Cancel

    Search

    Barnes Family Storage

    5.0 (1 review)
    Open Open 24 hours

    Get pricing & availability

    You can now request a quote from this business directly from Yelp

    Services - Barnes Family Storage

    Self storage

    Vehicle storage

    Barnes Family Storage Photos

    You might also consider

    Recommended Reviews - Barnes Family Storage

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    23 days ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - Barnes Family Storage

    U-Haul - Augusta

    U-Haul - Augusta

    (4 reviews)

    This was the least professional U-Haul building I have ever been to. I had a 7am appointment to…read morehave a trailer hitch put on; I drove an hour to be there for 7am, once there I was told to come back at 2pm when their trailer hitch guy got in. I drove an hour home, then drove an hour back for my 2pm appointment. I was there for 2.5 hours while my car was in theory being worked on. My trailer hitch was being warrantee replaced due to rust and a bend. First the kid they called a mechanic told me my hitch was fine and tried to send me on my way. Then he tried to tell me my bent hitch had always been that way. After that he said he would replace it, but all I saw him do was walk around the building and talk to other employees. After two and a half hours he informed me that my trailer hitch was rusty and I would have to go to a REAL mechanic to get it removed. During the 2.5 hours I sat there, I had the opportunity to watch the rest of the employees and listen to them. The F word seems to be one of their favorites. I heard them laughing at costumers after they left. I heard that the store manager was either getting married or was at a wedding(perhaps the route cause of their behavior). One person called in looking for a job, they put it on speaker phone and stood around describing the job in a highly unprofessional manner. There was a female employee who was clearly wearing a thong and no bra(the male employees seemed to like following her around). So after two trips to Augusta(1 hour each way) and 2.5 hours of sitting in their building, I left without a hitch being put onto my car. 6.5 total hours of my day waisted. If I could rank this U-Haul at zero stars, I would!

    worst customer service ever. brianna that works there will scam you out of your money even if you…read morereturn the truck clean with the correct amount of gas in it

    Barnes Family Storage - selfstorage - Updated May 2026

    Loading...
    Loading...
    Loading...