I am extremely pleased with the staff at Discount Tire. I own a classic car and ordered a set of…read moretires for it. I brought just the wheels to them and had them mounted. Realizing afterwards I had ordered the wrong size tire. And even being my fault they were great in letting me return them and installing the actual correct size. This was my first visit with them but definitely going back for further purchases.

Had a flat tire. I really appreciated the time Justin spent with us and his recommendation…read more Everyone seemed to be very kind, caring and responsive. Glad we were close to store.

A friend and I were driving from Chicago to Grand Rapids, MI for a concert, & I got a flat tire on…read morethe highway. I typically go to Discount Tire; however, it would have taken over an hour and a half. Swung by here, & they not only were super helpful, but they were super fast! Thanks so much for getting us in & out to get back on our mini road trip!

I'm only giving them one star because I have to don't they always say that we'll get you in we'll…read moredo this we'll do that I have to pay them $50 extra plus the tire to change my tire they were way too busy I had to drop my car off for that most horrible customer service please do not ever show up at Belle tire in Benton harbor Michigan they suck I'm only giving them one star because I have to if I could give them no stars I would

Very nice spacious very clean shop. My first time here and went in because my steering wheel was a…read morelittle off center. They gave me a great four wheel alignment at a fair price and had me back on the road in less than an hour. Very nice helpful informative staff. I would recommend it and wish I would have found it sooner

I had just completed a long and unexpected rebuild of my rear driver side suspension on my 2011…read moreRAV4 only days before Thanksgiving. I didn't think any shop would be able to get me in for an alignment before I needed to travel for the holiday. I called M&W at a friend's recommendation and they got me an appointment for later that day. They called me back around 90 minutes after dropping my truck off and said it was finished! Everyone I dealt with was friendly and informative, and the work they did was fairly priced and solid! Aaron even texted me to ask how things were going after I'd had a couple days to drive around. They've got a new returning customer with me!

I have a love/dislike (not hate) relationship with Midas. They have pretty good customer service…read moreand they are always able to get you in within a reasonable amount of time. The part I dislike, is that I question the quality of their work at times. They recently replaced the drive shaft on my car, with a used one. However, after driving the car home, something still wasn't right. I took the car back in and they looked at their work and realized that the new drive shaft they installed was very obviously dented. While I am grateful that they worked to find me the best deal on a part (+++), I'm disappointed that they didn't look the part over before hand to make sure it was in good condition (---).

Went in for $120 tire change,, ended up at $549 after they stripped five lug nuts. Should have…read morestopped at one and consulted me instead of screwing up my truck They burnt paint on rim with torch.

I am a new resident of St. Joseph and I had to find a local auto shop to handle a number of items…read morethat needed fixing on my car. I could not agree more with the previous comments here on Yelp. Matt is honest, patient and willing to work with a customer on whatever issues that needs to be resolved. I knew what had happened to my car - severe front wheel misalignment (too many potholes encountered) that it caused my front tires to wear out unevenly on the inside... it caused a flat - and Matt listened carefully and provide an open window when the shop can take a look. The shop made every effort to find the parts I needed (Volvo S80 - Lower Ball Joints needed replacements and broken windshield wiper pump) and they were able to acquire all the parts and completed the work while I was at the office. The car feels much smoother and I have no fear of my tires being worn out unevenly since the shop had also done the front wheel alignment after installing the lower ball joints. My Volvo S80 has over 150,000 miles and thanks to Matt's shop, it will see more miles in the near future. I should also mention that their prices were very reasonable and were lower than what I normally receive for a foreign car repair.

Matt's to the rescue again! My mother was passing through town and heard a noise under her truck…read morewhich was troubling. Matt's got her truck in the same day and fixed the noise for an extremely reasonable price. Honest, kind business. Have had numerous positive experiences for many years. Lucky to have this business in our area! Thank you!!!

We were visiting from out of town and got a screw in our rental vehicle tire on our way back to the…read moreairport 2 hrs away. These guys got us in right away on a Saturday afternoon fixed it quickly and got us back on the road stress free! They didn't even charge us a dime! Couldn't have had better service in a situation that could have been very stressful and caused us to miss our flight. Highly recommend them!

I may have had less professional experiences with a business, but I can't think of a single one…read morenow. I went in after suffering a flat on a new tire and brand new car. I'm talking less than 2 months on the road. There was nothing on the tire to suggest I had hit a nail or other road hazard. Basically, several employees there told me it was my fault I got the flat and they weren't willing to call Goodyear to inquire about the warranty so I had to pay them the full ~$200 for a tire and labor costs. They also very rudely said that if I had any issue with the new tire I bought from them, there was no guarantee / warranty on the new one either! Decided to get a second opinion. Went to Discount Tire on Napier Ave in Benton Harbor and explained my situation. They made no promises but contacted Goodyear to ask about it. Turns out it was covered because spoiler, it wasn't my fault and Goodyear corporate stands by their products. In any case, had it replaced by them and haven't had any issues since. And there's a warranty on it if anything else happens over the life of the tire. I asked at another shop for my own curiosities, and basically this place should have at least called corporate. As far as I can see, this is a scam shop. Do yourself a favor and don't go here.

Repaired front fender damage from a parked car incident . Completed repair was excellent. Found and…read moreresolved wheel imperfections caused by outsourcing to aluminum wheel sub contractor . With only 5k miles on my new car, it is as good as new after their repair . Thanks to their attention to detail and commitment to providing outstanding customer communication .

My vehicle was backed into and the tail hatch back was bent in a hit n run but thanks to a witness…read morethe guy was caught and his insurance paid for the worst example of craftsmanshit ive ever seen from them. up until now they were top dog but either i pissed them off or they have morons working there. there was a separate part that attached to the tail gate hatch that was discolored like it been in the sun or they buffed to finish off it. looked like total crap. worse then the actual damage as to why i took it there. so i went right back in and unknowingly got the owner who came out so i could show him and first he said it wasn't part of the lift gate so them i opened it to show him it was, and then he said it was held on by 2 rivets and the original unblemished in perfect condition was still on the old lift gate and they could change it right now. ( instead of it already been changed before they called me saying it was done) . so i waited a half hour and when they brought it back out the vehicle was now full of tiny scratches that were not here before. then i noticed the body lines didn't match up on the tail gate to quarter panel which the owner mentioned it was a american car . after going thru the pictures taken when it was first dropped of it showed those scratches where not there when i brought it in. the owner told me to bring it back the coming Monday as it was Friday afternoon then, and he would get it fixed. so all weekend i stewed thinking about it and come Monday i took it back . then i kept getting these survey emails so i eventually responded and pretty much described the crap job honestly that they tried to sell me. 2 days later i get a call the vehicle is done and they read the survey which they were not happy about. when i went to pick it up it looked good but i only was looking a the back.after i got it home in the garage i noticed a new dent coming from the inside pointing out on the middle of the driver side quarter panel. already fed up i figured im gonna sell it as i do not trust it anymore.. well tonight after its been sitting in my garage since i pulled it in then, i noticed the finish ground off on the top of the door panel where it meets the roof. I will never take a vehicle or recommend them to anyone now. either they hired a moron or someones bent on discouraging people from trusting them to do the job right. unfrikenbelievable is the word. seems every time i return it to have the job done right it comes back with other damage. what was one a accident free impeccable body now looks like crap. I will now have to find a different body shop to fix there quality workmanshit. im not even gonna go back to show them this. and to think i felt a little bad with my review . not! its actually pretty sad.

I just bought my daughter her first car. The sellers did a serious con job that left my daughter…read moreand her friend stranded. Jim came to the rescue, even driving them to my work so they were safe. Good people. Great service. Excellent work. Fair pricing.

I went there, even though they're not a body shop they agreed to look at my problem. It was my 2003…read more500 SL. A back trim piece kept falling off and I knew I was doing something wrong They took the time to look show me what the problem was and how to repair, but I need to get the part. They were very kind, and the young lady was exceptional I would highly recommend them for their kindness. Oh and yes they didn't even charge me. I'll be back

Be cautious if Pro Muffler & Brake asks you to purchase the parts for a repair…read more I paid them to replace a special-order bushing on my 4x4 pickup. They asked me to obtain the parts myself, as they had done during an earlier repair. After the work was completed, the new seal leaked. When I returned, they said they would charge me additional labor to correct the problem because I had supplied the parts. Their signed warranty states, "We will honor work that we have performed, and there are no exceptions." I understand that a shop may not warranty a customer-supplied part, but that limitation should have been clearly explained before the work was authorized--not after a problem appeared. I now have to pay another shop to determine whether the seal was improperly seated, the housing was damaged, the supplied part was defective, or something else caused the leak. My advice: insist that this shop obtain the required parts itself, and get the parts-and-labor warranty terms in writing before approving any repair.