We used Bartlett Tree Experts due to one of our trees looking "sick". We wished to save the tree if possible vs taking it down. Mitchell came out to inspect the tree. He was very thorough and took time to answer all our questions and address all our concerns. Once we agreed to the recommended services, the services were scheduled and provided in an incredibly fast timeframe. Everyone we have dealt with (office to onsite staff) has been courteous, helpful and prompt. I would definitely recommend them!! Quinton VA read more

A sick tree was partially cut down and a number of saplings were removed. I love Bartlett Tree Experts and wish all service providers were as efficient, professional and friendly as they. Once the trees and brush were gone, you couldn't tell they had been there. They are terrific. read more

We met and I accepted their proposal. They showed up for round 1. I reached out to the "Arborist" for following rounds several times but no one came. I called the main office and "Sara" from admin said I never accepted the proposal so I forwarded her the proof as requested mentioning there was a concerning communication issue with the Arborist who she had return my call which I thought unprofessional. In any event, he called and claimed he was just as confused as I. We went over all the upcoming treatments and unfortunately but predictably, they were no shows again. I do not recommend this company despite all the bragging their UK counterparts handle the Buckingham Palaces grounds. read more

WOW!! What can I say...so impressed with not only how polite they were, responsive to questions and attention to detail, but just watching them deconstruct the huge pine tree in my front yard was amazing!! Thank you SO much!! read more

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Brandon Frazier is professional and courteous. I would recommend his expertise to anyone. He is first class! The crew is very professional and polite as well! read more

We have used Bartlett Tree Experts for several years now and are so pleased with all their services...from spraying our trees to trimming and taking trees down, they excel at all they do! After consulting with Warner Winthrop about the needs we had, Brandon, Andrew and Joey were here yesterday doing some limb removal. They had to be careful because of a sentimental tree (a hemlock from North Carolina) nearby planted by my dad who has since passed away. They took great care of the hemlock and did the limb removal without damaging anything underneath, and it was a huge limb to remove!! It's so wonderful having trained arborists care for our trees! Our yard is just beautiful and Bartlett is a big reason why!! read more

We had part of a tree in our yard fall and hit our house. Bartlett was phenomenal- within two days of our phone call, they had an entire crew out removing the tree and even had someone come grind the stump within a week. Excellent service in an incredibly fast timeframe. I will definitely continue to use their services and recommend them to anyone who asks! read more

I highly recommend Bartlett Tree Experts. I have called on them twice in the past year, and they are now my 'tree guys." I have found them to be profesional, knowledgeable and willing to take the time with detailed expanations and patience with questions. As an arborist, Matt has been very responsive. Brandon and Andrew recently did some pruning/cabling and did a supurb job, including clean up. Speaking with the front desk in the office was also a super-pleasant cutomer service experience. Additionally, Bartlett's prices were more competitive than other estimates I received. Professional, knowledgeable, friendly, fair pricing and great customer service in the office and on my property = A+ service. Thanks, Bartlett. read more

We were referred to Bartlett Tree Experts, Richmond, Va by the Commonwealth of Virginia Forestry Department. The area we had concerns with was a site (a memorial garden) that we established after the death of our son. The trees were starting to show signs of disease, one in particular a little Dwarf Peach Tree that was given to us especially for our sons memorial garden was of great concern, we knew we needed experts for an assessment of the area. We have dealt many many different companies for different things around the farm. The care, professionalism, the sensitivity to why this area was so special to us and importance of ensuring it will be with us for years to come was just beyond words. I rarely give reviews of companies but this is one time I can do without any hesitation. We thank all the staff (office, and onsite staff) of Bartlett Tree Experts from the bottom of our hearts. Anna Wright (Jimmy's mom) Montpelier, VA read more

So my new neighbors used your service on tree removal today however the lack of consideration to the surrounding neighborhood suck. Your guys completely blocked my driveway today from noonish until around 4:30. After 30 minutes of waiting I went and asked them one them to move he said he was on lunch and would not do anything! Could not get my car out to run errands and my groomer could not park to groom my dog in my driveway. Your men are rude! The customer service that your guys are displaying in the field is unacceptable. You will see from the pictures that my home was completely blocked. Update - 12/13/18 I'm happy to report that A representative from the company has reached out to us and has apologized. read more

Bartlett Tree Experts - Tree Services Near Me - Richmond, Virginia

I was contracted with Bartlett Tree Experts to have my tree chopped down and left in a pile of "firewood sized" pieces. When I had a moment to look at the job they had done, I found a mess on my front lawn. The pieces they left were huge! One piece of the tree was 9ft long, which is way too large for any normal person to lift on their own! I had to spend a couple hours finishing the work that I was paying them to do. When I contacted them about reducing the price, I never heard anything back. Instead, I received a bill in the mail with a slightly reduced price. It was not even close to the amount that would have made up for the workload I had to put in. UPDATE: Shortly after posting this review I got a call from Bartlett Tree Experts asking about my less than stellar review. I told him that there was still a 9ft long tree trunk in my front yard. Within a couple days he came out and cut it into shorter firewood sized pieces as was the original agreement. For this I am moving my rating from 1 star to 3. It shouldn't have taken a bad review on yelp to get the job done right, but I commend them for setting things right after the fact. read more

Bartlett Tree Experts - Not so "firewood" sized piece. - Tree Services Near Me - Richmond, Virginia

Chris, CENA, and Morgan of Bartlett trimmed branches from a very large 100 year old tree that has been neglected for years. They removed hazardous dead branches and carefully removed some very large branches that extended behind two homes. Did a great job, and they cleaned the site so well you would never have known they came. Could not be more pleased with their work or the professional and timely manner Matt of Bartlett handled the estimate and scheduling. Thanks guys. Great job. read more

My experience with Bartlett Tree Experts has been excellent. Mitch is the arborist that came to my home with recommendations. He was on time and gave us valuable information. Cena and Adam came to my home to remove 2 trees and do extensive pruning on 3 other trees. They were on time and worked hard for 4 hours. I would HIGHLY recommend Bartlett Tree Experts. read more

I wrote a review yesterday and it seems I was mistaken and could have gotten out of my driveway. It was very deceiving from my kitchen window, so I apologize for being unfair about this. They were trying to make sure no driveways were blocked, but it was difficult in our cul-de-sac. They did a great job removing the trees and our neighbor was very satisfied with their service. They were unable to park in back and had to hand carry everything from back to front manually and were parked the only way they could as there was no back gate for them to use. read more

During a bad storm a 45ft hickory had crashed through my roof, wedging itself between rafters and giving me an unanticipated new skylight and water feature. Bartlett removed the monster tree safely and without any additional damage [no small feat...lots of power lines and a very, very difficult terrain, where they could not use their typical equipment]. They were polite, efficient, focused, and communicative and they left the site clean. They managed the extracted tree exactly as stated, cutting the hickory into pieces I can later use for art projects and placing the wood where I had requested. They did a great job. read more

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The Bartlett Crew of John Paul and Dan showed up on time and did a fantastic job of trimming up 4 very large River Birch trees. Ask my numerous time if I wanted more done and were very professional. Plus this was done in pouring rain for half the time. Once again, the crew chipped and cleaned up all limbs. They worked around a pool and did not have a single branch fall in. What a great crew and Brandon takes care to make sure what needs to be done and schedules accordingly. I have used them for years and just amazed at how good they are at the job and service! read more

I have nothing but good things to say about this company, the office staff and the crew. They are not a fly by night, but well established, bonded and insured. The crew was very professional and receptive to all my concerns. I receive a quarterly newsletter from the company that is filled with useful information about tree care and maintenance schedules. Very, very pleased with the service I received. read more

We had Bartlett Tree Experts, Richmond VA office to remove the two sweet gum trees in our front yard. The staff and the crew were professional and receptive to our suggestions; they worked out the best solution for the job. They set up safe parameters before they took down the trees methodically and removed all debris from our yard. They even came back and restored the impacted areas. We were impressed by their prompt service and work ethics. They did an excellent job! read more