We were spending a few days at Ramada Ruislip during christmas. When we arrived the welcome was…read morecold, no smile, nothing. The room was ok but then I found hair on the bed sheet and the shower head was just gray, never seen so much limescale. There`s was no mini bar in the room. The breakfast is really poor, not even boiled eggs. You can order an egg on toast vor 7 Pounds, I can get a fry up for this. Cereal lovers have a big selecion but that`s it. The coffee wasn`t good either. We aren`t British and thought that at least some restaurants would be open during christmas. We were so hungry and couldn`t find a place to eat. I thought I ask the hotel if they offer a meal but I wasn`t sure, because it wasn`t decorated at all for the season and nobody wished us merry christmas. I asked at the reception and lucky us, they were some leftovers. We were told that all they had was some meat, veg and a chocolate souffle left. I thought that was better than nothing. There were only a few other guests eating. They had a table cloth but no christmas cracker. I found it strange that there was not tree, no christmas music, nothing. Anyway, we got a plate with some dry turkey, cold veg and the gravy was very watery and the poritons were small. It was totally flavourless. I was looking forward to the chocolate souffle, just to find out that it was a heated muffin. Nothing was home made, the veg, souffle,.... was from the supermarket. We also had one cappuccino each. We were so shoked when we got the bill, for two plates of cold turkey, two warm muffins and two cappuccinos we had to pay 180. My heart stopped! I called the waiter, he argued, said it was christmas and that`s the price. Well I didn`t see any christmas decorations, didn`t hear the music, didn`t get the the whole menu, just the leftovers, we had no table cloth, no crackers, nothing!!! I asked for the manager, he said he is the manager. I asked him to bring me the christmas menue and it said: that the whole christmas meal includes a starter, a main, a dessert, cheese plate, soft drinks, some wine. We weren`t even told that we could have soft drinks and wine with it. He offerd me it after I mentioned it to him, no thanks. He said the already gave us a discount of 5 Pounds each as the original price of the christmas meal was 95 Pounds per person and we ONLY had to pay 90 per person!!! I asked the manager if he really thinks that it is ok to give a discount of 5 Pounds for not having the soup, wine, unlimited soft drinks, cheese plate? Never again, that`s just rude and a rip off. Stayed in other Ramada hotels before, but we will NEVER again go to one. Shame on you!!!!