Baskin-Robbins

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13 years ago

I have loved B&R since I was a kid. I visit this location monthly and they are always nice and polite. $2.70 for a single scoop is pricey but worth it. The Asian adult man is normally the one who waits on me and he always greets customers and says 'thank you' when they leave. I have seen some bad reviews but never had that experience myself at the Parker road location. read more

Baskin-Robbins - Ice Cream & Frozen Yogurt Near Me - Plano, Texas

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Ruth J.

1

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0

3 years ago

Very disappointed in my experience with the Plano store. I ordered online an ice cream cake for Thanksgiving. When I came to pick it up at the specific time, they had not fulfilled the order. I waited for 30 minutes as the one employee made calls and floundered around without providing a solution. I requested a refund which she could not articulate how or if this could be done. Not acceptable and unprofessional and inept. read more

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Alan C.

104

441

3846

6 years ago

Nice place for ice cream for the family, friends or solo. You have a variety of flavors to choose from for one scoop, two scoops or a sundae or shake. Prices are reasonable and easy to find from streetview. They have clean restrooms. Due to covid19 they are not currently offering samples. ENJOY! read more

Baskin-Robbins - the inside of a refrigerator - Ice Cream & Frozen Yogurt Near Me - Plano, Texas

Baskin-Robbins - a refrigerator and a table in a store - Ice Cream & Frozen Yogurt Near Me - Plano, Texas

Baskin-Robbins - the inside of a store - Ice Cream & Frozen Yogurt Near Me - Plano, Texas

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Sarrang P.

595

683

7931

8 years ago

Came for the first time because I had a birthday reward. I got a rainbow sorbet on a small cone which was very good! I would defiantly come again on a hot summer if I am near by. The so it's small in size but there are many fajita to choose from. The workers were very nice and helped me choose a flavor and cone since it was my first time here. It's a nice little ice cream store in a complex with other food restaurants making it a great place to stop by for some ice cream after a lunch with friends or family. The place is very clean and bright too. read more

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Ro L.

45

605

2559

9 years ago

I've been a fan of Baskin Robbins since I was a little girl. The variety of flavors are great not to mention consistent. My go to flavors are mint chocolate chip and pralines and cream. Staff is always nice, sitting area could use a bit of clean up other than that worth a try! read more

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Lybbie D.

434

44

28

6 years ago

Sign said mask are required when entering this ice cream place and yet there's mindless kids in there without a mask? So are y'all enforcing the rules? Or not. Very unhealthy. read more

Baskin-Robbins - a woman standing in front of a store - Ice Cream & Frozen Yogurt Near Me - Plano, Texas

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Steven N.

Elite 19

162

79

114

8 years ago

This has become one of my favorite ice cream parlors around. Nice, thick texture just screams of higher quality & they have a decent assortment of flavors. They tend to run out of regular flavors, such as chocolate and vanilla; I've been to different locations a few times and it's happened twice already. Loved the chocolate fudge milkshake. read more

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Rojin R.

196

51

67

7 years ago

My forever favorite ice cream place, since I just live down the street I can tell I definitely love every single flavor they have, but I would recommend their almond fudge. read more

Baskin-Robbins - Jamoca Almond Fudge - Ice Cream & Frozen Yogurt Near Me - Plano, Texas

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Emily M.

0

9

18

8 years ago

I decided to have a last minute birthday party for my husband and son and it turned out more than I expected!Excellent customer service..great cake and clean location. Thank you Baskin Robbin your team is amazing! read more

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Al S.

0

14

6

5 years ago

The people who were working tonight were so nice! It was my first time bringing my daughter here. I got a banana split.. it was DELICIOUS!!! And the lady that was working was so kind she gave my daughter a ice cream cone shaped container that was filled with kinetic sand!! Will definitely be becoming back! read more

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Aimee Z.

Elite 9

693

662

19

17 years ago

Ok. I had divorced Baskin Robbins about five years ago when they took away their Daiquiri Ice flavor, and then brought it back as some sort of nasty yucky lime sherbet crap. I will never understand why people have to mess with perfection. I would occasionally go back for a little tease, but was never quite satisfied. Anyway, Baskin Robbins was on the list of places that gave you free stuff on your birthday if you sign up on their website. So, after over a year since my last visit... I went to go get my free Kid's Scoop. I ordered what I wanted and the staff started jumping down my throat that the coupon was a Kid's Scoop. Um... I really don't give a damn what size it is, just give me my free scoop. Hence... the 3 star rating instead of 4... because of the argumentative staff. And then... I saw what looked like a mirage in the sand. Could it be? Daiquiri Ice? The original? Yes it was. So, I changed my free scoop to Daiquiri Ice and had to immediately call my mom and best friend Becky to tell them about this change of events. How excited. I guess you could say Baskin Robbins and I are on speaking terms again... but if they ever pull this crap of taking away my favorite ice cream... it will be over for good. read more

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G M.

0

24

0

16 years ago

Hadn't been to a Baskin Robbins in years but these hot summer days said I needed me something cold and there one was. I stopped in and after looking at the big selection available to me, I chose the brownie sundae. After getting back into the car and heading off to my destination, I stuck the spoon down in the cup and came up with a old hard brownie that tasted like cardboard. This brownie had to be a week old and the small scoop of ice cream trying to hide this door stop didnt soak in to it to help soften it up. Two blocks down the road, I arrived at my destination and pitched my $6 waste of money in the trash. Now I remember why it had been years since I had been to a Baskin Robbins. YUCK! read more

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Mykie D.

669

1396

1686

13 years ago

Great location and great customer service. Tuesday is family night where the scoops are cheaper

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Fausto O.

1

22

6

10 years ago

Worst customer service. When my small daughter could not eat in her cone and I ask for a cup, they charge me extra. In other baskin robins never charge me before. Never coming back!!!!!!!! read more

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Jen P.

0

9

1

8 years ago

This location is dirty and never has many flavors on their menu unavailable. Don't waste your time.

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Laura K.

0

12

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6 years ago

Great customer service !! From calling in the order to the pick up !! Thank you for always making Birthday's so special in Our Family !'

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Rachel W.

362

258

2

13 years ago

The staff is very friendly, and Tuesday night is the best time to come here. Good location too.

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Sierra B.

2

7

1

8 years ago

Very unsanitary, all the cones are touched from top to bottom by employee who don't wash their hands. One young lady proceeded to put all the cones away in cases after putting her phone down. Super unsanitary!!!!! I do not recommend!!!! read more

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Brian S.

0

60

0

7 years ago

While the ice cream flavors you can always count on being good, was absolutely repulsed last night when a girl walked in, barefoot, and the staff did nothing about it. Will not return. Too many other places to go. read more

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Greg A.

Elite 23

98

335

1130

13 years ago

I've been going to BR my whole life, stopped at this God Awful place to get a pint of 1/2 P&C and 1/2 World class chocolate. Owner informed me that I could have only one flavor, who does this besides these awful owners! They just want me to spend double the money and buy a cone that has half the ice cream etc. Awful people, if they keep up like this, they won't be in business for long! Awful people! read more

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Rob F.

Elite 24

187

369

574

13 years ago

I can't even believe I'm writing a crappy review for a Baskin Robbins....however it is deserved. Fellow Frisco and Little Elm people, do yourself a favor and go to marble slab down the street, at least they are friendly and don't seem annoyed to have employment. The girl working today seemed upset to be there, and the topper for me was her pointing her finger in my sons face (literally 2 inches) trying to direct people where clown cones and cakes are-----Next time try being polite and say excuse me or better yet walk around actually help the person---don't worry kiddo the waffle iron will still be there when you get back. read more

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Joe C.

0

2

0

8 years ago

ordered kids dipped cone and it was going to make a mess so asked for an empty cup to put the dipped cone in and they were going to charge for the empty cup. really??? never been to a place that charge for an empty cup. i won't be coming back to this location. read more

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C M.

0

87

84

10 years ago

My daughter and I love to go to this location for special occasions, especially once the weather gets warmer. The workers always have excellent customer service and it is always pleasant to see the same friendly faces working behind the icecream bar . I definitely recommend this location. read more

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Emily S.

0

3

0

15 years ago

My son and I drove to Baskin Robbins specifically to have a couple clown cones. They were out and the kid behind the counter refused to make any more. He said he didn't know how and the person who makes them was not there. This is not the first time this has happened. I don't understand the complexity of taking a scoop of ice cream on a cone, which they have to do, flipping it upside on a cookie and squirting some icing on it. It's very disappointing to take an excited child for clown cones only to be refused over something so simple. read more

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J M.

0

15

0

11 years ago

We visit for the flavor of the month. This location has good and quick service and is well kept.

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Gori L.

0

1

0

11 years ago

I was visiting from out of town and it was the Best ice cream I've ever had. The service there was phenomenal. The server there, I think her name was Rachel, gave me the best service I've ever had anywhere. She was so cheerful and even recommended me her favorite flavor which was coffee. That girl deserves a raise and to run the store all by her self! Truly an outstanding employee that loves her work! I am ready to fly back to Texas just to go to that BR again! I consider myself a BR conisseour and that was easily the best I've ever had. 5 stars all around huzzah!!!! read more

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More info about Baskin-Robbins

5960 W Parker Rd
Ste 208
Plano, TX 75093
Directions
(972) 403-3131
Call Now
Visit Website
http://www.baskinrobbins.com

Full menu

Hours

What time does Baskin-Robbins open?

What time does Baskin-Robbins close?

Payment methods

Does Baskin-Robbins take credit cards?

Yes, Baskin-Robbins takes credit cards.

Outdoor Amenities

Does Baskin-Robbins have bike parking?

No, Baskin-Robbins does not have bike parking.

Does Baskin-Robbins have parking?

Yes, Baskin-Robbins has parking options. Private Lot Parking

Other Amenities

Does Baskin-Robbins have free WiFi?

No, Baskin-Robbins does not have free WiFi.

More Info

Health Score

Review Highlights - Baskin-Robbins

“I would defiantly come again on a hot summer if I am near by.”

Mentioned in 2 reviews

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Ked's Ice Cream Waffles & Crepes - Plano

4.1(321 reviews)

3.3 mi

My waistline and LDL cholesterol level won't let me patronize this place as much as I want, but…read moreit's well worth the splurge when I do. Ked's offers the usual fare of chocolate, butter pecan and rocky road, but the Desi inspired flavors are what set this place apart. Don't be afraid to try something exotic or unusual. The counter staff are friendly and helpful and will give recommendations or a sample.

They were very slow. Two ladies and one person was working the front while the other took 15…read moreminutes to make a crepe. The ice cream was alright, but the service was slow and we didn't appreciate the lack of ingredients nor the half hour long wait. They have to have another on the line or at least quicker service.

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Vanilla Cinnamon, Sweet Cream, Butter Pecan Praline

Henry's Homemade Ice Cream

4.0(350 reviews)

4.4 mi

Wow!!! Senator Shapiro's TX praline combined with Henry and Carolyn's Wedding Cake. OMG,…read moreotherworldly! Bow down to these three! I was feeling rather sad for myself after a lousy morning and knew I needed to treat myself to dinner and dessert in an effort to turn my evening around. I'd actually found Henry's a few days ago while looking for a hot dog spot. I'd already devoured a dinner plate when I arrived so a hot dog was out of the question for this visit but I'm totally doing a hot dog, followed by ice cream on my next visit. My split cone, and patriotic rainbow sprinkled waffle cone was soul satisfying! I sat outside and it melted all over. Not a single f given. I left a sticky mess but totally worth it. I'll surely return in the future and hope these two flavors are staples because they nailed them. I've tasted some great ice cream and to be completely honest, that wedding cake flavor should be award winning if it isn't. The flavor profile combined with the texture components. Sensational! Service was friendly. Highly recommend.

This owner needs to learn that he is hurting his company by using up his energy to reply to…read morenegative reviews vs fixing the mistakes that his business is doing. You have cameras in your shop, you are more than welcome to check the footage of myself and my family eating at the table by the door that faces independence. If I'm a fake reviewer how's it possible that can describe the details of your shop and employees? Own up to your mistakes instead of blaming bad service on a "company ". Why don't you tell me when you will be there and I am more than happy to come and speak to you in person. Like I said previously I live in Plano 10 minutes from your place. Your ice cream is MID to say the least. I refuse to be called a liar so here is prove that I was there when I said I was there. Delusional!

Nutty Cone with Butter Pecan ice cream!

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Mango Mango Dessert

4.0(496 reviews)

6.9 mi

This is truly a mango lovers paradise. The mango crepe is my go to! But everything is good and each…read moreitem is made to perfection. Beware that this place can get VERY busy at peak times with long lines and nowhere to sit. Ordering to go for me has always been great as well. Only feedback would be that the front staff needs a few extra hands on deck during peak times. Front staff handles the crowds graciously so props to them.

The only dish I will eat here is the mango mille crepe - this is soooo hard to find in Texas. I…read moremiss this ever since I tried it in a place in Hoboken (but it has closed). The mangos are super fresh and the crepe is enjoyable. It gets crowded and smells strong from the crowd at night, so be aware if you have a sensitive nose. Parking is easy even when it's crowded

Mango crepe cake, mango juice

Mango pancake

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A5. Strawberry Mango Juice Sago and Lychee Jelly with Mango Ice Cream

The Gelato Cone

4.2(70 reviews)

7.6 mi

I would give this place 3.5 stores…read more The shop is so cute inside and smells delicious. The server was kind and let me try multiple flavors. I appreciate how you can get to go cups of M&Ms and sprinkles to put on top. I have high gelato standards after Italy last summer though, and was a little let down. I didn't want to hold anyone up trying more than two flavors so went with a chocolate sorbet flavor. They only have waffle cones and cups, no cake cones. My one scoop into my cup was on the smaller side, and it melted SO fast, faster than most ice creams. By the time I got to a bench outside at the park, it had turned mostly into a puddle. It also tasted a little sweeter than necessary in my opinion. Again, I'm a bit of a harsh gelato critic, but I would probably opt for ice cream or soft serve over this particular place. However, if you're in the area and looking for a treat in downtown Plano, they were very welcoming. Maybe a different flavor would provide a better eating experience.

Saw you can get an affogato. Told my wife and she was all about it. We both love affogatos after a…read morestint through Italy this summer. Well... the person running the counter "didn't think the machine was working" We had a couple of scoops of what they are serving. We liked that it's not rich and heavy. Obviously they are doing something different here. It's good. Just wanted the affogato.

Outdoor area

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Single scoops of peanut butter honey and ferrero rocher

Better Than Sex - A Dessert Restaurant

4.1(315 reviews)

7.6 mi

We came on a Monday night with a group of six and had a great time . Our waiter was excellent, I…read morewish I remembered his name, but he was awesome . My husband and I split the man flowers and it was a great decadent chocolate cake. Someone else grabbed the Caress my Carrot and loved it. I also tried the Fever and thought it was fantastic . We all enjoyed our desserts and had no complaints. Was also a big fan of their spiced coffee ! Great place for a date night . The restaurant itself is very dark, so it's a perfect ambiance for a nightcap.

This restaurant is the embodiment of the lover who talks extensively about how good they are in bed…read moreand then proceeds to profoundly disappoint you. We tried the sampler of four cakes, they were obviously frozen. Extremely dry. Again, it's calling back unpleasant memories.... The cheesecake was pretty good but the crust was hard as a rock. lol I'm not doing it on purpose I swear!!! The vibe of the interior is nice and it's hilarious that it's male waiters talking about the back shot special I didn't see the check but paying anything over seven dollars for the novelty of this experience is a travesty. Freaked out and nasty, but not in the good way

Ambience

The place

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Sex Appeal

Sweet Firefly

4.7(525 reviews)

6.9 mi•North Dallas

Came on a date night after being recommended it by a group of friends. Lover's Quarrell…read more(strawberries and Nutella) and chocolate was what we got, and it was very good and tasted homemade. Not really any options for toppings, but the base ice cream spoke strongly for itself. Not my favorite I've ever had, but a solid place and recommendation. Bonus points for the shopping center being so cute at night!

Stopped in for a sweet treat. I sampled the honey lavender but opted for the lemon vanilla. The…read moreplace is quaint, staff friendly and the ice cream creamy and flavorful. The lemon vanilla reminded me of southern banana pudding with a hint of tang. Truly enjoyed every bite. They have non dairy options snd snowcones. Try them out. You're in for a sweet surprise

Butter Pecan, Coffee Toffee Crunch, Chocolate

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All the flavors options!

Bigdash Ice Cream & Pastries

4.7(697 reviews)

9.1 mi

Big Dash has become one of my go-to dessert spots, and I've been here multiple times. Every visit…read morehas been consistently great. The fresh kanafeh is always warm, crispy, and perfectly cheesy with just the right amount of sweetness. We also love getting an assorted selection of baklava--it's flaky, buttery, and packed with flavor. The ambience is bright, welcoming, and a great place to sit and enjoy dessert. The service has always been friendly and attentive, which is one of the reasons we keep coming back.

I came here with my kids to try the viral mini fruit ice creams…read more The ambiance is nice. Big open space and clean and inviting. way way too expensive. $18 for one cup of 6 fruits! And they are not unique fruits. A couple of them were repeating fruits. The ice cream and chocolate coating were insanely sweet and tasted fake fruit. Even my kids did not want to eat it after a few bites. And they love sweet things. We ended up just eating the ice cream after breaking the chocolate off bc we didn't want to waste it. It did look very cute though

Ferrero Crepe

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Chocolate Hazelnut Baklava Fingers - so good!!

Bigdash Ice Cream & Pastries

4.3(237 reviews)

4.1 mi

Big Dash has an incredible selection of desserts everything looks amazing, and there's something…read morefor everyone. But the absolute star of the show is the kinafa. We ordered the 16-inch kanafe for our FIFA World Cup party, and it was a huge hit. It was perfectly crispy on the outside, soft and cheesy on the inside, and the flavor was absolutely authentic. Our guests couldn't stop talking about it! I had the pleasure of meeting Manal, who made it herself, and all I can say is wow, wow, wow! You can truly taste the love and care she puts into her work. God bless her hands they created one of the best kanafe I've ever had. We'll definitely be back for more!

I came in with 2 of my other friends after an evening of shopping nearby for chai. To our pleasant…read moresurprise, the place was buzzing. The vibe is nice, they had all kinds of snacks to sit by and pass time. Their kunafe is a must try. Go for the crispy. If you have never had one, go here just to try it. You won't regret it. We liked the place so much, we ended up going there the next day too for their kunafe and chai. We even got a chai on the house around closing time. Thank you Bigdash for it.

Inside

All the available Ice Creams. I want to try the Mango and Banana Hazelnut on our next visit.

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Karak Tea

Milky Treats

4.6(440 reviews)

5.0 mi

The ice cream was delish and Jack was awesome and funny while we explored their flavors! 5-star all…read morethe way.

Very good service ... loved the ice cream I will be back …read more.. love the different flavors of ice cream

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LA Super Icecream

4.7(47 reviews)

7.6 mi

DELICIOUS birria tacos (note that they use beef instead of goat/lamb which is my preference…read moreanyways) - seriously 10/10 flavor. I could eat their tacos every day, just fantastic. There's also an impressive collection of ice cream flavors and types as well as assorted snacks. I got an horchata and strawberry flavored popsicle and both were delicious and refreshing as well. The price also can't be beat! I don't remember how much it all was exactly but I remember noticing what a great deal it was, especially for such good food. I hate to subtract a star but the food took a loooong time to be ready (15-20 min), and it didn't smell great inside the restaurant. The food is so delicious and at such a good price though that it's totally worth it and I'd highly recommend to anyone in the mood for tacos in Plano.

I got cookie ice cream. It's alright. It's a big portion, sweet and kind of heavy. It's not amazing…read moreor anything, just regular ice cream.

Large elote & medium pina colada

Cheese ice cream

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Pitstachio

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Grace K.

Elite 18

1728

1116

1047

13 years ago

BRs was THE ice cream shop to go to back in cali - we didn't have Braum's and we didn't have Marble Slab or Cold Stone until after high school. I looooved BR ice cream and my favorite was the very berry strawberry. It is still my favorite flavor here! My friend had the jamoca and that was really good too - love the coffee flavor. Definitely brings back childhood memories that make me happy! read more

Heather B.

0

1

0

12 years ago

Always a great experience , the manager Stephanie always remembers what we order and everyone is always so friendly!! Great place that we go to frequently! read more

Baskin-Robbins - icecream - Updated September 2026

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3.2

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I went here for the first time after hearing so many good things, and it was honestly…read moredisappointing. As soon as we walked in, the vibe felt weird and awkward. The employees just stared at us without greeting us or saying anything, which made the whole experience uncomfortable from the start. Since it was our first time, we wanted to look at all the flavors, but we felt pressured to order because of the awkward stares. We ended up paying around $8 for two scoops that were tiny--about the size of ice cubes. The ice cream itself was alright, but nothing special. Maybe it's just this location, but based on this experience, I'd rather go to Andy's next time.

We love our love our local baskin robbins! We have raised our kids going here and our grandkids!…read more Ice cream pizzas, ice cream cakes, after school cone or just a late night treat! Same owner ... the current staff is very friendly and give great scoops! Ice cream quality always on point!

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Starbucks, you are over working your employees. When you overwork your employees they become…read moreunhappy and take it out the customers. If you're short handed and it's going to take over 20 for a drink tell me BEFORE I order, not when I'm upset because I've seen 3 people that ordered after me get their beverages. And don't get angry at me when I say I need my coffee.

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3.6

(5 reviews)

Having visited this location many time over the last three years, it's well organized and fully…read morestick with fresh and hot food selections. It is the nearest location to the 7-Eleven Corporate Headquarters, the store supports the entire building and the breakfast, lunch and dinner options are always fresh. They will be test items at this location that you will not see at others spots. The coffee bar is always fresh and plenty of options with a brewing machine unique to this locations. There is no fuel at this location and it's not easy to get to off the freeway. It's really an uptown locations.

Afraid of going bankrupt placing pizza in separate box. Lucky there is another pizza place close by…read morecall broadway

Sweet Treats The Candy Jar

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Sweet Treats looks fun from the outside, but the experience didn't really live up to expectations…read more For a candy store, the selection was surprisingly limited, and there was a clear lack of variety. Most of the options felt basic. Items I can easily find at a regular grocery store. Like market street or Whole Foods. It really didn't feel like a specialty shop at all. The staff wasn't engaged, and never offered assistance while I browsed the store. Initially, the store was closed from 11-12. With a sign that stated "Will be back". All good I had a lunch date. Prices also seemed a bit high for what you actually get, which made the limited selection stand out even more. I bought an item marked 3.99, but was charged 4.99. Blah. On the plus side, the store was clean and organized, and the candy I did buy tasted fine. Still, with such a small and unremarkable variety, it's not a place I'd go out of my way to visit again. I love, love candy and would have loved to see a greater variety. April 2026

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Amazing service, and the taste and visual presentation was OUTSTANDING! 10/10 would 100% recommend…read moreto every single person. The cakes and cupcakes weren't too sweet and weren't too bitter. It was the perfect in between. The buttercream was light a fluffy, and don't even get me started on the decor and art style. Absolutely beautiful!

I knew about scarllett from my friend. She has ordered a lot from her before. So i was very happy…read morethat she was able to accomodate my request for my Dad's 60th birthday. She made the cake very well and it tasted good! All our visitors were amazed by the creation. I would recommend her services.

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I had the cookie crumble cheesecake tonight and it was amazing! this is such great food!read more

TY went above & beyond to make sure I was able to get another one of her signature cakes for my…read morefiancés birthday. She took it upon herself to hand deliver my cake to my job when there was a mishap with out pick up & made it a point to fit me in even though she had a large event order pending. I don't need to go anywhere else in DFW to get my cakes.

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