Nicest wrecker company i have ever had to deal with. My claim representative also complimented on…read moretheir hospitable attitude and willing to help-she stated, you NEVER find that in wrecker services. Most situations leading to the reason your car is impounded are stressful. Very professional, honest, and helpful. Thank you!!!!!!!!!!!!

Answered the phone, very friendly, gave me a time of 30 min and came during that time. Made me feel…read morecomfortable. Driver was friendly. Best price I found for quality of service.

My car lost a radiator hose and broke down at a very busy light right at the beginning of rush…read morehour. A-OK came and got my car in less than a half hour. They were professional and knew right where I needed to have my car taken. I was very satisfied with their service.

a valuable keychain was not returned after receiving the car after being towed. I later sent an…read moreinquiry into this issues through there website and they never got back to me.

My 23 C8 corvette had 4 towing companies selected by Chevy roadside assistance (AAA) that were…read moreassigned to tow me and all of them rejected the towing me when they arrived either because they couldn't, or it was too risky (car is stock). This is despite my repeated requests to make shure they could and would before sending them out. Bob Rodgers was referred and they were by far the quickest, most professional, and got the job done carefully with good equipment. Wasted nearly 11 hours trying to get this towed the correct way through Chevrolet and if I had to do it again I'd have paid Bob Rodgers out of my own pocket up front and been stress free. Thank you for ending the nightmare!

Without question incredible service - they have been my go to for towing!…read more If you have a lifted truck or a sports car they will handle your precious vehicle with the utmost care!

It was going to be one star strictly because Mike was a total douche bag. He was unprofessional,…read moredemanded an apology because I said he's a horrible person, said he wouldn't give my car back unless I did, told me to hang up the phone with my dad when I asked for a copy of the paperwork, told me I couldn't inspect my vehicle the proceeded to close the gate so I couldn't see my vehicle period, and said I was speaking nonsense because I wanted to inspect MY vehicle. The only ONLY reason I am giving 4 stars, is because Becky Ragsdale and Nicole who works up front are amazing people and I don't want Becky's family business to have a bad name. Mike, should 1000% be fired. He is ruining the Ragsdale name and just because he's an ex cop with anger issues doesn't give him a right to treat others poorly. So Mike, if you see this, screw you. Go get therapy you sad miserable man. Becky and Nicole, I absolutely adore yall. You guys are amazing.

First, I realize that the was Sunny and HOT, But before rush hour . But, they quickly asked…read morequestions, had me text photos to assess the situation, and shot back with a quote. They showed up Very quickly, and efficiently, immediately got the job done... and me Back on the Road ! Pleasant on the phone and better in person.

Brandon representing Allways Towing did a wonderful job in securing my vehicle. After helping other…read morestranded motorists, he came to help me as soon as possible. He treated my vehicle as his own. Loaded my vehicle in a secure manner and safely delivered it to the designated workshop. During the last 44 years or so, I have availed services of several tow truck companies, but Brandon provided the finest service second to none. The charges were also very reasonable. If I need tow truck services again, I will call Allways Towing, owned and operated by Brandon. Alex W.

I could give this place 0 stars, I would. Husbands car was there for less than 24 hours and they…read morecharged him for 2 full days. They also added a ton of other expenses on top of it. $318 for 20 hours of sitting in their very messy lot. Unbelievable. Will never recommend this place for any towing needs.

Carlos, the driver, was freaking AWESOME, which is the only reason it gets so many stars. I'd give…read moreCarlos 10 stars. The company itself? They claim to be open 24 hours. They ARE NOT. I called at 6:30 am to be towed to my mechanic for a dead battery. If I'd been towed, and the battery replaced, I could have made it to work on time. BUT - the person who answered said they didn't open until 8:00 am (even though ALL THEIR ADVERTISING & THEIR WEBSITE SAID 24 HOURS), and they could get someone to me by 9:00. I called back at 9:30 - and they had forgotten I was supposed to be towed. Carlos showed up just after 10:00 (yay Carlos!). Carlos was amazing. He hooked up my car and was a total champ about helping me get into his GINORMOUS truck (really - the first step was higher than my waist, there was no way I was going to be able to climb into that truck with both a mostly healed broken arm and a newly broken foot - don't ask, I live dangerously). When we got to the mechanic's, he jumped out and was ready to help my get out of his truck - because there was no way I could jump that far down with my broken foot. Super kudos to Carlos for going above and beyond! UR Towing did not provide Carlos with a way to receive payment. They had to text me a payment code, I paid immediately, and then they called less than 10 minutes after sending me the code to ask when I was going to pay them. I'd already paid them! I told them that, gave them the confirmation code I'd received, and told them I felt they treated their employees terribly because the driver didn't have the basic tools he needed to complete his job. I am not going to use UR Towing again because the company feels shady and under-handed, and I am not pleased that their employees have no method to take payment, that the switchboard (or owner, I don't know) calls the driver in the middle of a tow to have him go pick up some other car/person (couldn't tell which, wasn't my business, but I was right there and couldn't help hearing) - right then - even though they knew he was already towing a car and the only way he could tow a different car/pick someone else up was to dump my car - or me! - on the side of the road. It makes me wonder if he would have been forced to dump my car or me at the side of the road to get this other car/person, and then who knows what would have happened to my car - or to me? if I hadn't been in the truck with Carlos, what would they have done to make him divert from his current task? I could see how conflicted Carlos was and heard the pressure put on him to go get the pther car/person. Fortunately (I guess), Carlos' phone was not working well, and the call kept getting dropped, and Carlos kept driving towards my mechanic's, and by the time he got a good signal and was able to take the call, we arrived, so ethical dilemma solved. I would 100% have Carlos tow me again - he's Good People - but I am not using UR Towing and I am reluctant to recommend them.

I accidentally paid this company via cashapp when I meant to pay a detailing service in Orlando on…read moreMarch 14th. I requested a refund via cashapp and spoke to a representative of the company who stated he would speak to the manager and return my call. I never received a call back and found that the owner declined my refund request via cashapp. This is not a very reputable way to behave as a business owner. Untrustworthy.

These folks are the nicest ever. They told me how to get my car started so I could get to them…read morew/out a towing expense. Once there - I fully expected a replacement part and service charge - but no!!! They fixed my own part and charged me nothing. These folks are honest and as warm and friendly as can be. Two others told me of them and their professional good service. I'm a believer! Give these folks a try. They will not let you down!

I had a great experience with Jack's auto store. When I needed my steering column replaced, they…read morewere as professional and communicative as possible with the timeline/pricing. They also had a decent military discount, which was nice.

My alternator went out in freezing conditions after hours, so my car wouldn't even turn on as I was…read morestuck. After calling multiple places and being told that they would either have to call me back or that it would be multiple hours, I finally found them. They were super responsive and helpful and even offered to take me to my house after they dropped my car off at the garage! The price was totally reasonable too!

The person I spoke with argued with my about how to get onto base, kept insisting they needed a…read more"contract" to do so. Which is not the case, they just need escorted by someone with base access. She wouldn't listen, then she referred me to someone and just hung up.