What I was sold and what I received were not the same. My subs said I got "Boghosian'd." Apparently…read morethey have a history of promising one thing and delivering another with no recourse or opportunity to return or exchange the "seconds" they swapped your items out for.

I just want to say this store and the whole family behind it is a class act. If you want to have a…read moreproject done right and done professionally, go here - it is worth every penny and the true definition of customer service. Aharon designed our home for us 15 years ago ... He was creative, open-minded, a true problem solver, he was patient when we couldn't make up our minds and most of all he had fun doing it. He made us feel heard and is literally phenomenal at his job. Their taste and design skills expand styles -- which means your home can truly become a vision, not just specific to a narrow genre. This past year we had that very house destroyed due to water damage / broken pipe. The insurance company and contractors hired were nightmares. Aharon came to our help with enthusiasm. He is not only the reason this project will get done (even with people fighting us at every step) he is the reason I felt assured and okay during it. I leaned on him for more than his scope of work, I know that and he has never been anything but be receptive. To him it's not just about the tasks he owns but the whole picture--the outcome in it's entirety and that is what sets this company a part from the rest. THANK YOU THANK YOU THANK YOU!!!

Chimney Savers saved our chimney and roof, accomplishing some necessary repairs expertly and…read moreefficiently and adding a stainless steel cap so that it might be a while before we need another visit -- at least to take care of the problems they fixed! Great service and workmanship, accurate estimate, and great communications: they showed up when they said they would and did the work in the time they projected. Highly recommended.

Employee from here nearly caused a massive accident today on my drive to work (9/24 8am). Cut off…read morethe car in front of me along with the 2 behind me so quick that they spilled items from the back of the work truck all over the road before taking off. We all slammed on our breaks to a complete stop. Car behind me had to come up on my side to avoid slamming into me. I've seen wrecks in front of this place before, I'm assuming this is how they happen. These people should not be out driving around let alone working on people's houses. I will make it a personal mission to dissuade anyone from doing business with these dangerous fools. The driver in question is lucky I was on the way to work, all I'm going to say.

Appears to be out of business as reported to me by another area chimney firm. Happened some time…read morebetween the beginning of July 2019 and the last week of the month when I couldn't reach anyone to confirm an appointment for which they did not show. (3-stars because I had to select something.)

Fantastic service by John! He was pleasant , professional, friendly, knowledgeable and taught me a…read morefew things about my chimney! See ya next year, John!

We were very pleased with the work Jarrett and his team did when replacing our roof. They began the…read moreproject when scheduled and finished the bulk of the work in 4 days. They kept a neat work sight and left the area clean and tidy each day. Pricing was competitive and the service was of high quality. Jarrett was easy to reach and responsive. An excellent experience across the board. We will definitely look to them again for any future roofing work.

Brown's is great. We've used them for a couple projects in our home and they've always been…read moreprofessional and done quality work. Jake in particular was a pleasure to work with!

Never ever can I recommend this business. Browns did our flooring for our new house last fall. I…read morewas first concerned with the lack of communication leading up to the installation, which was on a fairly tight schedule. Greg was hard to get a hold of, did not relay critical information to our contractor, and ultimately ended up starting almost a month later than initially planned. After installation, the white oak floors looked beautiful. However, after another 2 months passed, the floors on the lower level started cupping. They were installed over sleepers on top of a concrete floor. Similar to the first review - it appears that Greg did not check the moisture before starting. A few months after that - the floors began buckling because once installed they went too tight to the wall and left no room for natural expansion (the buckling was measured at 4.5"!!! Not exaggerating). This is flooring installation 101! I have no idea how they missed this. We ultimately had to replace the floors, and Greg was unresponsive. Nowhere to be found. Our contractor contacted the flooring manufacturer, who stated that the product quoted and installed on the lower level was not specified for concrete, and told us they only would recommend the engineered hardwood. That's not even the end of it - this summer our upstairs floors started to buckle - not quite as bad as downstairs - but once again due to the fact that they installed the floor without leaving any room for natural expansion. I would never recommend Brown's hardwood to anyone based on the following: 1) Poor workmanship - bordering on negligence in the installation. 2) Unprofessional communication and timeframe. 3) Disappearing when the problem needed to be corrected!

Baker Lumber is our go-to place when we need plywood or boards for small projects around the house…read more I'm not the world's expert on wood, but they clearly have better selection and higher quality than Home Depot, La Valley, or Foggs. As their name suggests, lumber is what they sell, mainly, and they have a huge amount of it. But inside the little shop, they also have a nice selection of finishing products, wood flooring and wood trim. The staff there are friendly, knowledgeable, helpful, and we've never had to wait long for help. We've been shopping there for a couple years now, and everything we've purchased (eg baltic birch for kitchen cabinet shelves) has held up fine. We have several little house projects in the pipeline (shelves etc), so hopefully I'll be able to add some more detail to this review soon.

The customer service is nonexistent. Lumber is scattered everywhere. Very unorganised!read more

Kyle is terrific! I called him when we needed some last-minute work done in our condo and he came…read moreout immediately to check out what needed to be done. He did both interior and exterior repairs on two walls where we removed in-wall air conditioners. Kyle's work is excellent. He is a perfectionist and will keep on the job until it is done to his high standards. He was very trustworthy. And, he cleaned the area where he worked quite well. Communication with Kyle was good and kept us up to date on his progress. He gave us a quote and the bill came in well within the quoted range. I highly recommend Kyle!

Great guyvery friendly informative gets right back to u, honest. Makes an.ecyrEffort to helpif he…read morecan Kinda of expensive but worth th money, is a man of his word.

Akim and Lenny were tremendous. They left the condo very dry…read more Only issue I had was they were constrained by not having enough crews available for the cold snap. It took Servpro longer to get them to my house than would have been optimal. If you unfortunately need to hire a remediation company you will be happy with Akim and Lenny. Hard worker's and good guys. They even knew a local flooring contractor to refinish the floors.

Servpro was quick to respond when I had an emergency basement flood on 7/4/2026. Unfortunately…read morethey were unable to get to my property as fast as a plumber could so the immediate draining was taken care of prior to their arrival. Servpro techs came around 9am, evaluated the scene quickly and within 1.5 hours had set up two dehumidifiers in the basement. Just before 11 I asked for an update via text and a technician informed me they'd set up dehumidifiers. They asked to set up a time to come in and check the dehumidifiers in the morning. As I don't live in the building but rent it, I had to arrange time to meet with the technician to let him in. He initially tells me 8:30 and asks me to call in the morning. I called in the morning and received no response so I sent a text at 8:15 and received no reply. At 9:18 I received a call letting me know the tech would reach out later. I never heard back so I texted the tech and got no response. I happened to need to stop by the house to let in the HVAC tech to replace a water heater and decided to check on the basement. It's fortunate I did because the 50gallon bucket they'd used for the dehumidifier drains was nearly full and one of the hoses was on the plywood floor causing a puddle and clearly soaking through the floor and under a cabinet. Neither drain line was secured to the bucket, they were just draped into it. I called several times to reach servpro techs. Finally I reached one of them and he said he probably couldn't come by that day. I pushed back and he said he'd try to come by later to drain the bucket. I got confirmation from the HVAC tech, not Servpro that they came by to drain the system. The next day I get a call, we set up a time to meet, they tell me they're going to remove the dehumidifiers. So, to review, I hired servpro just to set up dehumidifiers, they did so with no instruction to me or the tenants on whether to watch them, didn't meet when they said they would on the second day, didn't secure drain lines and drained an unknown amount of water into an area I was paying them to dry and at no point did they provide me with an estimate, a review of the damage or additional remediation work. Three weeks after they removed their equipment I don't get the estimate for repairs that I was promised, I get a bill for $1269 for the experience. Yes, Servpro came on a sunday, but they spent less than 1.5 hours to set up dehumidifiers almost didn't return the next day but did to drain a bucket, caused more water exposure to the floor and returned one final time to remove their equipment. I was informed after the fact that they have a $1k minimum charge. I was also informed I was lucky it was so inexpensive. The office manager Debra ensured me that they were busy and sometimes they can't return to equipment(even if that equipment isn't intended to run unmonitored) so it's ok. She also informed me my story keeps changing, possibly implying I'm lying? Clearly, her first instinct wasn't to get more information, it was to defend and deflect. Also what should be very clear, I wont be doing business with this company again. Home Depot rents their largest industrial dehumidifier for $99/day. Servpro brought 2 for a total of 48-60 hours. I could see $600 for their time, not the $1200+ they're asking. Consider rentals before considering Servpro.