I see a lot of positive reviews on this site for Zoe, and while I do agree that the price was…read moreright, she was easy to work with the day of, and easy to interact with in person, our negative reviews are based on the lag time in getting our photos as well as unacceptable lack of communication and follow through after the event. Yes, we did get some beautiful photos but we were also left to sort through and digitally organize them ourselves no sooner than months after the our wedding.
Save yourself the headache and find another photographer. Specifically, go with a photographer recommended by someone you trust. For our wedding, my wife and I didn't do that because admittedly we were trying to spend as little on a wedding photographer as we could. We found Zoe from an ad in "The Knot" and decided to go with her after looking at her photos online and speaking with her over the phone. She seemed pleasant enough, and we were also happy to secure her services for a fraction of what others were charging (we learned you get what you pay for). We liked her enough that we wrote a good review before getting the photos, which we now know was a mistake. We were married in May of 2019, and we weren't able to actually access our photos to share or save until October 2019...
In July Zoe apologized to us for taking so long in her delivery, and said she would give us some prints as an apology, but that never happened. When we did "get" our photos in the form of a website link at the end of July 2019, they were not downloadable - they were merely posted to Zoe's website. We replied back to inform her of this issue (as well as having issues with some of the quality e.g. overly saturated filter, blurriness, poor framing, etc.), and Zoe didn't respond until October. Her solution was to just give us the thousands of raw, unedited photos so we could do the editing ourselves (?!). We asked if she could meet with us so we could sort things out in person. We texted, emailed, and called her. She didn't reply. It wasn't until we got a lawyer involved in February 2020 that Zoe finally modified her website, allowing us to download the photos as is. (Not to mention the fact that once we got to that point, we had to sort through the ones that weren't duplicates, poorly framed, overly saturated, or had her watermark, and create our own Google file to get them in chronological order! Shouldn't that be what we paid for, at least?)
Save yourself the trouble - go with a photographer who someone you trust has had success with. Because if they don't deliver, there really isn't anything you can do about it short of spending more money to take them to court. This was the most stressful part of our wedding, which says a lot because our dog almost died that day! (no, seriously)
The icing on the cake is that photos from our wedding are in the banner for the Knot for her photography company - so she didn't return our communications (until we hired a lawyer), but she did use our pics for advertisement... poor form!