OUTRAGED. I made this Yelp account just to write this review. If you want horrible service with no reason to make an appointment, outrageous prices, and slower than a turtle paced work, this is your place! I paid to have my truck towed here and made an appointment for when they first opened on this day a week prior. I needed a simple front brake line replaced (an on average 1-2 hour job) and they couldn't even get my truck in to do that. I thought that bringing it to a local shop would be fine because it was such a quick fix, man I was wrong. I should have just been smart and taken it to professionals in the first place. If you need your brakes replaced or anything worked on, go somewhere else like Pro Muffler and Brake (quick, professional, and half the price) This shop is a joke. Don't most companies have a first come first serve policy? Not this one. My truck sat there with vehicles going in and out for 7+ hours; (I HAD AN APPOINTMENT) Did not touch it, did not look at it, didn't even bother to inform me how long it would take; probably because they didn't even take one second to peek under my underbody. I went to check on my vehicle after the 7 hours it sat there and went inside wondering why my truck wasn't in a bay yet, I was informed that they were just "so busy and backed up that they didn't have time for my vehicle", pathetic. I was one of their first customers that day??? What the hell was the point of making an appointment? So it could just sit there untouched? Most unprofessional establishment I've experienced. It seemed they wanted the easy way out by avoiding my vehicle since it was towed there and thought it couldn't move. I asked for my truck key back and with minimal brakes, I drove my truck home when I heard that it sat outside for a substantial amount of time with no intention on being fixed that day. I was fuming. I will inform all of my family and friends in the area to NEVER come here for anything. Poor customer service, time management, and overall pitiful experience. read more