Was visiting my mom and lost a contact, was recommended this place and could not be happier! Great…read moreselection and sample lenses to try on.

Workers at Sonoma Eye & Glaucoma Center TRULY want to help improve your vision. They persist when…read moreothers have long since given up. I am very grateful to the kind & caring professionals who help those of us with failing eyes!

Dr. William H Bartlett is very incompotent: dishonest:disrespectful individual, insecure and…read moredisrespectful of patient's concerns and questions, and misleading who doesn't like being confronted with his own policies when he disregards it. He wanted to do catharact surgery on me before I exausted my other options. When I questioned him: "you don't trust me, you should go somewhere else" Pathetic, very unprofessional. Tsegai Haile, RN

I do not recommend this office. It is extremely difficult to get an appointment, and the staff is…read morenot supportive or accommodating. I waited three months for an appointment, but due to long delays in the office and the fact that it was getting dark, I had to leave before being seen because I cannot drive at night. I was then given another appointment three months later. Two weeks before that appointment, the office called to cancel because the doctor would not be available and offered a 7:30 am slot on another day instead, which I could not take due to work. I was told that if I declined, there would be no other availability until June. This would then be nearly 6 months since originally requesting an appointment. I also informed them that I am experiencing aflashing light in one of my eyes, which can be a sign of a serious condition such as a retinal issue, but this did not seem to affect their urgency or response. Overall, the lack of flexibility, long wait times, and limited concern for patient needs made this a very frustrating experience.

Dr Staton is knowledgeable, kind and direct. I respect her opinion and advice as I have a…read morecomplicated RX!

Always receive the best care every year at westside. Dr. Karen Griffith is the best.read more

Good prices and selection, helpful staff and the doc got my prescription perfectly "tuned" to how I…read morewas planning to use my glasses. My go-to place when VSP is about to reset! (Just wish they were open on weekends too.)

Fab experience at BrightEyes, from the first point of contact, to the exam - great job!read more

Dr. Lu and her staff are Awesome!! My Wife and I saw Dr. Pittler for many years until he retired,…read moreselling his business to Dr Lu. She has certainly continued with the same top quality Optometrist traditions that Dr. P. followed throughout his career!!

Dr. Lu was super patient and easy to talk to. The wait time was very minimal and the whole visit…read morewas great.

Dr. Wong is a wonderful person and doctor. I have been going to Dr. Wong for years. He is very…read morethorough and explains everything he does and why he is doing it. You won't find a more contentious and caring doctor. You only have 1 pair of eyes. SEE Dr. Wong.

Very patient, great explanation of process and exam. Very helpful with finding right contact fit…read moreand glasses rx. No complaints on quality or care.

Dr Shadid is great and her staff as well . Very professional , listens to concerns and is very…read morethorough. I would recommend this business to anyone in need of a good eye exam or new glasses or lens

My dog chewed my glasses from last year the day before New Year's Day 2025, I made an appointment…read morein 2 weeks with my chewed glasses!they were able to get me in for a new prescription and put a rush on the new order and in 8 days I received my new glasses! I'm very happy to see again!

Let me start by saying I was referred here by my at the time new Optometrist, who after the surgery…read moredisclosed that I was the 1st patient he referred there. For a fee. 1) You will be given one-sided information about LASIK. 2) If you have a higher correction, you will have to wear glasses again in the future. 3) They will not tell you this. 4) The Surgeon who does your operation is contracted by PLEC, there will be a disconnect between PLEC and the Surgeon resulting in confusion for your after surgery follow up. 5) If you contact PLEC after the surgery they will not answer any questions and refer you to the Surgeon, who will require you to make an appointment and visit their office at additional cost to you. 6) They will attempt to have you finance through GE Care Credit, which appears as a Credit Card on your Credit reports. They will not disclose this. You can not use this card as you would a normal Credit Account and this results in a variety of issues for you in the event that you apply for other credit. I.E... home loans, auto finance or opening other CC accounts. It basically looks like you have x-amount of credit available to you or if it's just after surgery like you have a Maxed Out Credit Card, but it's unusable anywhere but Doctors, Dentists and Vets who accept GE Care Credit. I honestly regret choosing PLEC for my LASIK procedure. The Operator (Sal) is very cordial but he's a Salesman, not a Doctor. PLEC basically owns the LASIK equipment and has local Eye Surgeons come in and perform your procedure for them. I recommend finding a Surgeon who owns and operates their own clinic and uses full disclosure .

I finally decided to have lasik surgery. I've worn glasses since junior high and moved to contacts…read moreabout eight years ago. I'm not a very good contact lens wearer. I believe I'm what one refers to as "crap" when it comes to wearing contacts. I had the type you can leave in for one month. You're supposed to take them out and clean them every couple days. Sadly, I have no concept of time. Long story short, I ended up with infections, etc... I decided to go for lasik and asked my ophthalmologist for a recommendation. He sent me to Pacific. First I had to find out if I was a candidate. I went to the clinic, where I spoke with the very nice receptionist gal and met with the clinic director, Sal Moreno, who seemed to know just about everything when it came to lasik. He's pretty frank; there are no guarantees and he makes sure you're aware of that. Once they'd determined I was a candidate, I came in and was acquainted with the operating room and got to check out all the equipment. Sal outlined exactly what would happen on the day of surgery. They also sent me home with printed instructions. Although, I felt pretty confident after the tour. I really appreciate that they take you into the area and show you everything. It makes the whole experience a bit less surreal. My surgeon was Dr Rich. Earlier, I'd had my friend, an ophthalmologist in another area, check out both surgeons at Pacific and she'd given me the thumbs up. So, in I went. They offered a couple types of sedatives. Oh, gee, I forgot to mention you aren't anaesthetized. When I first learned that (several months ago from a friend), I couldn't believe it. "Wait a minute! Hold on. You're telling me they use a laser on your eyeball while you're freakin' staring at it?!" Insert casual shrug from friend. "Yeah, but I couldn't feel it." "Oh sure", I thought. "Riiiight." Well, it turns out it's true. Anyway, I had the milder sedative, because for some crazy reason, I wasn't worried. That's probably due to all the information provided and the preparation I'd gone through with Pacific. Plus, I have the emotional IQ of a kumquat. Hah, just kidding. More like a stick of balsa wood. Moving right along... The actual procedure was exactly as Dr Rich and Mr Moreno had described to me. The worst part was the device that holds your eyeball. It's a bit painful, but mostly just feels really weird. The procedure is really fast. Dr Rich and Mr Moreno are a well oiled machine, moving efficiently and confidently, but ever so carefully. They describe what's going on and chat comfortably together. I felt I was in good hands. The first thing I said after the procedure was, "I can see your facial features!" It was pretty amazing. But, boy was I tired. My buddy drove me home and I snoozed and then listened to podcasts and audiobooks to amuse myself... no reading! (I'm a big reader.) I was religious about the eye drops. My eyes healed well. Dr Rich warned me, as did my ophthalmologist, that my eyesight would continue to adjust and change, which it did. It's been two months now and I'm very happy I had lasik. My experiences at Pacific were definitely of the five-star variety. I highly recommend them!