We've bought a lot of books here in the store with occasional online purchase picked up here or shipped to our home for free. The cookbook section is outstanding. It was there that I discovered Grace Young whose Chinese cookbooks changed my stir-fry life, making me a far better cook. We've found quality books on baking, panini recipes, pressure cooker cooking, and yesterday we scored by finding a couple of great air fryer cookbooks. And there are gems to be found among the discounted book shelves. My wife found one of our new air fryer books there, and I found deals on closeouts for rare Monty Python and Beatles books. Whenever I've needed assistance the associates at the customer service desks have been great. With the cashiers some have been more friendly than others but all are quick and professional. We've had a membership card for years and have taken advantage of the price discounts and free shipping to our home for online purchases. This is yet another chain store for which we're grateful that it's still open for business in the county. I never want to see online booksellers ever replace brick-and-mortar bookstores where you can roam around the shelves, find interesting books and hold them in your hands while turning the pages. That's the only real way to decide if a book is right for you or not. read more

We love to bring my daughter here because she loves to look at all the books and pick out her own to purchase sometimes. She's only 5 but family always gives her Barnes and Noble gift cards for holidays so she can enjoy choosing the books that she wants. The staff there is always super friendly and helpful! This last time that we went my daughter had dropped her gift card at some point. We went to the help desk just to check if anyone had turned it in or found it, they were so fast and efficient and immediately radioed eachother finding out that someone had found it! They are super helpful and friendly! read more

This whole area is never a disappointment, this location has everything thing you want in a Barnes and Noble with best customer care. -Walt read more

My favorite spot to enter the mall, study, and drink coffee. Membership has good discounts across the board. I definitely recommend. read more

My favorite night out: My husband and I drive from our home in Bremerton to the Silverdale B&N. We go straight to the cafe, order drinks (grande mocha/frappe for him, tall passion iced tea/seasonal whatever for me).. possibly a slice of cheesecake, and then we go browse the books. He normally goes into the sci-fi section and I head to either fiction or children's lit. On occasion I can be found in the aisle that holds the knitting books. Then we meet back up at the comfy, oversized armchairs by the children's section. For the next 30-45 minutes we will sit and sip our drinks and read. On occasion we buy what we're reading. Sometimes not. There's never any pressure. I love this Barnes and Noble. I have never felt so welcome in a bookstore than I have in this one. And that's saying a lot for a Big Box production like B&N. Also, the staff in the cafe are extremely patient with me when I ask them to make my drink a certain way (sugar-free if possible). So yes. I love you, Silverdale Barnes and Noble. read more

Great place to go and browse books. Sit down, relax, and read. No pressure to buy here. I like that. Store has a service desk where an employee can answer all your questions and then some. Quite nice. Plus, there's a Starbucks in the store for a nice meeting area. This place is usually packed after 4p and on weekends. Parking is not too good. read more

Avoid this place unless you are in a hurry to buy a gift. Why do I not like it so much? Reasons: 1. Wifi is no good - because there are NO power outlets. NONE. Keep in mind that 80% of mobile devices need juice after about 30 minutes. ****This makes me want to find a place that does cater to coffee drinking laptop users. 2. The Books are overpriced if you know how to use the Internet. 3. The Music is WAY overpriced if you know how to use the Internet. I'm surprised it is still in business. read more

Loaded with books.... it is a bookstore! Hello!!! We like going here to browse and hang out for a while with our daughter. The kids section has a wide range of books for reading or learning. read more

There is really no experience like wandering around a book store without looking for anything in particular, grabbing a book that catches your eye and being able to sit down with it for a few minutes to see if there is a love connection. B&N here, although large, has some nice places to sit down and get introduced to what might be your next favorite book. May not be the cheaper than the giant, worlds largest online retailer but a much nicer experience and worth a few extra bucks. To be 100% transparent, I usually go to my much smaller, way more personable local independent book seller first when setting out for a book but when I am at the mall, dropping in here is a nice experience. read more

If you've seen one you've seen them all but in this case it's not a bad thing at least for me. I read manga/grahic novels a lot. I read reviews online and come here to buy it. I know I can read these for FREE online via fansubs but as an artist as well, I feel they deserve a legit purchase from me. I also love that there's a cafe in-store and I can drink my white chocolate hot mocha while reading my favorite manga(s). I wish the tables were bigger so I can bring a lot of more books but I think that was the goal. Lots of people complain B&N doesn't have 'that specific' book they like that no one knows about and concludes 'well, B&N just doesn't have everything I wanted'. You CAN order it by asking an employee there. I truly doubt B&N or any other box store can hold ALL of the world's literature. read more

When it comes to shopping for books, barnes and nobles only carry a select amount of works. I have an interest in sociology and politics, B&N doesn't even carry the many books i am looking for. but that is okay, because barnes and nobles makes up for that in their FILM and MUSIC section, which i think is the best i have seen. The DVD section has a great aisle dedicated to 'the criterion collection'. NOWHERE in kitsap has such a selection! The cafe is a great addition. I sort of see starbucks as nothing but a bloated cafe where i can hang out. i try to seldom go since i do like the smaller cafes. but MAN, i am loving their film sections! ( both books and dvd). where else could i find that much french new wave films in a store in kitsap? read more

I enjoy spending my evenings here checking out the new manga and seeing all the new books that just came out. With a comfortable lounge where you can just read books all day if you want to, you can people watch while sipping on a good cup of Starbucks coffee that is excellently placed in a shop filled with book lovers. The prices are all retailer priced, but if you have a Barnes & Noble membership with them you can get 10% off your purchases on EVERYTHING in the store. Which include the music department and the movie department. If you're looking for a book to read or you're looking for a good hang out to spend the evening, I'd recommend coming here for your book cravings if you're in town. read more

Great bookseller but their removal of the computers to help search for books is quickly making Amazon too much easier to ignore. I like the in person and bookseller experience but leave me a computer to help figure out what I want. read more

This place is the only major bookstore in Kitsap County. They are stocked with books about time travelling viking marines, but their non-fiction selection is practically non-existant. Also the people who work here are rude as hell. They were gonna close in 20 minutes and five people came up to me to tell me to get out. I was like "alright, I got the point the point the first three times, you don't want me to spend money here and you want to leave cuz you hate your job". They were rude. It's people like this who inspire me to buy my books at Amazon. read more

Your average bookstore. Personally I've always been a Borders fan, but since they are going out of business, you're stuck with Barnes and Noble for your book fix. + Clean bathrooms, better to use than the ones in the Kitsap Mall. + Located next to the mall, so you can do more than shop for books. + Close-by to Baskin Robbins and Pretzel Time, if you'd prefer not to walk to the foodcourt in the mall. Also right next to World Market, another great place for goodies. + Decent selection. (I'm kinda only there for art, manga, comics, and magazines though) + Starbucks within, with tables to sit at, so you can eat and read. ++ Up to 3 day holds! That's a definite bonus! - Small manga section. Compared to Borders and other book stores, they're manga section is really condensed. It used to be almost 4 bookshelves, now it's 2. And they only seem to carry popular and new titles, so those special indie manga titles I used to discover are no more. Also it's kinda cramped because kids sit in the isles reading...:/ - $25 a year card, for only a 10% discount. Borders had a free card with coupons that was a better deal. - Employees are hit and miss. Some are extremely friendly, some are not. For example, 5 mins before they close, they'll sometimes shoo you out immediately. Of course we're going to leave when you close, you don't have to be so pushy about it. - Their music selection. Sometimes it's really irritating music to listen to when you're trying to read or study something. - - Starbucks within. This is also not so great because personally, I'm not a fan of Starbucks. And that VINEGAR SMELL. It sometimes wafts through the entire store. I don't know why it smells like that coming from the Starbucks, but it's nasty. read more

five stars because you close later on weekends and a very good place to catch up w/buddies who are visiting from out of town (out of town = any place where you have to catch a ferry to get here). five stars because you satisfy my lil one's craving for reading in your children's section, catered especially for all the lil ones out there. she can spend hours in there reading to me. five stars becuase the boy and i can get some quality desserts quickly when we get that craving for sweets. read more

I have been a book geek for years, it is funny I can be in one place at the mall and don't leave for hours and my family knows I will be there. This Barnes and Noble is a great place to read and relax. I do have a great point to relax here read a magazine and buy one or two or three items here once a while. Maybe that is why they have a great business, because of people like me. So if you have time to read, have a coffee or two, or get some ice cream outside the mall entrance return to the store and relax get something to read and bring it back home. Top notch service for a top notch store. read more

This store isnt my favorite, This store needs to improve more to make me want to totally shop in that store and to this day this store earns my business. Customer Service has made a difference in how I rate a store and how people get treated overall. read more

Hate that this Starbucks isn't a "real" Starbucks. It's a Barnes and Nobles, so they don't participate in promos, can't use Starbucks gift cards. What a waste read more

Shopped at B&N for many year's, really like having Starbucks in the same building! However this store needs to improve in customer service or they will loose customer's like me, The clerks are either really friendly or not friendly at all... awkward...... read more

It's the best, most beautiful bookstore I've been in. It is organized, clean, and very comfortable to relax in. There is a great variety of books, electronic items, and gifts. I love to meet my sister there for coffee and muffin. We both buy books and other items there. If you don't find your book you can type it in one of the computers on the floor and locate it. You can also order it and it will be delivered to your door. They have great sales. I recently bought a hardback for $5.00; the whole table was filled with them. It's a real plus in the Mall. Thank you! Carolyn K. read more

Love the service! They didn't have 1/9 books I wanted in store. So they ordered it and had it shipped to my house for free. Normally when someone says they don't have what you want you are SOL however they went above and beyond to make sure I was happy read more

I'm not really sure why I'm reviewing this place since it really is a "you've been to one you've been to them all" type place but it must be done. I love owning books. Screw the library. I gotta own my books. I love the idea of a book aging with me and having it's worn pages and damaged covers. Screw Kindle and all that crap. I like physical books. I'm usually all about small business and stray away from big business if I can but if there's one thing the Kitsap area is lacking it's a good well organized book store. Luckly Barnes & Noble exists here and most of my book needs are met. The staff is always friendly and don't give me crap when I spend a hour there reading comic books and magazines. The selection isn't really the greatest but their special ordering is actually pretty quick. Still not a fan of the Starbucks there though. Coffee has always tasted burnt to me so it'll never be the place I go to chill and drink coffee. Their music section is good but expensive and really not worth it. Oh well. Not going to stop me from spending about 2 hours a week there relaxing after work. If you buy as many books as I do here I recommend buying their discount card. It'll be worth it before you know it. read more

The service at the Barnes&Noble cafe is horrible! When I first started working at the mall I used to go there alot and figured they were just busy and that's why it took so long to get a drink,but after the busy season ended the service was stil slow. I once ordered just a sandwich and there were only two people in front of me and five people working;it took me a half hour just to get my sandwich because the employee forgot to start it! And then instead of apoligizing she just handed me my food and said "here". That is horrible customer service.Not to mention the other day when I ordered just an iced tea and it took 15 minutes! I don't know who is training these people but there not doing a great job on it at all. read more