Builders FirstSource

I have shopped here for 20 years but I am unlikely to return. The ads all say free delivery and…read moreset u for their grills. Wasted my time picking one out only to have the clerk tell me that there was a delivery and set up charge unless I live within 5 miles of the store. (I happen to live about 10 miles away.). I asked the clerk to check with the manager or owner as the published ad had no restrictions. She declined. I left. I was not the amount of the charge. It was the bait and switch that offended me.

Hooray! Get your mosquito repellant and plastic adirondacks for the beach right here. Also get…read morefree popcorn and excellent service and those little fruit fly traps that look like apples. An essential up north stop, with prices good enough that it's not worth it to drive into one of the big box stores in Petoskey.

The Home Depot

2.7

(15 reviews)

Brian at the pro desk was awesome! I had an entire list of stuff to build a big deck and he was…read moregreat at getting everything together and answering my questions. He got my entire order in promptly. Although i dont receive my order till next week, I am confident he did a tremendous job getting everything lined up. Thanks Brian!!!

People are so busy working within the store. They can't help us. We went to buy flooring prepared…read moreto spend close to $8000 and nobody could help us. They were too busy putting rolls of carpet on their stands. When going to customer service she said well it's gonna take some time. I don't know if anybody's here to help you. I told her to forget it we were going to Lowe's. How bad can it get?

Gill-Roy's

3.0

Always extremely helpful and have gone above and beyond. very much appreciated!! They have helped…read moreme through many diy repairs/projects to ensure I was able to complete them correctly.

Gilroy's Hardware is way overpriced. I really wish they weren't the only hardware store in town,…read morebecause it feels like they take advantage of that. If there were other options nearby, I wouldn't shop here.

All-Phase Electric Supply

3.5

Great friendly service. Had all the supplies I needed. Recommend for anyone in need of.electrical…read moresupplies.

By appointment and closed on Saturdays and Sundays? No thanks. Looked like a decent showroom but…read morenot going to jump thru hoops to spend good money.

Lowe's Home Improvement

2.0

(21 reviews)

Absolute worst experience ever with any kind of service I have ever had. We were supposed to have…read morecarpet installed and their installers have cancelled or been a no show 5 times. Lowes claims there is nothing they can do, how about get some different installers. Lowes should be embarrassed by the service they provide or should I say lack of service. I will be taking all of my hardware business to a different store.

I would not recommend them to deliver any product. The delivery people broke my valve off of the…read morewall. They both smelled like marijuana. He was screaming at me. Flooded my basement utility room. Said it was the fault of my pipes. The third-party company that delivered it wrote a check for $150 for my stress of him yelling at me. Wouldn't even pay for the emergency plumber, the delivery guy was laughing at that I needed to call. I would definitely not recommend them ever to deliver anything from their third-party delivery in Petoskey. I wouldn't even give them a one star. I've been trying to get a hold of Lowes in Petoskey with no help from the manager and it's been over a month with still no help. Just don't get any deliveries from the third-party company that they hire. Very disappointing customer.

Harbor Freight Tools

3.0

My father went to this store to buy some equipment after purchasing an ITC membership. After…read moreproving to the cashier that he was a member and required a discount, the cashier informed my dad he wasn't in the system despite my dad having proof of his membership. My dad had shopped at this store for years and and after he requested help from a manager the cashier proceeded to call my dad a dick in front of several customers causing a scene. The manager came over and asked what happened and the cashier denied this happened. My dad left in anger and the manager told my dad he would follow up with him about the situation and his membership. This never happened and he hasn't heard from them since. Be careful shopping at this store for rude employees and management that don't value their customers run the show.

UNBELIEVABLE selection & prices!! Tools of every shape & size. If you need it, they got it. Even if…read moreyou don't KNOW you need it, they got it. Stopped by for the first time today to check for an inexpensive sprayer to do some shelving - found it along with another $100 of great bargains on other items. Fabulous!

Northwest Mechanical

4.0

(8 reviews)

I called around to a few places I found from an online search and no one could come out to address…read moreour lack of hot water in an adequate amt of time. I found recommendations for Northwest Mechanical on a local FB group page. I called last night after hours and got a call First thing this morning. The scheduler was able to move some routine maintenance around and get us in this afternoon. Scott showed up on time and was very professional. He took care of our issue quickly and was very kind. This is his family business, started by his dad and now he and his brothers work there as well. I'm so please with their expediency and professionalism. Don't hesitate to call them if you have a need!

I called Northwest on a Friday at about 1:30 PM about an air conditioner problem. They had a…read moretechnician on site in less than 30 minutes! Very professional, and although they had to order a part for a full repair, they insured that the air conditioner would run until they finished the job. A+ all around!

Rainmaker Irrigation of Northern Michigan

Rainmaker Irrigation is fantastic on service and extremely helpful when problems arise. I would…read morerecommend them 100%!

From the owner, to the office staff, to the crews onsite, they are knowledgeable, thoughtful and…read moreprofessional. Rainmaker offers fantastic customer service too!

Northern Landscape

Travis is amazing! He is always willing to help us even at the last minute. His pricing is very…read morefair and the work is done with great quality! Thank you Travis for always being willing to help my sisters and I even when we can't tell you what the problem is

From the owner: Northern Landscape, LLC in Indian River, MI, will care for your lawn, trees and hardscape in the…read moreway you would. We provide a variety of landscaping solutions, including work in driveways, 24-hour tree removal service and land clearing. Call to get your landscaping maintenance questions addressed by our helpful team. * Landscaping Maintenance * Landscaping Service * Paver Installation * Retaining Walls * Driveway Installation * Landscape Designs * Root Tree Removal * Tree Planting * Hardscaping * Tree Services * Tree Trimming * Tree Removal * Tree Cutting * Stump Removal * Light Excavation * Residential Tree Services * 24 Hour Tree Removal Service

D6 Lawncare

This outfit is amazing!! David was very easy to work with and communicated well throughout the…read moreprocess of the ice storm clean up! if you want an excellent job done I highly recommend this company!!!

From the owner: We cater to your needs and wants. Never leave a job unfinished. read more

Matelski Plumbing and Heating

Great Family run business. Excellent customer service. Show up on time. Just nice people to work…read morewith. They came in and added a water line for a sink , fixed a leaky stop valve under the sink that was installed by the builder installed some faucets. I recommend them. Not sure why Google pegs my location as SFO, CA. This is for Petoskey MI

From the owner: We specialize in all your plumbing and heating needs with emergency services available after…read morebusiness hours, as well.

Todd's Services

Supervisor Nathan told us when they would be here and he was accurate!…read moreMatt and Brandon S did the trimming on our very tall cedars. They were both very open to our requests and did what we wanted, making sure not to chop off too much and leave us with bare branches. They cleaned up nicely too.

From the owner: Indian River is our newest brand providing residential and commercial services in Gaylord,…read moreGrayling, Aplena, Petoskey, Mackinaw City, and surrounding areas. Todd's Services specializes in landscaping, retaining walls, brick pavers, lawn installations, stamped concrete, sprinkler systems, outdoor structures, lawn maintenance, and snow removal.

Tree Timber Services

3.5

Posting for my aunt. I hired this company to remove several…read moretrees from my property and even paid an additional $500 to have five stumps ground down. The tree removal itself was excellent, which makes what happened afterward even more frustrating. Despite taking my money for the stump grinding, the work has never been completed. I've made repeated attempts to contact them, but my calls have been completely ignored. At this point, it's clear they have no intention of honoring the agreement or even providing the courtesy of a response. Now I'm forced to pay someone else to finish a job I already paid this company to do. If you can't complete the work you were hired and paid to perform, you shouldn't be taking customers' money in the first place. I no longer want excuses--I want my $500 refunded so I can hire a company that actually follows through on its commitments. Extremely disappointed with the complete lack of professionalism and accountability. Patti P.

Unreliable & unprofessional!…read more Recommended by a friend who had used them before so I had high hopes. An employee came out in October and gave a decent quote for removal and stump grinding. Told them that timing wasn't critical as we were closing down the cottage for the season. Had some follow up communication to indicate that Miss Dig had been out and requested photos when the job was complete. Got confirmation that this would be done. Fast forward to the following May and the job was never completed! I texted the employee I originally dealt with and got no response. A few days later I called the main number and spoke to the owner (Myles). I explained the situation and he indicated that he had issues with the employee and seemed sincerely concerned that the job hadn't been scheduled or completed. He offered to come out that afternoon or the next day to look at the job to reassess. He never showed up and won't answer or return follow-up calls. Although I wouldn't be happy, I could at least respect them if they decided to decline the job and let me know. I was ghosted instead! Contacted another local company and had the work completed within 36 hours at a slightly better price. Don't waste your time with Tree Timber Services- they may or may not actually do the job...

Grip N' Rip Tree Removal

GNR tree removal took down 2 spruce trees that were each about 4' from my house and about half…read moretheir height from my fence on all sides. A pretty difficult removal - executed perfectly. They did a very good job of cleaning up leaving no trace of twigs or debris. We also had them grind the stumps out and they did a very good clean job of that as well. I got several quotes before hiring these guys and their price was the best. I was really impressed with how efficiently they all worked together to get the job done. I would definitely hire these guys again - and may do so when we decide to take the spruces in the front yard down. On a personal note, the whole crew was very kind and respectful.

From the owner: Grip N’ Rip Tree Removal was established in 2023. We are working hard every-day to make our dreams…read morecome true and to provide quality, competitive, and affordable tree removal service with multiple options!

Builders FirstSource - buildingsupplies - Updated August 2026

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Indian River Do It Center

3.8

I was so disappointed to stop in and see no employers wearing masks. When I asked a young worker…read more I was told that the mask requirement was lifted in Michigan and only essential in grocery stores and medical buildings??!! Are we living in different states? Yet you have taped social distancing marked on your store floor (which nobody was bothering to obey) and plexiglass for the cashiers?!! Why bother?! You obviously care little for your customers or employees. Horrible example for the community. I am telling all my neighbors and friends to keep driving. Go to a hardware store that values both customers and employees!!

Mike and his staff are good people; they have an amazing variety of parts, hardware, and general…read moresupplies. You are immediately approached and offered assistance as soon as you walk into a department looking around. They are appreciative of their customers and the business we bring them, which is kind of rare in today's business climate. I feel fortunate to have them in town, and highly recommend them.

Charlevoix Ace Hardware

4.2

(10 reviews)

Great service! most of staff can get you straight to what you need , they are very helpful, they…read morewill load anything very efficiently. Great prices on hot water heaters, and they are good ones. They have almost everything.

I've been doing business with Charlevoix Ace Hardware before they opened this location when they…read morewere downtown. My family loves Charlevoix Ace Hardware, they are our go to place for our home. Today I had an issue with a Scott spreader that I bought about two years ago from Charlevoix Ace Hardware. Mike Grabill took a look at it, and replaced it no questions asked. Keep business local! The level of service here far exceeds any of your expectations. Thank you Mike I'm sure I'll see you tomorrow.

Ace Hardware

4.0

(6 reviews)

great people. Experienced and helpful. They go out of their way! Don't shop anywhere else.read more

This is a great place to get practical stuff to fix up your house. I am really glad that downtown…read moreBoyne City still has more than one hardware store. The smaller places have people that are friendlier and more knowledgeable than the big box stores. They let us bring our dog in there when we're doing errands and walking around downtown. There was one Valentine's Day celebration when the downtown merchants were giving out prizes to the kids, and Boyne City Hardware gave our dog a nicely wrapped mini-baggie of dog biscuits. Thanks, guys! A pleasant place to get the stuff you need anyway.

Bernard Building Center

I had purchased a Bernard gift card for a non-profit's fundraiser. New to the area, I needed a…read morebunch of miscellaneous hardware for the house. Much to my surprise, the prices were similar, or lower, for many items that I had purchased from a big box store on the way North. A complete surprise: at our home base building centers are way overpriced. These guys get it--they are competitive with a knowledge back-up. No need to wander aimlessly aisle after aisle searching for a gizmo or someone to give advice or a hand: not at Bernard's. Best yet is the service: they have experts in all areas of our inquiries. One stop shopping, these guys are great.

Shoutout to Charles and Scott for their knowledge and assistance that they gave us on building our…read moredeck. They were both wonderful!!!! We purchased all of our supplies from Bernard's and was extremely happy with the quality of the products. First time in your store and definitely not the last!!!! This is the place you want to buy from.

Family Farm & Home

4.0

(3 reviews)

Large store with a great many things to browse through. Prices were reasonable and staff were…read morefriendly. They had a nice clearance section which I would've spent too much money at. Nice store.

Family Farm & Home is a small chain catering to people who live in the country or on a farm and who…read morekeep livestock. It has the basic hardware supplies. Parts for tractors. Fencing materials. Supplies for dogs, cats, small pets ... but also horses, cows and other small livestock. I have a bad memory that has not faded much over time. I think this place opened back in 2006 or 7. When it opened, there were bulk dog biscuits for sale. We got some, and within a couple of weeks, meal worms hatched out of them. Ew! From a brand new store? They must have bought old stock from some other store. On my recent visit, I did not see any bulk dog biscuits, and not very many dog biscuits at all. I am very, very careful not to get anything with ingredients from China, so I didn't see anything that really attracted me. I did notice Blue Buffalo cat & dog food. Along with some more common kibbles. There were a lot of leashes and harnesses for cats & dogs. What I don't like is that whenever I'm in a store like this, I have to keep an eye on my dog, who loves to find fallen kibble on the floor. She doesn't have any allergies, but I still don't like the idea of her eating anything I can't identify. We usually stop in for hardware items. That's about all this place is good for, in my opinion. Oh, and visiting the parrot.

Boyne Co-Op Hardware & Rentals

4.3

(7 reviews)

Great service by Olivia. And great popcorn. Went in for a…read morefootball. Great place and Olivia was amazing

I bought a Husqvarna mower at another location. Had issues with it from the start. It was…read moredelivered with a flat back tire and set up on the mower was horrible. Brought it to Boyne city co-op explain the situation and they were more than happy to help. Rusty and his staffkept me up to date and when I received the mower from them, it was set up the way it should've been when I first received it from the other store. The professionalism and the friendliness of this store is tops!

Meyer Ace Hardware

3.2

(11 reviews)

I'm giving 5 stars strictly based on Kyle's help. I was having a really hard time and was hearing a…read morelot about what I "can't" possibly do. Then Kyle stepped in and helped me and changed the entire experience. He had a "can do" attitude and was beyond helpful. Kudos to you Kyle.

This really is the place with the helpful hardware folks! I was only in the store for about 15…read moreminutes and mostly just browsing but probably had 10 different employees ask if I needed any help! I ended up overspending as usual because I end up finding cool stuff that I "need" but it's easier to navigate than most hardware stores and the employees are friendly and helpful!

Cutler's

3.8

(26 reviews)

•$$$

my favorite clothing store when I come north become an even more favorite store after the sidewalk…read moresales. while browsing through the vast collection of sale items I came across a really great pair of white jeans - my size. I immediately liked them but was shocked when I saw the price tag. FREE. took them inside to verify. For sure the lovely owner said yes and there is nothing wrong with them. I came home a happy camper. great customer service. will continue to shop there when in Petoskey

Great store in Petosky! Beautiful and unique items at reasonable prices. The staff is incredibly…read moreknowledgeable and friendly. I go every time I'm in town.

Gill-Roy's

3.0

Always extremely helpful and have gone above and beyond. very much appreciated!! They have helped…read moreme through many diy repairs/projects to ensure I was able to complete them correctly.

Gilroy's Hardware is way overpriced. I really wish they weren't the only hardware store in town,…read morebecause it feels like they take advantage of that. If there were other options nearby, I wouldn't shop here.

All-Phase Electric Supply

3.5