We have just hired this company 2 months ago. Upon meeting the team , they were prompt , organized,…read moreinformative and listened well . So far so good

We are so happy with Clover's personal professional service. We have had a second home in Breck for…read more12 years. This is our third house check company - and by far the very best. She is dependable and extremely thorough. I would not only recommend Clover but also she is a delightful person and a joy to be around.

We rented our condo for ski season through SRG's long-term rental division. They did a terrific…read morejob! They found good renters who paid a higher rent than we'd anticipated. We were out of the country during ski season, and we were worried about how that would work if something went wrong with our place in Colo., but SRG took care of everything, and even picked up our mail! When we got back to the US, everything in our condo was just fine. We plan to use their services again next ski season.

Horrible start. Due to a "mix up w the cleaning service" we were not able to check in at 4pm. First…read morecompensation was two $5 gift cards for Starbucks and only after my asking was check out time extended however long it takes to get in. I made it clear that I am the only one out of a party of four that drinks coffee so the cards don't do much, and anyone that goes to Starbucks knows $10 won't get you far. We were then "guaranteed" check in within the half hour. 45 mins later we finally get the call so by the time we got the keys and got to unit 147 it was after. Upon arrival we find the owner does indeed seem to be gone but his dog is NOT. This is a problem since there is only a hollow basement door separating his dog from mine. So we call the "after hours emergency number" provided and had to leave two messages before getting a call back. Summit calls the owner and he shows up. Now by this time we have missed the first family event that we drive here from Chicago area for. We decide to bring our dog with us to see if any family was still hanging around and try to salvage the night. My husband runs into the owner - Mike seems to be a nice guy - and is told the man would get what he needs, clean up and take the dog. We come back a couple hours later and not only is Mike still here but his family has joined him and he informs us that they will in fact be in the downstairs unit during our stay. He says he will work with us to give us the access we were promised by Summit to the yard, patio and fire pit. Very nice of him but NOT what we booked this place for. We did not book a private dog friendly place away from the rest of our family to have to share yard time with people we don't know. Keep in mind here that it is advertised that the owner does not stay in his unit while the upper level is rented out. Upon finally spending a little time inside the chalet I find the counters and table are sticky, one of the beds had been made with visibly stained sheets and there are no screens on any of the windows. Yet Summit says they have enhanced cleaning practices. None of this instills confidence that I have my family staying in a clean environment. Everyplace else in and nearby Dillon that is dog friendly is fully booked, so leaving here does not seem to be an option. Horrible start. Due to a "mix up w the cleaning service" we were not able to check in at 4pm. First compensation was two $5 gift cards for Starbucks and only after my asking was check out time extended however long it takes to get in. I made it clear that I am the only one out of a party of four that drinks coffee so the cards don't do much, and anyone that goes to Starbucks knows $10 won't get you far. We were then "guaranteed" check in within the half hour. 45 mins later we finally get the call so by the time we got the keys and got to unit 147 it was after. Upon arrival we find the owner does indeed seem to be gone but his dog is NOT. This is a problem since there is only a hollow basement door separating his dog from mine. So we call the "after hours emergency number" provided and had to leave two messages before getting a call back. Summit calls the owner and he shows up. Now by this time we have missed the first family event that we drive here from Chicago area for. We decide to bring our dog with us to see if any family was still hanging around and try to salvage the night. My husband runs into the owner - Mike seems to be a nice guy - and is told the man would get what he needs, clean up and take the dog. We come back a couple hours later and not only is Mike still here but his family has joined him and he informs us that they will in fact be in the downstairs unit during our stay. He says he will work with us to give us the access we were promised by Summit to the yard, patio and fire pit. Very nice of him but NOT what we booked this place for. We did not book a private dog friendly place away from the rest of our family to have to share yard time with people we don't know. Keep in mind here that it is advertised that the owner does not stay in his unit while the upper level is rented out. Upon finally spending a little time inside the chalet I find the counters and table are sticky, one of the beds had been made with visibly stained sheets and there are no screens on any of the windows. Yet Summit says they have enhanced cleaning practices. None of this instills confidence that I have my family staying in a clean environment. Everyplace else in and nearby Dillon that is dog friendly is fully booked, so leaving here does not seem to be an option.

Before starting the review I would like to let everyone know we don't usually leave bad reviews (or…read moreany reviews for that matter), but with the terrible experience that we had we feel a review is our only way to express our frustration with this company. We are very displeased with PMI Summit Colorado. We booked our reservation though VRBO in April 2025 for our large family ski trip set for March 2026. After crossing the state line into CO we called PMI Summit Colorado to find out why we had not received check-in instructions as we usually receive them 1 day before or at least the morning of our stay. After 2 hrs on the phone with PMI they stated they never received a booking from VRBO for our stay and that the property had been reserved in October of 2025 for 3 weeks during March of 2026. We had to scramble to find another place to stay for 4 nights with a large family during one of Colorado's busiest times of year. After further investigating, we found out PMI cancelled our reservation once they had a booking set for a longer stay likely at a higher rate than what we had booked it for. PMI had cancelled our reservation without any cause and did not notify VRBO of the cancellation. We know this because our credit card report shows charges for the hold fees from both VRBO and PMI during April of 2025 then a credit from PMI for the hold fee during October 2025. We searched our email to see if PMI notified us of the cancellation and found an email that we would not have opened due to it looking like spam from PMI cancelling our reservation without cause or any explanation. PMI lied on the phone saying they had not received the booking from VRBO. It was unethical of PMI to cancel our reservation because a reservation for longer stay, likely at a higher rate was requested by another party. PMI did not notify VRBO of the cancellation as VRBO still showed the trip as reserved and continued to send notifications as trip came closer. PMI left us stranded in CO without any support. Long story short, do not book with this company, even through VRBO. They will cancel your reservation without cause if they have a better deal on the line. I will never us this company again, and I only hope that this will help guide future families to a better experience than we had.

PMI managed short-term rentals for our cabin for three years. I appreciated that they were able to…read moreclean on the day of each renter's departure, allowing us to do a one-day turnarounds, so I'm awarding two stars instead of one. But there are many problems. They charge $60 to inspect the property after housekeeping completes their work. Supposedly that pays for them to look for damage or theft and make sure furnishings are returned to their original location. However, we were never notified of obvious damage following rentals and they paid no attention to our requests related to the arrangement of furnishings. In fact, our requests related to furnishings were treated with the same disdain as every other contact we had with this company. Their billing practices were also a concern. They would add charges to their invoices without any notice or discussion. If a renter called and asked them to provides services, we never found out until there was no chance of recovering those costs from the renter. Most recently they added a $55 for every rental for "trash removal". When we questioned this, the response was their typical disregard for us. Then we terminated our service because, at that point, they were charging $350 per rental. They had raised their prices without any agreement from us. Then they charged another $200 for early termination! (Termination of a price structure we had never agreed to.) Over the two years of experiencing their business practices and attitudes, I simply paid whatever they charge because I have no doubt these people would have put a lien on our property. This is a nasty business and I suggest that you stay away.

I've had an absolutely nightmare of an experience with this management company. They're incredibly…read moreslow to respond, bordering on nonexistent. They have no urgency on helping tenants. The dishwasher never drained properly, leaving a stagnant pool of water for weeks. Disgusting and unlivable. Whether it's a vacation rental or a long-term lease, my advice is simple: Avoid this company at all costs. Unless, of course, you enjoy taking ice-cold showers and living with appliances that barely function. In that case, they're the perfect choice for you! Try having no hot water for weeks and then charging your tenants extra when they're forced to leave. Oh yeah, there only good review is from someone THAT WORKS FOR THE COMPANY. Go figure.

Check in instructions are easy and contactless, and we received a great property guide book to look…read moreat before we headed to the property. We received a text when we were able to check in (in our case, we were allowed in early), and the staff was great about communicating everything we needed to know. They have an emergency after hours phone and when we had a question it was answered right away. Wonderful property that we stayed at (Lago Vista!) and they have some great options on their website!

Jocelyn helped us buy a condo in Silverthorne. We highly recommend her. She has a great knowledge…read moreof the area, gave us lots of advice that helped us get to the right choice and overall was a pleasure to work with. Once we decided on the property, she was very helpful in the negotiation with the sellers, and her team did a great a job in keeping everything on track for the close. Overall, the process was super smooth.

Amazing customer service and communication! I highly recommend the Skinner Team and appreciate…read moretheir support!

We have a rental property in Fort Morgan managed by Reed. I have not been pleased with Reed…read moreProperty Management since we began working with them a couple of years ago. The reason we switched to them is that our old property management company could not maintain good housecleaners. Reed has done well in this area, but that is about it. Reed's owner site is archaic, they take weeks to pay owners their monthly earnings, and they require renters to come to their office for keys (communication with the company and difficulty with check in is our only complaint from tenants!). We recently had to do our own research on rental prices in the area since our house was not renting well and only then realized that they had priced our home the same as homes with ocean views. Overall, I would not recommend using them if you are a property owner.

This management company does not get back to you in a timely manner, does not answer questions when…read moreasked, and does not perform bookkeeping very well. Not recommended and very frustrating.

Aly and the entire team at Omni Real Estate have been property managers for my house in Summit…read moreCounty for more than 10 years and have done a wonderful job, above the requirements and always responsive to new requests and requirements. They are respected throughout the County and able to solve any challenge in a timely, cost-effective manner. i highly recommend them.

Beware if you rent with any sort of help through this agency! I rented a home with help from Aly…read moreCouette and the home never had CO2 monitors, there was rat evidence when I moved in, and now 73 days after I moved out, I have not received the deposit refund from the homeowner even though she claimed to be facilitating my refund, so now I am having to waste more time and resources to go to court. Summit County slum lords!

Sarah and her crew do an AMAZING job! They are friendly, professional, hardworking and trustworthy…read more The cleans are very thorough and meticulously done. She responds very quickly and goes above and beyond to make her customers happy. Highly recommend!

From the owner: 2nd Home Management. Luxury Home Cleaning. Real Estate Sale Support…read more

This is the 2nd time I have stayed at a Summit Rentals property. The service is incredible, a…read morecompany that goes out of their way to make you feel at home and so accommodating. I cannot thank David and Mary enough for making my last minute rental happen. The home was beautiful, beyond my expectation, clean and so welcoming. Top service and highly recommend Summit Rentals!!!!!

I booked a reservation for one of the properties Summit Retreats owns through Airbnb. 10 hours…read moreafter booking the reservation my basement flooded. I reached out to the host Daniel and informed him of my circumstance, he said, tough luck and refused to refund my money. Buyer beware renting from this company and Airbnb.

Repaired clogged discharge pipe from washing machine & replaced toilet seal…read more Very impressed with their quality of work. Job was handled efficiently & timely. Also extremely helpful & friendly. Fee was fair & reasonable. I plan to use Roz for all my plumbing concerns. Thank you Roz.

From the owner: Hey there, my name is Koz — a local contractor here in Summit County and the guy behind Mountain…read moreHaus. We have a great team ready to tackle your project! We handle everything from full remodels down to the everyday handyman fixes that keep a home running right. Our crew specializes in interior and exterior painting, deck restoration and new deck builds, and all kinds of custom work to bring your ideas to life. If you can picture it, we can help build it. We also offer boutique-style property management, giving homeowners hands-on, reliable care without the “big company” feel. If you’re looking for quality work, clear communication, and a team that actually shows up and cares — let’s talk.