Jesse and Carter went above and beyond in diagnosing a problem with our dishwasher. They were super…read morepolite and respectful, explained what they were doing and what they found, took great care in doing the work and removing/installing the dishwasher, etc. This level of service is becoming harder and harder to find, but Nextgen is definitely the real deal. If all of that wasn't enough, their pricing is extremely reasonable. Absolutely honest and trustworthy folks.

This is a business I highly recommend to others & I will be using them again in the future myself…read moretoo. Thats a big deal given that I've had rather abysmal experiences with multi other service providers... so I'm shouting this from the "Yelp Rooftop": Call these guys!!! I had them come fix my Samsung dryer when its heating element went out, & they also ran diagnostics on my Kitchenaid Dishwasher. I was charged a very reasonable trip charge (that then goes towards repair cost) so this is a legit affordable business to work with that's also competent. So many reasons to recommend this Business: - quick quote available via Yelp Project feature (Creates quick & easy contact online) -same day service available (Especially helpful if tenant involved!) -friendly & professional business ran by local people (Experienced on small & large projects) -Energetic & readily available techs that are accessibility friendly (Will text u & kept u informed in writing)

Jose is/was incredible! He's knowledgeable, a great communicator with an equally great work ethic…read more We will be using him many more times in the future!

I found out after the visit that the parts he charged 186.00 for could be bought for 30.00 online,…read morevery common repair kit and OEM parts. He was there less than an hour and charged 350.00 total for the repair, including the 186.00 for parts( a 30 dollar cost). He did this I feel because my wife was there alone and he took advantage of her. I am in Meridian, Idaho...not San Francisco, CA My wife's name is Janelle Benton

Thank you, Justin! I put in a Yelp request for service on…read moreour gas line to our stovetop. I received a courteous response from Justin quickly, exchanged a couple messages to diagnose the issue and he scheduled us within 48 hours. Justin showed up on time, provided the parts and service and then showed me his work and test to ensure my satisfaction and a reasonable price. Definitely will keep this locally owned family company on file and use them again as needed. 5 stars!

Excellent service. Honest, timely and fair cost for service. This is a true family owned company…read morethat ensures excellence in service!

UPDATE: So shortly after I posted this Mr Appliance called…read moreme. We talked about my problem. Marty came out and said the board is fine but my washer shouldn't be wobbling like that. He wanted to replace the struts, but didn't want to charge me any more money because he wasn't exactly sure if that was the problem. So he came out again replaced the struts. That didn't work. He said it could be a spot weld that needs re-welded or the ring is shot. Neither is worth fixing since we can buy a new washer for that amount. Mr Appliance didn't charge us any more money. They did right by me and I wish this was a 5 star but one employee needs to learn to keep his ears open to listen to customers and not voicing his opinions. Thanks again for making it right. This place doesn't listen to you. First off I told the office to call my wife, since she is home and I'm at work. I told them that the control board was replaced but it wasn't calibrated and personality checked properly. That is why it is unbalanced all the time. So Curtis showed up and right off the bat said sounds like the motor is going out, front load washing machine never clean your clothes, the pedestals are the problem, shock absorbers are causing it to be unbalanced, and finally said it was the struts are going bad (I mean the shocks). Of course he had to call his boss to confirm. So we gave them $130.00 for nothing. I just wish they had listen to me. I did a lot of research.

Christopher thank for your expertise, knowledge in taking care of our LG stovetop appliance plus…read morealways making our appointments as you scheduled them! Thank You!!!!

I needed a new refrigerator after my fancy LG refrig quit with a repair cost of $1,800. I looked…read morearound and was so impressed with this store. Ron was very helpful and knowledgeable and I really appreciated the help. I bought a nice refrig and picked the day for delivery. They were here first thing and setting it up was easy and it was over before it began almost. I will be going back here for any other appliances I need to replace. I score them a 10 plus. Thank you for working so nicely with me!!

These guys are the absolute best, if you want a quality appliance at a great price this is the…read moreplace to go.. and service is outstanding!

Rich promptly showed up when we had a fairly urgent issue with our dryer. Immediately you can tell…read moreRich is an expert at what he does. He had us all good to go in under an hour and stayed around afterwords for great conversation. He turned a stressful situation for us into a great afternoon! Thank you Rich!

Rich was awesome!! He was on time, professional, fast and did not overcharge us. I would highly…read morerecommend Western Appliance Repair for any of your Dish Washer Repair needs

I had a Samsung washing machine that randomly stopped working (wouldn't turn on). Chris was able to…read morequickly diagnose that the issue was in the main control board and after replacing it, the washer started right up and worked like normal. Saved me hundreds of dollars. He was very kind, knowledgeable, and professional. I will definitely be calling him for any future appliance issues.

From the owner: 18 years experience for all your appliance and service needs.read more

Be forewarned - lake appliance repair is incompetent and cannot perform the most basic of…read morediagnostics or repair. My experience: I bought a new GE fridge from American Freight for my condo in McCall. I plugged it in and it didn't cool down. I called GE and they called Lake appliance repair. They said they only go to McCall every three weeks. So in three weeks a kid shows up with a backpack. After ten minutes he says "good news, the compressor relay switch is not plugged in and I reseated it. It will work fine now, give it 24 hrs." Within an hour I knew it wasn't working so I called them to catch the kid before leaving town. Of course he didn't answer when the switchboard tried to reach him. They gave me a new appointment for another three weeks later. They also ordered a new compressor to be shipped to me. So I began calling repair shops to fix it sooner. Coulter repair in McCall came out promptly and discovered the compressor worked fine but there was no R600 refrigerant in the unit. He said since it was new, he recommended they replace it under warranty. Three weeks later, Lake Appliance Repair makes it out again. Same kid, same backpack, same cursory review. He says he agreed there was no refrigerant and put some in. "I waited ten minutes and the pressure is holding with no leaks." He told me. Again he assured me it's working and claimed "they just forgot to put refrigerant in at the factory, sometimes that happens." He took the compressor replacement with him. Three weeks later, the fridge stops cooling. Apparently the R600 all leaked out. At this point, I can't go any longer without a fridge. I called up Home Depot and had a new one delivered. They moved the now non-working fridge to my garage. I then call up GE warranty assuming I can get a refund and give the fridge back to them. "We do repair or replacement only." They tell me. "And we can't replace it unless repair determines it can't be repaired." So I say fine, send repair so they can determine it's not repairable and issue a replacement which I'll sell or use somewhere else. So GE calls - guess who? Lake Appliance Repair. They scheduled an appointment for, guess when? Over three weeks away. Then, they call back and say that the technician is unavailable three weeks from now and can only do it within the next three days. Mind you it's thanksgiving. I tell them okay fine. Here is a code to get in. They then email me after 6pm to let me know that because I had someone else look at the fridge (who correctly diagnosed it when they could not), they must have "tampered" with it. So they refuse to come out at all and to call GE for someone else. Of course I'll now have to wait two days to call since it's the holidays as they are not open. It apparently doesn't matter that they were the last ones to work on the fridge. If anything is considered "tampered with" or broke, it would be them and they are legally responsible for any damage. Also, per advice I've since received, Lake Appliance Repair is demonstrably incompetent. Why? Because they should have tested the system with a vacuum pump on day one. They should have used a leak detector and tightened all the fittings and brought welding tools, flux and copper lines to make any leak repairs. But the kid that came out appeared to bring none of that with him. At this point I'm glad they refused to repair the unit because I want off their circus merry-go-round.

Prompts service & repair. Very educated in washer, dryer etc. Fixed the problem…read more Very nice and explained how the machine works.

We appreciate the hustle! When a freezer dies over a Thanksgiving holiday the last thing you want…read moreis to wait days to get it fixed. We got a same day appointment and George did a great job. Unfortunately, the repair was too pricey and it made more sense to purchase new (they even recommended the brand) - but we also got a dryer overhaul while they were at it. We will definitely tell others!

Cody's Appliance Repair is by far the most trusted company I've ever hired for appliance repairs!…read more Shane was excellent when it came to diagnosing and fixing our Bosch dishwasher, which had suddenly stopped drying the dishes. He was professional, polite, and took great care when pulling the dishwasher out to investigate the issue. He was well-dressed, respectful of our home, and completely transparent throughout the process. Shane ordered the replacement pump and had it installed just a couple of days later. He even arranged for us to have the first appointment of the day! Not having a working dishwasher was a huge hassle, but Cody's made the process smooth and stress free. This was actually their second visit to our home. They had previously repaired our washing machine, which had been bouncing around during the spin cycle. They quickly diagnosed the issue, had the part the next day, and replaced what ended up being a worn out strut. When something you use every day stops working, it's incredibly disruptive. I know I'm in good hands when I call Cody's. I will always call them in the future. Thank you Shane and Loren for the top-notch service and support!

BEWARE! I rarely leave negative reviews, but my experience…read morewith Treasure Valley Appliance Repair was beyond disappointing. John came to my home to look at a refrigerator that was not keeping food cold, even on the highest setting. He was in my home for no more than 10 minutes. He opened the fridge, pushed two buttons on the control panel, opened the freezer, opened the back vent, and told me the vent was working and the fridge was "cold enough," even though I had told him it was warm on the highest setting. He did not perform any further evaluation. He skipped basic diagnostic steps any refrigerator technician should check, including the evaporator coils, condenser coils, evaporator fan, compressor, start relay or capacitor, thermostat, and defrost system. He also said he could not take a temperature reading because he does not carry a thermometer. What kind of refrigerator technician does not carry a thermometer? I even showed him a second refrigerator in my garage that was functioning properly, and he still insisted the kitchen unit was fine. The service felt rushed and dismissive. He obviously just wanted to make a quick buck, but didn't want to do any work. As a paying customer (the service call costed $100), I expected a thorough assessment and did not receive one. Anyone looking for a company that will truly diagnose and resolve an issue may want to consider a different provider. Update: John advised me to buy a refrigerator thermometer, so I did. It read 45°, and when I called him back, he dismissed it, saying store thermometers aren't reliable. He also said it would take several hours for the fridge to show any change -- even though nothing had been done to it. A few hours later, the temperature climbed to 50°. If you want reliable service in the Treasure Valley, call A1 Quality Appliance at 208-345-6800. They're the ones who actually diagnosed the problem--the refrigerator fan was not functioning--replaced the fan and solved the issue.

Warning,, treasure valley appliance was hired by my insurance company to assess why my washer would…read morenot work, an insufficient diagnoses of my full issues.. Now my washer makes loud noises and so not work right. When made aware of the issue this company said my issue is complete and closed it with my insurance company. My washer does not work and this company does not care. I will never trust this company until it fulfills its original request. I will buy a new washer and lose the money i hired them for.