Honestly, this place probably doesn't get enough credit so here's the real 411: The best Lavazza…read morecoffee, seriously delicious sandwiches that are always super fresh, and of course a variety of legit always fresh pastries, both sweet and savory. If you haven't visited, you're missing out. Also, Farah, Evan, and the crew here are top notch and take great care of me as a regular. Most days my coffee is already at the counter by the time I make it to the register. Nice job guys.

I am writing to report a very disappointing experience my family and I recently had at the 25612…read moreCrown Valley Parkway Ladera Ranch, CA location. The evening before my brother's fiancée's birthday, my parents and I visited the store to order a cake for the celebration. We were assisted by an employee named Aiden. From the beginning, he showed little to no customer service--there was no greeting, friendliness, or engagement during the interaction. Despite this, we continued with the order and specifically requested a fresh cake to be picked up the following day at 3:00 PM. The next day, when my mother and brother went to pick up the cake, my mother noticed that the display cake that had been in the case the previous evening was no longer there. She asked Aiden if the cake he gave them was the display cake. Instead of responding, he simply stared at her and did not answer the question. My brother also noticed the lack of basic customer service and found the interaction very strange and unprofessional. Later that day, we brought the cake home and served it during the celebration. As soon as we cut into it, everyone noticed the cake was very different and tasted horrible. It tasted stale and dry. The strawberries were very mushy and smelled spoiled. None of us finished our cake slices and still have a large portion remaining. The following day, I called the store to explain the situation. A female employee answered the phone and told me she was busy with customers but would call me back shortly to sort out the issue. About 30 minutes later, I received a call back, and it was Aiden again. I explained everything that happened, but once again he showed no concern, empathy, or professionalism. When I asked about my mother's question regarding whether the cake was the display cake, he claimed he "didn't hear" her question. He did not apologize for the experience and simply offered a free slice of cake as compensation. My family and I have purchased cakes from this location several times before and have always enjoyed both the quality of the cakes and the customer service. In fact, my family has owned restaurants and businesses ourselves, so we understand very well how important customer service and quality are in the hospitality industry. This is not the way customers should be treated, which is why this experience was so disappointing to us. This is the first time we have ever had to complain. We were very surprised that a cake we specifically requested to be fresh tasted bad and have been displayed for days. Aiden also mentioned that cakes and pastries can remain out for up to two days, which was concerning given the quality we experienced. We truly loved this location and had always enjoyed coming here in the past. Unfortunately, what could have been a small issue turned into a very negative experience due to the lack of professionalism, communication, and customer care from the manager on duty. Because of this experience, my family and I will no longer be returning to this location in the future. I hope this issue can be addressed so other customers do not experience the same situation.

This amazing bakery is my favorite in the area. They have the most authentic, delicious, and…read moreaesthetically pleasing presentation. We love the pistachio, almond, ham & cheese croissants. The tarts are amazing. Service is friendly. Dining area inside and outside are cute! Can't wait to try eating in next time!

Beyond disappointing…read more I arrived at 7:35 AM, to pick up my carry-out order of 2 sourdough loaves, and 1 jalapeno cheese croissant. I paid about $24. The layout inside was not clearly marked for where to pick up orders, and the regular in-store purchase counter. Because of that, I went to the in store purchase counter. There was one woman ahead of me, politely waiting to be acknowledged by the surly, disinterested young woman behind the counter who appeared annoyed that she had to pause her task of stuffing baguettes into bags--WITHOUT GLOVES. The employee did not smile, did not engage with the older lady buying the bag of coffee, and offered not a single welcome or pleasantry. At the same time, another young woman rushed behind the counter with a scowl on her face, didn't acknowledge me at all, clocked in, looked up at me waiting there, and then turned heel and walked away. The first young woman, whose hands had just been on finished bread, were now on the dirty POS screen and the older woman's payment card. At no point did I see her wash or sanitize her hands. When the transaction ahead of me concluded the surly young simply asked "Can I help you?" DMV employees have more warmth and personality. I responded that I had an order to pick up and gave her my name. She responded with, "You have to go over there," and pointed behind her. That was it. No "thank you," no "have a nice day." The second counter was no better. I stood at the pick up counter for a minute before being acknowledged me. It was long enough that a middle aged woman approached and asked if I'd been helped yet. Again, no smile, no greeting, not a single indication that this employee was grateful for my business. He also asked, with the same lack of humanity, "Can I help you?" I repeated that I was there to pick up my order and gave him my name. He seemed utterly bewildered, lacked any sense of urgency, and apparently couldn't find my name in his computer. He simply stated with a dead-pan monotone, "I gotta check on something." He went back to an unattended shelf that I didn't see or even know was there but was accessible by anyone. He brought my order out and handed it to me, and again I received no thank you, "have a good day," or any other effort toward making my patronage there seem appreciated. The loaves look fine, but the way they packed my croissant in the bag was such that it was on its side between the two heavier loaves and the sturdy paper bag. Of course these means that I pulled out a deflated, completely flat croissant with the filling mostly outside of the pastry. I can't say that this is because of the squishing, however, because the cheese was cooked and solid--just outside the croissant. The flavor was good, but after the first few bites where the filling had all come out of one side, the rest of the croissant had no filling, was super flat, and seemed unusually greasy. This sort of thing would never happen at Moulin. Between the horrible service, the insanely high prices, and the 7-11-level quality of the pastries, I'd recommend that you just go into the Sprouts right there and get something from them. Those employees are always happy/friendly, the value is there, and the quality is superior. Or better yet, go to Moulin where real, French-speaking men and women expertly practice their craft of exquisite artisan baking. Chaupain is a terrible, unsuccessful imitation.

If you want a snippet of France....this is the place!! Their offerings are literally AAA standard!…read more This place is awesome. Their coffee and bakery products of the highest standard in the area. Nothing comes even close. So head on over and enjoy their delicacies Staff is awesome and friendly. The couple who own this business are wonderful hosts, kind and very polite and friendly.

I needed a little snack on my lunch break and stumbled upon this bakery and decided to give it a…read moretry. Food: 2/5 There was a case filled with pastries and I decided to try the beef and potato as it looked popular based on its limited supply. There were no prices available so I assumed, the size it was, that the total would be around $7. However, this pastry was almost $14! I was disappointed by the price and lack of flavor inside. The pastry was buttery but not as flaky as I'd hoped for. Service: 3/5 Walking into the bakery I was glad to be welcomed inside and asked if I had any questions by a young lady. After deciding what I wanted to order I waited in line. The older gentleman at the register was not as friendly. I felt rushed when I was ordering and it felt as if he didn't want to be there. Ambiance: 3/5 The interior is very limited in space, especially when trying to line up to order. There were no tables available or space to wait for your take out order. Overall: 3/5 Overall the prices and service were disappointing to say the least.

LOVE this place! So…read moremany unique flavors and the last night's dozen deal is unbeatable. The hours are great so I can get treats at a reasonable hour (slightly later than I would hope for my diet). I haven't gone in person yet and usually order online through DoorDash so I won't comment on service or atmosphere. But the cookies are pretty huge and I get more than my values worth with the last nights dozen order. Would def get this again for friends + family... or for an indulgent tv binge

On our way down to Carlsbad, we made a pitstop in this neighborhood. This led us to this cookie…read moreshop and what a treat this place was. We ordered a handful of cookies, but my favorite had to be the white chocolate macadamia. In my opinion, you can honestly never go wrong. They also have different flavored milk too, which is a bonus to enjoy with your cookies. A lot of families were here with their littles ones as well.

Tried to go and it was closed. As in, cleared out…read more Your review must have 85 characters

So cool and happy this place opened up! Stopped by on a warm Sunday afternoon and ordered the mango…read morebingsu. Service was friendly though not welcoming. It was a good portion size but we weren't expecting the large slices of mango since the pictures showed chopped mangos. It made it a little more difficult to eat in the individual cups but NBD especially since the mangos were perfectly ripe. We definitely want to come back and try the other options and hope they expand the menu in the future. Space was open and bright with abundant seating and large tables. Definitely able to handle large groups.

You Deserve Dessert today. Let's go!…read more I had: 1. French vanilla cake soft serve 2. Strawberry shortcake jar 3. Dubai chocolate jar 4. Dubai chocolate drink - with choco crunch 5. Choco bar 6. Mango passion fruit refresher

Ordered thru catering and they came on time and labeled the jars as they were cute and decorative…read moreand arrived cold still. An office favorite and good size after a meal.

Looks like I'm not the only one who has posted repeat reviews, addendums, and reiterated praise…read morealong with frequent donut flyers who are reeled in to JD's in SJC. From fly fishing and flannel to delectably delicious donuts, these two guys have us hooked. Why? And donuts ?? Go. When you go, you'll know. When I see a crowd and a line, i want to be queued in. Especially when it's an eatery that's no more than maybe 20 feet across. Like a foodie lemming, dive in to these small batch, freshly-made gems that are non-pariel in the donut industry. Go. You'll know. Eat. You'll repeat.

I'm always on the hunt for the best donut around, and after seeing that JD Flannel's was rated one…read moreof the top donut shops in Orange County, I had to check it out. We stopped by on a Friday morning to grab a few donuts, and the experience was great from the start. The workers were fun, energetic, and super helpful. Nice clean and modern shop with a wall of donuts We couldn't decide what to order, but another customer told us we *had* to try the apple fritter and wow, they were right. That apple fritter was SO good, fresh, warm, perfectly soft, and not overly sweet. Honestly, perfection. We grabbed a few other donuts too, and while most were great, one tasted like it may have been sitting out a bit longer and wasn't nearly as good. So my advice: go early and get them fresh because that's when these donuts really shine. If you're in the area and craving fresh donuts, definitely check them out!

So yummy and adorable. Kids & husband enjoy it so much!…read more I was able to get a coffee because ice cream is a bit too heavy for my tummy. The girls were amazing a bit busy not a long wait time.

It's just alright. If you are looking for frozen yogurt that tastes almost watered down, this is…read moreyour spot. I was excited to try this, but they only have 2 flavors, neither was what I wanted. I went back when they did have the Matcha flavor and got that, but it was just ok and disappointed my hopes. Atmosphere- it's like a little K-pop mart, with games and bright blue lights, if you have kids, make sure to bring some money for the games, they will want to play them. Overall, I'll skip this place in the future.

There meatloaf is fantastic!you need to go when you are hungry. Great service! Leave room for…read moredessert.

Ive been coming here for a long time since back from when it first opened and was a 24/7 diner. The…read morequality has returned with great crispy fries. Delicious chicken fried steak and the biscuits and gravy are very flavorful. The gravy has chunks of fresh sausage in it and the biscuits go really well with this. Their tea is pretty good but their cookies are excellent and I haven't had their pies in awhile but im sure they are back to being great again too. The staff is really friendly and the service is attentive and accommodating. I continue to come here regularly because its a great location to visit with family and friends. Their breakfast options are great too, I prefer their French toast. A great place to unwind and have a good meal.

I absolutely love the food here. The vbemmm the owner brings along with her make it feel lik vibe…read moreIt broke my heart to hear they had temporarily closed due to landlord issues. Can't wait for them to reopen. I will surely be one of the first to come back.

Wow! Saw the "Rice Cream Shop" on Yelp a few weeks ago and finally got a chance to try it. Probably…read morethe best rice pudding I have ever had. It's super creamy, rice is cooked perfectly, the sweetness is there and not too over sweet. I had the Cinnamon and the Salted Caramel, both were amazing! The shop is inside "The Empanada Maker" which is fantastic as well. There's plenty of parking, or you can order for delivery. Super friendly people working there as well.