I really enjoyed my experience as Robert really knows what he is doing. Takes time to explain what…read moreneeds to be done and what has been done when its finished. The prices are reasonable and the work is top notch. I would highly recommend him for all your clock needs.

Although he was unable to help due to time constraints, he recommended a nearby establishment that…read morewas able to assist me for which, I am very grateful.

My husband purchased this beautiful Aquamarine and Diamond Halo Ring for our Anniversary…read more Absolutely Beautiful. Sized to size 6.75 and fits perfectly. Friendly professional staff and it was delivered on time. We highly recommend JEWELRY AUTHORITY. We found their store on EBAY Thank You Robert for Great Service

As someone else said in another review, I believe that they have their negative reviews deleted off…read moreof Google. So I took this route to leave a review. Went to Jewelry Authority with a 7ct, 10k Citrine ring that weighed a little over 4g. They literally offered $93! $93 whole dollars. 10k is going for maybe $68 per gram. Yet, they offered me $93 for the entire ring! How insulting is that? This seems to be a common thing with their business and I'm truly wondering if they only lowball a certain demographic of people. It's bad business and a bad look! Thankfully, I took to ring to a coin/gold business for scrap and they took the stone out of the ring and gave me almost $200 for it. I sold it for scrap more than JA offered! And I kept the stone! So do yourself a favor and avoid Jewelry Authority if you want to get sell your jewelry. You'll probably get more selling it on your own or scrapping it.

It all started when my diamond became loose, unbeknownst to me. I was away for business & got my…read morering cleaned while away. That jeweler came back to me with the bad news, but glad I hadn't lost the diamond! When I traveled home, I went to Alexander Zachary Jewelers upon suggestion of a good friend who purchased her engagement ring there. What a nostalgic experience! I grew up in a small town and this shop reminded me of growing up...Quaint shop, fine jewelry, attention to detail and top-notch service. No job was too big or small for AZJ. Since the platinum setting was custom-designed and hand forged, I was expecting a little pushback or hesitation....not one bit. Since I was a first time customer, they put my info in their system, I informed them what I needed done to the ring, asked to have it "dipped" and was out the door feeling positive and comforted that my jewelry was in great hands. Since I had dropped it off on Thursday, I figured a week would be enough time to work on the ring. They said it would be ready Monday. Friday afternoon I received a call that the ring was done. What a fantastic job they did! The ring looked brand new and the diamond wasn't loose any longer (the most important part). I was impressed with the level of service and how it was expedited for a new, and soon to be returning, customer. I would recommend Alexander Zachary Jewelers to anyone in the area or just passing through who may need some quick and quality work done on their jewelry! Job well done.

I have purchased thousands of dollars from Steve and always always a great experience from him and…read morehis team. Very professional and polite treat you like family.

Went in with no appointment on a Saturday afternoon for a watch resizing, was quick easy good job ,…read morewould return

Very friendly staff, only has battery replaced in two Hamilton watches. They treated me as if I…read morehad spent thousands of dollars

My 2nd review for this establishment…read more With the current virus situation, the watch shop has recently reopened. Went down to the mall because I needed my battery replaced. When I got there a customer was just finishing up. I was told he had five watches in front of mine and it would be 20 minutes. Thought no way but showed back up at exactly 20 minutes. He was putting the back on the watch and said, done. Great service and great price.

I found Watch Repair Shop to be super fast and friendly. Price was reasonable as well…read more Transaction was a success!

I go to these folks for all my repairs. they are fast, reasonable, and I have never had a problem!…read more They have made all my rings larger as I have gotten older. I use their sister booth in south park Mall by the food court. highly recommend!

This business has been my go too for years. Fast friendly service by adults with years of jewelry…read moreand watch expertise. Not a kiosk with or without a commitment. Today they put the first battery ever in a collector worthy character watch and last time it was a very very valuable family hand me down and I trust them with both. No upsell just fast competent service without a jewelry stores overhead. Today's charge... $10.

Quick Fixes is actually quick! Located in Concord Mills at a stand in between Burlington and Kids…read moreFoot Locker. I came here to have my son's necklace repaired that randomly broke in the middle of the necklace. I brought over the necklace around 5 pm, he viewed very quickly, told me it would take 20 minutes to repair and cost $22. I walked around Burlington and when I came back it was repaired. I couldn't tell where he actually repaired until he pointed it out. I wish I took before and after photos. Awesome service and he gained a returning customer!

Good for basic repairs. Could not fix my ring because its a heart shape ? This was the 2nd visit…read more They could of told me on first visit because repair guy wasnt there.2nd visit he sent a photo to the repair guy who then said he couldn't fix it.

My mom gave me a ring with my sons' birthstones years ago. At some point, a prong was bent and I've…read morenot worn it in ages worried I'd lose a gem. Mom passed away so I was determined to finally get it fixed. Did some research and decided to try here ~ as they have an in house jeweler. They fixed it on the spot no charge. When I need jewelry or repairs in the future, I'll definitely be back! Grateful!!

Sales and service are impeccable. If you want great jewelry and a great experience, got to Malak!read more

They have worked on a few of my watches for battery replacement, modifications, refurbishing…read more Always provide amazing results in a timely manner at a reasonable cost. Really neat store and my local go to place for anything watches.

Excellent place. They will work with you on payment arrangements and are very helpful you can…read morecommunicate with them through text

Best jewelry store in Roanoke. Not only are they knowledgeable but provide great customer service.read more

From the owner: Jewelry Connection provides engagement rings, wedding bands, watches, and diamonds to the Roanoke,…read moreVA area.