Daejiah was amazing for my first Brazilian wax! She walked me through everything and made me feel…read moremuch better through the whole process. It was also super cute inside. Will definitely be back and recommend to everyone!

Booked a last minute eye brow appointment and will definitely go back! They were so kind and my…read morewaxer was patience and professional. She was open to feedback about me wanting them trimmed more and overall had a great experience

I went in for a brow and lash tint. I signed all of the consent forms and toxic reaction warnings…read morebefore I arrived. The esthetician was friendly, boisterous, loud and immediately jumped into performing the service without instructions or warnings. She did a good job applying the under eye patches, tints, etc. When it was time to take the tint off she dug cotton balls into my eyes - way deeper than was necessary and without care - that toxic dye got in my eyes and it was SO painful. She washed my eyes out with saline like 6 times because I demanded it but they still stung. She never apologized - just "yep, it stings don't it", like I was some sort of torture subject. I don't think she was properly trained! I have had my brows and lashes tinted dozens of times in other salons and sure there is a little sting but the esthetitian knows how to carefully remove the dye so that the sting is minimal and she is compassionate and thorough with the saline. I don't think this woman got all the dye out because my eyes still stung for the rest of the day and into the night, extra dry, red on the inside of the eyelid... 3 days later my eyes are still recovering. Google says the dyes are not FDA approved and can cause serious damage to the eyes - I was freaking out. The place is cute but I would NEVER go here again.

Wax and Lash is a beautiful shop right off 44th and Lowell and close to many other cool shops…read more Although, I have not received any services there, my girlfriend claims that they always do a great job and are super professional. I was offered a complimentary drink there even though I was just waiting for my girlfriend and felt welcomed. I would highly recommend coming here for your beauty needs!

Jules did a FANTASTIC job in giving me a lash tint. Possibly to the best results for me yet!read more

Incredible experience! It's a great location downtown and easy to access. My cerologist, Kayla, was…read moreefficient and effective while waxing. It was painless and a super pleasant experience. I definitely will be a loyal customer to this location and Kayla.

I had my eyebrows done due to having alopecia. Trista was great. She listened to my wants and…read moreneeds. She took her time and adjusted the method as we work to get the look we desired. It's been 8 days since I had had them done.

If you've been sitting on the idea to finally pull the trigger and get permanent eyebrows, call her…read moretoday! This was the best decision I've made. 50 years old and my brows have thinned so much but I don't have the daily patience to draw them in. Trista was so wonderful to work with. Consultation to go over your questions and talk about options. Meeting her in person was even better. She's got such a fantastic personality and is so knowledgeable. I love my new and improved brows so much!

My service was quick thorough and most importantly very professional. Hannah made me feel very…read morecomfortable. The office was clean and smelled good, and the music and vibes were immaculate. If I lived closer I would never go anywhere else for waxing.

I am writing to share my experience following a service appointment at this location. I received a…read moremale Brazilian and full butt wax yesterday, and my esthetician was Reagan. The service itself was performed well, and I was satisfied with the quality of the wax. However, the subsequent events have caused significant disappointment and lead me to strongly advise caution to other male clients. The day after my service, I was unexpectedly contacted by the manager and informed that I was banned from the establishment due to an "inappropriate conversation" with the esthetician. This notification was perplexing, as the conversation in question was initiated by the esthetician's small talk. During the service, Reagan asked about my weekend plans. When I initially mentioned that the plans were personal, she indicated that was acceptable. I then shared that my wife and I planned to visit The Scarlet Ranch, a known lifestyle club. As my wife and I are open about our lifestyle, I was willing to engage in general, surface-level discussion. Reagan continued to actively participate, asking multiple follow-up questions about the club's atmosphere, membership fees, types of events, and clientele. I was careful to keep my responses strictly professional and non-sexual, focusing on logistical and social aspects. At no point during this sustained conversation did the esthetician indicate that she felt uncomfortable or ask to change the subject. Therefore, receiving a call informing me I was banned--and being told by the manager that the conversation was "inappropriate to have while getting a male Brazilian"--was a significant surprise. It seems highly unprofessional to ban a paying customer without the service provider communicating any discomfort during the interaction. Feedback on Communication and Professionalism: For the management and staff: Professional protocol dictates that if a client's conversation makes a staff member uncomfortable, the staff member must clearly and politely redirect or end the topic of conversation. Customers cannot be expected to know a provider's boundaries, especially when the provider is actively engaging and asking follow-up questions. A simple, "I prefer to keep our conversation limited to the service," would have been sufficient and professional. This lack of professional communication has resulted in the loss of a repeat client and has created an unnecessarily unpleasant experience. I urge management to review their policies on staff interaction and boundary setting. Recommendation for Male Clients: Due to this experience, I do not recommend this establishment for males seeking a Brazilian wax. While the technique was good, the overall lack of staff maturity and professionalism in handling client conversations is concerning. Prospective clients might consider alternatives like European Wax Center for a lower-cost option. I hope this feedback leads to better communication practices so that other clients do not feel targeted or confused in the future.

Love this spot!! Took me sometime to find a waxing lady who I really trusted with my eyebrows, I…read morefound Angelique who does great work and is so friendly! Love her work and would definitely recommend for a great, easy experience!

I used to be a huge fan of this location but when Tiffany left everything dealing with customer…read moreservice and professionalism went downhill very quickly. I have attempted to cancel my membership on three separate occasions and the manager Holly Anne and an associate by the name of Angelique have been incredibly unhelpful and rude during the process which should be as simple as an email. Angelique screens calls for the manager Holly Anne. Holly Anne refuses to return calls, emails or process cancellations even though she has received the necessary documents multiple times over a four week span. 0/10 would NOT recommend!

Jackie was great! Super thorough and easy to chat with throughout the whole process which made the…read moretime fly (very beneficial for those Brazilians, am I right ladies?!) First timers get half off - inner thighs is $20 and the Brazilian itself is around $60-65. They offer some other services as well, including V-facials and brow lamination. Pink everywhere! Very cutesy.

Exactly what I I was hoping for. Jessica made it way easier to be naked for a slightly painful…read moreprocedure. Had such good conversation the time flew by. Excellent quality result. Clean pretty facility.

Rachel is rad! She cleaned my brows up beautifully. Less than 30m from the time I called for…read moreavailability and the service was finished. She also made sure to do a skin test to make sure there wasn't any adverse reactions. Vibe: Chill and easy to chat with if you like conversation during your services. Highly recommend.

Rachel is amazing! I have been going to her for over a year or two now for waxes. She is…read moreknowledgeable when I ask questions for products, her room is so calm and relaxing. I always enjoy going to her and will continue to do so as long as I can!

I highly recommend avoiding this place at all cost. They do not keep records of your brow, color,…read moreor special needs therefore it's like you're going in the first time every time. They ask you to pay very high salon prices, but they could deliver very mediocre services and the girls are young and snotty and untrained. I avoid at this place now like the plague.

I really liked the warm, homey feeling of this place. The vibe was very much visiting your friend's…read morecomfy house and hanging out for a while. Just stopped in to get my eyebrows done. But be warned call to see if their open first. I was told that the hours listed here are incorrect.

Kelly was recommended to me by my hair stylist for a spray tan and wax before my big day. 7 years…read morelater and I can not imagine trusting anyone else with my monthly brazilians. Kelly is nothing short of the best! She's professional, knowledgeable, kind, and has a soft touch. She makes sure to answer all your questions and provides detailed aftercare guidelines. Her studio is spacious and welcoming. I look forward to my appointments and her warm welcome. Services I've thoroughly enjoyed; Brazilians, underarm wax, eyebrows, and spray tan.

Want a seamless and quality experience with your waxing and tanning needs? Want a individualized…read moreapproach and not have the feeling of just "getting it done"? Looking for the best? Then, Kelly is your dream rainbow! I've been going to Kelly for over 10 years and her consistency and level of knowledge and service goes unmatched.