I am so upset and frustrated! I recently bought my dress at Enchanted Bridal in Bakersfield. I was recommended by Enchanted Bridal to Debbie owner of "Barefield's Tailoring & Bridal Alterations" for further alterations that I needed for my dress. I HIGHLY ADVISE EVERYONE TO STAY AWAY, FAR AWAY FROM THIS SCAMMER!!! I went in my for my fitting on 3/31/2017. Given a receipt of two alterations that needed to be completed, with a total amount of $85 for both alterations, and confirmation of a $40 deposit given. I was verbally promised that it would take approximately 2-weeks to complete. I had NOT heard from Debbie at all at this point. Debbie calls me on 6/9/2017, which is 3-weeks before my wedding, to admit that she made an error "Oh, I made a mistake on your receipt. It'll be an additional $120. I'm working on the dress right now, are you going to still want me to do it? I need to know now." At this point, I just want the dress back! I told her, "No, that was not what we agreed upon, please just finish what you've started and I want my dress back now." She continued with, "Oh I'll call you within a week." And we left it at that. I'm a very passive person, so stupidly I let it slide. I began to speak out about the incident with my sister and co-workers. They also became livid. Offering advise, one was to call Enchanted Bridal. So, I called Enchanted Bridal 6/15/2017 and just wanted to inform them what type of person they're recommending to customers. I was very uncomfortable with the whole situation and I needed help. Enchanted Bridal basically said "...here is another seamstress we can recommend (another referral, yaa... no thanks!) but we don't want to get in the middle of this." I also called Debbie today to get the status on my dress. She said she was busy all this week the earliest she can make an appointment for me to "pick up" my dress was Wednesday 6/21/2017 (a little over a week before my wedding). I had another co-worker call to ask to get the dress earlier... (bc Debbie wouldn't pick up my calls anymore) and was told no... We decided to take matters into our own hands. With the helpful push of Eva, Michelle and Angela. #GOONS Thank you ladies, from the bottom of my heart btw. We went to Debbie's place of business (which was her residence). The address was printed on her business card. Demanded just to "SEE THE DRESS AND PROGRESS..." She said we couldn't have the dress and that she needed to speak with Enchanted Bridal then instantly shut the door on us. We waited anywhere from 30-45 mins. outside. We called BPD. We were also in contact with Enchanted Bridal and they even said they haven't spoken with Debbie at all... We had to tell them that BPD is on their way, please just give us the dress. Finally Debbie agrees to give us the dress with the condition that Enchanted Bridal witness the whole exchange through FACETIME. Debbie refunds me the full $40 (because the owner of Enchanted Bridal told her too) and finally I am reunited with my bridal gown. I asked her, "What have you done to it?" Bc it looked untouched, the ONLY thing new on it was the little holes from the pins that provided guidelines for my supposedly alterations.... She told me, "Nothing." The dress was with her for a little over 2-months and she had NOT EVEN ALTERED A SINGLE THING!!!! We rush out of that scammers house with my dress in hand. So... if you've made it this far, wow. That was long but... it needed to be told. This is not the proper way to do business. It was handled very, very poorly. I'm ashamed that Enchanted Bridal did not provide any real assistance and I am so regretful for having to do business with either of them. And I will be reporting this to BBB. read more