This engagement ring is everything I ever dreamed of and more. My fiancé picked the most beautiful…read morediamond ring, and I fall in love with it all over again every time I look at it. The craftsmanship is stunning, the diamond sparkles from every angle, and it feels so special knowing he chose it just for me. It's not only a gorgeous piece of jewelry, but a symbol of our love and future together. I couldn't be happier with this ring and will cherish it for the rest of my life. Thank you Hayes jewelers for treating my fiancé with kindness and respect

So this place has been a great place to shop for jewelry for as long as I can remember, I came here…read morewith my parents when I was young, and I have bought a lot of jewelry from Hayes, but my son was looking for a promise Ring for his Girlfriend. So we went in there I don't know the lady's name that helped us but she looked to be about 80, We told her he was looking for a yellow gold ring with some type of hearts and diamonds in the ring. Not Silver, Not white gold and definitely not a stone from her birth year because she don't like the color purple and she is a fan of the yellow gold. Well then that's all she wanted to show us from then on. White gold. Silver. And those damn purple stones. But then after 30 minutes or so in there my son finds a ring he wanted to THINK ABOUT and POSSIBLY come back and get it. We said no but thank you for your time and help being polite. She walked away but shortly came back over and proceeded to ask if the ring was a gift or if he was just going to give it to his girlfriend. He was confused so I stepped in and spoke up, I told her it was a Gift and he wasn't sure if he was going to buy it today, but once again thank you for all your help and assistance. She was very persistent on him to buy today But after telling her we wasn't buying today she got very hastily and got an attitude and walked off. She wasn't as pleasant when we left as she was when we walked into the store. My 18 year old son said if he was to return he would not deal with her and would not buy anything from her Because he didn't want her to make any commission from the sale. Not just because of the attitude but simply because the whole time we were there we had to keep telling her not that no not that color stone or gold.. Everyone there is ALWAYS very pleasant AFTER SEEING THAT TYPE OF RESPONSE I DOUBT I WILL BE BACK

Just came in for a quick cleaning. Turns out it's time for my ring inspection. Dylan asked if I…read morealso wanted the rings on my right hand cleaned. I said they're fake! He said that's not what I asked So I said sure! Dylan was very nice. This may be my new Jared's!

They are very helpful to find what you need. They have a lot of different options to choose from.read more

I took my watch to be repaired at Starnes. They didn't have the parts to repair it. So they sent it…read moreoff to have it fixed. I did not hear from them for a LONG time. Yesterday I called them. They DID have my watch. They apologized but I wasn't even mad. So I picked it up. It cost me $165 to have it fixed. Then last night when I was taking it off the band fell apart. Starnes watches are expensive but worse quality than what you get at Wal-mart.

I had to have 3 rings cut off of my ring finger due to swelling in my finger. Gene took the time…read moreand tried not to do too much damage to the rings. He was successful in getting them off (which took a lot longer than expected). I will have to have them resized and will return when my finger is back to a somewhat normal size. He was very patient and kind.

Had a great experience! Everything was so effortless and smooth. The offer we were given was very…read moregood. Definitely recommend this place.

Have to give them a A for trying…read more Yesterday afternoon the battery in my regular dress watch died and i have to send in off to replace the battery to maintain the warrant. Something to the effect the battery has to be changed by their technicians under nitrogen. No problem, I kept an old Timex for just such an occasion, Got up this morning and dug it out of the drawer and guess what ? The battery was dead also. Gave a call to Wooten Jewelers in the Mall and the owner told me that he probably had the battery but if not, could tell me where to go. I could not read the numbers on the back of the case to tell him. Got to the store and while he had trouble reading the numbers as well, turns out that was one of the few he did not have. He suggested a couple of places but rather than that, I asked him to call his brothers store to see if they had it. He did and they did. I'm not going to knock the store down when then were so helpful in the end. Looking around the store, nicely appointed and from what I could see, good selection. It's one of few stores left in Signal Hill Mall.

I absolutely love Dale at Wootens Jewelers!! I bought a wedding set from him a year ago, and if I…read moreever have an issue, he always makes it right. If I ever need a cleaning or a sizing, he gets it done! I may be without my ring for a week, but it's right and shiny when I get back. I've bought several pieces from the mall location. Dale is not only a great jeweler but an amazing person as well!!

Yesterday morning, my 7yo broke her new necklace. It was from their grandparents, so we wanted to…read morefix it. Fixing it was outside our tool kits or wheelhouse. I called MacP and they said it'd be doable. I stopped by and Richard (the jeweler) gave me a reasonable ball park cost, and said it'd be ready next week. I got a call from the sales associate, Amanda, today saying it was ready. Much faster than original estimate. Also, the repair cost 2/3 of the original estimated cost. I can't even find where the break was! So glad to have these folks in town and my kid is glad to have their necklace back.

My experience was superb with Richard the owner / Jeweler. He refurbished and enlarged my…read moregrandmothers engagement ring and enlarged my own wedding band . The improvement was stunning. They didn't looked this good 28 yrs ago! He also repaired a delicate necklace and added a bead to it. He is patient and talented beyond expectations.

Kimball is fantastic to work with. I've been going to him for 30 years. You won't find a more…read morereputable jeweler out there.

The folks running/that own the store are the NICEST, most personable people I've ever met in a…read morejewelry store. They go out of their way to help you find EXACTLY what you're looking for. On a more personal note, I took my very sick Mama's ring in to be repaired. We told the owner the story of the ring and how my brother and I gave it to her when she and Daddy were divorced. He REALLY took in the story. When I came back in (just a few days later) the ring looked better than it ever had before. ~and I'm SURE that he didn't charge us enough. I'll never go anywhere else. By far the best.

The owner is extremely knowledgeable and very friendly . Makes it a pleasant and positive…read moreexperience every time I always leave knowing more than when I walked in and feeling confident about anything I've bought or sold ! Have you used dozens of other places in the area and this place is allowed me to narrow my traveling down to a One-Stop shop for all things silver and gold ! And the area is overdue for a knowledgeable owner and consumer of precious metals ! Thanks for everything Jason ! See you next time!