What a great place this is! Thought I knew what I was doing.....but it's like thinking you can…read moreperform surgery on yourself. Thank you, thank you for your assistance. You truly are professionals! I couldn't have done it without you!

Really like this place. Good variety of choices in a smaller scale store. Becky was wonderful to…read morework with, works hard to help you get just what your looking for. Very pleased!

What a great store!! I've been dealing with them for many years, both as a customer and a designer…read moreusing them for my projects. It is very easy to fleece customers in the carpet business and many do. But not Sheppard's!! They are honest, kind, helpful and friendly. Andy Sheppard is the third generation owner along with his wife, Heather. We recently needed a replacement carpet for a large area at our business. We expected to get the same thing, but Andy suggested carpet tiles. Better wearing, we can replace sections of tiles as needed and less money!! It's now installed ( in four days) and it's perfect! What big box store will give you this service? None. SUPPORT SMALL BUSINESS!! CALL SHEPPARDS TODAY!

This company was wonderful to work with! Due to major problems with my cabinets my project was…read moredelayed for a month. I had been without a kitchen sink for 6 weeks! Granite & Marble By Design came out and measured the same day that I called and installed my new granite kitchen countertops the very next day. Nice people, professional, polite & well trained staff! Plus, their price was much cheaper for the same granite as another company in town. I am doing my bathrooms soon and will be sure to have them do those countertops as well.

We purchased our granite and kitchen sink from Granite and Marble by Design. They were the best…read moreprice, had great service and were very easy to work with. I recommend checking them out if you're thinking of buying new counter tops. When we compared laminate (whose prices DON'T include installation) against granite (whose prices DO include installation) they weren't that far apart, so we opted for the real thing. No regrets. Our kitchen is lovely, I LOVE my sink and the counter tops are the frosting on the cake. Thank you Granite and Marble by Design!

Had a very bad experience with this company. They sold me vinyl plank flooring and had one of their…read moresubcontractors install it. It was improperly installed on an uneven surface, voiding the product warranty. I was not charged for the installation but was left with broken vinyl planks after only two years. After contacting the company a few weeks ago, their resolution was to charge me $725 to fix their mistake.

There is nothing like dealing with local business! Great experience working with all as we…read moreselected our flooring for our house and completed a long-overdue project. We were able to take home many samples to make sure we were making the right choice. The ordering, scheduling and installation were all top-notch. We love our new luxury vinyl plank and carpeting throughout our house. Thanks for that high-level, friendly service!

My recent purchase from Keystone was a step above any other option I could find after visiting two…read moreother vendors to get a marble shelf fabricated. The helpful staff explained that she was alone because others were mostly on vacation for a holiday weekend. But there were excellent remnants from which to choose. I got one that was better than any sample I had seen elsewhere. The estimate was 50% less than the closest quote. And I could pick it up in three business days. When I called in four days, the shelf was not ready. Two days late, I got an excellent product at a great price. I would recommend Keystone despite their communication hiccups.

I CANNOT REACH THESE PEOPLE! Is the company out of business? Very much wanted to work with them,…read morebased on a trusted friend's recommendation, but the phone number listed doesn't work. I even stopped at their office and rang the bell?! No answer. Apparently they are either shut down or too busy?! Screwed up.

Had a window repaired with them. The window wasn't replaced with what was in the original window…read morethe first time. Weather stripping damaged after "the owner" fixed the window the second time. Still not done correctly. I guess I should of went to someone else after they improperly measured it the first attempt. Over all I give this company a "2" on a "0-10" scale. Costumer phone service is about all they have going. Sorry for keeping the business local.

I recently had a window repaired here and you can't tell that it was ever broken. My favorite part…read moreis that they were able to install the glass while I waited instead of having to make an extra trip back. The glass took about two weeks to come in due to the holiday but overall it was a positive experience. This place also gave me a great price for quality work.

Terry and Nick did a great job on my commercial kitchen floor. Friendly service and fair prices…read more Will recommend to everyone!!!

So great to work with DesignInside! I was pretty intimidated by working with a 'decorator' but…read morewhen we moved to our new house I knew I needed help or just someone to run past my ideas. Kathryn was so easy to work with - had tremendous ideas without being pushy and was respectful of my tastes and more importantly, my budget! Would definitely recommend.