I came for a deep heat pedicure, I used classpass. My appointment was for 6p. I called and informed…read morethem due to traffic, would be late, I arrived about 6:20, my nail tech was on her way and I was fine waiting. I appreciate them accomdating me being late. They did offer a mimosa, and enjoyed I the massage chair while I waited. Tip: try Arlisha she was good!

The greeting into the spa was lovely. The music however was…read moreway too loud for a spa. We had a spa pedicure which was relaxing to the touch...even though she overflowed the foot basin. A good 45 min spa pedicure. Nails... I had a full set done ... I would NOT recommend. She dropped tools and then used them on my hands. I sat in that chair for over two hours! Had a photo of the design (french with a flower). The whites were done poorly. The cuticles were dry and poorly attended to. Polish had fuzz. Honestly, they are a mess!! The next day (today) two nails have already peeled off. I now need to find a nail salon to FIX this mess when I get home before I leave for a trip Monday! $221.50 (includes tip for pedicure - I did not tip for the nails! ) is outrageous for the look of the nails and for the quality. I let it go as they were "tolerable") However, with the peeling and having to fix them, I will be contacting the spa and if necessary my bank for a partial refund! I will then update my review as to the outcome. The manger/owner- very pleasant and professional. The spa - not as "spa" like as pictures portray. The cleanliness could be improved greatly. Bathrooms - clean . Pedicure chairs- worn and torn. The area of nail colors and powder color was a disorganized mess. The walls need painted and floors cleaned! This could be a cute place - with some love and attention! The quality of service (nail tech) could greatly improve! 2 Stars for the pedicure ! Would I return - No!

Unprofessional & unresponsive Here's a snapshot, the first time I was scheduled for lash and…read morebrows.. she did my brows and asked my to come the next day.since then hasn't replied to me once.. she muted my notifications and stopped answering my calls.. after scheduling an appointment she stopped responding to me.

I've gone to Laura for my eyebrows and other waxing needs over the last 8 years. She is awesome! So…read moredetailed and enhances the brows (with wax and tint) I already have so I can be ready to conquer the day and look amazing doing it :)

I made an appointment late the night before and took advantage of the 50% off for first time…read morevisitors. I came in this morning and was paired with Marquita for my appointment. I wish I wasn't just visiting because she is great! This was the quickest wax I've had, she was conversational without being awkward, and extremely nice. She addressed some skin sensitivity and I was out in less than 15 minutes. I definitely recommend Waxxpot and love that they have their own products as well. Added points for the great playlist and well lit rooms

Jade did great. Kind staff. They honored the first time 50% off and otherwise have decent pricing…read more Hoping to continue business with them in the future.

Talia was so kind and professional. She explained everything before hand and during. Also she…read morerecommended to me services that she provides. The suite she has is cute and comfortable. Clean and well lit. I got a Brazilian wax, Extractions (of ingrown hairs, I love that part!) I was only in Houston during the summer I was there but I truly wish I could use her services again. If I am in Houston again I will definitely go back to her. Thanks Girl!

Talia was very personable and made me feel comfortable on the first visit to her salon! I'm so glad…read moreshe accepts new clients, bc I was over going to my previous person. Talia was extremely fast but gentle! She is my new wax lady & I loved it here

Got a Brazilian here tuesday, and it was practically painless…read more I've had multiple Brazilians in the past but I have finally found my go-to with Gwen! She's so friendly, the conversation is very distracting from the wax and makes the time go by super fast. I recommend for any new people looking to get waxed and especially those who get them faithfully!

**BEWARE- BUSINESS CONDUCTS FRAUD** Had a confirmed…read moreappointment and when I showed up, I was left standing in the rain, place was closed and I couldn't reach anyone from the business. My appointment had been confirmed through Vagaro and I followed up by leaving an honest review with the fact that I was No call/no showed. Of course if I do that as a customer my Card on file is charged for full appointment. I then received a text offering me the service for free if I removed the review. I consented and removed the review. However, I was then blocked from booking by the business. Such a complete sham way of operating a business. I am determined to let everyone know what kind of person you are dealing with if you choose to patronize this business. Best to stay clear of this one!!

This was a beautiful experience! I felt welcome, relaxed, cared for, and confident in Ashley's…read moreattention and expertise. The space is really lovely, very calming and comforting. We began with a thoughtful consultation about my current skincare routine, challenges, preferences, and goals. She is thorough without being rushed. I felt positive looking forward to her suggestions. The treatments were spot on, full of pleasant scents and sensations. Even the extractions weren't uncomfortable. Ashley is gentle but still very effective. I absolutely recommend this spa for skincare with a healthy, nurturing holistic approach. It was encouraging, supportive, and even inspired me to pay attention to how I can better love my skin. Couldn't have been better!

Ashley is very experienced and the facial I received recently was expertly done. In particular, her…read morefacial massage is relaxing in the moment and invigorating throughout the rest of the day. I had lost track of Ashley and was recently reconnected. She'll be my go-to going forward.

So I'm definitely not a lazy person and like to keep myself neat. My sister suggested I try a full…read moreBrazilian for the experience and there is no pesky stubble. Plus, you don't have to maintain as much. All I pictured was the one guy in 40 year old Virgin movie screaming, "Kelly Clarkson!" whilst getting his chest waxed lol. I figured getting my eye brows waxed is a breeze so just suck it up. I'm going to the Islands soon so.........suns out, buns out. Why not? I will admit to taking one 500mg Tylenol as well as one 200mg Ibuprofen. If this is your first time getting a Brazilian. It. Will. Hurt. PeriodT. Although it was painful, Trini talked about different ways to upkeep to keep your mind focused on other things and the whole process did not take long. I was surprised at how fast she was even with prepping you before she begins her service. Her advice is to come back once a month and I'll do just that as the suite is very comfortable and clean. Let me reiterate that the first time you get it done will hurt but it's hours later and I feel no pain. Next time I may just take a Tylenol beforehand and leave it at that.

No personalized service, no added amenities to soothe and promote healing , very rushed service in…read moreand out like fast food no thanks

Went here two weeks ago to get my lashes lifted and tinted for a more natural no make up look for…read moremy vacation in Portugal. I bought my experience from Groupon to try them out first. I drove to the location and be on the know that they only have valet. I checked in and I was led to wait upstairs. The vibe of the place was so minimalist - black and white! They specialize in hair stuff - wigs and eyelashes. They have water and coffee for those waiting by the bench. I was attended to by Bailey momentarily and was led to my room - ready to go. Bailey was sweet and knowledgeable. She made me feel comfortable during the procedure. She took before and after photos with my consent. Very respectful. She's so good in her craft and I am sooooooo happy with the outcome. I definitely will be back!!! Thank you Bailey! You made my trip to Portugal more prettier;) I didn't have to glue on fake lashes as this procedure with a little mascara on does the job!

I have been living next to this spa for over a year and overlooked it plenty of times. Once I saw…read moreall the services they offer I knew I had to give it a try. The salon looks really nice and clean. I had no problem scheduling an appointment. In fact, I scheduled for in two days! They have teeth whitening, facials, hair treatments, hair services lashes and more. I was satisfied with all of them and will be going back regularly!