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Bartell Drugs

2.2 (57 reviews)

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Photo of Tanis L.
283
1056
6355

2 years ago

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Audrey B.

Helpful 4
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10 months ago

Helpful 0
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9 months ago

Helpful 0
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11 months ago

The pharmacy is horrible! Very bad customer service, rude employees. They take forever to fill up the prescription, never send messages.

Helpful 1
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1 year ago

Helpful 0
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Love this 1
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3 years ago

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Audrey B.

Helpful 0
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1 year ago

The new pharmacist is amazing! She is super friendly and makes customers feel welcomed and important.

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Photo of Michael D.
155
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18

3 years ago

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Photo of Leah G.

Leah G.

Helpful 2
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3 years ago

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Leah G.

Helpful 1
Thanks 1
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4 years ago

Helpful 3
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Oh no 1

4 years ago

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Photo of Leah G.

Leah G.

Helpful 3
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Oh no 1

2 years ago

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Audrey B.

Helpful 1
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2 years ago

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Audrey B.

Helpful 2
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3 years ago

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Leah G.

Helpful 1
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4 years ago

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Leah G.

Helpful 1
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3 years ago

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Leah G.

Helpful 1
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Photo of Mike W.
42
26
0

4 years ago

Worst pharmacy. They NEVER have anything ready. Complete chaos and have a hard time with English.

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Leah G.

Helpful 2
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6 years ago

Reasonable prices, good selection and nice pharmacy.

Helpful 1
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4 years ago

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Leah G.

Helpful 3
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5 years ago

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Leah G.

Helpful 2
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8 years ago

Helpful 1
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5 years ago

Helpful 2
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6 years ago

Helpful 0
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4 years ago

Helpful 1
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3 years ago

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Leah G.

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5 years ago

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Michael C.

Helpful 0
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6 years ago

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Michael C.

Helpful 3
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Photo of Cathy K.
49
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2273

6 years ago

Helpful 1
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6 years ago

Helpful 5
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4 years ago

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Leah G.

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6 years ago

Helpful 3
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6 years ago

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5 years ago

Helpful 2
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4 years ago

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Leah G.

Helpful 2
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15 years ago

Helpful 4
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4 years ago

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Leah G.

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41
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6

13 years ago

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CJ H.

Helpful 1
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8 years ago

Helpful 3
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Photo of Nathan K.
168
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12 years ago

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CJ H.

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8 years ago

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Ask the Community - Bartell Drugs

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Rite Aid - Storefront

Rite Aid

(28 reviews)

$

Always top quality service. I've been a customer of this location and other Rite Aid stores since…read morethey acquired Pay-N-Save via the acquisition of Thrifty Payless in the 90s. Rite Aid has never made an error with my prescriptions, never overcharged me, or flogged me off. It's heartbreaking to see so many jobs lost and the glut of vacant stores. All due as a result of corporate failures. I was shocked when Rite Aid moved to acquire Bartells. They were in no position to burden themselves with more debt and responsibilities. Rite Aid acquired Thrifty Payless after Thrifty tried to borrow their way out of trouble. Rite Aid knew better than to repeat that mistake. They literally witnessed and took advantage of Thrifty foolishly burdening the struggling company with more debt buying out virtually bankrupt Thrifty Payless/Pay-N-Save. It is impossible to borrow you way out of debt without a viable plan. Expanding the footprint of struggle stores only results in rapid collapse. I don't know how the acquisition of Bartells went through. Two struggling pharmacy chains - drowing in debt, with suppliers cutting them off, are supposed to magically merge into a debt free company? Nope. A 10 yo peeking at their books would have said this is insanity. Especially given the state and demands of their aging stores and seriously burdensome payroll demands exacerbated by pandemic induced record inflation. Add to this consumers shifting to free delivery of copay free meds via insurance company subsidiary pharmacies, cheaper meds with free delivery via Walmart, Amazon, and others, and the general shift away from brick and mortar. Without significant investment in home delivery, Rite Aid could never climb out of their debt hole. The financials and operations at CVS are unknown to me. What I do know is, If they do not have the infrastructure to provide free home delivery at competitive prices, I do not see their standalone drugs store surviving. Consumer loyalty has given way to convenient and cheapest. Which to most under 40 is Amazon, and to a lesser degree Walmart. Tragically, Amazon can afford to undercut everyone. Regulators need to break Amazon up. They're destroying local economies. I'll save that for later.. afterall this is a review of now defunct Rite Aid. Haha

I came here with client to pick up her medication otherwise I would have never stopped here to…read morepurchase anything. Very dirty, lots of empty shelves and not friendly employees. I do not recommend this location. The customer service is very poor. The front end cashiers do not speak or engage with you. The pharmacy team is a little better - they speak, greet and thank. They did have cool displays today I'll share because I had not seen them anywhere. Yeah a positive! Lol

Rite Aid

Rite Aid

(25 reviews)

$$$

Easy to schedule vaccines here, almost next day. Service was quick and very nice. It's a Rite Aid,…read moreso you get what you get. Quick add on... scheduling appointments was super easy online and the staff at the pharmacy was extremely friendly.

A few months back, when Rite Aid posted new closures, I decided to switch my entire family's…read moreprescriptions back to Walgreens. I called and switched multiples people's prescriptions in my household out to Walgreens. I got off the phone, Well, I got a call back a few moments later, and I was literally harassed by the Korean lady that works there. She started badgering and questioning me, as to why I wanted to transfer my entire family's prescriptions... So I told her that even though this location isn't on the list that's closing down, I didn't trust that. (My husband and I have joked that this must be a drug front cause how else could they have stayed open for so many years when we never see anyone there in store shopping etc. Not to mention if you've come into this location in person the last two years - there's barely anything on their shelves! I was in there two months ago, and there was practically nothing inside, just a few aisles on each end of the store with merchandise, but most of those shelves were even mostly empty) Well, she wasn't having it. She told me I didn't need to switch, or worry cause they weren't going anywhere, and she BEGGED ME TO STAY AT RITE AID. Like, she wouldn't let me get off the phone. I ended up hanging up on her bc she wouldn't stop being so aggressive, and kept insisting I didn't need to leave and that they were staying for the community etc etc etc. Well. I got a text today saying the location is closed. I tried calling, and a pre recorded message came on saying the location, especially the pharmacy has been closed down. Glad I listened to my intuition and switched things over months ago, otherwise I'd be in a pickle today!

Walgreens

Walgreens

(120 reviews)

$$

I've been to a lot of pharmacies over the years, and unfortunately it's not uncommon to feel like…read moreyou're just another number. That's why my recent experience at this Walgreens stood out, but also why I feel this review needs to be balanced. We actually transferred our prescriptions here from Safeway a couple of months ago, hoping that a larger pharmacy would be more reliable when it comes to keeping medications in stock. At Safeway, we often found ourselves scrambling to locate another pharmacy because they simply didn't have our medications in stock. Unfortunately, even though we've only been at Walgreens a short time, it has still been a stressful experience. It's very difficult to get through by phone, and there have been multiple times where I've been on hold for 20 minutes only to have the call disconnected. Prescriptions are not always ready when expected, which adds to the stress. We've had moments where we're close to running out of a medication and it's still "in progress," leaving us rushing to the store at the last minute. There also seems to be some kind of disconnect between their fulfillment system and the pharmacy itself. To be fair, this doesn't seem unique to this location. Many pharmacies these days appear to be short staffed and dealing with medication shortages, and it's clear the people working there are doing their best under difficult circumstances. I truly don't believe these issues are the fault of the staff, but rather a reflection of how these companies are being run. That said, the reason I'm giving three stars instead of a lower rating is because of Grant, the pharmacist. He truly went above and beyond to help us with several prescriptions. He was not only knowledgeable, but also incredibly kind and genuinely sympathetic. Instead of rushing through things, he took the time to really understand what we needed and jumped right in to help. It was such a refreshing experience and made a stressful situation so much easier. Grant is absolutely the shining light at this location and honestly the reason we're willing to stick around and hope things improve. His level of care and willingness to help is something you don't come across every day, and we're very grateful for him.

if there was an option I would give no stars. My prescriptions from Urgent Care were phoned in this…read moremorning. I arrive after 11am to pick them up and was told it would be 2 hours. I said Ok, then 1:00? well no, they would be at lunch then! So then 2:00? aAt 3:30 there was still no text saying that they were ready so I just went down there. Guess what? They weren't ready!! My doctor wanted me to get these meds in my system ASAP - as it was important. So I'm here WAITING for them to be filled - mAubry 20 minutes. Good grief!!! This is on a Sunday too. No excuse for poorly run pharmacies and bad systems and processes. Makes you wonder why they felt compelled to put up this sign.

Bartell Drugs - drugstores - Updated May 2026

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