First project- bad communication from salesperson who was fired or quit. Work quality was decent…read morebut details like caulking gaps made me worried, but they said they would come back to fix and they did. Second project- Bay window ordered, said it would arrive on October 2nd to their warehouse. I had to call the day before install (October 13th) to find out what time they would arrive, and they didn't even receive the bay window yet and need to push the install. No call to tell me it was delayed! Install went well until I noticed the poor quality wood they used for the bay window frame (huge gouges in the wood) and crack in corner of the bay window. Salesperson was totally disengaged and did not follow up as I would expect. Absolutely horrible customer severs, only one person has the answers and they are not easy to get a hold of. Attempted to take the window screen off the garage window for winter I then noticed that the installer had caulked my window screen to the window frame. This was extremely alarming as this is very basic to do and to understand that caulk doesn't belong there. I asked to speak with the owners multiple times and finally called me in December and I had to explain everything to him and he didn't even have my file in front of him. I negotiated and they only would offer a discount if I signed an Non-disclosure agreement, very sketchy practice. This is how they maintain a good review/rating! This has been a extremely disappointing experience, especially as a returning customer who didn't' have best experience the first time. Lesson learned! I will not be reaching out to them for my future big money projects like the siding and roofing of my home and neither should you! They should hire more customer service people and skilled installers and stop spending their company money on the annoying TV adds. They do not care about you as the customer and this experience has proved it to me! Stay away from this horrible business! I wish I had!

We had our roof replaced yesterday by siding unlimited and we could not be happier. The entire…read moreexperience from quote with Dayton, Sales Rep, to the crew that installed the roof and cleaned up our yard, and I mean they clean up. I got 4 quotes from different companies and Siding Unlimited won our business and I highly recommend them.

Our "premium line" home was constructed with builders' grade double-hung windows, and in winter,…read moreyou could feel cold air shooting up out of the slider track, springs broke constantly, and condensation was a big problem, especially in winter. A friend, who had a high-end house, had his windows and patio door replaced by HomeSealed with Okna products, a brand I had never heard of. I was so impressed with the quality and looks of his windows and patio door, I called HomeSealed and arranged for replacements. I love the windows. It's 0 degrees F right now, and I can run my hand around the windows, and not a draft anywhere. Same with the patio door. The windows are easy cleaning, they lock securely, and the install job was great, with little damage to exiting trim. Great warranty too and an easy online service portal if something is not right. I had rental units and used a discount window company for replacements, and those windows failed frequently. You get what you pay for, and this is an investment that will last many years and pay for itself in fuel savings. If you have the funds for Pella or Anderson's best, you ought to check out Okna. If you're thinking about windows from a big-box store, good luck if there's an install problem, or parts/ warranty service are needed.

Can't frankly say how good they are at the job - because they failed at the sales cycle…read more For four windows in a base configuration, they were north of $14k. To put in perspective: Home Depot installed the highest end Simonton windows possible with the specs requested and came in at around $7k installed. Which means that HomeSealed has excessive profits padded in. So...if you don't care about the money side, they might be perfectly fine to work with as a local outfit. EDIT: laminated was requested as a cost compare option, not a requirement. Even if laminated were a requirement, Home Depot's was still cheaper by over $3k. Fact is - as we said - HomeSealed is just priced higher because they don't use every manufacturer, they only use the ones they use, which tend to lean the higher cost. That's what we said: they might be fine at their job and you might want the best of whatever, maybe they're fine. BUT...if you're like 95% of homeowners who feel that significant pricing differences for basic things like colors is illogical, HomeSealed isn't for you.

Got a quote from Argo glass to repair the runners on a patio door, replace the lock, and added new…read morescreen to the screen door. The Argo techs came on time repaired everything to our satisfaction and kept everything neat. We appreciate the skill of both technicians and would certainly use them again for any glass or service repair that they offer. Rich and Karen

This review is for a replacement home window glass. First, a tech came out to measure. Then, the…read moredual pane, lo-e with argon sealed unit was brought to my home and installed in less than 15 minutes. It was that easy! The tech is very courteous and professional. Thank you, Vadym. It is very warm in the area near the glass and there isn't any moisture build up around the frame. The price was very reasonable, too! I would definitely recommend ARGO Glass and Windows to anyone who needs a quality replacement.

Just had two new doors installed and they did an awesome job. They also wrapped the wood on the…read moregarage. Next to have windows or the other door set done. Thanks for the great work.

From the owner: Serving the public since 1993, formally as J. C. General Contractors. HomeLite is the result of a…read morecompany expansion in 1999, that became necessary in order to meet the growing needs of the community.HomeLite Custom Windows is a locally owned and operated, full service company. We provide sales, installation and service of Great Lakes Windows and much more.Great Lakes Windows are vinyl replacement windows that are custom-made to eliminate costly remodeling associated with standard sized windows.HomeLite also offers a full range of home improvement products including, but not limited to: patio doors, entry doors, storm doors, siding, gutters and gutter protection.We are committed to bringing our customers professional friendly service, high quality products, factory direct pricing, expert installation, and a lifetime-transferable warranty.HomeLite is state licensed and fully insured. As members of NARI we adhere to a strict Code of Ethics. We are members of the Better Business Bureau and are happy to furnish references upon request.

I needed a very small siding repair. I was NOT interested in a two step process with an estimate…read morefrom a salseperson followed by a visit from the actual workers. I made that very clear to the scheduler. The scheduler confirmed that that could be done. I subsequently received an email confirming the appointment. I replied, repeating my insistence that I simply wanted the repair made in a single visit without a separate visit from an estimator. Sure enough, an estimator arrived 20 minutes late without any equipment. He was downright rude when I complained, saying "no one does business that way." I told him that Guardian was put on notice at least twice that I was not interested in a two step process. I would not have bothered taking time off from work had they simply told me they required a two step process. At my request, the manager called me, and I explained the situation. She was pleasant on the phone and said that she would she she could find someone in the organization to address the issue. I forwarded the earlier email for her records. She promptly acknowledged receipt. That was all two weeks ago. I never heard from her again. She did not respond to three follow-up emails of increasing urgency. The repair still have not been made, and I am back to square one. I DID receive a robotext asking me to rate my experience. (eyeroll). Stay away from these people. They are arrogant and beyond worthless unless you have a major project, and even then you have to worry about how they respond to a problem. Dear Guardian: am sorry I am not worth your precious time. It will not happen again.

Have had a LOT of communication with Guardian over the past few years. They did a sealant on our…read moreroof, but due to the age of the roof that plan did not hold up - they did explain to us that we really should have a new roof, which we agreed with and they subsequently gave us a credit off of the original quote. Workers were very diligent and hard-working. The project managers had to deal with extra problems that were uncovered when the old roof was taken off - many layers and uneven spots, for which we did pay extra. Our problem is with the follow up. While our manager/site boss - not exactly sure what his title is -was communicative during the process and did come back to follow up with some debris that was left in the gutter, etc. we told him that our large front bush got damaged. He assured us that they have a company that they work with, and that he would have them get in touch with us. That was three months ago, and I have sent him five texts, none of which were answered. While the roof itself seems fine, the lack of follow-up communication does not bode well for potential future problems.

We had 4 windows installed and after spending $14,798.00 for them, we started having problems with…read morethem being crafty all around the frames of all of them. A screen was damaged by wind, and we were told quite nastilly that it was "too bad, we don't cover screens in the warranty." They had the gall to send a guy out and offer to replace our picture windows, which alone would have cost as much as the 4 we have, we were told that when we were roped into the 4. I wouldn't let them put a window in a bird house. ​*drafty

We had replacement windows about a year ago using Renewal by Andersen. They did a great job. One of…read morethe windows, however, had some problems with the latches and the sash, so they promptly ordered a replacement sash. Yesterday two of their guys, Loren and Antone came and installed the replacement. They did an excellent job and were super friendly. They worked on it for at least an hour and finally got it adjusted. Thanks you guys!! I highly recommend Renewal by Andersen. PW

1 month ago Update…read more2: After Just a year, I had a piece of the siding they installed blow off my house and a piece of masonry fall off because it was not installed properly. I am having to make multiple repairs due to mis-cut pieces of siding and trim metals. Obviously won't be taking advantage of their warranty since they were so terrible to deal with the first time and did such a terrible job with the initial install. Update 1: After my initial review posted here and on BBB, I received an email from The Edge threatening me to either take down my review or they would retaliate with a message of their own full of half truths and misinformation to try and discredit me and my family. Buyer be ware. Original: H​ired for insurance claim replacement of roof, siding, and gutters. Sales team is nice, and did a good job working with insurance company. Website over promises. Work was performed by many different subcontractors crews that mostly spoke Spanish only, and sometimes did or did not show up. Much of the work was done incorrectly and had to be redone in some instances up to three times. Project was not completed in a timely manner. Charged the full amount of the insurance payment. Not a good value.

Edge did our roof and was extremely helpful with the insurance company. They were very…read moreprofessional, the workers did the work in an organized and safe way and they were done in a couple of days. I would highly recommend Edge.

I have used Elite Exteriors for my home and rental properties. They have excellent communication…read moreand great pricing. My entire subdivision has had their roofs or siding done by them without a single issue. I can't recommend enough.

Highly recommend elite. they work diligently, were on time and very professional. Work was…read moreoutstanding.

I had Abby windows replace all windows in my home about 5 or 6 years ago. Had to have 4 windows…read morefixed for various problems. I called them about another double hung window that would not remain because the counterweight mechanism broke. Because the labor part of the repair has expired I have to fork a couple of hundred dollars to get the new parts installed. I had contact with their repair person and he came out to see what needed to be fixed. That was about middle of November. I called after Thanksgiving to see what was the status of my repair. I texted the phone number I had and still no reply. I can understand delays but the lack of communication is very poor. I would not recommend this company based I my experience. On a grade of 1 -5 this is a 1. Mark R.

My wife and I recently had a quote for a new entr door and storm door...the quote was for $11,000…read more What bothers me most, the sales person who said these door are built in The USA...also said that price would fluctuate due to TARIFFS!! If this product is MADE IN THE USA...is there really any tariff. Also $11,000 for any en door is absurd.