It would be nice to leave a message on your phone stating that you are closed for renovation instead of a phone that just rings with no message. A little common sense goes a long way. read more

This was my first time in Baskin Robbins in years! My usual choice of ice cream place is brusters but this one was closer so I went for it. The location is in a shopping plaza and the parking is pretty decent. The inside is super clean. Looks friendly and inviting. The staff was ok and I was able to eat inside. BUT the reason for the 4 stars is simply this; the brownie wasn't good at all and Baskin Robbins didn't have many options for toppings, not many ice cream flavors were offered and that defeats the purpose of you being an amazing choice to get ice cream. Probably would be willing to give them another try. read more

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Yum! Having lived in walking distance of this Baskin Robbins location for the better part of 8 months, we decided to pay this Ice Cream shop a visit on an early Saturday, and such a great choice! As much as there's love for specialty, independent and locally owned shops, there's something that just works with Baskin Robbins! So what did we end up getting? 2 scoop waffle cone ($5.39) 2 scoop sundae ($4.99) For my ice cream cone, my two scoops were birthday cake and Tax crunch. For those uninformed (I wasn't), tax crunch is a Kona coffee flavored ice cream swirled with a crackling fudge ribbon and rice crunchies. Man this was good. I mean goooooooood with rich flavors and chunky chunks of fudge and such. The birthday cake tasted as if it had little chunks of icing that made it super sweet, but very good. By comparison the tax crunch was much less sweet. The waffle cone was free with two scoops (promotion). The Sundae came with praline pecans and coffee ice cream, and the flavors here were also rich and well worth their spoonfuls. I loved them! Located in the Peachtree Battle shopping center, parking at Baskin Robbins is shared with several of the shops in this strip. There are a couple of tables inside, as well as a couple of tables and benches out in front of the store, so don't feel like you have to take these to go (although you can). I haven't been to a Baskin Robbins in years, so to come back and enjoy a couple of nice sized scoops and to get a free waffle cone, I really don't think i'll take so long to come back a second time. Definitely a fan! read more

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05-12-2017 I was dying for some ice cream this evening so we stopped at this location to grab a cone. I ordered a waffle cone that had 2 scoops of one of my favs, Butter Pecan. - you can never go wrong with ice cream. It was delicious and I enjoyed every lick. Location stay open pretty late which I appreciated. They also have a drive thru here. As the weather heats up, I'm sure I will find myself here throughout the summer. read more

Baskin Robbins - Desserts Near Me - Atlanta, Georgia

Place is very clean. The service was quick and friendly. Came here for a couple of scoops of ice cream along with my pooch (she stayed outside while I ordered inside), and the girl behind the counter was very helpful with suggesting different flavors that doesnt have chocolate. There are a couple of seats outside, which works well on a nice sunny day. Loved the different flavors of ice cream they had. I would definitely be coming back. Side note: the girl that works there seems to be a dog lover. She was super excited to see my dog and made sure to wash her hands very carefully afterwards. Now, if you live in the area, I suggest to take advantage of the nice, long sidewalks and take your dog for a walk (make sure you pick up after yourself!! -.-). There are a couple of small parks around the area and I highly suggest to stop by here for you and your good girl/boy to share and enjoy a scoop of ice cream after a nice walk. I plan on making this stop as a once a week tradition with my doggo once it get's a bit warmer. read more

What? A Facelift for my childhood ice cream love, Baskin Robbins?! Yes! And it is a darn good one. We always went to this particular BR when I was growing up (and everyone's comments about ice cream cakes? spot-on! the best!) and I always got the same thing: a scoop of mint chocolate chip (on the top) and one of chocolate chip (on the bottom, because I like it the bestest, and I always wanted to save it for last!), even though it was too much ice cream for a little girl! Last week, I got inspired to stop into this old favorite spot and get some hand-packed quarts to go. They have the same delicious choc (and mint!) chip as always - with teeny little "chips," almost like broken up Magic Shell! This is when I saw the impressive upgrades! Sleek, new, with a cool "toppings counter" (and a schmancy fro yo machine). . . but still the same freezer case of cakes, and the same "catalogue" of cake choices if you want to order a custom pick! Ah, it made me feel happy inside - how often do you get progress, and tradition?! read more

Baskin Robbins - Desserts Near Me - Atlanta, Georgia

Baskin Robbins on 2335 Peachtree Rd, NE is amazing. The store is always clean when I come in to grab some treats. The customer service is always superb and everything on the menu is delicious. I am a regular customer because of this. Also, every weekend there is a line going out of the door. So that should tell you that something is special about this location. read more

Baskin Robbins - These are a few of the ice cream tubs. Clean and appealing to the eye. - Desserts Near Me - Atlanta, Georgia

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Hot day! Recommend the cappuccino original blast. For the extra coffee flavor, ask for jamoca ice cream instead of the original vanilla.

My favorite ice cream cake location. They make creative, fun cakes and for some reason they taste fresher than other locations. Trust me, I've tried many and the staff is lovely and polite, always going out of their way to rush my orders or go above and beyond. Love them!! I make up any excuse for a chocolate chip yellow cake covered in flowers!! Yumm!! If you want a custom cake, call early and they sometimes have one made they can embellish quickly for "semi custom" if you're in a rush... otherwise 24 hours is easy for them :) enjoy! read more

Baskin Robbins - Irma storm cake, I gave my friends when they traveled from Florida to escape the hurricane! - Desserts Near Me - Atlanta, Georgia

Really good selection. My son and I enjoyed our selections. Very nice staff as well

Closed at 9:36 pm but they were supposed to close at 10pm. Really wanted some ice cream. :( *Update: the owner reached out, apologized, and explained the miscommunication. I love it!! read more

this sucked the workers skipped me and line and then told me to go to the back do not recommend at all it fucking sucks

"Yup. I told him if he didn't bite the hygienist, I'd take him for ice cream." -- The Big Bang Theory, Season 6, Episode 2 Sometimes you just want some old fashioned green as the grinch mint-chip ice cream. When you have a craving, you have to deal with it. Luckily for me, there is a B&R, 31 Flavors, Bird's Nest in my 'hood. Okay, so these are all the names I called it as a kid and, in fact, still do when I talk to my mom. This location is tucked away in the Peachtree Battle Shopping Center where parking is an absolute nightmare and you wished you had ridden your bike or walked every time you drive into this mad house - but then you realize you are stuck with this giant hunk of steel and have to figure out where to park. Honestly, the guy who designed this parking lot should be drawn and quartered. I digress. The staff in this location is friendly and was quick to point me to the "pints" in the freezer case when I walked in looking for Chocolate Peanut Butter and Mint Chocolate Chip. To be fair, the pre-packed containers are really quarts, but in a world of Ben & Jerry's, everything is really a pint. They had a ton of flavors to choose from, but I had been craving a couple. My plan had been to get the chocolate PB and a scoop of mint chip - but then was told there was a deal for 2 quarts for $9.99 and that sealed the deal. I was in and out in less than 5 minutes - quick transaction and I had to wait for a gentleman in front of me to get two scoops. That's pretty good service, if you ask me. Also, they have plenty of ice cream cakes ready for purchase if you are in a pinch - also a great thing to know ahead of time. BTW, in case you were wondering... I called it the Bird's Nest because I always thought my brother was saying "Basket of Robins" when he was asking to go for ice cream when we were little. read more

From someone who has worked in the customer service industry for over 10 years, I have never received such horrendous customer service until today from John who advised that he was the manager at store# 360574. I placed my cake order over the phone on Friday, 4/10 and then received a call the next day that they would need me to come in that very day with the personalized train I chose. He made no mention that they would be unable to decorate the cake exactly like the picture. He said that he would need the train in order to decorate around it which made sense to me. On Sunday, 4/12, my husband picked the cake up and it obviously did not look anything like the advertised cake picture (picture added). Please note that no discount was offered and no mention of the lack of decorative items would not be included on the cake. When I received the cake, I called John at the Peachtree Battle, 2335 Peachtree Battle Rd, Atlanta, GA location and upon explaining my dissatisfaction with the cake, he rudely interrupted me and said "Can I talk? Can I talk?". He didn't even allow me to explain what I was unhappy about and blamed me after claiming he said he told me that none of the decorative items would be included on Saturday. Please have someone review his lack of cake decorating skills and lack of customer service skills. This was my very first time ordering a cake at Baskin-Robbins and I have never been so unhappy with my entire cake ordering experience. I have never been treated so poorly as a paying customer expecting a product a certain way and never receiving the product that I was promised. Update on 4/17/15: The owner called on Tuesday, 4/14 and left a voicemail. I called back on Thursday, 416 (left voicemail) and followed up on Friday, 4/17. I noted that I was still unhappy about the situation and asked for a refund. He said that he doesn't offer refunds after the cake has been consumed, and only offered coupons. When I called John at the store on Sunday, 4/12 he did not offer an exchange, additional decorations or a refund so I'm escalating this issue further with Corporate Baskin Robbins to handle instead of the owner. I'm an advocate for paying for goods and services that is promised to you in the way the customer wants it, by the date and time that was agreed upon. I'm horribly disappointed that the owner and the manager of this store does not understand this concept. read more

Baskin Robbins - Baskin-Robbins Cake Fail - Desserts Near Me - Atlanta, Georgia

I miss it being called 31 flavors v. baskin robbins but hey I'm not complaining :) The rainbow sherbet is quite possibly my favorite thing ever omg. Also a fan of the pralines n creme, and chocolate peanut butter. read more

Baskin Robbins - My fav! - Desserts Near Me - Atlanta, Georgia

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I just wanted to give a huge shout out to Baskin-Robbins in Peachtree Battle. I took my children today and it was impeccably clean. The staff was wearing gloves and masks; They are only offering outside seats (which was spotless) or to-go. While Baskin may seem like a big business you're actually supporting a small business owned. Just super impressed today. We will be back all summer! read more

My favorite ice cream store in Atlanta by far! Their ice cream is always freshly scooped, their milkshakes are to die for, the cake decorators are the best, and the customer service there is always friendly! Everytime I walk into this location I am greeted with a smile and a sample =) If you're by Peachtree Road I definitely recommend to stop by the store and experience the joyfulness and great ice cream. read more

Baskin Robbins - This is how the front looks. Its always this clean, even when its busy! - Desserts Near Me - Atlanta, Georgia

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Nothing can compare to the lemon custard ice cream at baskin robbins. It's my favorite ice cream in the world. To my dismay, I just found out they will hand pack it and you can order it by the pint, quart, or the gallon. I must stay away..... read more

It's a pretty good feeling to stroll over to BR after a meal at Zoes or Jalisco and grab some really good ice cream. This location is always busy and the staff are very helpful. I love the classics and the new flavors they always experiment with. read more

It's yummo ice cream! What's there to say? Was super busy but the terrific weekend staff handled the crowd superbly!

I recently bought a quart of your peppermint ice cream, the flavor was horrible - tastes like chemicals and there was way too much food coloring added. read more

This is no average chain ToGo/Dunkin Donuts/Baskin Robbins, this is the real deal, a real ice cream shop. This is the ONLY place to get an ice cream cake in Atlanta, they are just the best! read more

This location was very unorganized and not very clean. It was a Friday night when I decided to stop in, so there should be more than 2 people working. Additionally, the cone I ordered was extremely stale and mushy. With all of the boutique ice cream shops around the city you'd think they would want to be as competitive as possible... read more

My go-to ice cream place!! I go here all the time with my family, and I've never met an employee or a flavor I didn't like. The last time I was there I dropped my cone and the nice guy working there (I think he said his name was Osaze) was happy to get me another one free of charge :) I'd definitely recommend this location to anyone who enjoys ice cream and friendly people! read more

I have had great experiences with the service and cleanliness of this place. The staff is very friendly and knowledgeable. I bring my family at least once a week. read more

I came in Friday afternoon unsure of what flavor I wanted to have. The friendly staff made my experience amazing as they offered me plenty of samples to help me make a decision. I ultimately went with my old favorite, pralines and cream. The store was quite busy and surprisingly very tidy and clean. As an avid ice cream lover, this will be my new favorite BR location to frequent since I will be moving to Atlanta soon. read more

Baskin Robbins - Desserts Near Me - Atlanta, Georgia

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This location is the best! We come in a couple times a week usually after school, and of course every time we have a birthday or special occasion to celebrate. Everyone loves ice cream cakes and the ones we order always look and taste amazing. Staff is friendly, and the store is clean. Our family has been coming to this location for generations! read more

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I just came here to say great work Baskin-Robbins keep doing what you are doing, but here is a suggestion: you should sell slices of ice cream cake. You should do this because you would get a lot more sells on your ice cream cakes. People would love this because they can take a slice home with them or eat it there and they would be able to buy a slice without having to get it occasionally for birthdays or party's. read more

There will always be a place in my heart (and tummy) for this ice cream establishment. Four well-deserved stars for nostalgia and childhood memories. read more

Truly top quality ice cream. REAL ice cream you know, not that "frozen yogurt" crap everyone seems to be selling these days. Friendly staff. Only down side is they ask if you want to put a tip on your credit card and it kinda puts you on the spot if you weren't planning to. read more

Great place for great scoop (or two). Always clean, friendly and quick. The employees are fun, nice and welcoming. It is a great break from the traffic on Peachtree! read more

Haven't been here in quite some time. Great ice cream! Welcoming, friendly, and jovial staff. Good selections and toppings if you like that. read more

Jamocha shake with Heath bar and chocolate syrup. Sooooo good.

As the weather heats up, this Baskin Robbins is my go-to location to cool down. The ice cream is mouthwatering and the employees are friendly AND efficient. It is always a joy coming to this location because I know I'll only be treated with utmost respect. The location is comfortable and well kept. I love this store and I always have an enjoyable experience when I go. read more

I had an excellent customer service experience at this particular Baskin and Robbins the staff was very friendly and willing to help me and my family pick out flavors really made my day very family oriented read more

Very good atmosphere, kids love it, (adults too), and you know we're talking about ICE CREAM. Oh Yeah

This is my favorite Baskin Robbins in Atlanta. Their ice-cream is always fresh, the service is always quick and their store is always clean!

I come to this place all the time and I really enjoy it. The ice cream is great and I have always really enjoyed it. If it weren't for the customer service then this place would get five stars. The reason that I am giving Baskin Robbins three stars is because of their customer service. It is not awful, but it isn't great. Some people are friendly, but others aren't very friendly. They aren't rude, but they just seem like they don't want to me serving me and they seem annoyed. That took my rating down to four stars. The reason that I am giving them three stars instead of four is because the other night, I took my grandmother with alzheimer's to get some ice cream. This Baskin Robbins closes at 10:00 and we left our house at 9:45 because my grandmother and I really wanted ice cream. So we left and I honestly didn't think we would make it, but we got there at about 9:57. I was so glad that we made it before they closed. I walked my grandmother up to the door but I saw that they were putting everything away. The time was now 9:58. I started knocking on the door. One of the employees looked at me, but ignored me. It was now 9:59 and I held up my phone to show them the time and they were still ignoring me. By that time I was angry, but I decided to get back in the car. Then my grandmother told me that I should keep asking because they were still open. At that moment, I marched right back up and said, "Can you please just get my son some ice cream? You still have one more minute." That's when one of the employees finally responded and said, "Sorry, we're closed. You can come back tomorrow." I looked down at my phone and it was 10:00. I was furious, but I didn't want to make a scene. So I left and got a McFlurry from McDonalds. I understand that employees are eager to get home from work, but when you are still open, us customers have the right to be served. I would give this place two stars, but their ice cream is so good and this was only one incident. read more

My evening was almost destroyed by a terrible meal I had ordered at a Mexican restaurant tonight. But I decided to have desert next door at Baskin Robbins. The store was decorated really cute for Halloween and the young man working (I didn't get his name) was extra friendly and let me try several different flavors. He even went to the back and got a sample of an ice cream that hadn't even been put out yet. I had a wonderful time and of course, the ice cream was so delicious. I would recommend this store to anyone. read more

I have lived all over the country and have been going to BR for 40+ years. It's my favorite ice cream hands down. My issue with this location is not the quality of the ice cream or the friendly staff, it's the obvious ownership mandate that they serve the skimpiest scoops I have ever seen. We just left there and for $15 (only $5 less than what we paid for an awesome dinner for 3 next door at Jalisco) we had three kids scoop cones. I laughed when I saw the scoops - they were less than 1/4 cup size- for almost $5 each!!!. Every time I go there the scoops get smaller! The prices are the highest I have ever seen at a BR franchise and that includes in high other high income areas such as Los Angeles and New York. The BR that was part of Dunkin Dounuts on Roswell Road was terrific and served appropriate sized scoops - too bad the DD is gone. Someone please open another BR so when you pay $5 per scoop of ice cream it doesn't make you feel ripped off! read more