staff is always ready to help w/ a smile. And even if people stand on wrong side of where the line is supposed to start, the staff isnt rude about the confused mouth watering ice cream lovers. Even though I don't care for waffle cones, when walking into store you are greeted by the wonderful scent of freshly made waffle cones. There are weekly deals to keep people coming day in and out. :). Parking can suck... Be ready! read more

This is the location we used to go to in HS. Just three words necessary here: Peanut Butter & Chocolate. It's really all you need to know. Plus it's on the AVE and what's not cool about that? Very convenient if you eat dinner on the AVE and would like a scoop to top off the fabulous meal you consumed at one of the many fine dining establishments in a 4 block radius. I just love Stockton! read more

Such great service! Janaya was very welcoming and most importantly she got the fudge right

Since Baskin Robins on Hammer Lane decided they did not have time to make my brothers birthday cake (which was ordered in advance) I decided to come to this location to pick up a last minute cake. Before I headed to this location, I called & was put on hold for 19 minutes & then the young lady hung up on me. Still headed there. Upon arrival I shared my experience with Brian, a young guy who apologized & provided me with the managers contact info. After he wrote a message on the cake I picked out, we noticed a hair on the cake. He said I could still purchase it full price or pick out another cake, but he would have to throw that one away if I didn't pay full price. Brian apologized again & I reassured him it was not his fault. He tried to handle things to the best of his ability ( apparently Baskin Robins does not have a manager/supervisor there at all times-TERRIBLE. Maybe they should for situations like this.) Picked out another cake, walked out an unhappy customer & paid $40 for a cake. Terrible experience at 2 different Baskin Robins locations in one day. I really wanted to leave a good review. Called the manager Maxine & left her a voicemail. To be continued.... read more

Baskin-Robbins - After 19 minutes of having me on hold, they decide to hang up. - Ice Cream & Frozen Yogurt Near Me - Stockton, California

Upgraded 4 star to 5 star 2 visit here and there customer service is outstanding they do there best to satisfy you treat you very well and there customer service is awesome love this place I also love there cappuccino blast and there rocky road ice cream it's bomb will definitely come back again 5 star ice cream and customer service !!!!!!! read more

Baskin-Robbins - Ice Cream & Frozen Yogurt Near Me - Stockton, California

Ice cream was good just like any other Baskin Robbins. However, during my visit yesterday there was about 5 employees just standing around while the store was filthy. Tables and chairs were sticky. And the counter where you pay was visibly sticky and dirty. There was a homeless woman who came in and coughed all over the counter where they keep the cakes on display and the employees even mentioned it meaning they acknowledged it but not one of them went to wipe it or sanitize it after she left. I understand if maintenance/deep cleaning isn't their job but when there's 5 employees and only two customers in the store they're more than capable of at least wiping things down. The employees were very focused on joking around and socializing the girl who served my ice cream asked me "what can I get you?" And when I started to answer she literally bursted into laughter over the hate we her co workers were talking about and started talking to the girl who was behind her so I stopped talking and waiting cause I felt that was so rude. She apologized but was still giggling with her co worker while apologizing which made it feel very insincere. read more