Easy to work with…read more Knowledgable staff Well priced - not the cheapest but good food for the baby

Absolutely amazing place. I needed to find a self doggy wash. The staff was so helpful. They even…read morehad an apron in the room from me to use. I was in and out in 20 minutes with my mini Schnauzer. I will definitely get a package and will be back.

Esperanza was amazing. Very helpful when I came into the store location in Chamblee. Actually the…read morestaff here is always so warm and welcoming to me. Will continue to come to this location!

Amazing, fantastic, incredible. It's a pet store but it's mostly dog items (which is why I love it…read moresince I have 2 dogs). They stock EVERYTHING for dogs and I think there is also a cat section. It's so much better for me than PetSmart or PetCo which are huge and it there is no help. This place, the staff is on point. They are like experts in every product, it's incredible. So smart, so nice, and very caring and helpful. I come here in tow with my 2 dogs and they let me browse around and answer all my nerdy pet questions with a smile.

Fantastic customer service and place to wash your pup!! The tubs are easy to get into and…read morecomfortable to use for both pup and man. Lots of fun treats to choose from!

So I went in yesterday and was greeted. Ask me what type of dogs do I have or a dog I have and I…read moretold them I have a Siberian husky. I saw a couple of chicken feet but then she was telling me about the different varieties of food that they have and vegetables you know can pumpkin stuff like that that I give my dog as well so I ended up getting a few chicken feet and I ended up getting some duck grind raw food for my fur child and they gave me a few samples of some other items that he really enjoyed. I'll definitely come back here to get some treats or food for my dog because they was very knowledgeable about every brand of dog food that they carry but also just they cater to you and give you the ultimate customer service so they get a five hour five and most definitely be back. It's great to have places like this in your community. That's strive to make you happy but also make your dogs happy.

Alia was so helpful and kind! She took her time with me to make sure I got everything I needed and…read morethe best deal possible.

Buckhead Location: Wide range of products for our furry…read morefriends. Helpful and cheerful staff. Points earned on purchases which add up to savings on a purchase.

I had a grooming appointment and Twain B. took such good care of my miniature schnauzer, Noree! His…read morecut exceeded my expectations and it's hard to do a schnauzer cut but he's surely an expert ! I will be keeping him as my groomer ! Thank you so much!

We took our chihuahua mix to the Petco in buckhead for the Vetco vaccination clinic last month…read more the vet sent a prescription for Heartguard+ through email to us. When we tried to fill it at Costco, we were told that a hard copy of the prescription was necessary. Costco tried to call the Vetco vet to authorize over the phone, but the vet at Vetco refused to cooperate citing that they only do that in house. We were told that another vet was going to authorize the prescription at a later time (maybe one business day?). After three days, we contacted Costco about the med, and were told they were unable to fill it. Out of desperation, we returned to Vetco in Buckhead to fill the prescription and were told by the staff that Petco Buckhead did not have any prescription meds or foods, and that we would need to go to Petco Sandy Springs to fill the prescription. We drove 8 miles down the road to Petco Sandy Springs and were told that they were a clinic and a hospital, but not a pharmacy, and that they could not fill a prescription written by the vaccine clinic vet. They told us to go back to Costco, and they were nice enough to print out the Heartguard prescription on their printer. Finally, back at Costco with a printed prescription, the Costco pharmacy took 45 minutes to put a label on a box and sell it to us. So several miles on the car and several gallons of gas later, a $50 prescription took over a week to fill, and no one at any of the stores really knew what to do. The idea behind the vaccine clinic is great, and it helps cut down on vet visit exam fees and other overhead. However, this is not the way to accommodate your customers, and it put a bad taste in our mouth for using Petco/Vetco vaccine clinics again. I would definitely not recommend them. Maybe Pet Supermarket instead?

Dog Injuries Don't board your Dog Here. No over night supervision or overnight available staff…read more Staff is Uninformed, bad at communicating policy, not flexible or accommodating.

Great place. Always take amazing care of my Choc Lab whether she is boarded or her weekly play date…read morewith her friends. I highly recommend Dog Phoria in Chamblee. I cannot "Thank" them enough.

My wife and I love this place - we can always find just what we need for our puppy. They have so…read moremany toy options, and we buy everything here (crate, toys, food, beds, treats, etc). They can get a little expensive, but you can get a VIP card and then you get discounts. We also have a turtle, and although they have less stuff for exotic pets, they still always have what we need. I really recommend this Pet Supermarket - the staff is also really friendly and will drop whatever they're doing to help you find what you need. My wife went there right after we spontaneously adopted our puppy... I stayed home with the puppy and she was pretty nervous about buying everything by herself. But she says that someone working there talked to her about what kind of dog we just adopted and how old/big he is, and he walked around the whole store with her picking up everything she'd need, including stain and odor remover, potty pads and potty bags, and the right kind of leash and collar.

I've been here a few times for various adoption events. I love that they support the local shelters.read more

Joe, Ian and Rachel are just the best! We've made PPS our go-to for all things pup related. They're…read moreall so knowledgeable and make the best recommendations. Our pups love everything we bring home from there. The owner is also so nice! They all make the community a brighter place!

Local business. Wonderful & helpful staff. Free parking. Great selection of foods & suppliesread more

Absolute horrible customer service. I drove a total of 4hrs to come get a puppy for our family. I…read morecalled multiple times asking if they could manually enter my credit card information because I was pending a new card in the mail as my old card would that tap, swipe, or insert. I was told multiple times that they could. I showed up. Our family found the perfect mini Goldendoodle. Filled out all the paper work and when I went to pay was told they couldn't enter the card manually. Working in IT, I knew that was a lie. I showed them how to do it on the clover Point of Sale system they use. They then told me that the owner wouldn't allow it to happen. I called Mr Hunt, the owner, and explained my situation and what I was told. He told me his employees know better and without saying, called me a liar and scammer. I told him to pull the recordings, but I doubt that will happen. He then offered his stores financial services which are absolutely ridiculous compared to what I currently have. They lost a substantial sale and a customer for life. I'm also aware that these front counter workers make money from sales. I feel bad that the girl helping my family missed out on this commission, but unfortunately the owner prevented that. I could tell she was heart broken. I should have read all of the ratings and took them to heart before driving this way. The only way Mr Hunt keeps this store running is by manipulating people into terrible financial deals.

Petland is the largest national retailer of puppy mill puppies. This location is not excluded from…read moreall of the horrible reviews and experiences that exist all throughout the US. It's obvious the staff are pushing sales for either commission or some other incentive that is not finding perfect matches and getting animals good homes, and incredible pressure was applied to walk out with a $5050 dog right then and there. I would do explicit research before ever supporting this Petland or any other.

This is our go-to store for pet goods. The staff is incredibly pleasant AND they know their stuff…read more(at this location and others). They are happy to give advice (so knowledgeable!), and there's never that upsell pressure. Their return policy is great too (although I've never had to return anything!). Highly recommend this store and their incredible team.

My dog got into something and was pooping blood. After spending time at the Vet with X-rays and an…read moreIV for fluids, he was still refusing to eat or drink. The vet sent him home with some prescription food which was okay in the short term. But my pup needed a long term solution to get back to his normal self. A kind woman at Hollywood Feed talked with me about my situation. Her empathy was apparent and felt genuine. She recommended some different brands of dog food for sensitive digestion (Dave's, which is not expensive at all) and some goat's milk for gut health. I took her advice and my dog is back to full health. I wish I could thank her personally. Her kindness and knowledge made an impact. Thank you!