Unfortunately the water quality was TERRIBLE!! The water was SO salty, we couldn't even brush our…read moreteeth with it, cook with it and it Dried out our skin so much. Also the hot water was an issue, it was practically non existent. Within 3 minutes the shower was cold. Making it very difficult to shower at all, especially with 4 guests. Being someone who enjoys a nice hot shower, this was a huge disappointment, couldn't even wash my hair, worst than the beach water salty. Unableto use the bathtub with jets, due lack of how water. Spectacular view!! The hummingbirds and chipmunks are aborable. Great outside fire place. Be careful with the stove top, it can be easily turned on by accident. Stayed in Golden Colorado

Just checked out of Sky Run rentals in Snowmass Colorado. DONT RENT THERE. Inaccurate description…read more The refrigerator did not reach barely above luke warm. Our neighbors said the same thing. Called and they said they would fix it but did not. Went a week with lukewarm eggs. Milk, meat, etc. Proptert details said they had iron and board but they did not. Also stated that all unites had microwaves but ours did not. So the food we cooked we had to reheat in the over. Pots and pans were disgusting, sheets had stains on them. The freezer had the owners facial products in the ice box (SKIN ROLER DEVICE).... Disgusting. We had to take 5 minute showers because the hot water would go out quickly. First 2 nights I tool cold showers. The propert listing shows a beautiful, open utility closet with a stacked washer and dryer set. We got there and the owners stuff was stacked to the top of the closet and the door was closed with a lock on it but they forgot to lock it. We could not even open the washer and dryer to use them because there was so much stuff.​​ the listing clearly stated WASHER. When addressing this with the property owner she did nothing to fix the refrigerator issue. She stated the washer and dryer were not for guest use. After leaving a review in Vrbo, they gave us a 1 star rating as guests lol. All we asked for them to fix thru our entire stay was the refrigerator. Did not complain at all, not, once about anything else. DONT STAY THERE. It was a complete bomb. 2700 bucks for a week with lukewarm food, lack of warm water, and no access to the washer that they clearly advertise.

We have just hired this company 2 months ago. Upon meeting the team , they were prompt , organized,…read moreinformative and listened well . So far so good

We are so happy with Clover's personal professional service. We have had a second home in Breck for…read more12 years. This is our third house check company - and by far the very best. She is dependable and extremely thorough. I would not only recommend Clover but also she is a delightful person and a joy to be around.

What a gorgeous mountain home, close to slopes, restaurants and shops. The house is as advertised…read morebut even more beautiful in person. Be warned, there are a lot of steps from parking to front door and entryway to the main level. We were fine (but I sure do need to get more fit) but someone with any mobility disability would need assistance. We 100% recommend this place and hope to return again.

The location is great! Overall, the condo was below fair. Very outdated, holes, sunken and bad…read moretiles on floor, broken appliances (coffee maker leaked, Microwave locked up buzzing often, stove glass cracked, a TV system impossible to figure out if even works we never got anything to watch, 5 remotes on table with no instructions for anything, lights were out (lower quality all around). Blazing Saddles #102. The check in was fine. Support did answer emails and a call. So, people around but did not help. They said they would contact HOA about "No source found" for TV. We tried all the obvious things but nothing worked. Internet seemed to work but nothing on TV from all input sources. We called to report Broken glass and microwave so they did not try to make us pay for already damaged items. We requested compensation and mgmt. offered 10% off on our next stay which since the rent was a fraction of the total ($241) came out to $5.31. We declined as unacceptable and decided to rate it as we found it - unacceptable. Unfortunately, after the fact we saw very negative reviews for the management by Summit County Management Retreat. Many of the negative reviews SCMR just replied saying the people were wrong. Very poor experience and our thinking was that if an inept mgmt. team were not involved the owner would be able to respond much better. We stayed in this building before and with direct contact with the owner greatly helped to get things straightened out right away. This mgmt. said they only respond to emergencies (we assumed like water, heat and power,) not tv or appliance failures. For the price paid I would 1). Never stay at this unit again. 2). Never stay anywhere managed by SCMR!

Before starting the review I would like to let everyone know we don't usually leave bad reviews (or…read moreany reviews for that matter), but with the terrible experience that we had we feel a review is our only way to express our frustration with this company. We are very displeased with PMI Summit Colorado. We booked our reservation though VRBO in April 2025 for our large family ski trip set for March 2026. After crossing the state line into CO we called PMI Summit Colorado to find out why we had not received check-in instructions as we usually receive them 1 day before or at least the morning of our stay. After 2 hrs on the phone with PMI they stated they never received a booking from VRBO for our stay and that the property had been reserved in October of 2025 for 3 weeks during March of 2026. We had to scramble to find another place to stay for 4 nights with a large family during one of Colorado's busiest times of year. After further investigating, we found out PMI cancelled our reservation once they had a booking set for a longer stay likely at a higher rate than what we had booked it for. PMI had cancelled our reservation without any cause and did not notify VRBO of the cancellation. We know this because our credit card report shows charges for the hold fees from both VRBO and PMI during April of 2025 then a credit from PMI for the hold fee during October 2025. We searched our email to see if PMI notified us of the cancellation and found an email that we would not have opened due to it looking like spam from PMI cancelling our reservation without cause or any explanation. PMI lied on the phone saying they had not received the booking from VRBO. It was unethical of PMI to cancel our reservation because a reservation for longer stay, likely at a higher rate was requested by another party. PMI did not notify VRBO of the cancellation as VRBO still showed the trip as reserved and continued to send notifications as trip came closer. PMI left us stranded in CO without any support. Long story short, do not book with this company, even through VRBO. They will cancel your reservation without cause if they have a better deal on the line. I will never us this company again, and I only hope that this will help guide future families to a better experience than we had.

PMI managed short-term rentals for our cabin for three years. I appreciated that they were able to…read moreclean on the day of each renter's departure, allowing us to do a one-day turnarounds, so I'm awarding two stars instead of one. But there are many problems. They charge $60 to inspect the property after housekeeping completes their work. Supposedly that pays for them to look for damage or theft and make sure furnishings are returned to their original location. However, we were never notified of obvious damage following rentals and they paid no attention to our requests related to the arrangement of furnishings. In fact, our requests related to furnishings were treated with the same disdain as every other contact we had with this company. Their billing practices were also a concern. They would add charges to their invoices without any notice or discussion. If a renter called and asked them to provides services, we never found out until there was no chance of recovering those costs from the renter. Most recently they added a $55 for every rental for "trash removal". When we questioned this, the response was their typical disregard for us. Then we terminated our service because, at that point, they were charging $350 per rental. They had raised their prices without any agreement from us. Then they charged another $200 for early termination! (Termination of a price structure we had never agreed to.) Over the two years of experiencing their business practices and attitudes, I simply paid whatever they charge because I have no doubt these people would have put a lien on our property. This is a nasty business and I suggest that you stay away.

I booked a reservation for one of the properties Summit Retreats owns through Airbnb. 10 hours…read moreafter booking the reservation my basement flooded. I reached out to the host Daniel and informed him of my circumstance, he said, tough luck and refused to refund my money. Buyer beware renting from this company and Airbnb.

This is the 2nd time I have stayed at a Summit Rentals property. The service is incredible, a…read morecompany that goes out of their way to make you feel at home and so accommodating. I cannot thank David and Mary enough for making my last minute rental happen. The home was beautiful, beyond my expectation, clean and so welcoming. Top service and highly recommend Summit Rentals!!!!!

We had an outstanding experience working with the Skinner Team and at Keller Williams on both the…read moresale and purchase of our home in Frisco, CO. From day one, the level of professionalism, communication, and market knowledge stood out. Anne and Kat kept us updated with detailed analytics on showings, prospect activity, and market interest throughout the listing process, which gave us real confidence in our pricing and strategy. The property preparation, positioning, and marketing were truly best in class. The photography, interactive staging, and overall online presentation of our listing were exceptional. Beyond the results, what really set Anne and the team apart was the personal touches. She and her team treated us like partners in the process, not just clients, welcoming feedback and adjusting quickly whenever needed. The thoughtful gestures along the way made the entire experience feel personal, not transactional. If you're buying or selling in the Frisco/Summit County area, we can't recommend Anne Skinner and her team at Keller Williams highly enough. We felt supported every step of the way and would work with them again without hesitation.

Jocelyn helped us buy a condo in Silverthorne. We highly recommend her. She has a great knowledge…read moreof the area, gave us lots of advice that helped us get to the right choice and overall was a pleasure to work with. Once we decided on the property, she was very helpful in the negotiation with the sellers, and her team did a great a job in keeping everything on track for the close. Overall, the process was super smooth.

I've had an absolutely nightmare of an experience with this management company. They're incredibly…read moreslow to respond, bordering on nonexistent. They have no urgency on helping tenants. The dishwasher never drained properly, leaving a stagnant pool of water for weeks. Disgusting and unlivable. Whether it's a vacation rental or a long-term lease, my advice is simple: Avoid this company at all costs. Unless, of course, you enjoy taking ice-cold showers and living with appliances that barely function. In that case, they're the perfect choice for you! Try having no hot water for weeks and then charging your tenants extra when they're forced to leave. Oh yeah, there only good review is from someone THAT WORKS FOR THE COMPANY. Go figure.

Check in instructions are easy and contactless, and we received a great property guide book to look…read moreat before we headed to the property. We received a text when we were able to check in (in our case, we were allowed in early), and the staff was great about communicating everything we needed to know. They have an emergency after hours phone and when we had a question it was answered right away. Wonderful property that we stayed at (Lago Vista!) and they have some great options on their website!

Loved working with Peak Property. We rented from Peak Property various times in the summer,…read moretotalling about 40 nights in various condos on Baldy mountain. They were easy to work with, enjoyable to talk with when we were in the office, and were flexible with our needs. Check-ins were on time, condos were incredibly clean, and condos were priced VERY reasonably. Peak Property is all about serving their customers, I could not recommend a property management company more highly!

From the owner: Peak Property Management has been helping guests enjoy Breckenridge, Colorado since 1986. We have…read morelocations throughout Breckenridge. Choose from Ski-in/Ski-out, Shuttle Serviced or Secluded Sites. These properties range in size from Studios to 5-bedroom Homes. Each is close to our charming historic Victorian town and the Breckenridge Ski Resort. Our website has a complete description and photo gallery for each property. You can check availability and book your reservation on-line. It also has information about our Breckenridge lodging, lift tickets, ground transportation, and ski rentals. Please call our friendly staff, email your request or visit our website so we may help you enjoy your visit to Breckenridge!

Repaired clogged discharge pipe from washing machine & replaced toilet seal…read more Very impressed with their quality of work. Job was handled efficiently & timely. Also extremely helpful & friendly. Fee was fair & reasonable. I plan to use Roz for all my plumbing concerns. Thank you Roz.

After multiple calls and messages there is no response. I want to discuss a project and maybe…read moreongoing support. Too bad they aren't responsive after a week of messages and waiting

We booked a last minute condo managed by this company the day before our arrival date. After…read morebooking we received an email telling us that there was a payment issue. I re-entered my card info 2 different times and kept having issues. The morning of our arrival, I received an email saying that if I don't enter payment information, my reservation will be cancelled. I entered in a new card and called to try and sort it over the phone. No answer. Left a voicemail, and hoped that the new card information worked. Shortly after I received a cancellation email. Again, I called - No answer again. So I left another voicemail. I was able to get a hold of a person via the sales office number, who was finally able to get someone to call me back. They told me that the room was already rebooked because there is a wait list (mind you, I booked the room the night before our stay) and that there was absolutely nothing they could do, leaving us to find a place on our own. The lack of communication and they way they communicated the issue was completely unprofessional. For someone looking to have your property manage here, I can only assume that the other services they provide are equally as unprofessional. I'd want the piece of mind that the company managing my guests are treating them with the utmost importance. Next time, I'll be sure to avoid any property managed by this company.

RJ and mountain management team has been one of the worst experiences I've ever had with airbnb, or…read moreany other lodging service. We were going to be traveling to an event that has been tragically canceled. Unfortunately for my large group of 16 the majority of us had to cancel due to virus outbreak for safety and health issues. I was hoping to get a full refund due to the "epidemic disease and illness" section in airbnb's "extenuating circumstances" policy, but I was sadly mistaken. Every time I mention it to the hosts they always respond with the same soulless automated response of "we are sticking to our refund policy". I understand that they are a business and stick to policies, but I thought being in a pandemic there would a little sympathy. There is no sympathy to be found on their part even though multiple people in our party are currently sick with the coronavirus and have been advised to Quarantine. Currently I am waiting to here from the airbnb support team to see if I will be losing over $700 to this greedy terrible organization. My advice if you are looking for an airbnb go with literally any other option than the listings provided by this team. They do not treat you with respect and they do not treat you like any normal human would.