Overpriced! Mandatory charge just to come out and look. Do not recommend...............read more

if I could leave 10 stars I would, Jared was very polite, I called this morning to ask about when…read morethey could come over to look at a dryer outlet that caught on fire, was told possibly the next day, soon after they contacted me and offered to come out that day in the evening after he had dinner (something no other company would even think of doing)... he knocked out the service pretty quick. then came the dreaded bill, which was WAY more than fair under the circumstances, pretty much just the standard trip charge from other companies, I'm blown away!! If I ever needed electrical work done again I'll be calling them first, second and third!! THANK YOU north electrical!!

New Era Electricians do amazing work! Quality work at a good value and on time. Great…read morerecommendations and a pleasure to work with. We would recommend them to anyone!

From the owner: At New Era Electricians, we are a local and family-owned full service electrical contractor…read moreproviding our combined 25+ years of experience to all of Central and Eastern Washington. Whether you have the latest in electrical technology or a system that has been installed for decades, we have the comprehensive knowledge to meet all your electrical needs. We offer services for residential, industrial, commercial and agricultural customers – no matter your needs, we would love to earn your business.

I haven't used their company for services but was in a situation where I needed a place to park my…read moretruck for a few days and the customer service and hospitality was beyond expected!! I didn't have any money to offer but they weren't concerned about that. I live in Idaho and was passing but if I lived in the area I would definitely go to this company, everyone I had the pleasure meeting was super friendly and kept my truck safe!! highly recommend them and if ur on the fence just pop in there you'll see it's like a big family and will welcome u just the same!

I want EVERYONE in the Moses Lake area to know in my book Hochstatter Electric has REDEEMED my…read morejudgement, business and recommendation! I am specifically talking about the ELECTRICAL part of their business. They immediately responded to a request to inspect for our duplex sale. They were HONEST, ethical and prompt. I will tell you that not every electrical business in ML has this going for policy. HONESTY goes a LONG way!!! THANK YOU Hochstatter Electric for the prompt, HONEST service we received!! You are by far the most ethical electrical company we have used for our house sale! (No matter what others think this is still a small town and burning people is not going to do you any favors! Aka the other guys)

We needed a 220v plug installed behind our propane stove so we could switch to electric. He thought…read moresurely the electrician who wired the house put the correct wiring there to switch it. NO! They had to rewire it from the panel, ugh. Thankfully they were professional and nice. Also we were scheduled to be done on a Tuesday, they had an opening the Friday before and squeezed us in! Thank you so much! Arrived promptly before 8AM, their scheduled arrival, helped us put in the stove and made sure it worked. And you won't believe this, vacuumed up behind themselves and swept the garage! Such great service, if we need electrical again we know who to call.

1-Star Review for H.E.S HVAC Services…read more As a Veteran and current National Guard member who values integrity and trust, my experience with H.E.S HVAC was deeply disappointing and represents the worst repair service I've encountered in over 20 years. The issues began with a simple thermostat problem that should have been resolved quickly. Instead: * The technician, Anthony, was unable to diagnose and fix what was ultimately a basic thermostat issue * I had to schedule THREE separate service visits over FIVE DAYS while my family remained without proper heating during this time * Each visit incurred a $150 service charge, regardless of actual time spent * They consistently rounded up their service time (31 minutes was billed as a full hour) * My initial bill was nearly $900 for what amounted to approximately 45 minutes of actual work The customer service problems were equally concerning: * Supervisor James demonstrated the same poor customer service as the technician * When I questioned the charges and multiple visits, the technician became hostile * Most shockingly, during the final visit, the technician told me that "I was the fing problem" and that "he had to fix my fing work" - completely unprofessional and unacceptable language What should have been a straightforward repair turned into a week-long ordeal that left my family without proper heating and cost significantly more than it should have. The combination of technical incompetence, questionable billing practices, and abusive language makes this company impossible to recommend. I strongly suggest that potential customers take the low reviews here seriously and look elsewhere for HVAC services.

I had a great experience. I needed my sliding glass door repaired (it was no longer sliding) and…read morethey inspected it, diagnosed the problem and gave me a fair estimate to replace it along with an explanation of why repair was not a viable option, and as soon as the door came in they scheduled the work and replaced it. They worked quickly and cleaned up nicely when they were done.

Send a ridiculous estimate because they dont want to do the little jobs. When I called and…read morequestioned I was treated rudely and told that he forgot to delete the last estimate. He and his buddy in the background thought the whole thing was great fun!

Logan came out just a few business hours after contacting him for electric diagnosis on whole house…read morehvac syste, we needed help quickly and he was there. Not only that but he fixed the problem adding refrigerant that he had with him. Pricing was fair too.

I have tried to contact this company but they don't answer the phone or return phone calls. Do not…read morerecommend.

I worked with Ben at Patriot Plumbing to redo a leaky Kinetico water softener…read more I am very happy with the high quality work by Ben and Patriot Plumbing. No more leaks and overpriced plastic parts that can only be replaced by the Kinetico dealer. I went with a 3M whole house water filter recommended by Ben, with all new copper plumbing and a new pressure regulator. I can change the water filter myself, which is recommended to do least once a year. I am confident of the new system and no longer worried about another Kinetico part failure. The 3M water filter recommended by Ben at Patriot Plumbing lead to immediate improvement in our water quality. No more chlorine taste or smell. This system uses a carbon block filter that works better for us than the water softener. I will use Patriot Plumbing again if and when needed.

Noe Hernandez, Patriot Plumbing, has provided my monthly plumbing maintenance several times. I…read morehighly recommend him and Patriot. He is always very thorough, punctual, helpful above & beyond, and with excellent customer service.