1. Basement Solutions

1. Basement Solutions

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Basement Solutions

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NV Waterproofing & Foundation Repair

NV Waterproofing & Foundation Repair

3.7
(61 reviews)

Service and repair did not meet expectations. Clear expectations were not set and it is u…read morebelievable to me that leaving a finished product (see picture) is acceptable.

Working with NV Waterproofing was a disappointment from start to finish, and I wish I'd trusted my…read moreinstinct multiple times throughout the process when the red flags popped up. The initial sales person was a classic over-seller and promised the world while simultaneously doing a very surface-level review of the situation, ultimately concluding that we were in need of an indoor water mitigation system and sump pump. The sales process was tortured, over-the-top, and ended with the classic "same-day-only discount" proposal (red flag number 1). The scheduling process and lead-up to the project was radio-silent with no preparation on what to do or what to expect from the project manager or the sales person until I reached out proactively. I had to call the morning the project was set to begin to even know if they were coming or not (red flag number 2). The project itself eventually began and within less than an hour it became obvious the source of the leak was in fact a burst pipe and not ground water coming in through the basement. I called the office and put a stop order on the work at which point they immediately became very cagey about what options were available to me and from this point on once again went radio silent (red flag number 3). Upon reaching out to the office multiple times (via both email and phone) to address the issue and seek at least a partial refund of our deposit for the issue, they took 3+ days to even respond, and when they did, claimed that despite obvious pictures pointing to the pipe being the issue, it could have been ground water at the same time and they were unable to provide any refund of any kind (red flag number 4). I get that I signed a contract. I get that they planned and scheduled the work. I also now have learned an expensive lesson about trusting my gut and being more proactive about my concerns. But they're supposed to be the experts! And the fact that they took absolutely no responsibility for having done a poor assessment of the situation up-front and then pretended like they were actually still right about it was disappointing and embarrassing. I can't in good faith recommend working with this company to anyone.

VM Drainage & Erosion Solutions

VM Drainage & Erosion Solutions

4.2
(82 reviews)

We have been in communication with VM Drainage and Erosion Solutions since March 12, 2026 regarding…read moreproblems with two projects which they completed on our home. In 2021 they completed a waterproofing project which carries a 12 year warranty, and in 2022 they completed a patio installation which carries a 5 year warranty. As of April 22, 2026, VM Drainage and Erosion Solutions has not provided a solution to either of these problems. Our foundation wall was bowed before VM Drainage and Erosion Solutions excavated and waterproofed our home in 2021. We showed the bowed wall to VM Drainage and Erosion Solutions before the excavation began, and they recommended proceeding with the project without reinforcing the wall. We began to see small cracks in the foundation wall shortly after VM Drainage and Erosion Solutions completed the waterproofing. We showed the cracked wall to VM Drainage and Erosion Solutions before they installed our patio in 2022. VM Drainage and Erosion Solutions assured us that the cracks were not a problem. However, the cracks have grown substantially since then, and an independent structural engineer has confirmed that the wall is failing. In addition, the patio is sinking, the exterior waterproofing membrane is slipping, and there is a damp smell in our home near the cracked wall. In order to provide access to the cracked foundation wall for repairs, our patio will have to be removed, and the exterior of our home will have to be excavated again. Once the engineer's recommended repairs have been completed, the wall will have to be waterproofed again, and our yard will have to be regraded again. Finally, our patio will have to be reinstalled. We paid VM Drainage and Erosion Solutions to do all of this work in 2021 and 2022 because we trusted their professional opinion about our foundation wall. We now have to pay another contractor to do all of this work again so that our foundation wall can be reinforced. VM Drainage and Erosion Solutions has stated that they will not honor the warranty on the waterproofing project because the man who estimated the project is no longer employed by VM Drainage and Erosion Solutions. They have not provided details about how they will honor the warranty on the patio installation. We will update our review if VM Drainage and Erosion Solutions honors the warranties on their work. In the meantime, we cannot recommend VM Drainage and Erosion Solutions.

I recently hired VM Drainage and Erosion to build a retaining wall in my backyard, and once again,…read morethey delivered excellent results. The team arrived on time, completed the project as scheduled, and even reinstalled my fence--all within budget. This wasn't my first time working with them. I previously hired them in the summer of 2021 for a retaining wall and French drain installation. Their pricing and quality workmanship brought me back, and I'm glad I chose them again. I've already been in touch with them about future driveway and concrete work because I know they'll do a great job. If you're looking for reliable, professional, and fairly priced work, I definitely recommend VM Drainage and Erosion.

Exterior Waterproofing Experts

Exterior Waterproofing Experts

4.7
(36 reviews)

These are the people to choose if you want it done right! The team communicated throughout the job…read moreand we are so glad we chose Drainage & Erosion solutions. They put a vapor barrier down on two sides of our home and did regrading to hinder water from entering our basement. During the work, a 4x4 crack was found in the foundation that we added onto our contract to have it sealed. Four downspouts were re-routed underground to get water away from the house and clean outs added. This type of work is expensive but our worries are gone!!!

Why am I taking a bunch of pictures of my grass in the winter? Because this grass used to be very…read moremuddy. We recently installed French drains through Exterior Waterproofing Experts after getting four estimates total and I will say outright this company is the most knowledgeable of any I had interviewed. One of the owners is a hydrologist and he is part of Clifton Contracting. They brought up how you shouldn't do a runoff close to the street because it causes ice on the road which no other company had mentioned. He told me how they install legs in the ground and addition to the main ditches to help distribute water better. And we made a plan to do a u shape around the house with two pits underground that replace above ground stone pits we had before. They installed pop-up drain outs near the front and after two heavy rains I'm already impressed of how well the system dries out compared to before. They also do a lot of outdoor landscaping, patio work, outdoor spaces and more. I was incredibly impressed with them. Feel free to DM me if you want me to discuss who else I interviewed. Also now is the great time to do it because it's "winter" and prices are lower than when they would be during normal times. Highly recommend. Contact Evan at 571-599-0528. He texts too.

Basement Solutions - waterproofing - Updated July 2026

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