I walked in and there were three employees at the front desk, all clearly aware of me, and not a…read moresingle one bothered to acknowledge that a customer had entered. No greeting, no "we'll be right with you," nothing. I finally had to walk up to one of them just to force an interaction. The person who finally "helped" me acted like my presence was an inconvenience. His tone was irritated from the start, and he was completely dismissive when I asked basic questions. In the middle of speaking to me, he just walked away to make himself a coffee and left me standing there waiting. When I asked about the ridiculous price they quoted me--especially since I had the exact same service done previously for much cheaper--he shrugged and said, "I don't know, that's just how it is," then told me to go talk to someone else. And after all that attitude and confusion, he ends the conversation by saying their system is down and they can't do the service at all today. So not only was the customer service terrible, the place wasn't even operational. Completely unprofessional, unhelpful, and honestly embarrassing for a shop that claims to care about customers. I left frustrated, annoyed, and with zero intention of ever returning.

Always great service with a smile! Eric & Rammy are the…read morebest! My "go-to" for tires & auto repairs.

Great experience! The service was fast, the staff was friendly and professional, and everyone made…read moreme feel welcome. I didn't have to wait long, and the team was very helpful.

Horrrrrible!! Dishonest Dont waste your money here. Drop my vehicle off on a Friday. They said…read morethey need to order a part I didn't even need. this part wouldnt be in until Monday.. I live nearby and my vehicle was not even at this shop the whole weekend. My car drove better before I dropped it off to this shady place. Shame on them

Good honest oil change, the main guy there is a gem - I go here whenever I need one. Doesn't upsell…read morevery hard which is my main issue at the bigger chains

This oil change place should go out of business. They commented about my nice rebuilt transmission…read moreand then loosened 5 screws on the transmission! then when I had a oil change they didn't even put the gasket back on the plug and loosened the oil filter and I kept leaking oil! And I find out that my aunt who went there in 2017 they didn't even replace the oil plug, and they didn't even know and lost oil out of the car and had a $200 repair. Thank goodness I have somebody that could verify and see what was wrong with the car and he verified that all of this was done to my vehicle. Do not take your car here unless you wanna lose the oil and the car that you paid for! I'm contacting the BBB the city and state!

If you need a quick tire change and even a used tire this is your place! You will be in and out…read morewith no delay. Not a lot of overselling and you get exactly what you need. This is my go to place for any tire repair as well. Painless!!!!

Much quicker, and more polite than at the Original Livernois location…read more Decent prices, good used tires, and quick service.

Fixed my flat tire in less than 20 minutes, belle tire across the street had a 2 1/2 hour wait…read more Would recommend.

RUN!!!!! They broke my wheel locks and still wanted me to pay for getting my tires balanced!!!…read moreREALLY!?!?! Took them a month to get them replaced and I had to go to Novi to pick them up myself! To make matter worse, the didn't even balance my tires correctly!!! Run, run, run!!!!

We hit a pothole crossing a RR track. Blew out a front tire and severally damaged the rear tire…read more While putting on the spare, a kind man stopped to see of we needed assistance. We were ok, but needed to find a tire repair place. We were out of state headed to the UP. He suggested Lalos. They were absolutely great. He and his daughter replaced the flat tire, drove to a warehouse to find us a match for the damaged tire, balanced the tires and alerted us to the slightly bent rims (ouch). He and his daughter rotated the tires to put the new ones on the rear and the old ones on the front. He checked the other two and sent us on our way. He stopped what he was doing and serviced us immediately. We arrived at our destination 5 hours later safe and sound. As total strangers visiting from out of town we felt like he treated us like family. And the price was very reasonable for the tires, which were for a performance Audi. Could not have had a better experience!

Fast, reliable and very fairly priced. I would rate this business 10 stars if I could.read more

Claim they lost my custom valve stems and shrugged their shoulders when I asked what now. No offer…read moreto replace or even take responsibility

Got a flat tire on a 2024 rental and was liable for the tire, luckily downriver tire took care of…read moreme all within 10 minutes with a used tire that was better quality than the default hyundai tires on this rental. amazing price and service can't beat the value.