I had purchased a Bernard gift card for a non-profit's fundraiser. New to the area, I needed a…read morebunch of miscellaneous hardware for the house. Much to my surprise, the prices were similar, or lower, for many items that I had purchased from a big box store on the way North. A complete surprise: at our home base building centers are way overpriced. These guys get it--they are competitive with a knowledge back-up. No need to wander aimlessly aisle after aisle searching for a gizmo or someone to give advice or a hand: not at Bernard's. Best yet is the service: they have experts in all areas of our inquiries. One stop shopping, these guys are great.

Shoutout to Charles and Scott for their knowledge and assistance that they gave us on building our…read moredeck. They were both wonderful!!!! We purchased all of our supplies from Bernard's and was extremely happy with the quality of the products. First time in your store and definitely not the last!!!! This is the place you want to buy from.

It's not a place I typically shop, but the one and only time I shopped there the staff did an…read moreexcellent job in meeting my needs.

From the owner: Builders FirstSource is a leading U.S. supplier of building materials and building products for…read morebuilders, contractors, and remodelers, providing trusted products, industry expertise, and support for new construction, remodeling, and home improvement projects. Our Petoskey, MI lumber yard serves customers throughout Conway, Walloon Lake, Oden, Alanson, Boyne Falls and surrounding Michigan Area. We provide framing lumber and other essential building products to support residential construction and remodeling projects. With reliable service, convenient pickup and delivery options, and knowledgeable local expertise, we're proud to be known as builders' first choice.

great people. Experienced and helpful. They go out of their way! Don't shop anywhere else.read more

This is a great place to get practical stuff to fix up your house. I am really glad that downtown…read moreBoyne City still has more than one hardware store. The smaller places have people that are friendlier and more knowledgeable than the big box stores. They let us bring our dog in there when we're doing errands and walking around downtown. There was one Valentine's Day celebration when the downtown merchants were giving out prizes to the kids, and Boyne City Hardware gave our dog a nicely wrapped mini-baggie of dog biscuits. Thanks, guys! A pleasant place to get the stuff you need anyway.

Absolute worst experience ever with any kind of service I have ever had. We were supposed to have…read morecarpet installed and their installers have cancelled or been a no show 5 times. Lowes claims there is nothing they can do, how about get some different installers. Lowes should be embarrassed by the service they provide or should I say lack of service. I will be taking all of my hardware business to a different store.

Cottage refrigerator crashed. Needed a replacement fast. Ordered one online, everything was set…read more Popped into the store to see what I had just ordered. Allison (Allie) offered to help and in the process she discovered the system goofed up the delivery date. She fixed it, referred it over to Randy and together they got us scheduled for EARLIER than we expected. When was the last time that happened!!! Randy even called back to confirm. Thanks both for the great service!!!

Provided excellent customer service! After and error was made when ordering materials the Straits…read moreBuilding Center addressed the problem and made sure everything was reordered correctly. As a result, the project was done perfectly! I'd rate them higher than 5* if it was possible!!

From the owner: Straits Building Center services a unique market of residential homes on the mainland to Victorian…read morestyle homes and hotels on Mackinac Island. Along with our residential market, we provide materials for commercial and institutional needs, garage and pole barns, from professional contractor to the do-it-yourself worker. Our extensive kitchen and bath display, along with computer custom designing, will provide the kind of kitchen and bath you want.

I was so disappointed to stop in and see no employers wearing masks. When I asked a young worker…read more I was told that the mask requirement was lifted in Michigan and only essential in grocery stores and medical buildings??!! Are we living in different states? Yet you have taped social distancing marked on your store floor (which nobody was bothering to obey) and plexiglass for the cashiers?!! Why bother?! You obviously care little for your customers or employees. Horrible example for the community. I am telling all my neighbors and friends to keep driving. Go to a hardware store that values both customers and employees!!

Mike and his staff are good people; they have an amazing variety of parts, hardware, and general…read moresupplies. You are immediately approached and offered assistance as soon as you walk into a department looking around. They are appreciative of their customers and the business we bring them, which is kind of rare in today's business climate. I feel fortunate to have them in town, and highly recommend them.

I have shopped here for 20 years but I am unlikely to return. The ads all say free delivery and…read moreset u for their grills. Wasted my time picking one out only to have the clerk tell me that there was a delivery and set up charge unless I live within 5 miles of the store. (I happen to live about 10 miles away.). I asked the clerk to check with the manager or owner as the published ad had no restrictions. She declined. I left. I was not the amount of the charge. It was the bait and switch that offended me.

Hooray! Get your mosquito repellant and plastic adirondacks for the beach right here. Also get…read morefree popcorn and excellent service and those little fruit fly traps that look like apples. An essential up north stop, with prices good enough that it's not worth it to drive into one of the big box stores in Petoskey.