Everyone at the store is so kind and I feel like I always get one of the family member owners there…read moreto help me. They allow you to be as naïve as you are, and treat you with such respect, and they have such great knowledge.

We needed to ship a large painting but it was too large for a usual UPS box. Mike and Spencer…read moreCampbell took great pains to package the item appropriately and had it sent to us at a extremely reasonable rate. It arrived in perfect condition.Thank you Mike and Spencer!

well stocked store with knowledgeable staff and extended hours. They will order specialty parts if…read morepossible. Saves a much longer drive to box stores with much much much better service.

I wish I knew about Canaan when I renovated my whole house. It's not often when you find a merchant…read morewho is customer service focused. I walked in to the store and was introduced to Marc, a sales rep. Marc helped me find the exact hardware that I needed, made the experience easy, given their vast selection of options, which ordinarily could be quite overwhelming. He sent the quote right away and called to follow-up with the order. I am now such of fan of Canaan and in the future will purchase all of my hardware and fixtures through the company.

If your hours state you close at 5:00, that means you take purchases (assuming you are there to…read moreactually make money) until 5:00. Better yet, if you understand basic customer service, you lock the doors at 5:00, and wait a specified time, say 15 minutes, THEN close down the register. I don't care if your "system closes down automatically at 4:55". Maybe you should change that. Just a thought. I knew exactly what I needed and was willing to give you my money, but I guess you guys are high on the hog and don't need it. This is for the Norwich store.

This is supposed to be your neighborhood friendly hardware store right? The one that makes up for…read moreits higher prices through customer service. Well, I was just in there for over ten minutes having passed at least three employees. None of whom even slightly acknowledged my existence. No Hello, good morning, may I help you. Not even when I stood in front of both cashiers, three feet away, broken plumbing parts in hand. The male cashier didn't even bother to look up from his computer and when he finally did, it was to speak to the other cashier, not me. I for one will never be back.

Big upgrade since they joined Ace Hardware family- more product, better quality. Prices remain a…read morebit high but it is the Great Northern Woods. Customer service seems to have improved as well.

Ran into the store at 5:57 right before closing and they were really helpful in showing me where…read morethe ear plugs were. The store looked amazing so will be going back.

This is my hometown store and my "go-to" place for hardware and household goods. The crew here is…read morefriendly, attentive and knowledgable. You name it; paint, hardware, plumbing, etc.--the folks here are ready to help and advise. Over the years the selection has expanded and with the advent of the internet and being an ACE store, it's easy to find what I need at a competitive price point.

Great local hardware store. Friendly, knowledgeable and helpful staff. They usually have what I…read moreneed, prices are reasonable, and it saves me a trip out of town.

Rocky's Hardware occupies the footprint of the old and iconic Clarke's Hardware in the New London…read moreshopping center. Read Clarke retired after a lifetime of commitment and service to the community and this store was sold to Rocky's Hardware, a New England chain based in Springfield MA, with 48 stores including in Ohio, Pennsylvania and Florida. Rocky's is family owned. Although most of the original employees are no longer working there, it still remains a super community place in small-town New England. The employees are super friendly and eager to assist. The Ace Hardware affiliation means they can take advantage of a worldwide supply chain. Since the turnover, stock variety has visibly increased. Another addition to their offerings include online ordering. It was sad to see the old family move away. But if it had to, Rocky's is a welcome presence in the community.

Excellent service taking car of making a new key for our chevy cruze. Larry was super kind and the…read morekey was a very fair price. They are the only hardware store within about 35 minutes of us, and we were very happy the level of service. Multiple people asked if we were being helped or had questions as we walked the store. Highly recommend!

Every time I come here, I encounter another helpful, friendly person and today it was Alex. The…read moreappliance specialist had all the answers. They had a great sale with free delivery and additional promotions and New Hampshire offers an energy efficiency rebate, so it was remarkably affordable to upgrade the ancient washer, dryer combo here at the family house.

Always find what we need. always find friendly helpful people! Travel a ways to get there but well…read moreworth the time.

The employee name is Steve with a beard who took care of me in there is just incredible. He exudes…read moreknowledge and warmth and fosters a sense of loyalty that would make me drive out of my way to come back here. The place even smells that wonderful, nostalgic way hardware store shit smell. They had everything I needed, and he was able to point me in the right direction with expertise and patience.

This is a wonderfully handy hardware store with personalized service. Located on Rt 5 South, in the…read morePrice Chopper plaza, this store has everything from soup to nuts, paint to moth balls. The guys that work here are great. Some have worked here since I was in high school. Very friendly and a hometown feel. This place beats the Homo Depot any day. (It also beats driving to Claremont, NH or Lebanon, NH any day for hardware item.)

A huge, all-purpose store with way more inside than you expect from the outside. They have an…read moreentire range of maple syrup variations, basic and unique groceries, cooking essentials like cutting boards and other beautiful kitchen accessories, a good wine selection, plus local cheeses, bath products, and handmade soaps. It honestly feels like you can find just about anything here. There's a large pet section, a clothing area with brands like Carhartt, firewood, a tool section, and tons of local Vermont and Woodstock branded clothing. They also carry books, board games, and toys. This is a true one stop shop for almost anything you might need or want.

This general store literally has everything--and I mean EVERYTHING--you would want on a Vermont…read morevacation. They have tactical gear, winter clothing, teas, maple syrup, vitamins, medicine, and even Vegemite and Marmite! I'm impressed and declare this a beautiful Woodstock destination for all Vermont tourists.

The best selection of healthy plants. The folks that work there are very knowledgeable and helpful…read more I enjoy looking and learning and usually come away with at least one plant and plenty of information. The prices are reasonable and the selection is outstanding.

I totally echo HP's review! This is an incredible nursery, with great stock and people. It's a 1.5…read morehr drive north on 91, but so worth it. The selection is wide, the plants very well grown and healthy. Stuff that grows here, plants I've seen nowhere else. On my first visit, I mentioned that I had searched and searched for a white forsythia. In the fall I got a call asking if I still wanted one of the three they had located. Love and recommend this nursery.