I had a toilet set replaced and a tub faucet repaired. Lance came with all the supplies he needed…read more It was a small job but he responded the day after I called. A few years ago I had a hot water heater replaced by him. It was replaced the same day I called. The reliability of this company is excellent and the cost is reasonable.

I needed the kitchen sink vent reworked after new sink and counters installed. I called and sent…read morepictures to them. They arrived within 2 hrs and had me back up and running in about an hour. Great response.

Called to clear clog through clean out and was told $250! They had to go in basement to clean out…read morethere cause the clean out didn't work! Didn't tell us it was $100 an hour for labor and $80 for General Labor! Left sewage all over in basement and never cleaned it up! Told me they had a clean up crew that does that! Never did come clean it up! Received a bill for $1165.00 for almost 6 hrs and left for at least an hour! Then when I called about my bill they lied and said they didn't quote me $250 for clean out and they didn't have a cleanup crew to clean up the sewage in basement! Took 3 weeks to get bill in mail and gives me a week to pay it! Charge late fee 10%! Do not use them they lied!

They were contracted by Lowes to install a water conditioner, they did not know how to install…read more Overheard conversation they lied to use the F word a LOT!

We called Fitzsimmons explaining our problem. He returned our call promptly regarding our faucet…read moreissue. They arrived as stated he would. He diagnosed our problem & took care of it. Great communication. Wonderful to work with him, Great experience! Thank you so much.

From the owner: We are a Veteran owned company that can take care of any and all of your plumbing needs. We clean…read moredrains and do all sorts of other plumbing services

Not honest . Up sell you things you do not need. Won't…read morestand by their word. The salesman , Jake , won't stand by his word.

I don't know anything about their plumbing and HVAC. I used their electrical service in May of…read more2027. The goal was simple: remove the overhead line feeding the house 100A 220VAC residential service with a buried line (via conduit) to the pole including an upgrade to 200A service, connecting to an existing breaker panel. Entrance to the house is a straight shot through the back yard to the pole at the property line with my neighbor, about 110 foot in length. The original estimate was extraordinarily high compared to competitors, but was assured by reviews and the original estimator that Peterman would stand by their work. The "re-estimate" came in at $5000 higher and that should have been a red-flag. The re-estimator basically said the guy who originally estimated it was a dolt and you can't trust salesmen. I learned later, you can't trust Peterman. I'm in the trades, but retired, so I know what's right and what's wrong. The purely electrical part of it is fine, but the execution of the upgrade was an unmitigated disaster. Nothing is square, nothing is plumb, conduits are off plumb and not properly tied to the house. I spent hundreds replacing or repairing damaged ties straps, fencing, pavers, etc. The original estimator assured me they could push the conduit through under the pavers and fencing. That was their first lie. They ended up bringing in a mini backhoe with a 30" (!!!) wide bucket to dig for a 4" pipe. They obliterated my back yard, digging a massive pit, laying the pipe crooked, twisted and stressed in the bottom after weeks and weeks of delays. When they finally filled in the pit weeks later, it had already begun to collapse on both sides, distorting the conduit even further. When the "field manager" FINALLY showed up on the job (he never once showed up DURING the installation even after my repeated calls to Peterman that things were not going well), all the work except the backfill was done. Although I agreed not to publish his name, after all of this, I don't think he deserves any protection: Austin Hale. He PROMISED me that this fall they would send in a grading company to smooth and reseed the lawn. It is so rough and chaotic now that I've been unable to mow it and now it has 3' tall weeds that I'm sure the health department will be issuing me a citation soon. Will Peterman pay for that? Don't hold your breath. I contacted Peterman this morning to find out when this grading would be done and they informed me that it was not contracted and there would be an additional fee to do that. In other words, Austin bald-faced LIED to me. I would never ask these people back to my home ever again because they'd screw up the house and property even more and then claim that "catastrophic damage" to the property wasn't covered under the contract and it would be an additional $250,000 for that repair. Idiots. For electrical, never Peterman. Any suggestions to somebody moral would be welcomed. For plumbing, I recommended Williams Comfort Air ("Mr Plumber"). Maybe not as cheap as the schmoe down the street, but HONEST. For HVAC, Love HVAC (a small local company) is excellent, founded decades ago, will to go the extra mile and HONEST. Note who didn't get an HONEST rating? They come across, assaulting you with their toothy, goofy, doofy grins every morning during the local news, as if they have a "hometown" morality about them. They don't. They are greedy corporate cucks. They do crap work, refuse to communicate with you during installation and will gleefully screw you out of every dime possible.

For many years I have used another sewer company for cleaning our mains. Due to circumstances, I…read morewas forced to contact a new one. After several phone calls to others, I was referred to Eckelman's. After using their service, I have now signed them up to take over my sewer requests for the business I run. I have been more than happy with them. DeWayne the Service Tech for Eckelman's has been more than helpful on getting the issues resolved quickly and efficiently. He has been really good about reporting back to me the issue and even taking the time to explain what needs to be done to fix the problem. He also uncovered a big problem I had that should have been "fixed" by another sewer company. He immediately took care of it. I highly recommend them and plan on using them from here on out. The prices have been very reasonable! Homestead MHP - Columbus, IN

From the owner: Eckelman & Eppley Septic, Sewer & Drainread more

Richard and Robert came out the same day (within 2 hour time frame) I had called for service on a…read morenon-functioning septic pump. They pumped both tanks and replaced the non-working pump with a Little Giant-branded pump (good pumps by the way). Larry, the agent in the office explained why they didn't use a Zoller pump (used to be the gold-standard in pumps, but have had issues in recent years). The prior pump had lasted about 10 years and it was around $150 at the time. The new pump was $315, but what doesn't cost double what it did 10 years ago, so I don't believe I over-paid for it. They were both efficient, professional, and friendly (I like friendly). Anyway, the job was done correctly and efficiently, and both tanks were squeaky clean when they were finished. I hadn't compared pricing for the service, but my intuition says they were close in price to the competition. I would have Snyder's out again in a heartbeat. Great work, decent pricing, professional and friendly technicians. They should be on your short list if that type of service is ever needed. Thanks Richard, Larry, and Robert!

From the owner: Specializing in: - Plumbers…read more- Sewer Contractors - Septic Tank & System Cleaning - Plumbing Contractors-Commercial & Industrial - Plumbing-Drain & Sewer Cleaning - Building Contractors - Building Contractors-Commercial & Industrial - Sewer Cleaners & Repairers

During the coldest nights, our pilot light would go out leaving us with no heat at night. We called…read moreJohnson to come look at our boiler system. After the tech worked on it, the pilot light wouldn't come back on at all. He told us it was a valve he had to overnight to us leaving us with no heat for 4 days in below zero temps. After finally receiving the part (which was a $1000 valve), he installed it but the system still didn't work. The tech tried to tell us it was the heating element at $6000 or we can just replace the entire system for $9000. We told him to put the system back together and leave. After a couple of days, we hear a loud banging in my pipes and then my heat turns back on. After researching ourselves, we realized this tech at Johnson couldn't figure out that we had frozen condensation in our pipes which prevented our heat from working. Id also like to mention that bf this tech began working on our system, he had told us that he had just come from another call that he couldn't fix, and had to sell them an entirely new system. I'm believing now that this is their goal. To sell new systems, not fix the problem.D

Had an issue with a pump grinder and Johnson Heating came out the next day, identified the issue…read moreand provided a service quote on the spot. They completed the work quicker than expected and my total bill was actually less than quoted. The technician was personable and listened to my concerns before starting the work and gave me feedback and solutions based on his experience. Great experience for me and I will use Johnson Heating again.

Pricing not transparent nor reasonable: We asked Lohmeyer…read morePlumbing to install a bath faucet and drain fixture for a stand-alone antique-style bath.   The original fixture failed and leaked. The plumber assigned to the job brought a helper to evaluate and quote the work. He also spent some time at the plumbing supply house determining if parts were available to fix the failed fixture. They determined that we would need a new fixture. My wife worked with the supply house and selected and purchased the fixture. Once we had the fixture in hand we received the quote for this installation.  I was dismayed to see the quote for the installation work was $3877.00! When I asked for more detail I was given a verbal summary of the additional materials for the work that seemed to amounted to less than $50. We notified Lohmeyer that we intended to reject their proposal. I contacted another reputable local plumber and received a quote for about  $400 for installation. I accepted the quote, and the work was completed quickly and to my satisfaction. The plumber and his helper spent less than 2 hours to complete the work. We then received a bill for $595 for the service rendered. Note that they charge much more to quote this job than a reputable plumber charged us to complete the job. If you work with Lohmeyer I recommend getting a firm quote before they start the work. Then again, I would not recommend trying to do this as I think it will be a waste of your time. As an aside, here is useful information that can be used to evaluate the legitimacy of online reviews. https://www.8fig.co/blog/how-to-spot-fake-online-reviews

They've served our plumbing needs for nearly 20 years. Always prompt, clean and helpful.read more

Called on a Sunday due to my elderly parents having a water heater leak all over their basement…read more Call was returned within minutes and new water heater installed by midday Monday. Fast, friendly, professional, excellent quality service! Could not recommend more highly!! Ann M

ExplainEd to Andy what I needed done and within an hour, he was at my place to install a hot water…read moreheater. He was also helpful in removing the failed Water Heater and that he took it with him, when he left. I have lived in Columbus, IN for 48 year. During this time, I have used many different plumbers. I will use Andy again.

They are certainly at the high end of the cost spectrum, which would be fine if they provided the…read morecustomer service equal to that higher cost, but they use a automated system that will bombard you reminders and calls which is irritating. They are very friendly and the technicians are very professional however. We used them to do electrical wiring for our basement, it was two new breakers to install three light switches and a dozen led light boxes, just under 7k. They were supposed to do plumbing of a bathroom sewage pump, valve for a softener to drain, and shower install with a rough out for a sink, 9k. They miss-scheduled the appointment for plumbing and instead of just saying oops let's fix that they spent their time telling me I scheduled Monday and Tuesday and it's a two day appointment so that's why I am receiving multiple reminders for my appointment on Monday and Tuesday to start, despite my repeating it is Tuesday and Wednesday because I would not be home on Monday as I told the tech who did the estimate. The electrical part they would not take payment for until they finished the job despite my request to pay as they go. Since it requires the plumbing team to finish first they said they would come back when their plumbers finished, still daily texts and calls to schedule the final electrical which according to their tech couldn't be done until the plumbing THEY were scheduled to do. Their AI based system is terrible. Their work is quality and their human customer service team is frustrating but friendly. We canceled the plumbing and now will cancel the finish work for electric as well. Too expensive to justify these annoyances in my opinion. We were convinced to buy their service plan for our ac and electric, not sure what that really gives us but we won't be using it now anyway. I'd caution anyone from using them without a few estimates first.

We've invested $20,000+ worth of repairs with Peterman over the course of four years, along with…read morethe $17/month membership. We live in an old house, so it sadly came with the territory and we had to hire their services for repairs that were beyond our skill level. Our trust with them came to a screeching halt when the time came that I needed to speak with management. We've had an almost 3-year HVAC issue, where five different technicians kept doing leak searches (and charged us for all of them) with no offers for long-term solutions. After my initial call to hopefully address this, it took about a week for them to send me a text offering the minimum possible resolution without even speaking to me. Conveniently, the call-back number they sent didn't work, either. It just goes to show that their management doesn't have the professionalism or courage to have actual conversations with loyal customers. They all hide behind the veil of their customer experience team who unfortunately don't make the decisions. I've never been so relieved to move on from a company whose leadership doesn't value their members.