This is most certainly a good Indian restaurant and in the top three or four in Chester so if you…read morepayed it a visit you shouldn't be disappointed. The staff is efficient, professional and friendly. The food is well presented and the quality is consonantly good. The cost of meals is average. Out of the three Indian restaurants on Brook Street this one is the best with Chester tandoori a very close second. The restaurant offers a discount to residents of the Mill Hotel what is only 2 minutes walk away. In general; Cleanliness 8/10 Quality of food 8/10 Cost 8/10 Staff 9/10

The staff is surprisingly efficient and friendly even when they are really busy and looks that they…read moreare not going to be enough in numbers. The food is really good! The environment is charming and discreet. In my point of view they overload the few staff they have. Maybe is because they are always so busy I was there during the races and it was so busy and the waitress was so helpful and dedicated that we actually forgot about how busy it was. I go there once and a while and I surely recommend. The effort of the staff to satisfy the customers even in an adversity that was beyond their power caused an impression on us. Well done! You must check it out.

A few years ago my wife and I stayed one night in Chester. The manager of the hotel we were staying…read moreat highly recommended this restaurant and, indeed, walked us over the road and introduced us to the owner. From the second we stepped into the dining room to the moment we left we were treated like royalty. The food and service were exceptional. If I ever had the chance to return, I definitely would.

Delicious, delicious and delicious. Family visited this restaurant recently and wow delicious…read moreservings we had. Their Dhansak dishes were delightful as well as their tikka masala. Naan was just right. Service was great too, good staff working. Will definitely return the next time we are in Chester.

I love this place... Quiet, friendly, my favorite Indian food in England…read more My favorite dish is the Chicken Chaat... Like an Indian taco, but filled with brilliant, hot, chicken curry and vegetables. All of the dishes I've had are wonderful, but you definitely need to know that this place is SPICY !!!

We went last nite, 19.6.17 Got thru the door to see we were the only people in the restaurant,…read morebut it is a monday so probably not a busy nite.. got our table an was soon given the menu to which had a devent amount af choice on,, the waiter came over and explained the meal deal on the menu and that we were welcome to have it should we wish.. so after a scan of the menu we did have the deal and ordered our food, the usual poppadoms an pickles/chutneys before the starters were good then out came the main courses, wife had butter chicken an i had the passama gosht,, The food is great,, lovely tender pieces of chicken in both dishes and didnt take long to finish off my plate full.. my only critisism of step in india is the decor.. it could do with a lick of paint But u go for the food an its top notch

I have frequented this well respected establishment on two separate occasions with my good friend,…read morewhose name is of no consequence to the review which lies ahead. The specifics of each encounter are, once again, of little if any importance. In fact, the two visitations have almost merged into one. I have abridged the two into one and henceforth, will be treated as one, repeat ONE, review, as I am a man of few words. We partook in the very competitively priced Thursday night buffet being as it was Thursday. £6.50 the lot. Double Top! Two popadoms quickly arrived. Bog standard no more, no less. I was disappointed with the lack of the 'cat food' chutney as it coloquially known. Just the three chutneys on offer. Perhaps a chutney tray deluxe option could be offered for an extra 25p. Food for thought there for the management. It could catapult the indian food market into the 21st century. The starter plate arrived, a little ahead of schedule if I'm not out of order to suggest such a thing. Comprising a platter of meats and a sliver or two of saladation, it was well received if a little premature. At this point, there was a development. A lady in a woollen hat emerged from the cold to sit at the table behind us. Having been greeted by 'a very charming young man', her words not mine, she then quizzed the owner at great lengths about everything relating to the elderly Indian gentleman's family. He has 6 children, we gathered, 3 of each. She was sopping wet by now, and ordered a glass of wine. She was either on the pull or from the DSS. My money being on neither. Darts superstar Tony O'Shea was also sighted in the restaurant, although I cannot vouch for him being there when you visit. I digress,our chicken vindas arrived, bang on cue. Authentic as mentioned by a good soul who has previously reviewed, a skinned potato joyously bobbing in the fiery sauce. My colleague had opted, rather adventurously if I may proffer, for a keema rice whilst I traversed the well trodden keema naan path. We did mix and match, which does us great credit even if I do say so myself. Both rice and bread were above average, as was the vindaloo. My only gripe here was that another spoon of sauce would not have gone amiss. My friend disagreed, but he is a cantankerous get. The stairs up to the bogs were a bit creeky for my taste, but the urinal area is a joy to behold. Blue is most definitely the colour, troughs, cistern and overhead area, the whole shooting match. Tombola! The only downsides were £4.50 for a bottle (large, mind) of Indian ale which took the edge off what was an otherwise triumphant evening. I would have liked to have given it 8 out of 10, but have instead awarded this establishment 4 out of 5.

great friendly staff always smileing food is great the ladies somtimes are given a carnation flowerread more

decent indian food with great customer service. Nice to place to dine out for the evening with…read morefamily and friends.

Their up to data takeaway menu is here Karai Lounge takeaway…read more(http://www.take-a-way.co.uk/menu/5560/)

I'm not inclined to writing reviews but...On my seventh week of traveling the UK/Ireland this was…read moremy 3d Indian restaurant, and my first and only un-polite experience. My favorite part of visiting UK is the well mannered politeness of its people. I was greeted by a head waiter very obviously annoyed at a solo diner taking up atable on a Friday. I politely called him on his attitude and he made an apparent effort to be polite after that. The food was by far the most un-lovingly prepared Indian food I've ever had. Even my humble third world Costa Rica's Indian restaurants would put this one to shame. The dips accompanying the papadum were mediocre. And I am almost sure my food was served with revenge level spice. Luckily I love spice. I could see him eyeing me while I ate, and cought a couple of the waiters doing the same. In on the spice revenge joke? Can't say for sure. At 67 I've dedicated my life to pleasing customers. Managed two restaurants and two small hotels, and owned a restaurant of my own. When I walked in he could have just said 'sorry I have no tables for one available' and I would have completely understood. The owner walking up and down with a haughty demeanor did not help the ambiance either. I don't understand how this place has an average 4 star review!

Literally the worst restaurant experience of my entire life. The food was really quite fantastic…read moreand I won't disregard that at all. But quite honestly, the whole experience started out awfully as my party of seven would end up having four different servers. The first server offered us an appetizer that we didn't see on the menu that we would actually be charged for without being told. Then the next server would literally throw our food on the table as he barely told us what each meal was. Due to the fact of the second server's unwillingness to serve us, we had to reach out to another waiter to help us out who would end up helping us fix everyone's wrong orders. Throughout all of this, we found out that the fourth person was overcharging us. Throughout all of this, the four servers were not communicating with one another. We would end up having to reach a compromise between ourselves and the manager. The customer service was awful and once they saw us trying to sort through the bill that was not properly broken down, the manager came over and laughed at us. We found him trying to charge us for food we did not order at all. I would suggest not ever going to this restaurant due to the aforementioned problems. I want to suggest that you not even begin to think to eat there. It took us thirty minutes to reach a compromise after we were laughed at by the manager for noticing that he's overcharging us.