In Response To: Zach D. a.k.a "Mr. Been Around the Block"
Regarding: Hank @ Barnes & Noble Café in Torrance
Wow Hahahaha....This Guy Cracks me Up (I actually Laughed Out Loud after Reading that) *wipes eyes* Thanks for the Chuckle Bro. So... 1 Star because you didn't have the Backbone to ask Hank "Why" he was charging you such a high price for "Faded Green Slices & Hot Water" Hmmm I agree that's kinda ridiculous tho :( MAYBE he got the prices mixed up (It Happens), MAYBE he worded it wrong or you heard him incorrectly, or MAYBE that's how much "Fake Dry Limes & Hot Water" actually costs now at Barnes & Noble Café (Lord knows that's the most Sought After Drink Ever!) anyway... all those "Maybes" are Irrelevant because you got pissed and Stormed Off in a "Furious Rage!!!", rushed to your Computer and couldn't wait to tell The World how awful the "Big Bad Meanie named Hank" is and how you were almost the Victim of his $2.23 Scam. This could have all been handled with an "Excuse me Sir, I've already purchased a Drink. May I ask you why I have to pay for your Nasty Lime Thingies & Hot Water?" I'm sure he would have explained in a Professional manner not leaving you with that Sour Lime Taste in your Mouth... Oh wait, you didn't purchase the Drink... ok minus the Lime then :)
Bottom Line... "People Like Hank" continue to be put into Leadership roles because "People Like Hank" are Diligent, (Please make note of the Following CAPS) "FOLLOW PROCEDURE", and are Good at what it is they do! I have been a Regular Customer here for years and have received Quality Service from Everyone at the Store... Especially Hank! (Shoutouts to David, Marchelle, Karen & All The Café Workers because you guys Rule!) And to the other Cry Babies complaining about this Store on Yelp, Please Stop because it's really petty and makes for a Very Boring Read (Seriously, 9 Paragraphs explaining why you Hate a Store, Really???) Now back to Mr. Zach, Why do I care about your Hilarious Post? I don't honestly, but I will not sit here and let you Bad-Mouth that man when he's one of the Kindest and Hardest Working Managers there. Barnes & Noble Café is Legit and if you have a problem with how you were treated then Address the Men (or Women because some of my fellow Yelpers complain about them too lol) Professionally Face to Face... not by typing angrily while safely nestled in the corner Highchair of the Café on your Cheap Laptop ;)
Barnes & Noble Del Amo, Torrance gets 10 out of 5 Stars in my Book. Those People work their Butts off and what Reward do they get? Unappreciative Boo-Hooers like you who try to Discredit the Store and it's Employees. But Haters are gonna Hate obviously *shrugs* Kinda Sad really, I'll be there with a Smile on my face Sippin' on my Latte while you Bask in the Glory of knowing that out of 90+ reviews on this Bookstore no one else has complained about Hank but you... Oh wait!, "You've Been Around the Block" I forgot about that, obviously you know what you're talking about right? [insert sarcasm]
PS: And for the Record, you asked Hank "NOTHING" and walked away Mad throwing "A Grown-Man-Temper-Tantrum" so stop Lying dude. How do i know??? I was there. I was the next Customer waiting in Line to the right of you when this happened so I saw the whole thing :O Who's the "Shmuck" now?... Don't Answer that it's a Rhetorical Question ;)
PPS: @ Rey A. What does "I musd" mean? read more