Got our dog groomed on a reasonable future date for a fair price. Grooming was well done, too.read more

the woman who must be the owner or manager, whoever it is whenever i called to inquire about their…read moreservices for a new client cat nail trim- she seemed rude and short over the phone but thought thats just bc I know we're all busy. so i stopped in for the first time and she was the same one who "greeted" me today. she is exactly who i thought she was over the phone- just rude demeanor and not a welcoming environment at all. they were busy so i understand but they must not care about the impression they make on new clients. so yes, walk in service thats quick and efficient is wonderful and at a great price, so thank yoh for that. but the service was absolutely awful, not even eye contact, not even a hello, thank you or how are you. these experiences can be traumatizing for the animals and there was zero effort to be welcoming to my fur child. so if you don't care about kindness being displayed to you or your baby, come here. but she left an awful impression and I just pray she is well because it was so overtly rude to where you wonder if there's something wrong with this person's heart and mind...

Seldom have I been so angry when I got finished with a business. I had a Burnadoodle that I liked…read moreto keep with long hair kind of like a sheepdog. People would complement me on the street about him. When I took him to the groomer, they kept on insisting over and over that he needed to be shaved and I told them over and over I didn't want him shaved. Finally today he got some matting and the groomer said he would try to get it out. He said it might be a little shorter than I wanted. I said OK. When the dog came out, I did not recognize him. He looks entirely different and very ugly. In my opinion. I barely know him as the same dog. I can hardly relate to him because he looks so different. It's as if I bought another dog. This is not what I wanted. I will never go to this groomer again and I advise that if you don't want a dog shaved down to its skin that you don't either. The dog looks like a stray picked up off the street. Terrible!!!

they're a good service but I can't figure out the prices. one moment is $50 the next $90. I asked…read morefor the basic and it appears if you say that they tack a variety of $10 up charges.

horrible check out the after and before, he has been groomed multiple times by a different groomer…read morebefore and he always came back, clean trimmed and handsome. He smelled, his nails are sharp and he looks horrible. $120.00 I am horrified at what she did to him

I tried this groomer twice. The first time, she didn't tell me until pick up that she was cash…read moreonly. That's fine, I went to an ATM on my way back. She kept calling me telling me that they were closed so I needed to get there. Both of my dogs ended up with eye infections after the first time. The second time, the owner insisted I came on the wrong day and charged me extra because my dog had anxiety. As I left, my dogs were bleeding. Not only is the owner rude, but she takes forever to groom the dogs. I will not be going back.

I was recommend this vet through a family member. So, we enrolled my puppy in their medical…read moreinsurance. He got all his updated vaccinations needed for his obedience courses. The first day we went to thinking he had worms, right away we came in and they took samples. Turned out it was a false alarm. This time we went to get his neutered procedure. I couldn't be happier with my choice. The staff kept me updated throughout all times and they made the procedure very simple, informative and helpful. I didn't feel any pressure or stress with anything. I felt very comfortable, confident and appreciated. Everyone has their own experiences and all I can say is from the amounts of times I've been there, these two recent events I can say nothing but great things. Do your research before you commit in any location. What fits me and my furry friend may not be for everyone. I am sharing this because I do see many share negative opinions and I want to share with everyone my point of view and hopes that many furry friends can join the community.

I'm compelled to leave a review after my experience at this location today…read more To start, my family has five pets enrolled in Paw Plans with Elmhurst Animal Care Center. For just our three cats, we're paying over $270 per month, not including our dogs. We have invested a significant amount of money in this practice because we trusted our pets would receive timely and compassionate care. Over the weekend, my dachshund developed what was suspected to be a spinal disc injury, requiring an emergency veterinary visit. Because Elmhurst Animal Care Center recently changed its policy to weekday walk-ins only, we had no choice but to seek emergency care and pay a $1,500 emergency vet bill. Today, around 10:00 a.m., I came to the clinic for follow-up care. I explained my dog's condition to the front desk and was told there were three people ahead of me. To keep him as calm as possible and reduce the risk of further injury, I waited with him in the cat area, away from other dogs. After waiting an hour and a half, I checked back in and was told there were still two people ahead of me. By that point, every client who had been there before us had already left. There was only one other dog waiting, and several exam rooms appeared to be empty. I explained to the front desk employee (a Latino man wearing black glasses) that my dog had a possible spinal injury, was becoming increasingly overstimulated, and that I was concerned he would jump and worsen his condition. I simply asked whether we could wait in an exam room to help keep him calm. His response was that it was "not their policy." I understand that policies exist and that veterinary staff deal with emergencies every day. However, policies should never outweigh common sense or compassion when a patient has a suspected spinal injury. I wasn't asking to be seen ahead of anyone else--I was simply asking for a safer place to wait so my dog wouldn't risk further injury. As someone who pays hundreds of dollars every month for wellness plans and has entrusted five pets to this practice, I found the lack of empathy and flexibility incredibly disappointing. I expect a veterinary clinic to prioritize patient welfare, especially in situations where a simple accommodation could help prevent further harm. Today's experience left me feeling unsupported and questioning whether this is the level of care clients should expect. I will be considering taking my pets out of here after our contract runs out. I encourage everyone who took the time to read this to invest in places that invest in you and your pets.

Reliable and trustworthy. Ive used Walk This Way for 10 + years with two different dogs. They also…read morereport any issues or odd behavior they notice with my pooch and take in packages while I am gone.

Fantastic! Walk This Way was only local sitting service to actually return my contact, and they…read morewere just phenomenal! Great communication, sent us updates on how our kitties were doing and wasn't afraid to ask if they had a question. I was worried about leaving our cats home alone for 4 days but we came home to 2 kitties that seemed unfazed! It was almost like they were disappointed we were back! We'll definitely hire WTW the next time we need a cat sitter.

Excellent trainer, would highly recommend to anyone looking to train their dog. Fabio has extensive…read moreexperience and knowledge and explains everything to you.

We have a new Lab rescue, a youngster, full of energy, and were looking for a dog walker we could…read moretrust as our pets are family to us. Since we lost our last elderly rescue, our former dog walkers had retired so we found Patti, who unlike others I had called, immediately got in touch with me and scheduled a "meet and greet" to see if she'd be a good fit for our house. I can't speak highly enough of her. She's caring, professional, definately has working knowledge of dog behavior and we can rely on her, even when we had to make a schedule change on short notice due to an unexpected work trip. Our Lab just loves her, and waits for her patiently as soon as she senses it's about "that time" (with the same precision as "it's dinnertime!"

Patti is my best friend's new best friend. I felt bad boarding my dog-even if it was just for a day…read moreor two, so I searched for in-home pet services and found Patti. Patti took excellent care of my dog and my two cats while I was out of town for a weekend, and she sent texts and photos each time she visited, so I felt connected to my fur babies while I was gone. She brought the mail in, cleaned the cat box, and she even left an Easter basket of dog, cat and people treats for my pets and my three kids--from the Easter Beagle. When she came by to return the keys, my dog went bananas and was so excited to see her! It was so nice to know all my pets were comfortable and cared for in my home, and not in a crate in a place that was strange to them. It was also nice to know my house still had a dog inside it while I was gone--I really appreciated that extra feeling of security. Patti is the best! We'll be calling her every time we need care for our pets.

I have two nervous dogs that historically have a lot of stress when it comes to boarding, one of…read morewhom has a severe heart murmur. They just got back from their 5-night stay at OBKC, and I couldn't be happier. Because it's a smaller facility, OBKC's staff has more time to devote to each individual dog, which made me feel much more confident in leaving them there, especially with my older pup's health issues. The consistent routine each day, individual playtimes with staff, and constant access to clean, climate-controlled space and fresh water clearly kept my girls happy during their stay! You also have an option to spoil your pup with little frozen treats, and proceeds go to local charities. I received updates (with beautiful photos!) whenever I asked, and they took extra precautions to keep my older dog safe and comfortable. The pricing is very reasonable compared to other facilities, especially considering the personalized care. They came back to me clean and happy. One was even more excited to play with the staff on her way out than she was to see me! Scout and Cherry say thank you so much for taking such good care of them.

Love Oak Brook Kennel Club. I have. 5 yr old mill mama rescue that was welcomed with open arms and…read morelots of cuddles from the OBKC staff. I knew she would be safe and loved while we were away.