My husband and I had one of the absolute worst customer service experiences at Safelite East…read moreBrunswick today!! The staff didn't install my husband's windshield properly, there was air coming in and they scratched his hood! When we went back to the shop, the team was belligerent and threatening. They seemed angry we had to come back, and one employee accused my husband of calling her a name, I was there and he did not. By the way, she was sitting behind the customer service counter watching something on her phone and eating and was very annoyed we had the nerve to disturb her!! It took three tries to get her to acknowledge us, then she got angry went in the back and told the others we had been disrespectful! I have never had such a terrible experience. I actually felt threatened by the team because they seemed so annoyed with us. We ended up leaving and not even getting the windshield repaired. I spoke with their customer service and corporate office and we will be going somewhere else to get the repair completed.

Well, after being a Safelite customer for many years , we're at the end of the road with this…read moreorganization. It was a comedy of errors and incompetence at a level I have never seen before. Even though we had insurance coverage that mandated OEM for our Subaru, they incorrectly informed us that OEM wasn't available. After a third party windshield was replaced last week and we experienced issues and we pushed back for an IEM. So we went back again this morning at 9:05 AM and were told by Brett, Manager that he would have us out in about 2 hours. Almost 3 + hours later we did get our OEM windshield. Thanks for nothing and I'm not sure about value at the end of the day. We spent 3 days consumed dealing with this situation. That's not money well spent!

I had a great experience working with Jon from Safe Auto Glass when replacing my windshield. From…read morethe start, communication was clear, prompt, and professional, which made the whole process stress-free. What really stood out was how smoothly everything went between his company and my insurance (Progressive)--such a huge relief. Jon was also incredibly understanding and flexible, especially with the possibility of rain and my limited garage space. He was willing to work with me to make sure everything still got done without any issues. Just to be clear, I worked directly with Jon at 877-215-7735 (BEWARE, DO NOT confuse this with another company with the same name!!!!). Thanks again, Jon, for being so kind and helping me out of a tough situation!

I had an appointment from 9-11 am. No one came. Around 11:30 they call me to tell me they are 30…read moremins away. I asked them why didn't they communicate as I have other obligations. I made sure to be home at the time being that I was coming from work and I sat in my car for 2 hours waiting for them and they never showed. 12:30 they still didn't come they are calling me trying to confirm my address when that information was communicated the day prior. After so much delay making me late to other obligations I asked them to cancel as they had no regards to my time and no accountability. Things happen, delays happen but you have to communicate. They offered me a $25 discount which I thought was a slap in the face. I was about to spend $600. I told them to forget it, I was going to do business with them because I was referred to them but the experience was so bitter that I'd rather spend my money elsewhere. A lady calls me back asking me if I'm sure I want to cancel I said yes because they don't respect me nor my time. I informed her I will fix my window elsewhere. She refused to take accountability then tells me "f you b*tch". I hung up. I never rose my voice at her, I never cursed at her. It's pretty bold for them to call me to curse me out when they messed my whole day up due to their lack of professionalism.

Loved the outcome. Thank you so much Matte black looks so…read moregood on grey definitely recommend coming here it was fast and easy .

Full wrap for Kawasaki Ninja 400 Contacted owner through IG…read morefor an estimate and color ideas. Owner responded in a timely fashion with suggestions and quote. Amazing customer service! Brought the bike in and job was done within estimated time. Owner stayed in communication throughout the whole process! Great help on all options and possibilities in order to deliver the best aesthetics for the completed look. Wrap for the bike was beautiful and 1 OF 1!

Planned a time and date to replace my trucks windshield never received a call back. I called and…read morewas told I'm way out of his service area. As a business owner myself professionalism and punctuality is key. I called Safelight and scheduled another appointment for tomorrow for 35$ cheaper.

Went for a simple replacement of my broken driver side mirror and that's exactly what I got:…read moreSimple! They were quick, professional and Dominic did great work. I expected all sorts of hassles when dealing with auto repair but got none. I highly recommend this business as they are aptly named!

I cannot recommend Dan enough! Dan is very professional, very personable, and does outstanding work…read morefor an incredible price. Dan responded immediately to my request and set up an appointment for me right away. His shop was easy to get to and greeted us with enthusiasm. He was very communicative and answered all my questions. If you are looking to get your windows tinted, I would highly suggest making an appointment with Dan. You will not be disappointed!

Excellent service and highly recommended by many of my co-workers. Dan was friendly and…read moreprofessional. His craft is top notch. My front (driver and passenger) windows were tinted just the right shade withno bubbles/streaks. Price was very reasonable for the quality you get. Thanks Dan!

Came here based on recommendation from Sernio's Auto Body in JC. Needed my car windshield replaced…read more Yogi was so helpful when I called to inquire about pricing. When I called back after I made the decision to go with him, I was surprised he had all my info handy and remembered me. I made an appointment for 2 days later and my windshield was waiting for me. I dropped off my car at 8am and it was done around 1pm. Yogi was knowledgeable and gave a fair price. Even took the time to explain what they did and how they recalibrate the camera on the windshield. I would definitely recommend Bob's for your windshield replacement needs! Thank you Yogi!

Replaced custom glass for a great value. Especially necessary for older windows. So professional…read moreand complete!

Vibes! Great…read morecustomer service, great auto tints, 3M authorize dealer, life time warranty, placed tape on all windows buttons so I won't accidentally push them down for the next couple days of drying (wendy's drive through hehe) and fantastic job! I would definitely recommend this spot! Huge thanks to Nate, Yal and Ron! Cheers, Boby.a

Amazing job done by Ron and his associates at Strictly Window Tinting! I'm so glad I found this…read moreplace on Yelp. Ron is very professional. Scheduling an appointment and communication was a breeze. This is how a business should be run. My car was done in less than 2 hours. Plenty of restaurants and stores along Bloomfield Ave to help pass the time. Best part is the very competitive pricing. Was quoted much more in some other business establishments in the Northern NJ area. Please do not hesitate to come to Strictly Window Tinting. I'll definitely recommend my family and friends to come here for window Tints from now on.

I had a windshield replaced by Platinum Auto Glass, and it was a terrible experience. Within days,…read morethe windshield leaked during rain. The technician came back to "reseal" it, but the issue was clearly not resolved. Shortly after, my vehicle suffered significant electrical damage. The dealership confirmed that water intrusion from the improperly installed windshield caused failure of the fuse block and body control module, resulting in over $4,000 in repairs. I attempted multiple times to contact the technician (who gave inconsistent names and is now unresponsive), but all calls and messages have been ignored. He goes by Anthony, but his real name is Noel Edwards I would strongly caution others before using this company.

They were able to schedule an appointment at very short notice. They provided a 2hr window…read more.. unfortunately the tech did arrive about 30min after the window had closed. Fortunately I was available @ that time. The tech was friendly and was able to fix the chip in my windshield. Note that (just like all techs) they will not be able to totally remove the chip (so it will be slightly visible). However, it should not deteriorate further into a crack. The tech did explain this in advance. I'm not sure how much repair typically costs, but did think that the price was fairly reasonable. I would not hestitate to use them again.

I requested a ceramic tent all around my brand, new Mercedes and without a doubt they did such an…read moreamazing job on the car. I would definitely recommend them . The work was very sharp and clean.

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